The present study uses a novel measure of over performance (percent deviation from career average) to analyze the contract year phenomenon in the NBA. Historically, the literature has pointed toward over performance across almost all statistical measures of performance. However, previous research has assumed that all players are universally affected by the presence of a contract year in the same manner. The present study finds significant results that contradict previous research by dividing the sample of players into subgroups by age, career PER and position. Furthermore, the results of this paper’s statistical analysis illustrate the first examples of systematic underperformance in a contract year. More specifically, this study finds that for certain subsets of players, shooting percentage, usage percentage and field goal attempts decrease in the presence of a contract year.

This investigation into the rapid expansion of prison construction and mass incarceration in Eastern Kentucky under the leadership of Congressman and House Appropriations Committee Chairman Hal Rogers aims to determine why this policy has continued to be a viable political strategy for Rogers despite its apparent failure to advance social and economic development in the region. This analysis suggests that the Rogers Case can be used as a case study to greater understand the proliferation of political power available to elected officials in ANY district where the democratic incentive structure encourages politicians to represent the interests of private corporations and industries instead of constituents as long as they can count on their campaign contributions and the protection of their incumbencies.

This research evaluates the factors that caused unprecedented high levels of non-performing loans (NPLs) in Chinese banks and the measures that have been taken to deal with them. In examining the surrounding issues recommendations are made, which might resolve or at least ameliorate China's non-performing loans problem. An extensive literature is drawn upon and a systematic examination of the factors that were responsible for China's NPLs is presented. The research aims and objectives, and the subsequent research themes were identified after conducting field research in Chinese banks. Six managers in Chinese banks were interviewed and their views on non-performing loans in their respective banks were obtained. These banks included: the Industrial and Commercial Bank of China, the China Construction Bank, the Bank of China, the Agricultural Bank of China, the State and Development Bank and Citic Bank. The results of the interviews were used to design the questionnaire, which was distributed to 16 different banks. These banks are broadly representative of the main types of bank within China and include four state-owned commercial banks, seven joint-stock commercial banks, three foreign banks, one policy bank and one city commercial bank. Content analysis and descriptive statistical techniques were used to analyse the data and the findings revealed that lending managers generally lack adequate incentives to make efficient lending decisions. Moreover, although political interference in bank lending is quite widespread within China, it is not the only issue and certainly not the major issue in explaining why managers have a tendency to select inefficient projects. The measures taken to deal with NPLs in Chinese banking are also examined and the findings suggest that these have not been totally effective in resolving the problem.

To meet global competition many companies have reorganized work process systems, eliminated management levels, formed employee work groups and implemented variable compensation systems. This study investigated the effect of group incentives on individual sales performance in two specialty shops located in a large metropolitan hotel. Two questions were addressed: What effect would adding a group bonus plan have on individual employee's sales performance who had previously received hourly wages in one shop; and, what effect would changing an individual incentive plan to a group plan have on the individual employee's sales performance in the other shop. In one shop 5 of 7 employees' productivity increased: in the other, 1 of 3 subjects' productivity increased. Contingencies in both shops are analyzed and suggestions offered for future research.

M.Comm. / Economic growth is the key to wealth creation and competitiveness. The purpose is to improve the welfare of society and upgrade the standard of living of all citizens. The most important element to any nation seeking growth and stability is economic growth - and the key to this is a high level of productivity. Sustained growth transforms the lives of poor people. It makes higher output and income possible, which raises the productivity of their work. However, South Africa's productivity record is disappointing and has fallen behind that of its main trading partners. Productivity growth has slowed down since 1970 and is poor compared to world standards. This contributes to the poor economic growth and a decline in competitiveness. Despite strong capital investment, productivity growth in South Africa has been weak and even negative for a long time. South Africa's lack of economic growth is further accentuated by high unemployment, labour unrest and high goverment expenditure. South Africa, competing with developing countries like Argentina, Brazil, Chile, Greece and Mexico has lagged behind these countries in terms of economic growth. Real incomes rose steadily in the 1960's, but dropped during the 1980's. South Africa was also the only country where output per person was lower (8%) in 1994 than in 1970. The next worst performer, Argentina, reported output per person of 13% higher in 1994 than in 1970. Brazil performed the best with over 80% higher output in 1994. The challenge facing the Goverment of National Unity is sustained productivity-growth. Firstly, the economy must grow faster to provide the basis for human development in the long run. Secondly, growth must benefit everybody. The economy must be stimulated to increase job creation to help alleviate poverty. In an attempt to stimulate the local economy and focus on productivity growth, incentive-based schemes are more widely being used to increase productivity. The use of incentives and "gainsharing" is recognised by management as an effective and one of a few successful methods to help raise productivity levels. In the process, a "win-win" solution is created. Ultimately, productivity gains translate into benefits for all the stakeholders. The aim of this study is thus to investigate the problems regarding productivity, methods of improving productivity in general with the emphasis on incentive schemes and "gainsharing" with a specific focus on the insurance industry in South Africa. The study begins with a thorough literature study regarding productivity, productivity improvement techniques and incentives to increase productivity. Following this is an imperical study to investigate certain specific factors which influence productivity, and methods to improve productivity through incentive schemes.

