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An approach to the management of the housekeeping vacated patient room cleaning function using queuing theory submitted ... in partial fulfillment ... Master of Hospital Administration /Holmes, John Peter. January 1969 (has links)
Thesis (M.H.A.)--University of Michigan, 1969.
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An approach to the management of the housekeeping vacated patient room cleaning function using queuing theory submitted ... in partial fulfillment ... Master of Hospital Administration /Holmes, John Peter. January 1969 (has links)
Thesis (M.H.A.)--University of Michigan, 1969.
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A study of the transformation of domestic services in the Hong Kong Hospital Authority /Leung, Chiu-fai, Charles. January 1999 (has links)
Thesis (M.P.A.)--University of Hong Kong, 1999. / Includes bibliographical references (leaves 98-99).
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A study of the transformation of domestic services in the Hong Kong Hospital AuthorityLeung, Chiu-fai, Charles. January 1999 (has links)
Thesis (M.P.A.)--University of Hong Kong, 1999. / Includes bibliographical references (leaves 98-99). Also available in print.
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After outsourcing : working collaboratively to deliver patient care? /Kahnamoui, Niknaz. January 2005 (has links)
Thesis (M.A.) - Simon Fraser University, 2005. / Theses (Faculty of Arts and Social Sciences) / Simon Fraser University.
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After outsourcing : working collaboratively to deliver patient care? /Kahnamoui, Niknaz. January 2005 (has links)
Thesis (M.A.) - Simon Fraser University, 2005. / Theses (Faculty of Arts and Social Sciences) / Simon Fraser University.
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An evaluation of central supply and housekeeping at Annapolis Hospital for the manpower input decision program submitted ... as part of the requirements for the degree of Master of Hospital Administration /Yost, Bradley W. January 1972 (has links)
Thesis (M.H.A.)--University of Michigan, 1972. / Also issued in print.
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An evaluation of central supply and housekeeping at Annapolis Hospital for the manpower input decision program submitted ... as part of the requirements for the degree of Master of Hospital Administration /Yost, Bradley W. January 1972 (has links)
Thesis (M.H.A.)--University of Michigan, 1972. / eContent provider-neutral record in process. Description based on print version record.
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A study of the transformation of domestic services in the Hong Kong Hospital AuthorityLeung, Chiu-fai, Charles., 梁超輝. January 1999 (has links)
published_or_final_version / Public Administration / Master / Master of Public Administration
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Indicadores de desempenho, custo e satisfação para gerenciamento de tecnologia medica / Performance, cost and satisfaction indicators for management of medical technologyVilela, Mariana Zacchi 14 August 2018 (has links)
Orientador: Jose Wilson Magalhães Bassani / Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Eletrica e de Computação / Made available in DSpace on 2018-08-14T22:04:59Z (GMT). No. of bitstreams: 1
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Previous issue date: 2009 / Resumo: Neste trabalho foi descrito o desenvolvimento e a aplicação de um indicador tridimensional de atividades produtivas (ICEB). O indicador foi aplicado para auxiliar o gerenciamento de tecnologia medica no Centro de Engenharia Biomédica (CEB) da Universidade Estadual de Campinas (UNICAMP). As três dimensões consideradas foram desempenho ( D CEB I ), custo ( C CEB I ) e satisfação ( S CEB I ). ICEB foi calculado com dados obtidos de ordens de serviço (OS) executadas pela equipe de Engenharia Clinica (EC) do CEB. O indicador foi usado para analisar: a) diferentes setores do hospital da UNICAMP; b) diferentes grupos da equipe de manutenção; c) técnicos da equipe de EC; e d) diferentes classes de equipamento. A analise foi realizada no período de 2001 a 2006. Os resultados mostraram diferencas no atendimento da manutenção entre as áreas estudadas. Diferenças importantes no desempenho entre os membros da equipe também foram encontradas. A analise de variância bifatorial mostrou diferencas significativas entre os setores do hospital, no entanto não tiveram relação com o ano da analise. Tendo em vista a diversidade de locais e equipamentos envolvidos e que os custos com pecas e serviços externos tem se elevado ao longo dos anos o C CEB I manteve-se estável e não apresentou diferencas significativas de 2001 a 2006. Diferenças nos D CEB I entre alguns técnicos do CEB chamam a atenção para o que pode ser necessidade de treinamento e qualificação. A aplicação de ICEB mostrou também que quanto maior a complexidade dos equipamentos, maior o tempo e os custos com manutenção. Alem das dimensões mais clássicas (desempenho e custo), a dimensão referente a satisfação do cliente ( S CEB I ) mostrou correlação com o desempenho ( D CEB I ). No entanto, analises adicionais devem ser feitas para explorar melhor este aspecto. As informações obtidas da analise tridimensional possibilitam a conclusão de que determinados setores do hospital requerem atenção especial em pelo menos uma das três dimensões. / Abstract: This work describes the development and application of a general tri-dimensional indicator of productive activities (ICEB). This indicator was applied for helping management of health technology at the Center for Biomedical Engineering (CEB), University of Campinas (UNICAMP). The three dimensions taken into account were performance ( D CEB I ), cost ( C CEB I ) and satisfaction ( S CEB I ). ICEB calculation was based on data obtained from the service orders (CEB database) undertaken by the Clinical Engineering (CE) staff of CEB. The indicator was used to analyze: a) support to different sectors of UNICAMP hospitals; b) different groups within the CE staff; c) individual technicians of the CE staff; and d) different types of equipment. The analysis was performed for the period from 2001 to 2006. The results indicate that the maintenance support to the different sectors is not homogeneous. Important differences were also detected in the performance of the staff members. Two-way analysis of variance detected significant differences among sectors of the hospital, which, were not related to the year of analysis. It is quite surprising that although prices for equipment parts, as well as for third-party service contracts, have markedly increased during the years, C CEB I did not change appreciably from 2001 to 2006. Differences in D CEB I among technicians of the CEB staff may indicate the need for further training and qualification. Application of ICEB also made it clear that, as the complexity of the medical device increases, time to repair and maintenance cost also increase. In addition to the more classical dimensions (performance and cost), the client satisfaction dimension ( S CEB I ) was showed to correlate with performance ( D CEB I ). Further quantitative analysis must be carried on in the future to better explore this aspect. The information obtained from the three-dimensional analysis made it possible to conclude that some hospital areas require special attention, for one or more of the analyzed dimensions. / Mestrado / Engenharia Biomedica / Mestre em Engenharia Elétrica
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