The aim of this study was to determine the information-seeking behaviour, needs and preferences of doctors, specifically with reference to Evidence Based Medicine (EBM) in the UK. This is particularly relevant during the current IT and resource development currently being undertaken in the NHS. Mixed methods research techniques were utilised to gather and analyse the data collected to meet the aims and objectives of this study. Three data collection methods have been utilised. The first utilised Clinical Librarians to count the information needs (questions) of doctors (Clinical Librarians Logs). The second data collection method gathered clinical questions from clinical librarians (specialists), medical librarians (generalists) and from websites hosting clinical questions (such as http://www.attract.wales.nhs.uk). These were analysed using the taxonomy developed by Ely et al. 2000. Finally an online questionnaire was used to gather data on doctors' awareness and use of electronic EBM resources. The major finding is that research undertaken on the information needs in the healthcare sector in the USA cannot be readily utilised in the NHS. This research utilised a unique data collection technique, the Clinical Librarian as a data collector. This enabled the quantification of doctors unperceived information needs. This research identified that doctors in the UK asked roughly one question for every four patients seen. Despite the advances and ease of use of electronic resources, the preferred information source was colleagues. Time continues to be the major barrier for accessinge lectronici nformation to aid clinical decision making.

In the United Kingdom (UK) historic houses form part of the tourism and leisure market. Heritage encompasses a wide variety of establishments including historic houses, historic gardens, heritage centres, town centres, countryside and museums. The UK has a vast cultural resource in this respect and the research intends to concentrate on establishments that are known as the "built heritage" and that are often described as "historic" or "country houses". Millions of visitors annually visit properties to experience an insight into earlier periods of British history and culture. Many operate similarly to small businesses and often have a more diverse range of needs. A model was developed for the study to show the information needs of historic houses and the information seeking behaviour of those managing historic houses. Data have been collected both via questionnaires and interviews. The questionnaires involved the investigation of those managing (owners, administrators, custodians) heritage establishments. The interview questions were put directly to individuals responsible for properties from a geographically dispersed area, with different categories of ownership (English Heritage, National Trust, private, local authority) and with different levels of visitor traffic. The survey focused on diversity of activities, information provision, use of information, developments (including technology) and collaboration. Historic houses have been part of a growing sector, allied to the growth in the leisure industry, which has led to increasing demands on their time and finances. In a world that increasingly provides more information than can be handled effectively by any one individual, properties need to be able to make effective use of this to protect the heritage for future generations. Building on the empirical work recommendations are made on policy making, education, audits, co-operation and technology to improve the provision and management of information within the sector to support these establishments. The research represents the first study to investigate the existing situation of historic houses and their information needs in the UK, to try and provide an overview of the sector and information provision and how that might be improved.

Information technology is constantly changing, and if academic users are to make best use of these resources, they must sustain efficient information-seeking behaviour. This study explores the information-seeking behaviour of graduate students at Kuwait University, and investigates the factors influencing that behaviour. The population also includes faculty members engaged in teaching and supervising graduate students, and academic librarians. Adopting Wilson's information-seeking model (1999) as the theoretical framework, the study identifies factors influencing graduate students' information behaviour and formulates hypotheses that illustrate the relationship between the different variables. The use of this model provides useful insights into determinants of the information-seeking behaviour patterns of students in a multidisciplinary graduate context. The research uses a mixed method approach, comprising questionnaire survey, focus groups and semi-structured interviews. Application of the Critical Incident Technique method provided in-depth data about the patterns of information-seeking behaviour of both graduate students and faculty members. Logistic regression revealed that significant factors related to library awareness, information literacy, organisational and environmental issues, source characteristics, and demographics act as determinants of the patterns of students' information-seeking behaviour. Uneasiness on the part of graduate students towards using the library and consulting its personnel reflects a broader negative perception of the role of the library in shaping students' information-searching patterns. The clearest finding that emerged from the analysis of the students' information literacy dimension was that the majority of graduate students still face difficulties in finding the appropriate information resources, particularly when using resources that need advanced search strategies. Both quantitative and qualitative analyses revealed a heavy reliance on the information resources that require least effort (search engines, Internet websites, and personal contacts). Further, results revealed that graduate students are overwhelmed by an information overload, which leads them to become anxious about finding the appropriate information resources. Based on the results of the research, recommendations are made to further explore the information-seeking behaviour patterns of graduate students in order to enhance their information literacy skills. Improving information-seeking behaviour and enhancing the information literacy of students require interventions on various fronts: faculty members, academic librarians, the university administration, and graduate students themselves.

