Thesis (M. Hous. M.)--University of Hong Kong, 2008. / Includes bibliographical references (leaf 132-137)

Thesis (Ph. D.)--University of Missouri-Columbia, 1997. / Typescript. Vita. Includes bibliographical references (leaves 209-220). Also available on the Internet.

Thesis (Ph. D.)--University of Missouri-Columbia, 1997. / Typescript. Vita. Includes bibliographical references (leaves 209-220). Also available on the Internet.

Thesis (M.B.A.)--University of Hong Kong, 1998. / Includes bibliographical references (leaf 85-86).

Thesis (M.S. in Management of Technology)--Vanderbilt University, Dec. 2005. / Title from title screen. Includes bibliographical references.

Thesis (MTech (Business Administration))--Cape Technikon, 2003. / This research report is based on a case study. It follows up on the research of a previous study by Muregerera (1996). His thesis was compiled in order to develop a model for a world-class manufacturing organization. For his case study, he chose Omnigraphics. Although his focus was on world class manufacturing principles, he did address Omnigraphics prior to the organization receiving ISO 9000 certification through the SASS. This research report therefore looks at the transformation that Omnigraphics went through, from an organization without a formal quality management system, to one with a functional quality management system. Chapter one defines quality management systems and the benefits of a formal quality management system. Current research is discussed in chapter two together with the benefits and requirements of the ISO system. Chapter three addresses the challenges, which Omnigraphics faced prior to ISO 9000 implementation and the changes that occurred once this organization was certified to ISO 9001. A comprehensive survey was done to identify the actual benefits that suppliers and customers see in dealing with an ISO 9000 listed organization. Chapter four looks at the participants of the survey as well as the questions posed. Chapter five gives the results of the survey in a graphical format as well as an interpretation of the results. The research report also focuses on the new revision of the ISO 9000 series and this is addressed in chapter six. The report closes by reviewing the research and looking at the future of the ISO 9000 series.

This paper explores different quality management systems (QMS) and correlates their value in achieving success as measured by the Malcolm Baldrige Award. The three major quality management systems were reviewed, International Organization of Standards (ISO), Total Quality Management (TQM) and Six Sigma. Quality management systems are the single most powerful tool that a company can establish to create a sucessful organization.

published_or_final_version / Real Estate and Construction / Master / Master of Science in Construction Project Management

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Housing Management / Master / Master of Housing Management