Résumé: Problématique : En réponse à la prévalence accrue de la maladie du diabète et au fardeau économique important que représente cette maladie sur le système de santé international, des programmes incitatifs pour les maladies chroniques furent instaurés à travers le monde. Ces programmes visent à inciter les médecins à appliquer les lignes directrices chez leurs patients avec besoin complexe en vue d’améliorer la santé des patients et par la suite de réduire les coûts incombés par le système de santé. Les programmes incitatifs étant nombreux et différents d’un pays à l’autre, les études actuelles ne semblent pas s’entendre sur les répercussions de tels programmes sur la santé des patients atteints de diabète. L’objectif de cette étude est d’évaluer les retombées d’un incitatif financier sur le contrôle glycémique de la population atteinte de diabète du Nouveau-Brunswick, au Canada. Méthodes : Cette étude transversale répétée et de cohorte a été menée grâce à des bases de données administratives du Nouveau-Brunswick contenant des données sur dix ans pour 83 580 patients adultes atteints de diabète et 583 médecins de famille éligibles. La santé des patients a été évaluée au niveau du contrôle glycémique, en mesurant les valeurs moyennes d’A1C annuelles à l’aide de régressions linéaires multivariées. Afin d’évaluer si les médecins changeaient leur pratique avec l’implantation du programme incitatif, nous regardions au niveau de la probabilité de recours annuel à au moins deux tests d’A1C en utilisant des régressions logistiques multivariées. Résultats : La probabilité de recours annuel à au moins deux tests d’A1C était plus élevée dans quatre sous-groupes étudiés : les patients nouvellement diagnostiqués après l’implantation du programme avaient des cotes plus élevées comparées aux nouveaux patients avant l’implantation du programme (OR=1.23 [1.18-1.28]); les patients pour lesquels un médecin avait réclamé l’incitatif comparés aux patients pour lesquels aucun médecin n’avait réclamé l’incitatif (OR=2.73 [2.64-2.81]); les patients pour lesquels un médecin avait réclamé l’incitatif avaient des cotes plus élevées après l’implantation du programme comparé à avant (OR=1.89 [1.80-1.98]); et finalement, les patients suivis par un médecin de famille qui a déjà réclamé l’incitatif avaient des cotes 24% plus élevées (OR=1.24 [1.15-1.34]). Il n’y avait pas de différence dans les valeurs d’A1C annuelles entre les 4 sous-groupes étudiés. Conclusion : L’implantation du programme incitatif a démontré que les médecins ont une meilleure probabilité de prescrire au moins deux tests d’A1C, ce qui suggère une meilleure prise en charge des patients. Cependant, le manque de changement au niveau du contrôle glycémique du patient suggère que l’étude des répercussions de l’incitatif devra être poursuivie afin de voir si elle mène à une amélioration d’issues cliniques chez les patients. / Abstract: Background: Diabetes prevalence does not stop increasing with time and the economic burden this disease represents for the international health care system is unmistakable. Governments worldwide have implemented financial incentives based on guideline achievements for physicians treating people living with diabetes in hopes that these improve the health of their patients and in return lower healthcare costs. Current incentive programs implemented are different from one country to another and studies to date are inconclusive as to their repercussions on the health of diabetic patients. The objective of this study was to evaluate the influence of an incentive on glycemic control at a population level in New Brunswick, Canada. Methods: We conducted repeated cross-sectional and cohort-based analyses using administrative databases with ten years of data on 83 580 adult diabetic patients and 583 eligible family physicians. The study outcomes included patients’ glycemic control, using annual A1C means (multivariate linear regressions) and the probability of delivering at least two A1C tests annually (multivariate logistic regressions). Results: The probability of prescribing at least two A1C tests annually was greater in four sub-groups: patients newly diagnosed with diabetes after the implementation of the program compared to new patients before the implementation (OR=1.23 [1.18-1.28]); patients for whom a physician had claimed the incentive compared to patients for whom no physician claimed the incentive (OR=2.73 [2.64-2.81]); patients for whom an incentive was claimed after the implementation of the program compared to before (OR=1.89 [1.80-1.98]); and finally patients followed by a family physician who claimed the incentive at least once compared to patients followed by a family physician who never claimed the incentive (OR=1.24 [1.15-1.34]). There was no difference in mean A1C between all four sub-groups. Conclusion: Implementation of an incentive program in New Brunswick was associated with greater odds of delivering at least two A1C tests, suggesting that follow-up of care by family physicians was improved. However, as no difference between A1C means was observed, this suggests that the assessment of this incentive program needs to be evaluated further to determine if it helps improve patients’ health outcomes.