In recent years, there has been an increasing demand to study the information needs and information-seeking behaviour of doctors as an essential element in developing successful clinical information systems and improving the quality of healthcare services. This doctoral thesis focuses on exploring the information needs and information seeking behaviour of doctors in Kuwait government hospitals (KGH). The aims are to investigate the internal and external information sources used by doctors in Kuwait government hospitals and to analyse whether the existing clinical information sources meet their needs. A strategy of sequential, mixed-method procedures was followed to gather the research data using focus groups, a paper-based questionnaire and semi-structured telephone interviews. The participants of the research included all categories of doctors (consultants, senior specialists, specialists, senior registrar, registrar, assistant registrar and trainees), working in four government hospitals: Mubarak AI Kabeer, AI Sabaha, AI Farwania and AI Amiri in Kuwait. The findings of the study show that the most frequently mentioned need for information was to keep up-to-date to maintain good practice. It was found that interpersonal communication and a doctor's personal collection, consisting primarily of electronic resources, were the sources most frequently reported as used by the doctors. However, the degree of use of clinical information sources showed that doctors' information seeking varied depending on the clinical scenario. Doctors' knowledge and patient data were the doctors' most frequently used sources of information in the three clinical scenarios: outpatients, wards and the emergency department. There was a low use of knowledge-support resources such as the Internet and library resources in the outpatient and emergency rooms. However, use of the knowledge-support resources was highest in the wards. The results showed some contextual factors either supported or hindered doctors in seeking the information they need. The factors were categorised in the following contexts: a) Organisation context, b) Socio-cultural context; c) Information sources context and d) Scenarios context. Doctors made a number of suggestions for effective information communication and improving the information provision system in KGH. Two conceptual models result from the study findings: a clinical decision-making model scenario· and the overall conceptual model of information seeking by doctors in Kuwait government hospitals. The thesis concludes with recommendations and practical implications to enhance the information provision in KGH. Suggestions for further research are also given.

This thesis presents an investigation into the high value of structured text (or form) in the context of genre within Information Retrieval. In particular, how are these structured texts perceived and why are they not more heavily used within Information Retrieval & Search communities? The main motivation is to show the features in which people can exploit genre within Information Search & Retrieval, in particular, categorisation and search tasks. To do this, it was vital to record and analyse how and why this was done during typical tasks. The literature review highlighted two previous studies (Toms & Campbell 1999a; Watt 2009) which have reported pilot studies consisting of genre categorisation and information searching. Both studies and other findings within the literature review inspired the work contained within this thesis. Genre is notoriously hard to define, but a very useful framework of ‘Purpose and Form’, developed by Yates & Orlikowski (1992), was utilised to design two user studies for the research reported within the thesis. The two studies consisted of, first, a categorisation task (e-­‐mails), and second, a set of six ‘simulated situations’ in Wikipedia, both of which collected quantitative data from eye tracking experiments as well as qualitative user data. The results of both studies showed the extent to which the participants utilised the form features of the stimuli presented, in particular, how these were used, which ocular behaviours (skimming or scanning) and actual features were used, and which were the most important. The main contributions to research made by this thesis were, first of all, that the task-­‐based user evaluations employing simulated search scenarios revealed ‘how’ and ‘why’ users make decisions while interacting with the textual features of structure and layout within a discourse community, and, secondly, an extensive evaluation of the quantitative data revealed the features that were used by the participants in the user studies and the effects of the interpretation of genre in the search and categorisation process as well as the perceptual processes used in the various communities. This will be of benefit for the re-­‐development of information systems. As far as is known, this is the first detailed and systematic investigation into the types of features, value of form, perception of features, and layout of genre using eye tracking in online communities, such as Wikipedia.

