Made available in DSpace on 2015-12-03T18:32:52Z (GMT). No. of bitstreams: 1 Alexandre_Abbud_Sato.pdf: 1372942 bytes, checksum: 4e91cbb15d29adda9df58c5fae6dd52f (MD5) Previous issue date: 2005-11-23 / The present study aimed at investigating virtual teams within organizations. It was guided by the hypothesis that significant differences are found in the behavioral and social characteristics of the members of these two kinds of teams. The strategy was to match those characteristics as found in attendance and virtual teams with factors such as requirements, difficulties, outcomes and work flow to search for differences, which would they be? and which kind of team would be favored by them?. That hypothesis was investigated under the differentiation of gender and nationality, as the independent variables. The survey was carried out entirely through e-mails by the means of a questionnaire composed by closed and open questions in order to provide data for qualitative and quantitative analysis. The hypothesis was confirmed by the findings not only in the whole group of subjects but also in the two subgroups according to the independent variables. Effectiveness, lower costs and better quality of life were the main results favoring virtual teams although the latter do not apply homogeneously to the several sorts of tasks. Yet, the findings disclosed that hybrid models of teams were seen by the subjects as the ideal form of team-work. / O presente estudo teve como prop??sito investigar as equipes virtuais nas organiza????es. A pesquisa foi baseada na hip??tese de que h?? diferen??as significativas no tocante ??s caracter??sticas sociocomportamentais dos integrantes desses dois tipos de equipe. A estrat??gia foi comparar essas caracter??sticas entre equipes presenciais e virtuais quanto a fatores como necessidade, dificuldade, resultado e processo de trabalho para determinar se h?? e quais eram as diferen??as? e em qual tipo de equipe elas eram maiores?. A hip??tese foi investigada tanto em rela????o ao g??nero quanto ?? nacionalidade, como vari??veis independentes. A pesquisa foi realizada apenas com a utiliza????o de emails por meio de question??rio composto de perguntas fechadas e abertas, com vistas ?? an??lise qualitativa e quantitativa dos dados. A hip??tese foi confirmada pelos resultados, n??o somente no grupo geral de sujeitos mas tamb??m nos dois subgrupos, de acordo com as vari??veis independentes. Efic??cia, redu????o de custos e melhor qualidade de vida foram os principais resultados que favorecem as equipes virtuais, embora isso n??o ocorra homogeneamente para os v??rios tipos de tarefa. Os resultados revelaram ainda que o modelo h??brido de equipe, presencial-virtual, foi visto pelos sujeitos da pesquisa como ideal para o trabalho em equipe.