Magister Bibliothecologiae - MBibl / The purpose of this research is to investigate the effectiveness of an Information Literacy intervention administered to first year Faculty of Business students at Rosebank College Cape Town. The exponential nature of information has led to students having access to abundant information which often comes unfiltered. This requires them to be in possession of life long competencies to find and apply this information to solve problems. Recent shifts in pedagogy and curricula have also precipitated the importance of independent learners who are capable of constructing their own knowledge. Student centred methods of teaching employed in tertiary institutions such as, problem based learning, evidence based learning and inquiry learning have necessitated the importance of Information Literacy training towards the development of independent learners. The study assesses the baseline incoming skills of the Faculty of Business students. Two intervention workshops are conducted for the experimental cohort and a post-test is administered. After the post-test the results of the control and experimental group are compared. The study uses the Association of College and Research Libraries (ACRL) Information Literacy Standards for higher education as a theoretical foundation. The standards are applied as benchmarks when assessing the Information Literacy competencies. The study explores the following research questions • Are the Information Literacy interventions administered to the first year business faculty students effective and do they meet the proposed outcomes? • What are the existing Information Literacy competencies of the incoming students in the Faculty of Business? • How should Information Literacy programmes be delivered? • Are the ACRL standards a reliable tool to assess Information Literacy skills and the effectiveness of the interventions administered? The study found out that offering Information Literacy interventions would result in students accumulating these skills. This is supported by the difference in scores between the control group and the experimental cohort. However it must be noted that Information Literacy training is not an event but rather an on-going process.

<p>The project examines the information seeking behaviour of a small group of so-called Generation Y students at the Stellenbosch University as they undertake an academic&nbsp / assignment. There is consensus across the world that universities need to adapt to the needs of Generation Y students, brought up with high-level information technology, the internet and social networking. However, research shows that this does not mean that they are information literate. They have high-tech skills but often do not know how to analyse an information need or discriminate between information sources. Information scientist Carol Kuhlthau develop the ISP model upon which the study was based. Her model sees information seeking as a complex cognitive and affective process. Successful seekers have learned how to manage the process. University libraries need to adapt their information retrieval systems and services to meet the needs of their new kinds of students. The study, a small-scale intensive qualitative case study, hopes to provide insight into how they might do this. The researcher collected data while the participants were writing the assignment. Data gathering methods included interviews, journal writings and questionnaires.</p>

<p>The project examines the information seeking behaviour of a small group of so-called Generation Y students at the Stellenbosch University as they undertake an academic&nbsp / assignment. There is consensus across the world that universities need to adapt to the needs of Generation Y students, brought up with high-level information technology, the internet and social networking. However, research shows that this does not mean that they are information literate. They have high-tech skills but often do not know how to analyse an information need or discriminate between information sources. Information scientist Carol Kuhlthau develop the ISP model upon which the study was based. Her model sees information seeking as a complex cognitive and affective process. Successful seekers have learned how to manage the process. University libraries need to adapt their information retrieval systems and services to meet the needs of their new kinds of students. The study, a small-scale intensive qualitative case study, hopes to provide insight into how they might do this. The researcher collected data while the participants were writing the assignment. Data gathering methods included interviews, journal writings and questionnaires.</p>

Magister Bibliothecologiae - MBibl / The project examines the information seeking behaviour of a small group of so-called Generation Y students at the Stellenbosch University as they undertake an academic assignment. There is consensus across the world that universities need to adapt to the needs of Generation Y students, brought up with high-level information technology, the internet and social networking. However, research shows that this does not mean that they are information literate. They have high-tech skills but often do not know how to analyse an information need or discriminate between information sources. Information scientist Carol Kuhlthau develop the ISP model upon which the study was based. Her model sees information seeking as a complex cognitive and affective process. Successful seekers have learned how to manage the process. University libraries need to adapt their information retrieval systems and services to meet the needs of their new kinds of students. The study, a small-scale intensive qualitative case study, hopes to provide insight into how they might do this. The researcher collected data while the participants were writing the assignment. Data gathering methods included interviews, journal writings and questionnaires. / South Africa

At present the office real estate market in Sweden faces new challenges since the economic and real estate crisis of 2008-2010 years. Since the time of economic and real estate crisis of 2008-2010 years, the office real estate market has started to face new challenges. For example, office vacancy rates have increased significantly and challenges how to find the tenant for office premises became very actual. At the same time the demand for high quality office premises still exists on the market but with new requirements to the standards of the office working space. It is happening because the employees’ needs and requirements become more oriented to the comfort and safety of the working place. The employers try to keep and motivate employees by providing the most efficient and comfortable office space to work in and balance on cost-quality issues at the same time. In order to influence on demand from tenants’ and empower tenant search process the landlords have to use new, more competitive methods. The external design of the building and internal design of the office space in particular become more and more significant in leasing, sub-leasing and buying premises property purchase at the real estate office market. It is also useful and important because tenants can change the interior and design project upon their business needs and company’s strategies. The aim of this research paper is to set up the hypothesis that the office’s space design has a significant influence on tenant search process, plays the key role in so-called optimal office for tenant and tests above mentioned hypothesis by the empirical research study (method of questionnaire) among real “market players”-tenant representatives, consulting agencies and property owners. The location for the research and analysis activities is selected as Stockholm and Stockholm’s region, time frame is September - October 2010.