There has been a long history of studying library users and their information seeking behaviors and activities. Researchers developed models to better understand these information seeking behaviors and activities of users. Most of these models were developed before the onset of the Internet. This research project studied faculty members' use of and their information seeking behaviors and activities on the Internet at Angelo State University, a Master's I institution. Using both a quantitative and qualitative methodology, differences were found between tenured and tenure-track faculty members on the perceived value of the Internet to meet their research and classroom information needs. Similar differences were also found among faculty members in the broad discipline areas of the humanities, social sciences, and sciences. Tenure-track faculty members reported a higher average Internet use per week than tenured faculty members. Based on in-depth, semi-structured interviews with seven tenured and seven tenure-track faculty members, an Internet Information Seeking Activities Model was developed to describe the information seeking activities on the Internet by faculty members at Angelo State University. The model consisted of four basic stages of activities: "Gathering," "Validating," "Linking" with a sub-stage of "Re-validating," and "Monitoring." There were two parallel stages included in the model. These parallel stages were "Communicating" and "Mentoring." The Internet Information Seeking Activities Model was compared to the behavioral model of information seeking by faculty members developed by Ellis. The Internet Model placed a greater emphasis on validating information retrieved from the Internet. Otherwise there were no other substantive changes to Ellis' model.

This study explored university students' information needs and seeking behaviors on the Internet. A Web-based survey was administrated one time. Two hundred responses were received from the target sample within the two weeks period of the study. Data were analyzed with descriptive statistics, factor analysis, and graphical representation. The study explored various issues related to the usability, preferences, and activities of the Internet, such as searching tools, e-mail, search engines, and preferred primary sources of everyday-life information needs. The study explored the perceptions of the students toward the Internet and the traditional library. Kuhlthau's model of the information-seeking process, which includes six stages and affective components, was utilized and modified in the construction of the Web survey. A study by Presno (1998), which includes the four types of Internet anxiety, was utilized in the construction of the Web survey. With regard to the six stages of Kuhlthau model, the majority of the respondents experienced stage 5, which was about information gathering; stage 3 had the next highest number of respondents. Very few respondents experienced stages 1 and 2. There was a systematic pattern in which, the earlier the stages the respondents were in, the more negative adjectives they selected, and vice versa. The feeling adjectives section showed a difference in the behavior between males and females. The results indicated that most students had Internet time delay anxiety. In general, the study found that students have a great interest in the Internet and consider it an important source of information for their personal, educational, and communication activities.

Middle school student's interaction within a digital library is explored. Issues of interface features used, obstacles encountered, search strategies and search techniques used, and representation obstacles are examined. A mechanism for evaluating user's descriptors is tested and effects of augmenting the system's resource descriptions with these descriptors on retrieval is explored. Transaction log data analysis (TLA) was used, with external corroborating achievement data provided by teachers. Analysis was conducted using quantitative and qualitative methods. Coding schemes for the failure analysis, search strategies and techniques analysis, as well as extent of match analysis between terms in student's questions and their search terms, and extent of match analysis between search terms and controlled vocabulary were developed. There are five chapters with twelve supporting appendixes. Chapter One presents an introduction to the problem and reviews the pilot study. Chapter Two presents the literature review and theoretical basis for the study. Chapter Three describes the research questions, hypotheses and methods. Chapter Four presents findings. Chapter Five presents a summary of the findings and their support of the hypotheses. Unanticipated findings, limitations, speculations, and areas of further research are indicated. Findings indicate that middle school users interact with the system in various sequences of patterns. User groups' interactions and scaffold use are influenced by the teacher's objectives for using the ADL. Users preferred to use single word searches over Boolean, phrase or natural language searches. Users tended to use a strategy of repeating the same exact search, instead of using the advanced scaffolds. A high percent of users attempted at least one search that included spelling or typographical errors, punctuation, or sequentially repeated searches. Search terms matched the DQ's in some instantiation 54% of all searches. Terms used by the system to represent the resources do not adequately represent the user groups' information needs, however, using student generated keywords to augment resource descriptions can have a positive effect on retrieval.

