This study observed the interaction between historically disadvantaged undergraduate students and on-line information retrieval systems at the University of the Western Cape and the Cape Peninsula University of Technology.

Thesis (M.S.)--State University of New York at Binghamton, Department of Computer Science, Thomas J. Watson School of Engineering and Applied Science, 2006. / Includes bibliographical references.

Philosophiae Doctor - PhD / Summary: Although South Africa has been a democracy since 1994, one of the key issues still facing the country is the development of skills in its people. There are still underlying problems that are quite prevalent in terms of the development of important skills, particularly information literacy skills of especially black South African students at tertiary institutions. It is not easy to understand the significance of information literacy if one does not take into account the student’s awareness level and his/her understanding of the concept of information. Unfortunately academics and librarians alike at times base many of their judgements on assumptions that need to be addressed. One of these assumptions is the computer literacy level of students, often viewed synonymously with information literacy. Although computer literacy is an important skill for searching electronic information sources, including online databases and the Internet, the researcher’s argument is that this is not enough to overcome conceptual and cognitive problems relating to information – seeking. Computer literacy is a component of information literacy. Students need to know when information is needed; identify the information needed to address a problem; evaluate the needed information; organize the information meaningfully and use the information to address the problem identified. Almost all of the students in this study encountered the library and computers for the first time when they came to the University of the Western Cape and the former Peninsula Technikon. Their search behaviour bears testimony to their lack of information searching skills. The study was conducted within the framework of Belkin’s anomalous state of knowledge (ASK) theory. Belkin’s premise is that searchers for information approach Information retrieval systems with some anomaly. According to Belkin this anomaly and user’s perception of the problem changes with each interaction between user and information retrieval mechanism. For this reason, he argues, information retrieval (IR) systems need to be designed to be iterative and interactive. The significance of this interaction is later identified as an integrated, dynamic whole aimed at retrieving information for helping the user manage a problem. It was found in this study that students experienced various states or manifested certain behavioural patterns. Searches were also found to be more cyclical than linear. So, although Belkin’s theory had some significance in this study, student search patterns were more complex. The researcher puts forward certain recommendations to address the problem. The end of apartheid brought about new challenges especially for institutions of higher learning. Both the University of the Western Cape (UWC) and former Peninsula Technikon (PENTECH) as institutions catering for especially the historically disadvantaged student need to adapt but at the same time maintain high standards in terms of student development. The merger between the former PENTECH and the Cape Technikon (CAPETECH) to form the Cape Peninsula University of Technology (CPUT) puts further challenges on the academics and librarians at CPUT. This also calls for a stronger sense of commitment from librarians, academics and information communication technology (ICT) specialists before appropriate information technology systems can be designed or subscribed to. / South Africa

Entertainics is a web-based software application used to gather information about DVD players from several web-sites on the internet. The purpose of this software is to help users search for DVD players in a faster and easier way, by avoiding the navigation on every web-site that contains this product.

The purpose of this project was to develop an E-government plan to achieve the Ministry of Interior of Thailand's objective to better serve its citizens in the next 5 years by utilizing and taking advantage of the use of information technology and communication networks.

There is a growing expectation that school librarians function within their job descriptions beyond the role of reading promoter and resource manager. With college and career readiness standards, technology use and digital learning standards and information literacy standards now in place for student learning expectations, it is vital that students have opportunities to acquire, develop and practice such skills for future success in the global market economy. For students to receive such opportunities, there should be designed instruction delivered to students that allows for them to learn and practice information gathering techniques to access, use and apply information effectively, efficiently and ethically while developing technology skills within context of their content learning and real-world connections authentically. This study examined how school librarians conveyed information gathering techniques to students through a qualitative, constant comparative approach. Five middle school librarians in an urban school district participated in an observation and interview. Findings suggest that school librarians do claim an instructional role regarding information gathering and technology usage, although it manifests in diverse ways. Implications for future studies and practice suggest that the position become more defined such that the expectation to function in these roles is widely accepted by all stakeholders, and for the effectiveness of the instruction on the development of these skills. As school librarians embrace and adopt new and emerging technologies within their instructional delivery, examining the effectiveness of that instruction would be of interest.

