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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Supply Chain Digital Transformation of Food SMEs in Iran : A Qualitative Research on Success Factors and Challenges Based on Managers’ Perspectives

Fazlali Dastjerdi, Mahdi January 2022 (has links)
The transformation towards a knowledge-based economy is happening on a global scale and ‎the rapid ICT development in recent decades has influenced the business world. ‎One of the ‎most developed technology is information and communication technology (ICT) which ‎provides extensive capabilities and advantages to firms.            One of the emerging concepts linked to ICT is digital transformation. The term digital transformation of the ‎supply chain is defined as the adoption and reliance of the supply chain operations on ICT ‎and ‎digital technologies to perform business activities and meet ‎market‏ ‏‎requirements.‎ Thus, to ‎survive in competitive and dynamic markets, enterprises including SMEs should begin a digital transformation of the ‎supply chain to improve their ‎overall performance and efficiency. ‎ ‎         Despite the recurring research in this field, little research is conducted based on the ‎managers' perspective. The aim of this research is to explore the perception of the managers about this ‎phenomenon and to identify the success factor and challenges in the digital transformation of ‎the supply chain. This qualitative research is conducted based on semi-structured ‎interviews with managers of food SMEs in the Iranian context. The participants are supply chain managers ‎who ‎have five years of experience in the field.  The empirical data was collected through ‎individual semi-structured interviews with the selected participants, and from the review of ‎organizational documents and was subject to a thematic analysis. ‎           From the analysis of the data five themes emerged which were reviewed in the context ‎of the research question and the proposed theoretical framework with the help of the ‎Technology-Organization-Environment (TOE) Model.‎           Thus, based on the research result, participants perceive digital ‎transformation as a conceptual tool that streamlines the supply chain activities and improves ‎the overall efficiency of the supply chain. ‎In addition, findings identify the development of ICT infrastructure and increased awareness ‎of ICT benefits as success factors in this regard. On the other hand, there are two issues ‎including lack of investment and the traditional business model which were considered ‎hindering factors in digital transformation.‎ Further, based on the TOE model and from the findings, it is evident that a successful ‎digital transformation requires proper ICT adoption in three contexts of a firm i.e. ‎technological, organizational, and environmental contexts.‎

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