Nowadays, people have many business activities and entertainments on a variety of online platforms. Despite their various functionalities, online platforms have a fundamental administrative problem: How do platform designers or administrators create proper online environments, including mechanisms and policies, to better manage user behaviors, in order to reach the goals of the platforms? Starting with a taxonomy of online platforms, I introduce three critical dimensions that help to characterize such platforms, including revenue model, heterogeneity in the role of users and level of user interaction. Then, I choose three online platforms as research contexts and conduct empirical studies, trying to identify and understand the impact of the incentive program, quality information disclosure, and social influence, on users' decision-making in online platforms. The first essay investigates the effectiveness of incentive hierarchies, where users achieve increasingly higher status in the community after achieving increasingly more challenging goals, in motivating user contribution in the same platform. The findings have important implications for crowd-based online applications, such as knowledge exchange and crowdsourcing. The second essay focuses on online consumer review sites, and studies whether and how consumer-generated word-of-mouth of restaurants-both volume and valence-is influenced by the disclosure of quality information from health inspectors, by conducting analytical modeling and econometric analyses using data from a leading consumer review site. The third essay examines how social interactions matter in a large-scale online social game that adopts an increasingly popular freemium revenue model. The study leverages an econometric model to quantify the effect of peer consumption on players' repeated decisions for the consumption of both free services and premium services. Finally, I conclude the dissertation by highlighting the three fundamental issues of design and management of online platforms.

Bakgrund: Sveriges befolkning blir äldre och den allmänna pensionen sjunker. I en sådan situation blir ett privat pensionssparande allt viktigare. Trots detta har Regeringen valt att slopa avdragsrätten i produkten individuellt pensionssparande (IPS). Efterslopandet av avdragsrätten i IPS är det fortfarande kunder som inte har ändrat sitt beteende. En problematik uppstår kring hur dessa kunder ska hanteras och vilka marknadsmässiga mekanismer som styr deras beteende. Syfte: Inom ramen för marknadsföring är syftet att undersöka kundbeteendet när ett incitament försvinner och tidigare förutsättningar förändras. Genomförande: Studien utgår från en kvalitativ ansats med fokus på intervjuer. Sakkunniga inom området, rådgivare och privatpersoner bidrar till empirins kvalité. För att identifiera privatpersoner med en relation till IPS utfördes en förstudie. Utifrån den insamlade empirin utfördes en empiristyrd tematisk analysmetod för att urskilja likheter och skillnader, vilket genererat en djup diskussion och slutsats i ämnet. Slutsats: Okunskap samt informationsspridning är viktiga beståndsdelar för hur kunder beter sig vid sparande. Borttagandet av incitament leder till en negativ inställning tillvarumärket IPS som således kan orsaka svårigheter vid implementering av en ny produkt för privat pensionssparande. Det uppdagas ett utbudsunderskott och vidare krävs det att regering, banker och finansiella institut tar hänsyn till kringliggande faktorer, inklusive kundbeteendet, för att fylla detta tomrum. / Background: The population of Sweden is getting older and the national pension decreases. In that situation a private pension becomes important. Despite this, the government decided to abolish the deductibility of IPS. After the abolition of the deductibility of the IPS there still are customers who have not changed their savings behavior. A problem arises as to how these customers should be handled. Purpose: Within the boundaries of marketing the purpose is to explore the customer behavior when an incentive disappears and conditions held before, changes. Completion: The study is based on a qualitative approach, focusing on interviews. Experts in the area, counselors and individuals contribute to the quality of the empiric. To identify individuals with a relation to IPS, the authors first conducted a feasibility study. Based on the collected empirical data, an empirical driven thematic analysis is followed to discern and categorize different similarities and differences. Which, in the end resulted in a deep reflected discussion and conclusion regarding the subject. Conclusion: Regarding savings, ignorance and the dissemination of information are key elements in customer behavior. Eliminating the incentive also adds negativity to the brand IPS that could cause difficulties in the implementation of a potential new product. It has been revealed that there is a supply deficit and further, it requires that the government, banks and financial institutions needs to analyze these surrounding elements, and the customer behavior which occur in the study, into consideration in order to fulfill the customer demand.