This study involved a qualitative investigation of consulting engineers' information needs and information-seeking behaviour within the context of their project-related work roles and tasks. The research design includes a study of various information behaviour models, a systematic review of the subject literature and the exploration of relevant qualitative research methods. Data was collected through time-line interviews. The findings show how consulting engineers' work roles and tasks determine their information needs during various engineering project stages. These factors also determine the use of various sources during information seeking. Consulting engineers use a variety of information sources but rely mainly on interpersonal communication to gather information. Digital cameras are used by consulting engineers to record progress in a project. They also use Internet technologies such as email and FTP sites to communicate project related information. Recommendations were put forward for the development of an Internet-based information service for consulting engineers. / Information science / M.Inf.

E-government is a means of improving provision of government information and services to citizens. The aim of this study was to investigate the current situation and factors influencing access of e-government information and e-government adoption in Tanzania. A triangulation approach for data gathering was adopted. Specifically, a semi-structured questionnaire was used to collect data from 448 respondents. In addition, interviews involving five policy makers were conducted to complement the questionnaire survey. Factor analyses were performed and multiple linear regression analyses were carried out to assess the relationships between variables. The findings revealed that, the current state of e-government in the selected districts of Tanzania is characterized by web presence stage. Various enhancing factors and challenges for e-government were noted in this study. The enhancing factors include necessary knowledge, necessary resources, awareness, confidence to use the website, availability and reliability of internet connections, positive incentives that have resulted from using the internet to search for government information, and getting information on demand. Other enhancing factors are guidance for internet use, possession of ICTs, availability of up-to-date information in the website, education, income and social influence. There are some e-government adoption barriers that include worrying about security and privacy of information, lack of support from the government, unreliable power supply, inaccessibility of internet services due to geographical locations, and people not getting as much information about the services as possible. Other barriers are system quality, cultural barriers, age, and information content produced in English, which is a language that the majority do not understand. The study has implications for policy makers and to e-government project teams. Policy makers should consider e-government adoption barriers in order to formulate policies of eliminating them. Likewise, e-government project teams should consider these barriers in order overcome them before the implementation of e-government systems. / Information Science / D. Litt et. Phil. (Information Science)

While there are powerful keyword search systems that index all kinds of resources including emails and web pages, people have trouble recalling semantic facts such as the name, location, edit dates and keywords that uniquely identifies resources in their personal repositories. Reusing information exasperates this problem. A rarely used approach is to leverage episodic memory of file provenance. Provenance is traditionally defined as "the history of ownership of a valued object". In terms of documents, we consider not only the ownership, but also the operations performed on the document, especially those that related it to other people, events, or resources. This thesis investigates the potential advantages of using provenance data in desktop search, and consists of two manuscripts. First, a numerical analysis using field data from a longitudinal study shows that provenance information can effectively be used to identify files and resources in realistic repositories. We introduce the Leyline, the first provenance-based search system that supports dynamic relations between files and resources such as copy/paste, save as, file rename. The Leyline allows users to search by drawing search queries as graphs in a sketchpad. The Leyline overlays provenance information that may help users identify targets or explore information flow. A limited controlled experiment showed that this approach is feasible in terms of time and effort. Second, we explore the design of the Leyline, compare it to previous provenance-based desktop search systems, including their underlying assumptions and focus, search coverage and flexibility, and features and limitations. / Graduation date: 2012

INTRODUCTION While the concept is widely defined and interpreted, all Web 2.0 tools have certain characteristics in common; they are collaborative in nature, interactive, and dynamic. The Science and Engineering librarians at the University of British Columbia are collaborating with their liaison departments to record science and engineering podcasts, host them and share them with a wider audience. OBJECTIVES In this session, we discuss the use of podcasting as an outreach tool that connects a large academic science and engineering library with its users and raises users’ awareness of additional library services. Functionality, usability and practical applications of podcasting tools are reviewed. OUTCOMES At the end of this session, we will have demonstrated: 1) Overall usability of podcasting academic science and engineering content; tips and tricks when creating and tailoring podcasts to your community needs; 2) Use of podcasting as an outreach and community engagement tool in academic libraries and as a supplement for the traditional academic information resources. DISCUSSION The strength of podcasting, to allow content to be created by the users for the users, makes it an appealing addition to the academic librarians’ toolbox. Podcasting is a service that many of our users might not expect from their library, which makes it a unique and attractive offering. It requires few resources, and the end result might exceed librarians’ expectations. We found podcasting to be a robust outreach tool and a service that raises the profile of the library and as such creates an opportunity for users to find additional library resources. Nevertheless, it is necessary for academic librarians to critically evaluate the continuous innovations of Web 2.0 technologies on an ongoing basis so that they are best prepared to put them into the appropriate context amongst other relevant and important information.