M.Bibl. (Information Studies) / Traditionally it is part of the library or information service to provide clients with access to current and relevant information through current awareness services. It is part of the information professional's task to apply new technology and necessary services to the advantage of the clients. The purpose of this study was to establish, by means of empirical research, the effectiveness of CoMIC - an abstracting journal service currently provided to the mining industry. Other institutions providing a similar abstracting journal service should be able to use this methodology as a basis when evaluating their own service. Both a literature survey (to gain basic information about current awareness services in general and more specifically abstracting journals) and a postal questionnaire (to establish clients' opinions about the CoMIC service) were used during the study. From the literature survey it was established that the use of an effective current awareness service holds a variety of advantages. There are however also a few problems associated with the provision of current awareness services. These problems are surpassable providing the necessary precautions are taken in time. The criteria to which abstracting journals are to adhere were established. The purpose of the questionnaire was to give clients the oportunity to express their personal views with regard to the CoMIC service. The most important information extrapolated from the questionnaire was that respondents were satisfied with most aspects of the service. Recommendations with regard to alleviating a few minor problems were provided. After an analysis of the research results, it was concluded that CoMIC should be classified as an effective abstracting journal service.

Thesis (MPhil (Information Science))--University of Stellenbosch, 2009. / This thesis explores the notion of communities of practice, and in particular how they make sense of their environment in order to create knowledge and enable learning. Traditionally communities of practice are viewed as stewards of expert knowledge, but this thesis argues that they are better understood as sensemaking phenomena. Chapter one introduces the theory of sensemaking as developed by Karl Weick. This chapter introduces the seven properties of sensemaking. It also explores organisational sensemaking by taking the intersubjective and generic subjective levels of sensemaking into account. Chapter two focuses on the literature on communities of practice as self-organising knowledge structures. Three structural aspects of communities of this kind are introduced, namely domain, community and practice. Following Etienne Wenger two additional aspects of communities of practice—namely meaning and identity—are analyzed as these provide the basis for a link to sensemaking theory. In the final part of this chapter the downside of communities of practice is reviewed as they do not only present opportunities but also unique challenges for organisations. Chapter three combines the conclusions from the previous two chapters by interpreting communities of practice from a sensemaking perspective. The seven properties of sensemaking are applied to communities of practice and the role of meaning in communities of practice is viewed through the lens of sensemaking. Furthermore the role communities of practice might play in enhancing the phases of organisational sensemaking is indicated. Chapter four concludes that communities of practice indeed function as sensemaking phenomena in their environments. It is argued that nurturing communities of practice as centres of sensemaking could be advantageous to organisations and recommendations are made on how to best achieve this.