衝動性購買在一般的消費行為中扮演著日趨重要的角色，衝動性購買是企業不可忽視的消費行為，有必要了解其產生原因。由於過去文獻大部分都只探討某些變數對衝動性購買的影響，缺乏完整性，因此本研究透過完整架構來探討消費者衝動性購買的原因。此外，不同於一般衝動性購買行為的相關研究，本研究設法進行跨通路比較，比較在實體通路與電視購物兩種不同通路型態消費者衝動性購買的原因是否不同。本研究資料分析是以LISREL來檢定相關研究假設，本研究多變項的研究架構正好適合用LISREL進行分析，以探討各變數間的影響關係。 經過實證分析的研究結果發現： 一. 在實體通路與電視購物兩種通路的衝動性購買行為影響因素並不完全相同，且影響效果也有所不同。 二. 衝動性購買是複雜的消費行為，容易受到眾多因素一起影響，並非只是單一變數的影響效果，且這些變數在體通路與電視購物兩種不同的通路也會有不同的影響效果。 三. 在實體通路與電視購物兩種通路，價格促銷優惠對衝動性購買行為的影響均不顯著，而非價格促銷優惠對衝動性購買行為的影響均顯著。 四. 在實體通路與電視購物兩種通路，通路品牌形象對店內瀏覽或收看購物頻道的影響均顯著。 五. 在電視購物通路，產品品牌形象愈良好，愈容易產生衝動性購買行為；在實體通路，產品品牌形象的影響不顯著。 六. 在實體通路，信用卡使用對購買衝動及衝動性購買行為都有顯著的影響；在電視購物通路，信用卡使用的影響不顯著。 七. 在實體通路與電視購物兩種通路，使用聯名信用卡對衝動性購買之影響力均高於一般信用卡。 八. 在實體通路與電視購物兩種通路，衝動性購買傾向對購買衝動的影響均非常顯著。 九. 在實體通路，店內瀏覽的投入程度愈高，愈容易產生衝動性購買行為；在電視購物通路，收看購物頻道的投入程度愈高，愈容易產生購買衝動，也愈容易產生衝動性購買。 / Abstract The role of impulsive buying is becoming more and more important in normal consumption behavior. Enterprise shouldn’t neglect this kind of consumer behavior. It is a worthwhile problem to investigate impulsive buying precursors. The past research usually focused on investigating the effects of only certain variables on impulsive buying. This kind of study is not complete. Therefore, the purpose of this study is to examine the cause of impulsive buying through complete structure. Besides, unlike other impulsive buying studies, this study tries to add the variable of channel. This study compares impulsive buying precursors in physical outlet and TV shopping channels. This study uses LISERAL program to examine hypotheses. By means of these studies, the conclusions of this research are summarized as follows： 1. Impulsive buying precursors are different in physical outlet and TV shopping channels. The effects of impulsive buying precursors are also different in these two channels. 2. Impulsive buying is a complicated consumption behavior. It is usually affected by many variables at the same time, not just one variable. Besides, the effects of these variables are different in physical outlet and TV shopping channels. 3. In physical outlet and TV shopping channels, the effect of price promotion on impulsive buying is not significant. 4. In both physical outlet and TV shopping channels, the effect of channel brand image on in-store browsing or TV shopping program watching is significant. 5. In TV shopping channel, the better the product brand image, the higher the likelihood of making an impulse purchase. In physical outlet channel, the effect of product brand image on impulsive buying is not significant. 6. In physical outlet channel, the effects of credit card use on felt urges to buy impulsively and impulsive buying are both significant. In TV shopping channel, the effects of credit card is not significant. 7. In physical outlet and TV shopping channels, the effect of co-brand credit card use on impulsive buying is more significant than regular credit card use. 8. In physical outlet and TV shopping channels, the effect of impulse buying tendency on impulsive buying is both very significant. 9. In physical outlet channel, the greater the level of in-store browsing, the greater the frequency of felt urges to buy impulsively. In TV shopping channel, the greater the level of TV shopping program watching, the greater the frequency of felt urges to buy impulsively.