The children's taunt "Finders Keepers, Losers Weepers" gives new credence to the information search process at the elementary school level. Children keep what they find, claim it as their own, and accept information without discernment or critique. This study examines the effectiveness of teaching information literacy skills through three different approaches. The first curricular approach uses direct instruction to teach children how to do research using the Florida Research Process FINDS Model. The second approach pairs the FINDS Model with a unit of study that is related to classroom curriculum. The third approach examines the FINDS Model in conjunction with project learning, a constructivist model based on student interest. One hundred twenty- eight third grade students attending a public elementary school in Southwest Florida during the 2008-2009 school year participated in the study. A mixed-methods research approach was used to gather data. Quantitative data was collected with an information literacy pre and post test, and an anonymous media lessons" survey about student preferences. Qualitative data were gathered through a review of student work samples and student interviews. Statistically significant gains were found between the pre to post test scores for all three groups, however no statistically significant differences were found among groups. Although quantitative data did not reveal differences among the treatment groups, qualitative findings revealed that the group taught research skills through the connection to classroom curriculum approach performed better. Thus the findings of this study support existing research which proposes that the best practice for teaching research skills to young children is through a connection to classroom curriculum.

O ensino universitário tem buscado cada vez mais formar profissionais com espírito crítico e reflexivo, aproximando-os da realidade desde seu estágio como estudante. A biblioteca universitária tem sido vista freqüentemente como ambiente de apoio às atividades de ensino, pesquisa e extensão na academia. Entretanto, é também sua função, contribuir para a inserção do estudante no universo da pesquisa acadêmica, desenvolvendo atividades de mediação junto ao usuário nos processos de busca da informação para que ele tenha condições de transformá-la em conhecimento. Considera-se a importância da Biblioteconomia e da Ciência da Informação dialogarem com outras áreas do conhecimento tais como a Educação, a Metodologia Científica e a Psicologia. Abordam-se os conceitos de informação e conhecimento, biblioteca universitária, estudos e educação de usuários. Objetiva-se discutir o papel do bibliotecário na educação de usuários, entendendo a biblioteca como espaço de aquisição do conhecimento. O estudo é baseado no processo construtivista de busca de informação (ISP) de Carol Kuhlthau. A pesquisa é de caráter exploratório com abordagem qualitativa através de entrevistas com alunos de graduação e pós-graduação de faculdades das três áreas do conhecimento, Humanas, Biológicas e Exatas da Universidade de São Paulo. Ao final da análise conclui-se que há necessidade e espaço para que e a biblioteca universitária possa tornar-se ambiente propício a colaborar na aprendizagem do estudante universitário. / The learning process at the university has been increasingly trying to develop reflexive and critical professionals, offering them a close contact with the reality since their intern period as students. The academic library has been seen frequently as an environment to support learning, research and additional studies activities at the academia. Nevertheless, it also has the role to contribute to the student immersion on the academic research, developing activities as a medium for its users to search for information so that they could transform it in knowledge. It is taken into consideration the importance of Librarianship and Information Science to dialogue with other areas as Education, Scientific Methodology and Psychology. This paper deals with the concepts of information and knowledge, academic library, users studies and learning. Its goal is to discuss the role of the librarian in relation to its users education, understanding the library as a place to acquire knowledge. The study is based on the constructive Information Search Process (ISP) from Carol Kuhlthau. The research has an exploratory character with qualitative approach through interviews with students from graduation and post graduation from three fields: Humanities, Biological and Exact Sciences from Universidade de São Paulo (Sao Paulo University). By the end of the analysis, it is concluded that there is a need and space for the university library to become an environment proper to collaborate on the knowledge of the university student.

