E-government is a means of improving provision of government information and services to citizens. The aim of this study was to investigate the current situation and factors influencing access of e-government information and e-government adoption in Tanzania. A triangulation approach for data gathering was adopted. Specifically, a semi-structured questionnaire was used to collect data from 448 respondents. In addition, interviews involving five policy makers were conducted to complement the questionnaire survey. Factor analyses were performed and multiple linear regression analyses were carried out to assess the relationships between variables. The findings revealed that, the current state of e-government in the selected districts of Tanzania is characterized by web presence stage. Various enhancing factors and challenges for e-government were noted in this study. The enhancing factors include necessary knowledge, necessary resources, awareness, confidence to use the website, availability and reliability of internet connections, positive incentives that have resulted from using the internet to search for government information, and getting information on demand. Other enhancing factors are guidance for internet use, possession of ICTs, availability of up-to-date information in the website, education, income and social influence. There are some e-government adoption barriers that include worrying about security and privacy of information, lack of support from the government, unreliable power supply, inaccessibility of internet services due to geographical locations, and people not getting as much information about the services as possible. Other barriers are system quality, cultural barriers, age, and information content produced in English, which is a language that the majority do not understand. The study has implications for policy makers and to e-government project teams. Policy makers should consider e-government adoption barriers in order to formulate policies of eliminating them. Likewise, e-government project teams should consider these barriers in order overcome them before the implementation of e-government systems. / Information Science / D. Litt et. Phil. (Information Science)

政府出版品是探討一國政府施政運作與績效的重要紀錄，也是民眾瞭解政府施政成果的主要憑藉，被視為現代圖書館重要的參考資料之一。此類出版品無論從內容、資料來源、出版及發行等層面來看，都具有相當程度的權威性、時效性、廣泛性及非營利性等特性，可視為國家重要的資產。由於政府出版品具備上述重要特性，使得一國政府能否建立公開、即時且平等的政府資訊傳佈政策，乃成為民主社會發展的重要指標及基本要求之一。從政府出版品管制度層面而言，先進國家對於政府出版品多規劃有「寄存」及「銷售」兩大途徑，作為提供政府出版品的主要服務窗口。 審視美國地區政府出版品聯邦寄存制度建置迄今已擁有百餘年的發展經驗，而我國政府出版品寄存制度初期的規劃藍圖，大體輪廓皆源自於美國的經驗，惟受到國情、社會文化與經濟條件上的差異性，使兩地區在規劃寄存圖書館制度運作策略上仍各有特色，且彼此間具有可比性。因此，為瞭解中美寄存圖書館制度的形成與未來電子寄存服務的發展及角色定位，本研究擬以政府出版品寄存圖書館制度為論述主題，利用比較研究法對中美寄存圖書館制度相關議題，進行深入的比較分析，據以瞭解其制度的發展歷程。 本研究採比較研究法，配合文獻分析法進行。分別運用「描述」、「解釋」、「併排」及「比較」四個主要研究步驟，探討中美兩國政府出版品寄存圖書館制度之發展。主要的研究目的有四：一、分析中美兩國寄存圖書館制度發展的歷史沿革及制度形成之宗旨、任務與功能；二、探討中美寄存圖書館制度運作的相關法源依據、主管機關組織、管理作業運作現況及電子化寄存服務之發展趨勢；三、探討中美政府資訊公開理念及政府出版品著作權的規範現況，對寄存圖書館制度發展之影響；四、比較中美寄存圖書館制度規劃與運作現況之異同與未來發展趨勢，並據以提出對國內未來規劃寄存圖書館制度之具體建議。為達成前述研究目的，研究者分析、報導中美政府出版品寄存圖書館制度之相關文獻後，綜合歸納制度的比較研究結果，提出六項結論暨十項建議，茲分項臚列如下： 一、結論部份 目的在於綜理上述各章所作的現況探討，具體比較中美兩國政府出版品寄存圖書館制度在規劃與現況運作上的差異性、現況發展及趨勢，並歸納提出免費提供政府出版品之寄存圖書館制度，未來仍有其繼續存在的必要性。比較分析的項目分別有： （一） 中美政府出版品寄存圖書館制度之發展歷史； 　（二） 中美政府出版品寄存圖書館制度之相關法源； 　（三） 中美政府出版品寄存圖書館制度管理現況； 　（四） 中美政府資訊公開政策與寄存制度之發展； 　（五） 中美政府出版品電子化寄存服務之發展趨勢； 　（六） 政府出版品寄存圖書館制度之存與廢之探討。 二、建議部份 　（一）積極爭取上級機關重視與經費支援； 　（二）健全政府出版品管理制度法源基礎； 　（三）建立正確的政府資訊利用觀念； 　（四）暢通寄存圖書館制度的溝通與合作管道； 　（五）訂定明確的寄存圖書館作業標準及規範； 　（六）釐清政府出版品著作權的授權與合理使用； 　（七）建構完善的寄存制度績效與評估獎勵模式； 　（八）規劃並建置我國電子化寄存服務環境； 　（九）重視寄存館員在職訓練與服務內涵的提昇； 　（十）強化政府出版品之灰色文獻的整理與利用。

E-government is a means of improving provision of government information and services to citizens. The aim of this study was to investigate the current situation and factors influencing access of e-government information and e-government adoption in Tanzania. A triangulation approach for data gathering was adopted. Specifically, a semi-structured questionnaire was used to collect data from 448 respondents. In addition, interviews involving five policy makers were conducted to complement the questionnaire survey. Factor analyses were performed and multiple linear regression analyses were carried out to assess the relationships between variables. The findings revealed that, the current state of e-government in the selected districts of Tanzania is characterized by web presence stage. Various enhancing factors and challenges for e-government were noted in this study. The enhancing factors include necessary knowledge, necessary resources, awareness, confidence to use the website, availability and reliability of internet connections, positive incentives that have resulted from using the internet to search for government information, and getting information on demand. Other enhancing factors are guidance for internet use, possession of ICTs, availability of up-to-date information in the website, education, income and social influence. There are some e-government adoption barriers that include worrying about security and privacy of information, lack of support from the government, unreliable power supply, inaccessibility of internet services due to geographical locations, and people not getting as much information about the services as possible. Other barriers are system quality, cultural barriers, age, and information content produced in English, which is a language that the majority do not understand. The study has implications for policy makers and to e-government project teams. Policy makers should consider e-government adoption barriers in order to formulate policies of eliminating them. Likewise, e-government project teams should consider these barriers in order overcome them before the implementation of e-government systems. / Information Science / D. Litt et. Phil. (Information Science)