The current research aims to examine the relationship among emotional labor, job burnout, impulsive buying behavior, and self-monitoring, and designates job burnout as mediator and self-monitoring as moderator. The research chose convenience sampling and sent out 400 questionnaires. 387 effective questionnaires were received and used STATA 8.0 to analyze descriptive statistics, reliability analysis, exploratory factor analysis, t-test, one way ANOVA, correlations and multiple regressions, and used LISREL8.8 to analyze confirmatory factor analysis. Verifying the model of this research institute inference with the structural equation model, the result shows the model mixes the degree rightly well. The findings of the study as followed: 1. First-line employees with different characters will lead to variance emotional labor, impulsive buying behavior. 2. There is a relationship between the emotional labor, job burnout and impulsive buying behavior. 3. There is a prediction between the emotional labor, job burnout and impulsive buying behavior. 4. There¡¦s a partial mediating effect for job burnout on the relationship between emotional labor and impulsive buying behavior. 5. Self-monitoring has moderating effects between the emotional labor of surface acting and impulsive buying behavior of compensatory impulsion.

The purpose of this study is to scrutinize consumers attachment in fashion and clothing in relation to impulse buying behaviour. The study further investigates how attachment and detachment correspondent in late modern consumerism. Design/ Methodology/ Approach – This study adopted a mixed-method approach. Initially previous research on the chosen field has been reviewed to know what research has been done. Following that, an online quantitative survey has been conducted to distinguish whether any relationship endures between consumers attachment to existing clothing and their compulsive buying tendencies. Based on the results of the quantitative study a qualitative investigation has also been conducted with the intention of gaining in-depth knowledge of the chosen area of research. Findings – The data reveals that survey and interview respondents show different conception regarding attachment requiring different motivational stimuli. Moreover, this study identifies the triangle of fashion attachment, detachment and impulse consumerism that emerges as relevant to existing consumer behaviour spectrum. Implications – The study delivers explorative understanding on the clothing attachment, which was an underdeveloped area of research. Further, this establishment provide progression to combine two self-contradictory area in same study which is paradoxical and therefore, provides a novel approach to continue father research. Originality/ Value – The study provides narrative insights into the field of clothing attachment In combination with impulsive buying behaviour in a fashion and clothing context. Further, through the combination of a mix methodological approach which is also a new angle to study this phenomenon

Background: Impulse buying is increasingly grown and it creates up to 80% of all purchases in certain low involvement product categories. In Sweden, a Swede can spend 20000SEK a year for impulse shopping in average. On the other hand, impulse buying is calculated to be strongly grown in the emerging markets such as Vietnam and Turkey. Due to the steady economic growth of 7% every year in Vietnam, it leads to a higher demand in shopping of the consumers. Similarly, Turkey’s economy is considered as one of the fastest growing economies in Europe and consequently leads to the increase of impulse buying behavior among the customers. Purpose: The purpose of the present study is to expand the understanding of the impulse buying behavior by looking further into the role of culture in cross-cultural contexts Hypothesis:   H1-There is a significant relationship between individualism-collectivism and impulse buying behavior. H2- There is a significant relationship between power distance and impulse buying behavior. H3- There is a significant relationship between uncertainty-avoidance and impulse buying behavior H4- There is a significant relationship between masculinity-femininity and impulse buying behavior Methodology: Three focus groups and seven interviews are served as the pre-study and a cross-cultural questionnaire is substantially conducted across three countries: Sweden, Turkey and Vietnam. Findings: Culture generates certain effects on impulse buying behavior and the influence is diverse across these countries. However, the findings also indicate that there could be other factors that could affect impulse buying behavior.

With the change of world economy and the constant innovation of technology, people¡¦s lifestyle and eating habits have changed tremendously. And There are more and more people like to eat out. When they are choosing restaurants, the western-style fastfood will be often taken into account. In fact, eating too much fast food in high calories will cause nutrition disorders and fatness. So consumer should keep careful attitude toward this kind of food. In Taiwan, every western-style fastfood corporation is in high competition. In order to increase sales and market share, firms adopt different marketing strategies to attract consumers. When new products are launched, the point of purchase advertising will be replaced right away to convey product information to customers. Therefore, the research chooses McDonald¡¦ s, Mos Burger and Burger King because they are top corporations. The main purposes as follows: 1. Among McDonald¡¦ s, Mos Burger and Burger King¡¦s point of purchase advertising, to explore the relevance between impulsive buying behavior and point of purchase advertising. 2. To research the revision effect of impulse buying characteristics and demographics. This research analysis consumers¡¦ behaviors after seeing point of purchase advertising in Mcdonald, Mos Burger, and Burger King. After analyzing, we found that consumers in Mcdonald, Mos Burger and Burger King has lower ratio of impulsive buying behavior. Thus, point of purchase and impulsive buying behavior are low connected. About revision effect of impulsive buying characteristics, only Mos Burger has revision effect. About demographic variables, age, educational level and monthly income don¡¦t have revision effect in three research objects. And about sex, only Mos Burger has revision effect.