Critical care nurses work in an environment rich in informative interactions. Although there have been post hoc self-report survey studies of nurses' information seeking, there have been no observational studies of the patterns and content of their on-duty information behavior. This study used participant observation and in-context interviews to describe 50 hours of the observable information behavior of a representative sample of critical care nurses in a 20-bed critical care hospital unit. The researcher used open, in vivo, and axial coding to develop a grounded theory model of their consistent pattern of multimedia interactions. The resulting Nurse's Patient-Chart Cycle describes nurses' activities during the shift as centering on a regular alternation with the patient and the patient's chart (various record systems), clearly bounded with nursing "report" interactions at the beginning and the end of the shift. The nurses' demeanor markedly changed between interactions with the chart and interactions with the patient. Other informative interactions were observed with other health care workers and the patient's family, friends and visitors. The nurses' information seeking was centered on the patient. They mostly sought information from people, the patient record and other digital systems. They acted on or passed on most of the information they found. Some information they recorded for their personal use during the shift. The researcher observed the nurses using mostly patient specific information, but they also used some social and logistic information. They occasionally sought knowledge based information. Barriers to information acquisition included illegible handwriting, difficult navigation of online systems, equipment failure, unavailable people, social protocols and mistakes caused by multi-tasking people working with multiple complex systems. No formal use was observed of standardized nursing diagnoses, nursing interventions, or nursing outcomes taxonomies. While the nurses expressed respect for evidence-based practice, there clearly was no time or opportunity for reading research literature (either on paper or online) while on duty. All participants expressed frustration with the amount of redundant data entry required of them. The results of this study have significant implications for the design of clinical information systems and library services for working critical care nurses.

Background: Dabbing is an emerging method of marijuana ingestion. However, little is known about dabbing owing to limited surveillance data on dabbing. Objective: The aim of the study was to analyze Google search data to assess the scope and breadth of information seeking on dabbing. Methods: Google Trends data about dabbing and related topics (eg, electronic nicotine delivery system [ENDS], also known as e-cigarettes) in the United States between January 2004 and December 2015 were collected by using relevant search terms such as "dab rig." The correlation between dabbing (including topics: dab and hash oil) and ENDS (including topics: vaping and e-cigarette) searches, the regional distribution of dabbing searches, and the impact of cannabis legalization policies on geographical location in 2015 were analyzed. Results: Searches regarding dabbing increased in the United States over time, with 1,526,280 estimated searches during 2015. Searches for dab and vaping have very similar temporal patterns, where the Pearson correlation coefficient (PCC) is .992 (P<.001). Similar phenomena were also obtained in searches for hash oil and e-cigarette, in which the corresponding PCC is .931 (P<.001). Dabbing information was searched more in some western states than other regions. The average dabbing searches were significantly higher in the states with medical and recreational marijuana legalization than in the states with only medical marijuana legalization (P=.02) or the states without medical and recreational marijuana legalization (P=.01). Conclusions: Public interest in dabbing is increasing in the United States. There are close associations between dabbing and ENDS searches. The findings suggest greater popularity of dabs in the states that legalized medical and recreational marijuana use. This study proposes a novel and timely way of cannabis surveillance, and these findings can help enhance the understanding of the popularity of dabbing and provide insights for future research and informed policy making on dabbing.