O ensino universitário tem buscado cada vez mais formar profissionais com espírito crítico e reflexivo, aproximando-os da realidade desde seu estágio como estudante. A biblioteca universitária tem sido vista freqüentemente como ambiente de apoio às atividades de ensino, pesquisa e extensão na academia. Entretanto, é também sua função, contribuir para a inserção do estudante no universo da pesquisa acadêmica, desenvolvendo atividades de mediação junto ao usuário nos processos de busca da informação para que ele tenha condições de transformá-la em conhecimento. Considera-se a importância da Biblioteconomia e da Ciência da Informação dialogarem com outras áreas do conhecimento tais como a Educação, a Metodologia Científica e a Psicologia. Abordam-se os conceitos de informação e conhecimento, biblioteca universitária, estudos e educação de usuários. Objetiva-se discutir o papel do bibliotecário na educação de usuários, entendendo a biblioteca como espaço de aquisição do conhecimento. O estudo é baseado no processo construtivista de busca de informação (ISP) de Carol Kuhlthau. A pesquisa é de caráter exploratório com abordagem qualitativa através de entrevistas com alunos de graduação e pós-graduação de faculdades das três áreas do conhecimento, Humanas, Biológicas e Exatas da Universidade de São Paulo. Ao final da análise conclui-se que há necessidade e espaço para que e a biblioteca universitária possa tornar-se ambiente propício a colaborar na aprendizagem do estudante universitário. / The learning process at the university has been increasingly trying to develop reflexive and critical professionals, offering them a close contact with the reality since their intern period as students. The academic library has been seen frequently as an environment to support learning, research and additional studies activities at the academia. Nevertheless, it also has the role to contribute to the student immersion on the academic research, developing activities as a medium for its users to search for information so that they could transform it in knowledge. It is taken into consideration the importance of Librarianship and Information Science to dialogue with other areas as Education, Scientific Methodology and Psychology. This paper deals with the concepts of information and knowledge, academic library, users studies and learning. Its goal is to discuss the role of the librarian in relation to its users education, understanding the library as a place to acquire knowledge. The study is based on the constructive Information Search Process (ISP) from Carol Kuhlthau. The research has an exploratory character with qualitative approach through interviews with students from graduation and post graduation from three fields: Humanities, Biological and Exact Sciences from Universidade de São Paulo (Sao Paulo University). By the end of the analysis, it is concluded that there is a need and space for the university library to become an environment proper to collaborate on the knowledge of the university student.

The rise of sustainable food products in Germany highlights the desire of German consumers for food which was produced with respect to the three themes of sustainability, the environment, animal welfare and social aspects. Despite this development, previous research showed, that labels and claims used at the POS to promote sustainable food products, cause difficulties for consumers such as distrust or consumer confusion when searching and evaluating these products. The purpose of this thesis is to examine whether the German supermarket and discounter customers are able to understand sustainable information at the POS and consequently identify sustainable food products. In order to examine this, a qualitative approach was chosen where nine semi-structured interviews with German consumers were conducted. The interviews contained an experimental part, where the consumers’ search and evaluation processes were tested. The results of this thesis show that difficulties in identifying sustainable food products exist in terms of trustworthiness of the information provided on the products especially in case of brand names and unknown sustainability labels. Furthermore, spin-off effects between sustainable products and less sustainable, conventional products were observed, where a positive evaluation of a sustainable product, negatively affected the evaluation of another product. Next to these difficulties, motivational conflicts were found to be a major obstacle for consumers when evaluating sustainable products. These findings implicate that manufactures and retailers need to carefully choose which and how they present sustainable information at the POS, as this is decisive for the successful search and evaluation process of their customers.

Denna uppsats undersöker informationssökningsprocessen hos en grupp utvalda ungdomar på Örnsköldsviks stadsbibliotek. Syftet har varit att undersöka och förstå unga biblioteksbesökares information seeking behavior i ett annorlunda bokuppställningssystem. Örnsköldsviks stadsbibliotek valde, efter KB:s beslut om nedläggning av SAB 2008, ett relativt nytt sätt att placera och ställa upp sina böcker på. Det nya systemet kallas Rainbow och det guidar besökaren genom tydliga ämneskategorier, klartext och färger. Med Carol. C. Kuhlthaus ISP- modell i sex steg som stöd, vilken beskriver tankar, känslor och ageranden under en informationssökningsprocess, undersöks hur de unga besökarna tog sig an sin informationssökning på Örnsköldsviks bibliotek. Genom intervjuer och observationer av de unga biblioteksanvändarna, samt ytterligare intervjuer med bibliotekets bibliotekarier, har material och information insamlats och analyserats kring hur ungdomarnas informationssökningsprocesser gått till. Resultaten från undersökningen visade att de intentioner som informationssökaren initialt bär med sig i sökprocessen påverkar sökresultatet. Det visade sig också att känslor, tankar och ageranden, som respondenterna förväntades att uppleva, till viss del skilde sig från de upplevelser som Kuhlthaus respondenter beskrivit vid sina informationssökningar, och vilka har legat till grund för ISP- modellen. I och med att studien behandlar folkbibliotek och ungdomarnas fritid var respondenterna på Örnsköldsviks bibliotek inte heller lika medvetna, något som tycktes tydligt redan från start, om sin egen sökproces som Kuhlthaus respondenter varit. Men denna undersöknings respondenter uppgav dock att bokuppställningen i sig fungerade bra för dem att söka information i.