Due to the saturation of the market and the economic downturn in 2008, the expansion rate of shops of convenience store chains in Taiwan has shrunk rapidly. In coping with this harsh external environment, all of the proprietors strive to implement varieties of promotion activities to boost their revenue. One of the most popular schemes is the "Whole Store Integrated Promotion Strategy" initiated by 7-Eleven in 2007. That is, by means of point collecting, customers can exchange for exclusive gifts or get a discount on certain products. The market response toward this activity is so strong that makes other competitors to follow suit immediately. Hence, this promotion skill has become the panacea for lifting sales. Thus, this study uses customers of convenience stores as the subject to analyze the impacts on impulsive buying behavior on different promotion activities and to understand the degree of customers¡¦ satisfaction after they finish their shopping. Meanwhile, the impulsivity traits and the social demographic variables of customers are included in this survey as well in order to find out their relationship with the impulsive buying behavior. The result reveals that the traditional price-discount promotion activity is favored and easier to induce impulsive buying behavior than the novel point collecting one. Besides, this study also finds out that the higher impulsivity trait the customer possesses the more possibility for them to conduct impulsive buying. As for customers' satisfaction, it shows that the higher degree of impulsive buying, the more satisfy the customer is.

Vartotojų elgsenos aktualumas verslo praktikoje ir teorijoje neabejotinas – vartotojų elgsenos, ypač pirkimo sprendimo priėmimo stimulų, kylančių iš vartotojų asmenybės bei aplinkoje esančių ir skatinančių pirkti stimulų išskyrimas. Impulsyvaus pirkimo fenomenas mokslinėje marketingo literatūroje analizuojamas jau daugiau kaip penkias dešimtis. Todėl stimulai, sąlygojantys impulsyvaus pirkimo sprendimą ypač svarbūs – tokių stimulų sukūrimas skatintų vartotojus priimti pirkimo sprendimą per sąlyginai trumpą laiko tarpą, o pastaroji tendencija generuotų pelną organizacijai. Dar vienas itin plačiai mokslinėje literatūroje analizuojamas konceptas – prekės ženklo vertė. Prekės ženklo vertė pagrįsta vartotojo sąmonėje susiformavusiomis teigiamos asociacijos su prekės ženklu, prekės ženklo vertės vartotojui sukūrimu bei vartotojų lojalumu prekės ženklui. Visi pastarieji veiksniai mokslinėje literatūroje traktuojami, kaip skatinantys vartotojo sprendimo pirkti priėmimą. Prekės ženklas įvardijamas, kaip vienas iš impulsyvaus pirkimo stimulų. Darbo objektas – impulsyvaus pirkimo stimulai ir prekės ženklo vertė. Darbo tikslas – teoriškai pagrįsti ir empiriškai patikrinti impulsyvaus pirkimo ir prekės ženklo vertės sąsajas „Nivea“ prekės ženklo pavyzdžiu. Darbo struktūra. Magistro darbą sudaro trys dalys. Pirmojoje darbo dalyje pateikta ir nagrinėta impulsyvaus pirkimo koncepcija, vidiniai ir išoriniai impulsyvaus pirkimo stimulai. Taip pat analizuojami prekės ženklo vertę kuriantys... [toliau žr. visą tekstą] / The aim of this master work – theoretically support and empirically examine the relationship between impulsive buying and brand equity. The structure of thesis. The Master work thesis consists of three parts. The first part of thesis represents and examines the conception of impulsive buying, its internal and external impulsive buying stimulus. It also analyzes the creating factors of the brand value. The analysis of impulsive buying models is also presented. The second part of the thesis represents the structural interface pattern of impulsive buying and the brand equity. The research methodology, aims and tasks are also given. A previous analysis of impulsive buying research results is done. The third part of Master work thesis does the empirical research of the relationship between impulsive buying and the brand equity; the results are generalized. Empirically checked structural model relationshiop between impulsive buying and the brand equity by the example of Nivea brand is done. At the end of the Master work the conclusions are made and suggestions are given. In order to make it more transparent, the work contains of 14 pictures and 17 tables. The theoretical analysis has been prepared using 117 English and Lithuanian literature sources.

Background: The expansion of e-commerce and online orders have led to companies creating new marketing strategies, where impulsive purchases are important in order to boost sales. However, this also has negative aspects concerning overconsumption and the environmental impact. Consumers are more likely to have negative post-purchase emotions when making an impulsive purchase, and thus are more prone to return products. This research aims at creating a deeper understanding about consumers’ post-purchase emotions after making an impulsive purchase and how a product return affects the post-purchase emotions.    Problem discussion: Impulsive buying is critical for online stores and retailers are actively trying to increase these purchases for all customers, but at the same time, there is a growing number of product returns. This makes it important for firms to understand how consumers think and react to an impulsive purchase, since this supposedly has an impact on product returns. By providing a deeper understanding regarding the consumer’s post-purchase emotions one can specify such reactions on shoppers and help future marketing activities preventing consumers’ negative emotions in the purpose of increasing organizational profitability and decreasing the environmental impact.    Purpose: The purpose of this research is to build a theory that will provide organizations with knowledge about the chosen segment of Swedish women in the age 18-35 post-purchase emotions after impulsive buying. The findings of this study can contribute with additional insights to previous theoretical knowledge about post-purchase emotions after impulsive shopping.   Method: This qualitative research has been conducted by using 14 semi-structured interviews with the chosen segment of Swedish females in the age 18-35 who had previously shopped impulsively online and returned products. For the data analysis, an interpretative phenomenological analysis was used, providing the research with reflections regarding the perspective of the participants’ experiences of impulsive shopping and their post-purchase emotions.  Results: This research indicates that the participants generally held a negative view of impulsive buying, where they reduced/strengthened their post-purchase emotions through three rationalizations which were named by the authors “Social Proof”, “Use-Principle” and “Limited Funds”. When making a product return, the participants either had strengthened emotions or the negative emotions were turned into positive emotions. This was connected to three themes found by the authors which were called “Income”, “Return Policy”, and “Social and Environment”. The analyzed findings were presented in a developed framework.

Influencer marketing är en effektiv marknadsföringsmetod för att öka köpbeteendet hos konsumenter. Uppsatsens fokus är att undersöka Millenials och Generation Z:s klädkonsumtion av Fast Fashion och hur de påverkas av Influencer marketing samt förhållningssätt till miljöfrågor vid klädköp. En växande klädkonsumtion och klädtillverkning går inte ihop med behovet av att konsumera mindre och engagera sig kring miljöfrågor. En studie har genomförts i form av intervjuer med strategiskt utvalda respondenter inom generationskategorierna Millennials och Generation Z. Resultatet visar att generationerna inte reflekterar över den miljöpåverkan klädindustrin har, samt att kvinnor och yngre personer i större utsträckning än män och äldre personer påverkas av Influencer marketing. Resultatet visar även att Influencer marketing är ett mycket effektivt marknadsföringsverktyg för att öka köpbeteendet hos konsumenter.

The study of impulsive purchase is a facet of consumer behavior that has intrigued the interest of academics for decades. The research primarily focuses on the variables that influence this behavior, indicating the impact of various antecedents. Recent research has shown that age has an impact on customer behavior when it comes to impulse purchases. Furthermore, the results are still few and provide contradictory conclusions. The goal of this study is to close this gap by examining the antecedent elements that affect each person's unique traits, such as extrinsic and extrinsic determinants of impulsiveness, and then comparing post-purchase happiness across generations X and Y. To study the elements that underlie their impulsive buying behavior and the consequences on satisfaction after the purchase, the researchers used largely a qualitative technique, including a questionnaire, interviews, and observation of the phenomena. The findings show that generation X is less prone to impulse purchases than generation Y. In both generations, females were shown to be more prone than males to buy on impulse. The purpose of this study is to contribute to future research because it is critical to further identify the fundamental elements of impulsive purchase and their impact on generations X and Y in order to develop more successful strategies.