Apart from the introduction (Chapter 1) and conclusion (Chapter 7), this thesis comprises five chapters organized into two parts: Part I studies promotion incentives in the public sector, and focuses on the case of teachers in rural China. All teachers in China compete with their colleagues for rank promotions. I aim to answer two questions: first, whether the promotion system for teachers in China elicits effort from teachers, and second, how the design features of the promotion system affect effort incentives. Part I includes four chapters. Chapter 2 introduces the topic and provides a background on promotions for teachers in China. It also discusses related work in this area, and introduces the data that will be used in Part I. Chapter 3 presents and tests a theoretical model of promotions as an incentive device. The model treats all teachers as identical in terms of their ability, and as such, focuses on average levels of teacher effort. It predicts that effort is exerted in response to potential promotions. In addition, the model also predicts that average effort incentives are higher in promotion contests in which the wage gap is higher, the promotion rate is closer to one half, the number of teachers competing for a promotion is higher (for promotion rates between 1/3 and 2/3), and the average age of teachers in the contest is lower, or the proportion of female teachers is lower. The model is used to derive an estimating equation by which to test predictions on average levels of teacher effort. An equation is estimated for the probability of promotion as a function of teacher effort, which is proxied by the teachers' annual performance evaluation scores. There is simultaneity present as effort increases the probability of promotion, but it is also the promise of promotion that motivates effort. As a result, effort is instrumented using wage changes, which are both informative (higher wage gaps are associated with higher effort) and valid (wages only affect promotions through effort). The second stage of the regression demonstrates that effort is indeed exerted by teachers in order to win promotions. The first stage confirms the predictions of the model with regards to wage gaps, the promotion rate, and the size and composition of the pool of competitors. Chapter 4 extends the model of Chapter 3 in two ways: teachers are now treated as heterogeneous in ability, and a multi-period model of teacher effort over time is also added. This chapter focuses on individual levels of teacher effort, and on how the parameters of the promotion system interact with teacher characteristics to affect teacher effort. The predictions include that teachers in the extremes of the skill distribution will have lower incentives, and as the contest size increases these teachers will have effort incentives that are lower still, that teachers who are five or more years from promotion eligibility will have zero effort, as will teachers in the highest rank, that teacher effort will increase in the five years leading up to promotion eligibility, and that teacher effort will decrease after a teacher is eligible for promotion but has been passed over several times. An effort equation is estimated that captures all of these components, and the predictions are largely affirmed by the data. Tests are conducted in order to alleviate concerns about selection, as well as measurement error in the performance evaluation scores. Chapter 5 concludes Part I. Part II of this thesis looks at teacher labour markets, social distance, and learning outcomes in Punjab, Pakistan. Chapter 6 explores the link between the distribution of teachers in the labour market, caste differences between teachers and students, and child learning outcomes. Using rich longitudinal data from Pakistan that allows me to convincingly identify the causal effects of caste on learning outcomes, I show how the distribution of teachers across public schools induces particular matches of high and low caste teachers and students, and that these matches are highly predictive of test score outcomes. Specifically, low caste male children perform significantly better when taught by high caste teachers than when they are taught by low caste teachers. Several possible channels are explored, including discrimination in the classroom, role model effects, teacher quality, patronage, peer effects, and returns to education. Although the channel cannot be proven, the data points to high caste teachers being able to raise the already high returns to education for low caste children because they are able to assist these children in getting educational benefits and employment later on using their patronage networks. Low caste children therefore work harder to impress high caste teachers, and this results in higher learning outcomes.

Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal.