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A study of the effect of quality and productivity improvement practices on company performance in selected China industries.January 1998 (has links)
Chang Yir Lirng. / Thesis (M.Phil.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves 97-102). / Abstract also in Chinese. / ABSTRACT --- p.ii / ACKNOWLEDGEMENT --- p.iv / TABLE OF CONTENTS --- p.v / LIST OF TABLES --- p.ix / LIST OF FIGURES --- p.xi / CHAPTER / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- LITERATURE REVIEW --- p.6 / Chapter II. 1 --- Definition of Terms --- p.6 / Chapter II. 1.1 --- Definition of Quality --- p.6 / Chapter II. 1.2 --- Definition of Total Quality Management --- p.8 / Chapter II.2 --- Long-term Quality Strategic Planning --- p.8 / Chapter II.3 --- Quality Management in China --- p.9 / Chapter II.4 --- Quality and Financial Performance --- p.11 / Chapter II.5 --- "Comparison of Quality Management Approaches of Deming, Juran, and Crosby" --- p.13 / Chapter II.5.1 --- Edward Deming's Approach --- p.13 / Chapter II.5.2 --- Joseph Juran's Approach --- p.14 / Chapter II.5.3 --- Philip Crosby's Approach --- p.15 / Chapter II.5.4 --- Comparison of Quality Management Approaches --- p.16 / Chapter II.6 --- Evaluation of Quality Management Frameworks --- p.18 / Chapter II.6.1 --- International Quality Standards --- p.18 / Chapter II.6.2 --- The Malcolm Baldrige National Quality Award --- p.20 / Chapter III. --- "RESEARCH QUESTION, CONCEPTUAL CONSTRUCT AND RESEARCH HYPOTHESIS" / Chapter III. 1 --- Research Question --- p.21 / Chapter III.2 --- Research Hypothesis --- p.22 / Chapter IV. --- RESEARCH METHODOLOGY / Chapter IV.1 --- Research Design --- p.25 / Chapter IV.2 --- Conceptual Constructs --- p.26 / Chapter VI.3 --- Questionnaire Design --- p.28 / Chapter IV.3.1 --- Identification and Selection of Measurement Items in the Questionnaire --- p.28 / Chapter IV.3.2 --- Independent Variables --- p.28 / Chapter IV.3.3 --- Dependent Variables --- p.30 / Chapter IV.3.4 --- Measurement Method --- p.31 / Chapter VI.3.4 --- Translation --- p.32 / Chapter VI.4 --- Construction of measurement items for constructs of Quality Management --- p.33 / Chapter VI.5 --- Data Collection --- p.39 / Chapter V. --- HIGHLIGHT OF FINDINGS / Chapter V.1 --- Respondent Characteristics --- p.41 / Chapter V.2 --- Company Demographics --- p.44 / Chapter V.2.1 --- Company Size --- p.44 / Chapter V.2.2 --- Employees Turnover Rate --- p.45 / Chapter V.2.3 --- Company Sales Last Year --- p.45 / Chapter V.2.4 --- Number of Years Established --- p.46 / Chapter V.2.5 --- Employees Involved in Quality Improvement Activities --- p.46 / Chapter V.2.6 --- Other Company Information --- p.46 / Chapter V.2.7 --- Customer Perception of Company Performance --- p.49 / Chapter V.3 --- Quality Performance --- p.51 / Chapter V.3.1 --- Percent of Items Defective --- p.52 / Chapter V.3.2 --- Internal Waste and Scrap(%) --- p.52 / Chapter V.3.3 --- Returns and warranty --- p.52 / Chapter V.3.4 --- Rework costs --- p.53 / Chapter V.3.5 --- Training and development expenditures --- p.53 / Chapter V.4 --- Financial Performance --- p.54 / Chapter V.4.1 --- Last year's net profit --- p.54 / Chapter V.4.2 --- Last year's return on assets(ROA) --- p.55 / Chapter V.4.3 --- Past three years' return on assets(ROA) --- p.55 / Chapter V.4.4 --- Past three years' sales growth/decline --- p.55 / Chapter V.5 --- Quality Improvement Techniques --- p.56 / Chapter V.5.1 --- Formal Approach to Quality Improvement --- p.56 / Chapter V.5.2 --- Separate Quality Department --- p.58 / Chapter V.5.3 --- ISO 9000 Certification --- p.58 / Chapter V.5.4 --- Application of Quality Improvement Techniques --- p.60 / Chapter V.5.5 --- Quality Improvement - Understand and Specify Customer Requirements --- p.64 / Chapter V.6 --- Productivity Improvement Techniques --- p.66 / Application Of Productivity Improvement Techniques --- p.71 / Chapter VI. --- STATISTICAL ANALYSIS AND DISCUSSION / Chapter VI.1 --- Analysis of Construct Reliability --- p.73 / Chapter VI.2 --- Analysis of Validity --- p.73 / Chapter VI.2.1 --- Content Validity --- p.73 / Chapter VI.2.2 --- Construct Validity --- p.74 / Chapter VI.3 --- The Regression Model --- p.75 / Chapter VI.4 --- Quality Performance --- p.76 / Chapter VI.4.1 --- Items defective --- p.79 / Chapter VI.4.2 --- Waste and damage as % of sales --- p.80 / Chapter VI.4.3 --- Returns and warranty --- p.80 / Chapter VI.4.4 --- Inspection cost --- p.81 / Chapter VI.4.5 --- Rework --- p.82 / Chapter VI.5 --- Operating Performance --- p.83 / Net profit as % of sales --- p.83 / Chapter VI.6 --- Financial Performance --- p.87 / Chapter VI.6.1 --- Last year's net profit as % of asset --- p.90 / Chapter VI.6.2 --- Sales growth in last year --- p.91 / Chapter VI.6.3 --- Sales growth in past three years --- p.91 / Chapter VII. --- CONCLUSION --- p.93 / Chapter VII.l --- Conclusion --- p.96 / Chapter VII.2 --- Limitation --- p.96 / BIBLIOGRAPHY --- p.97 / APPENDIX --- p.103
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從邊緣走向中心: 深圳文化產業發展研究. / Moving from the fringes to the mainstream: study on the development of cultural industries in Shenzhen / 深圳文化產業發展研究 / Study on the development of cultural industries in Shenzhen / CUHK electronic theses & dissertations collection / ProQuest dissertations and theses / Cong bian yuan zou xiang zhong xin: Shenzhen wen hua chan ye fa zhan yan jiu. / Shenzhen wen hua chan ye fa zhan yan jiuJanuary 2006 (has links)
With entertainment as its principle part, the cultural market began to develop in the early 1980s and became to be the first sign of cultural industries in Shenzhen. Some cultural enterprises developed in the background of the "Spiritual Civilization Construction" from the late 1980s to the early 1990s and printing, videos, cultural tourism, animation and cartoon started to grow up in Shenzhen. The government began to pay some attentions to cultural industries in the early 1990s and the scale of cultural industries in Shenzhen had grown up with the development of some important sectors. In the context of "Famous Modern Cultural City Construction" in the late 1990s, Shenzhen developed cultural industries further, cultural industries had produced economic benefits properly, the industrial structure had became pluralistic and the cultural industries developed intensively on a large scale, but faced many problems. Cultural industries in Shenzhen has met a new epoch since 2000 because of the implementation of the strategy of "Found the City on a Cultural Basis" and the orientation of cultural industries as the fourth economic support industry, not only both of its competitiveness and general strength and its economic contribution rate has enhanced a lot, but also cultural industries in Shenzhen leads mainland relatively. Some distinguishing features have been taken shape in printing, media, entertainment, cultural tourism, animation and cartoon, advertising, art and crafts, design, even though there are many problems and challenges in these fields. The development of cultural industries in Shenzhen could not do without the Hong Kong factor. Although the ideas of the development of cultural industries are different in Shenzhen and Hong Kong, they could cooperate closely. The "shop in the front and factory at the back" operation model had been and will still be the most practical cooperative model for two sides and printing, design, digital entertainment and cultural entertainment may be the most potential cooperative fields. In Conclusion, cultural industries in Shenzhen is moving from the fringes to the mainstream; cultural industries in Shenzhen had developed in a unique way; the general developmental level of cultural industries in Shenzhen still lags other industries; the development of cultural industries in Shenzhen has not been supported strongly by the whole society; the fundamental contradiction of cultural industries in Shenzhen is between cultural industries' economic attribution and ideological attribution and will continue to be the context of the development of cultural industries in Shenzhen; the government has controlled the upstream of the cultural industries chain, so the development of cultural industries in Shenzhen must take full advantage of the government resources; cultural industries in Shenzhen should focus on "industries" now; cultural industries in Shenzhen should take the Hong Kong factor seriously and make full use of it. / 王為理. / 呈交日期: 2005年8月. / 論文(哲學博士)--香港中文大學, 2006. / 參考文獻(p. 244-268). / Cheng jiao ri qi: 2005 nian 8 yue. / Adviser: Kwok Siu-tong. / Source: Dissertation Abstracts International, Volume: 67-07, Section: A, page: 2711. / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. [Ann Arbor, MI] : ProQuest Information and Learning, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. Ann Arbor, MI : ProQuest dissertations and theses, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstracts also in English. / School code: 1307. / Lun wen (Zhe xue bo shi)--Xianggang Zhong wen da xue, 2006. / Can kao wen xian (p. 244-268). / Wang Weili.
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The moderating roles of demands and resources in work engagement and job performance in Chinese service occupations.January 2009 (has links)
Li, Tsz Wai Gloria. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2009. / Includes bibliographical references (leaves 34-40). / Abstracts in English and Chinese; appendix in Chinese. / Abstract --- p.i / 摘要 --- p.iii / Table of Content --- p.V / Lists of figures --- p.vii / Lists of tables --- p.viii / Chapter CHAPTER 1. --- INTRODUCTION --- p.1 / Background of Work Engagement --- p.2 / Work Engagement and JD-R Model --- p.2 / Personal Resources and JD-R Model --- p.4 / Buffering Effects of Job and Personal Resources --- p.6 / Work Engagement and Employee Performance --- p.7 / Chapter CHAPTER 2. --- METHOD --- p.10 / Sample and Procedure --- p.10 / Instruments --- p.11 / Analysis Strategies --- p.13 / Chapter CHAPTER 3. --- RESULTS --- p.15 / Descriptive Analyses --- p.15 / Confirmatory Factor Analyses --- p.17 / Hypotheses Testing --- p.17 / Chapter CHAPTER 4. --- DISCUSSION --- p.23 / Main Effects of Job Demands and Job Resources --- p.23 / Job Demands as Eustress --- p.24 / Resources as Enhancers --- p.26 / Linking Antecedents to Job Performance: The Role of Work Engagement --- p.27 / Chapter CHAPTER 5. --- PRACTICAL IMPLICATIONS --- p.30 / Chapter CHAPTER 6. --- LIMITATIONS AND FUTURE RESEARCH --- p.32 / References --- p.34 / Appendix --- p.41
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Politics in command: the origin of late reform in northeast China. / 指令政治: 改革時代中國東北地區落後原因的探尋 / Zhi ling zheng zhi: Gai ge shi dai Zhongguo dong bei di qu luo hou yuan yin de tan xunJanuary 2009 (has links)
Wei, Yifan. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2009. / Includes bibliographical references (leaves 165-172). / Abstract also in Chinese. / Abstract (English) --- p.2 / Abstract (Chinese) --- p.3 / Acknowledgement --- p.4 / Chapter Chapter 1 --- Introduction --- p.7 / Research Question / Research Objective / Methodology / Chapter Chapter 2 --- Literature Review --- p.18 / The State and Economy / Debate on China´ةs Reform / Underdevelopment and Northeast China / Chapter Chapter 3 --- Military --- p.50 / Geo-political Importance / Defense Conversion / New Reform / Conclusion / Chapter Chapter 4 --- Agriculture --- p.75 / Background of Agricultural Production / Strategic Position in Food Security / The State and Agricultural Predicament / Conclusion / Chapter Chapter 5 --- Secondary Industry --- p.107 / The State's Industrial Investment / Fiscal and Material Contribution / State-owned Enterprises / Struggling in the Market / Conclusion / Chapter Chapter 6 --- Conclusion --- p.150 / Research Findings / Implications on China´ةs Reform / Appendix --- p.162 / Bibliography --- p.163
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China's energy economy : reforms, market development, factor substitution and the determinnts of energy intensity : a thesis submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy at the University of Canterbury New Zealand /Ma, Hengyun. January 2009 (has links)
Thesis (Ph.D.)--University of Canterbury, 2009. / Typescript (photocopy). "March 2009." "Supervisors: Professor Les Oxley and Professor John Gibson." Includes bibliographical references (p. 325-359). Also available via the World Wide Web.
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Urban governance and "creative industry clusters" in Shanghai's urban developmentZheng, Jie, Jane, 鄭潔 January 2009 (has links)
published_or_final_version / Architecture / Doctoral / Doctor of Philosophy
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Understanding China's ICT industry: state-firm strategic coordination and the geography of technologicalinnovationWang, Chen, 王琛 January 2010 (has links)
published_or_final_version / Geography / Doctoral / Doctor of Philosophy
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From production landscape to consumption landscape: a study of factory 798 and the Jiuchang arts district inBeijingLi, Shaojun, 黎少君 January 2010 (has links)
Urban landscape offers an effective means to improve local capability for regional and global competitions. Along with the growing power of cultural economy, urban landscape with unique identity is increasingly repackaged as venue for cultural, particularly visual, consumption. At the same time, globally oriented cities compete with one another by promoting arts districts. In this context, arts districts have become a global urban phenomenon, contributing significantly to agglomerate cultural consumption activities.
For the past two decades, arts districts in Beijing have gained rapid increase in terms of locations and spatial patterns. However ,they were called ‘artist villages’ which represent their undergrounded statues in the early 1990s.It was not until 2000s that some of them were soon commercialized with international galleries, trendy restaurants, caf?s and night clubs appearing on the scene. These underground settlements were eventually recognized as “creative clusters” by the government. Speculative developers have seized the opportunity to investigate arts districts along with the growing importance of cultural economy.
Compared with western cases, Beijing’s arts districts merely took less than 20 years to shift from its isolated state to a tremendously popular one among local citizens and foreign visitors. Under this specific circumstance, the mechanism that contributes to such transformation has yet to be explored. Knowledge in this field in China is still on the stage of adopting the western model with a strong passion for explaining their economic capability. Whereas, in order to explore the relation between production landscape and consumption landscape, there is need to conduct a critical investigation for arts districts as a cultural spatial product in a social process.
In light of the scenario given above, the study aims to examine the role of place identity in producing Beijing’s arts districts with special focus placed on their branding strategy. The first step of the study is to review the overall development process of Beijing’s arts districts to identify specific background conditions and analyze their development characteristics. In the given urban context, two case studies of Factory 798 and Jiuchang are carried out, which are designed to achieve the research objectives. The two cases display different patterns of development mode. However, according to the study findings, similarities between them can be explored. Based on the distinctive image that the cases create, the study arrives at a conclusion that the role of place identity is evident in forming the characteristic of the consumption pattern. The significance of place identity is recognized for lending its value to Beijing’s arts districts. Further, from production landscape to consumption landscape, the commodification process of arts districts is ineffective without the interplay of social actors. / published_or_final_version / Architecture / Master / Master of Philosophy
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The people's way of conservation: the study of Tianzi Fang, Shanghai on its bottom-up revitalizationSun, Wanyao., 孙莞瑶. January 2010 (has links)
Images of Shikumen Housing have been regularly present as Shanghai’s “collective memory”, serving as testimony to the city’s rapid growth from a backward colonial enter pot into a booming metropolis in the past decades. After 100 years of usage, it is now threatened by modern lifestyle, both functionally and materially. Revitalization is needed to extend the lifespan of the houses within.
With a burgeoning enthusiasm towards urban revitalization, various approaches of revitalization have been tried, among which Tianzi Fang(田子坊), located in Taikang Road, Luwan District, is unique for its coexistence of original residents and creative industry practitioners.
Results from the case study suggest that Tianzi Fang approach is more welcomed by direct stakeholders as well as visiting tourists. It challenges the conventional mode of urban revitalization by a community-initial approach.
This dissertation investigates the case of Tianzi Fang. First hand survey on the spot together with secondary information collected and analyzed to have a comprehensive understanding of the characteristic and process of the revitalization for sustainable development. A literature review commented that the efficiency of public participation was appreciated which contributes a lot to Tianzi Fang’s success.
A management proposal is raised at the end of the dissertation as a conclusion of the study and a reference for further research. / published_or_final_version / Conservation / Master / Master of Science in Conservation
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Study of "creative ecology" and cultural policy for sustainable urban development in local district of Hong KongChan, Yat-man., 陳逸敏. January 2012 (has links)
Urban planning is not only about planning the city for people today but also planning decades of year ahead for next generations. Growing complexity and dynamics of the urban system make planning, decision-making and problem-solving to be more challenging. In order to achieve sustainable development, the notion of creative city is aroused in academic field and also advocated by many policymakers recently. Creative city notion suddenly becomes the panacea for many urban problems such as revitalizing dilapidated old urban area, enhancing the competitiveness of the city in the global economy, and boosting local employment rate, etc. However, among the polemical meditations on the creative cities notion, there is insufficient study on what vital preconditions are for creativity to be emerged in the metropolis, what creative activities are generated and how actors are interrelated with each other and with the environment regarding social, economic and physical dimensions.
This dissertation proposes the “creative ecology” framework for analyzing and contextualizing the interrelationship and dynamics of stakeholders in the “creative ecology” and with the surrounding environments. An empirical study which applies the framework to a local district of Hong Kong, Yau Ma Tei, is conducted. The study tries to trace out the interrelationships of local creativity scene to the environments, and the dynamics within the ecology supported by the comprehensive study on the empirical setting from the perspective of Hong Kong to local district like Yau Ma Tei, and in-depth face-to-face interviews with key stakeholders. The analysis shows, in particular, how the “creative ecology” rooted in a local district operates and how a balanced “creative ecology” can be achieved in relation to the sustainable urban development. The recommendation is concerned passim with cultural policy and urban planning issues. The dissertation is concluded by summarizing the concept of “creative ecology” and highlighting its nature of continuous evolution, as well as addressing the main contemporary challenges while Hong Kong is in the transition process to be a more creative place. / published_or_final_version / Urban Planning and Design / Master / Master of Science in Urban Planning
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