Degree allta.rded with distinction on l June 199;. A research report submitted to the Faculty of Business . Administrat!on, Unfvet'sity of the ~1fitweJtersrand,Johannesburg in partial ffJffffinent of the requirements for the degree of Master of Management. 1992 / Trust is considered by some managementE!:xperts to be a -":'1 'ii critical element· in organisational ;relat,iori!ships. This factor is especially important in South A~rica where organisational rela·tionships are often mistrust * There has ,.;~~~(ill~;lelirtytle empirical rese\t~=Chcord'ired ~~ this topic. /[lhe literature reviewed p1\\pposed'!th) flt the '0 'v. ? ~\\ managerial benaviours .and a;ttitudes that. b~.ild subdic~tinate II. ,!': \ __ _ _,', _\'" _ _ __ -. ·'~\.F ,.',.: t,rus.t are those that relate 't\') the. managers.' ownleyt~l"of •.•. I' ~\ integri ty. 'l'he~e was almost no l~t~~rature ~railable '\hat }\ • . l' Ii,. ~ examinedthe .behaviours and attitu:~e, tihat; destroy trl.l~~. .. II·· 1 Ii -. The aim of the st.udy , t}'lerefore, ~~s to develop guidelines for managex:sby explo:ring the element of trust in the :-~\~" ma,nager-subordinate relationship •. It endeavoured to ident.ify Which managerial behaviours and att.itudes build \'.. t:, ,_~.) and which ones destroy subordinate trttst. It also distingu.ished differences in ,the perception and experience of subordinate 'trust between four identified jc;-h grade levels and three Sites. The ::esearch was conducted within three diverse manUfacturing sites of one company. The dana,was collected by means of the NominalGroupTechnique, which elicited a .. \~ broad set:. of v\?-e,'lS f~om employees within ~, disciplined '\1\ \J :'_;,\~ '. \'~ ;; , ~\" -, n \' /. ,_," . ,\ \i r: \i The" +e'search ~in~.fl!gs differed significantly from the \ Hte),,,ture reV:L!"i.\ The ll\anageria~ "peha,fiours th"t b~Ud \ sUbor<:\inate tru~t ",,",'those t)¥l.tJJempower the ,subordinate to ~.\ develop a.nCt grow. as ,~fell .,as reduce their dependency upon;;,\ _~" lj ')' ' \~" , ,,'\, (j t toanagers. i' WhereasI \'the :manage:es'·OlM lack of personal \ ,~il1tegl;'ity destroys sU~!.)ordinatet:rust.. Thus, managemenil •r\'1\tYle .. 'has .more. 0impa,c.~•o~~ destroying S.Ubordina~e trust than I\W. has on bUilcling',;it\:e,n WaS i~"ntU~ed that, tp,st ·1 \P~.ildin9 and :trust d~S.'·.tr~.;_ ..ng behaViou~sf. are not. rJ..arised. \ ~\\. .' '5; " t\ ',".... '\. .> \ \ " f! \ .' '\ ' \ ~.\ '\1 ',' . \\ . •r. ..~.I'. \, '\., • ' , ;i A\"raralJ_<\l'. be~we"n trus~\ buHd!.ng \~d';oUv~tion was ,'i id\~~tified., in th~t both ~f~)rOaCheSqsat\;Lsfy suborclinates t " \1 ne~p:s.. Tru7t IN'as\~iscovel1e~ ,to )lave a r~\c;:iprocq;.l i'lspe,ct t'b 1/1 :Lt.'\ ~rti's" cit" b~ bllilt \!\,:.~OU,g-che:rtao~n.'~t.ru~~ bU. il.d.tng 'I' \,." \\ !\ " \\ ~': ", " !. ,:\ '\ P'i] J.p .••e. h~~:iours.l ho'(Vevet;"the~e ~.;•lrlaviou:cs Wi~~ ,~o:wbJ: ef:Ee¢.clve \" \\ . \ \: II ...• i " III Mt"'!l" tru$t i~,,\ al'\7,:aclYp,;"'ie~t in the r!l>lationsl)j,'_', . " JI c IThe scope (If th~~stttdy t'las J~~ploratO:CYtand 'as such II ,// opened up many areas for fur:ther research. ili. 11i\ structure~ , \) nas o c o " ;_,)

Thesis (LLM (Labour law)) --University of Limpopo, 2013 / The study will analyse section 198 of the Labour Relations Act of 66 of 1995. The section is the founding provision of labour broking and also provides for joint and several liabilities between the client and the broker in instances of infringement of this section. The utilization of labour brokers in South Africa has sparked debates between various stake-holders, with the other side arguing that labour broking should be banned it diminishes the rights of employees. In order to resolve the challenge relating to labour broking the study will make comparative analysis with the Namibian jurisprudence. The study takes full cognize of legislative framework governing labour broking and determines whether the available legislation provide full protection of labour rights. Through case law the study will highlight the constitutional challenges o labour broking in South Africa and challenges faced by employees employees employed through labour broking. The study concludes tht the regulation of labour broking is appropriate as the industry creates employment nd thus alleviates poverty and that the total ban labour broking in South Africa would be detrimental to those who seek employment without the necessary skills and qualifications.

