The present study investigated identification, access and usage of periodicals in university libraries in Kenya, with a view of recommending a tool for assisting users to identify information. Using questionnaires completed by 316 university library users and 27 librarians, backed with participant observations, document analysis as well as interviews, it was found that usage of periodicals was low as most users browse through periodicals to identify information, a method that is not effective. In-house indexing was investigated and found to be an effective tool in facilitating access to relevant information. The study recommends establishment of in-house indexing programs and databases in university libraries; formulation of consistent indexing policies to achieve quality indexing; and that indexing should be focused on both content and user requirements by specifying points- of- view, and study methodologies to enhance retrieval of relevant information. / Information Science / M. A. (Information Science)

The present study investigated identification, access and usage of periodicals in university libraries in Kenya, with a view of recommending a tool for assisting users to identify information. Using questionnaires completed by 316 university library users and 27 librarians, backed with participant observations, document analysis as well as interviews, it was found that usage of periodicals was low as most users browse through periodicals to identify information, a method that is not effective. In-house indexing was investigated and found to be an effective tool in facilitating access to relevant information. The study recommends establishment of in-house indexing programs and databases in university libraries; formulation of consistent indexing policies to achieve quality indexing; and that indexing should be focused on both content and user requirements by specifying points- of- view, and study methodologies to enhance retrieval of relevant information. / Information Science / M. A. (Information Science)