Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-03-21T00:40:07Z No. of bitstreams: 1 DeniceDeAmorimCavalcantiFreire_DISSERT.pdf: 1685191 bytes, checksum: 7129abd0dd3fa9582dfeb196d6818aa8 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-27T20:10:00Z (GMT) No. of bitstreams: 1 DeniceDeAmorimCavalcantiFreire_DISSERT.pdf: 1685191 bytes, checksum: 7129abd0dd3fa9582dfeb196d6818aa8 (MD5) / Made available in DSpace on 2017-03-27T20:10:00Z (GMT). No. of bitstreams: 1 DeniceDeAmorimCavalcantiFreire_DISSERT.pdf: 1685191 bytes, checksum: 7129abd0dd3fa9582dfeb196d6818aa8 (MD5) Previous issue date: 2016-11-18 / Este trabalho objetivou analisar comparativamente o modelo de avalia??o de desempenho dos servidores t?cnico-administrativo efetivo utilizado pela Universidade Federal do Rio Grande do Norte e pelo Instituto Federal de Educa??o, Ci?ncia e Tecnologia do Sert?o Pernambucano. Buscou-se tamb?m verificar junto aos gestores do setor de Gest?o de Pessoas, de ambas as institui??es, como ocorre o processo de avalia??o de desempenho, e ainda a percep??o tanto dos t?cnico-administrativos em educa??o, pertencentes ?s classes C, D e E, que ingressaram at? o ano de 2012, quanto das chefias do Instituto Federal, sobre o instrumento de avalia??o de desempenho utilizado na referida institui??o. Responderam ao question?rio 53 TAES e 17 chefias imediatas. Inicialmente, foi feita uma contextualiza??o dos princ?pios da administra??o p?blica no que se refere ? avalia??o de desempenho, tendo como base a ?tica no servi?o p?blico e os princ?pios da Administra??o P?blica. Posteriormente, realizou-se uma abordagem conceitual e hist?rica sobre a avalia??o de desempenho, principalmente no ?mbito do servi?o p?blico e mais especificamente, nas Institui??es Federais de Ensino, nas quais a avalia??o dos t?cnico-administrativos tem como amparo legal a Lei n? 11.091/2005, o Decreto n? 5.825/06 e, ainda, o Decreto n? 5.707/06, que orienta para a quest?o da implanta??o da gest?o por compet?ncias nas Institui??es Federais de Ensino. A metodologia empregada foi uma pesquisa descritiva na qual se optou, enquanto estrat?gia, por um estudo de caso do tipo multim?todos, com enfoque quantitativo e qualitativo, visando uma abordagem mais ampla do fen?meno investigado. Os resultados da pesquisa buscaram evidenciar uma vis?o geral por parte dos participantes sobre quest?es importantes referentes ao processo de avalia??o de desempenho. Observou-se que a Universidade Federal do Rio Grande do Norte utiliza a avalia??o por compet?ncia e que o modelo utilizado pelo Instituto Federal do Sert?o Pernambucano n?o consegue dar subs?dios para uma real an?lise do desempenho do servidor. Tanto os TAEs quanto as Chefias do Instituto Federal destacaram na pesquisa que a avalia??o de desempenho ? muito subjetiva; que existe a necessidade de adotar um novo modelo de avalia??o onde a mesma seja realizada pela chefia, pela equipe de trabalho e pelo pr?prio servidor. Ao final foi elaborada uma nova proposi??o da avalia??o de desempenho para o Instituto Federal. / This work aimed to analyze comparatively the model of performance evaluation of the technical-administrative workers utilized by the Federal University of Rio Grande do Norte and by the Federal Institute of Education, Science and Technology of Pernambuco. It was also intended to verify, along the managers of the department of Human Management from both the institutions, the way the procedure of performance evaluation occurs, and the perception of both the technical-administrative workers in education, belonging to the C, D and E classes, and the chiefs of the Federal Institute, about the instrument of performance evaluation used in said institution. The survey was answered by 53 TAES and 17 leaders. Initially, a contextualization was made on the principles of Public Administration regarding to the performance rating, based on the public service ethics and the Public Administration principles. Afterwards, a conceptual and historical approach to the performance evaluation was taken, mainly on the public service sphere and, more specifically, in the Federal Institutes of Education, in which the technical-administrative workers evaluation has a legal base in the Law n 11.091/2005, the Decree n 5.825/2006, and the Decree n 5.707/2006, which guides towards the implantation of the competence-guided management on the Federal Institutes of Education. The methodology applied was a descriptive research in which was decided, as an strategy, to do a case study of the multi-method type, with quantitative and qualitative focus, aiming a wider approach of the investigated phenomenon. The results of the research aimed to evince a general vision by the participants about important points referring to the performance assessment procedures. It was observed that the Federal University of Rio Grande do Norte utilizes an evaluation by competence and that the model used by the Federal Institute of Pernambuco cannot provide subsidies for real analyses of the worker?s performance. Both the TAEs and the heads of the Federal Institution pointed in the survey that the performance rating is excessively subjective; that a new model of assessment, performed by the chiefs, by the work team and the worker himself, is needed. In the end, a new proposition was elaborated for the performance evaluation on the Federal Institute.