M. Tech.Labour Relations / The South African Police Service (SAPS) will not be able to function if Constables fail to perform their duties efficiently and effectively. Constables are the face and hands of the SAPS at societal level, but face severe challenges and obstacles in their jobs. It is therefore critically important that they are satisfied in their employment relationships with their immediate supervisors. The researcher believes that many forms of undesirable organisational behaviour among Constables in the SAPS could be related to low levels of satisfaction in their employment relationships with their immediate supervisors. The primary purpose of this study is to investigate the employment relationship satisfaction of a group of Constables in the SAPS: Tshwane region. The investigation will focus on levels of employment relationship satisfaction and the significance of differences in employment relationship satisfaction levels of constables with different biographical characteristics (e.g. race, age, gender, language, marital status, length of service, qualifications)

The Human Resources department, through the policies and practices that it develops, stands as a steering function for the rest of the organisation. Human Resource policies and practices, dealing with issues that most often directly affect every employee, set out the guidelines which govern the behaviour, thinking and action of all members of the organisation. The extensive influence of these policies, therefore, make it an interesting subject of research to explore the process that is conducted to develop these policies, the individuals involved and the personal impact of practitioners from the Human Resource department who are often the leaders of this policy development process. Through face to face interviews, coupled with short, factual questionnaires, subjects from information-rich organisations were questioned regarding the nature of their policy development process and the role that individual Human Resource practitioners play in this process. It has been determined through the results of the study that Human Resource practitioners primarily influence the development of policies, with some input from management and very little, if any, participation by employees. Essentially, these practitioners draw up the policies themselves and suggestions are then given and the policies ratified by top management before being implemented in the organisation. In most cases, no involvement of employees is permitted although in some instances, partial participation through representatives is allowed. The theoretical basis of the study rests primarily on systems theory which identifies how changes in one part of the organisation system, such as Human Resource policies and practices, has an effect on every other part of the system, in other words, every employee. This is important when considering that only a small group of individuals, and primarily one Human Resource practitioner, develop policies that affect an entire organisation. The competing values approach also impacts on the study here where it must be identified that the values of one, or a group, of individuals should not dominate an entire organisation where individuals are guided by different values and goals. The research addresses this issue by examining the impact that the personal values, beliefs and opinions of the Human Resource practitioner, who predominantly has the main influence on the process, has on the policies developed. The study reveals that when developing policies, practitioners are in fact guided by a balance between their personal values and the values and beliefs of the organisation. This means that they try to remain neutral in the process, not allowing either their personal values or those of the organisation to dominate the policies. This means that practitioners do not allow their own personal values and opinions to guide the way they influence the process and develop policies which affect the entire organisation. This study, therefore, is an exploration aimed at the discovery of the current practices that dominate South African organisations, with the focus on the Durban region, concerning Human Resource policy development. The study then extends beyond the South African borders to consider the first world situation in the United Kingdom, allowing a comparison between the first world and South African third world policy development process. This allows an opportunity to identify where the first world and third world differ regarding this process and whether there may be anything that can be learnt from the United Kingdom which could be adapted to the South African situation. The results of the study reveal, however, that although differences could be identified, these were neither suitable nor viable to be transferred to the South African situation. Therefore, through the use of current literature, past research and the exploratory interviews, this study has gathered a picture of how the process of Human Resource policy development functions in South African organisations today. Although the focus has been on the Durban region, the results can be generalised, both between industries and nationally. / Thesis (M.A.)-University of Natal, Durban, 2001.

No abstract available. / Thesis (Ph.D.)-University of Natal, Durban, 1991.

The Labour Relations Act 66 of 1995 (LRA) was formulated by consensus from Government, Labour and Business. The advent of the new democratic dispensation brought with it the need to bring reforms to the country’s repressive labour laws, which were the hallmarks of the former apartheid regime. The new democratic dispensation’s priority was to ensure that the laws governing the employment relationship were again in line, with the International Labour Organization’s requirements (ILO). The consolidation of the country’s labour laws became critical for the new democratic dispensation because it became imperative that labour laws, once and for all became inclusive of all South Africa’s working force. During this post democratic period South Africa has been able to bring this consolidation to our regulatory framework through democratizing labour relations. This has meant that all organized workers for the first time after 1995, could have access to collective bargaining. South Africa has also enjoyed a period of relative labour stability during this period but only until recently, has the institution of collective bargaining been under the severest attack. This contestation in this labour regime is about the constitutional right to engage in collective bargaining. It has become of paramount importance to understand the meaning of this right to engage in collective bargaining, how far does this right extend to organized employees and most importantly what are now the impediments to the realization of this right? This is a broad and a very important topic in our labour law jurisprudence. The rationale for this treatise is to articulate the right to engage in collective bargaining, amid recent developments. At the same time to probe whether or not a justiciable duty to bargain in good faith (legally enforceable duty), should be reintroduced in our collective bargaining framework. This would be an option in reestablishing this institution in the face of insurmountable challenges, particularly as far as managing the conduct of bargaining parties during the collective bargaining process. The LRA does not envision such a legally enforceable duty to bargain in our labour relations framework, preferring rather apolicy based on voluntarism. The LRA has instead created a legally recognized framework were bargaining parties, determine their own collective process, without undue interference from the state and the courts. This has been the position since the inception of the new democratic order.Times have changed constitutional challenges have been mounting against provisions of the LRA, which have been deemed by some as unconstitutional. This is reference to the inaccessibility of the collective bargaining process; relating directly to the right to engage in collective bargaining.The disjuncture between the Constitution and the enabling legislation the LRA will also be scrutinized, as the result has been confusion regarding the meaning and the application of this constitutional right to engage in collective bargaining.

M.Phil. (Labour Law and Employment Relations) / Please refer to full text to view abstract

M.Comm. / The facts are : There is very little (if any) guidance from even the most reliable sources in terms of how to deal with labour at the moment. Poor discipline, unreasonable demands/expectations, unprocedural (unreasonable) work stoppages, etc., etc., are "the order of the day" everywhere we look and, hence, the "spillover" onto the shop floor. There is no single identified management style that will succeed without some failure during these times. In addition to that there is one huge awakening awaiting most of our managers in the manner in which they approach, discipline and manage subordinates. The objectives of this project can be summarised as follows : To gain some input, share experience and thoughts from other companies that are experiencing similar challenges. To carefully and objectively evaluate and analyse the existing strengths and weaknesses, opportunities and threats at the Company. To establish a strategic Management Model that will assist this, and other companies, to manage and remain focused through these times and that will improve communication, trust and understanding between all the role players in this complex business environment of ours. To set structures for tracking meetings to evaluate progress, share problems and concerns and to enhance cohesion amongst the management team.

M.Phil. (Labour Law & Employment Relations) / The Department of Correctional Services (DCS) is a security-oriented institution and one of its constitutional mandates is to keep offenders in safe and humane conditions until they are lawfully released. Employment relations are fraught with inevitable conflict because where there is more than one human being it follows that it (conflict) will surface. Hence, conflict leads to grievances. This study was intended to achieve the following objectives: - to conduct a literature investigation on grievance handling procedures in the DCS -to conduct an empirical investigation into employees' perceptions of grievance handling procedures in the DCS -to formulate recommendations for guidelines for the use of management III improving grievance handling procedures in the DCS According to the DCS's annual report of 200412005, more than half of the grievances lodged (54.98%) during that time were not resolved. This should be cause for concern for any organisation, especially one like the DCS where each and every employee needs to be at his/her best in terms of commitment and the employer should in turn have the leverage of trusting them (employees) all. Through the research questionnaire, this study gave employees an opportunity to interact with the researcher with a view to providing some guidelines for improving grievance handling in the DCS. Similarly, the study provided the researcher with an opportunity to find out from the respondents what, in their view, needs to be done to improve grievance handling in the DCS…

Organised labour continues to play a prominent role in shaping employment relations in South Africa. The individual worker is powerless and in a weaker bargaining position against his employer. The advent of democracy was accompanied by numerous interventions to level the historically uneven bargaining field. The trade union movement has made and consolidated significant gains since the advent of democracy. It however faces a plethora of new challenges, such as the negative forces of globalisation, declining membership (often associated with high levels of unemployment and the changing nature of work from standard to atypical employment), the resurfacing of adversarialism in the bargaining process, and numerous shortcomings inherent in forums established to facilitate corporatism. Business is intensifying its calls for investor-friendly policies, which effectively mean a relaxation of labour policies. The trade union movement faces an enormous task of rebuilding confidence and credibility among its members and at the same time showing some commitment to other social actors, government and business, that it is committed to contribute to economic growth and employment creation. The central focus of this thesis will be to highlight the gains made by the trade union movement, the numerous challenges threatening their existence, and how they have attempted to redefine their role in the face of these challenges. It will attempt to offer advice on how trade unions can continue to play a prominent role in shaping relations of work in South Africa. The study begins with a historical overview of trade unionism in South Africa. It then attempts to establish how trade unions have made use of the institution of collective bargaining, the importance of organisational rights to the trade union movement, the effectiveness of industrial action, and the emerging challenges threatening the vibrancy of trade unions. The overall aim is to assess whether the trade union movement is still a force to be reckoned with and its future role in influencing employment relations in South Africa.