Demand for cloud-based applications and remote digital storage is increasing. As such, data center capacities will need to expand to support this shift in computing. Data centers consume substantial amounts of electricity in support of their operations, and larger data centers will mean that more energy is consumed. To reduce electricity bills, data center operators must explore innovative options, and this thesis proposes leveraging solar technology for this purpose. Three different photovoltaic and concentrated photovoltaic costing scenarios, as well as four different Ontario-based electricity tariff scenarios – time-of-use, feed-in tariff, power purchase agreement, and a peak-dependent electricity charge involving the province’s global adjustment fee – will be used to determine if there is a business case for using solar technology at data centers in Ontario to reduce energy costs. Discounted net present value, return on investment, internal rate of return, and levelized cost of electricity will be calculated to determine the economic viability of solar for this application, and both deterministic and stochastic results will be provided. Sensitivity of the four metrics to variability from energy yield, operations and maintenance costs, as well as system prices will also be presented.

Cross-border information technology (IT) outsourcing continues to rise due to the demand for business process outsourcing. Issues such as miscommunication and management problems have emerged because of cross-cultural disparities between clients and vendors across national borders. The theoretical framework of this study was based on the organizational culture model studies of Meek, Spradley, Smith, and Draft for examining and understanding complex organizational practices. The purpose of this mixed-methods explanatory sequential case study was to qualitatively identify and quantitatively determine the management approaches that are effective in managing cross-cultural differences and the constitution of the elements of global adjustment, motivation, mindset, and communication patterns involving outsourcing business leaders in the United States. Ten IT leaders participated in-depth face-to-face interviews, while 120 IT outsourced service providers from the United Kingdom, Canada, Singapore, and India completed the survey. Pearson's correlation analysis was performed on quantitative survey data. Qualitative data from interviews were organized, coded, and the results generated 6 themes. The themes included no management issues in the current processes, a lack of formal management approaches to resolve cross-cultural issues, an intent to provide a strong management partnership platform, and a positive relationship between approaches. Quantitative results showed that formal management approaches positively correlated with global adjustment, motivation, mindset, and communication pattern. Results could be socially significant to IT business leaders, as these results will equip them with knowledge of effective practices and management approaches to address cultural diversity issues, programs, and policies in the industry.