Im Design ist Empathie der Schlüssel zum Erfolg. Warum? Weil diese Denkweise sich als höchst effizient bei der Lösung von Problemen erwiesen hat. Empathie sorgt dafür, dass ein Produkt in erster Linie einen Wert für den Menschen hat. Nachhaltiger Wert für den Menschen ist der Garant für beständigen Erfolg. Innovative Unternehmen haben die Chance erkannt und haben ihre Entscheidungs- und Entwicklungsprozesse angepasst. Doch längst nicht alle Firmen haben diesen Wandel vollzogen oder können es tun. In unterschiedlichsten Branchen begleiten wir Unternehmen sowohl auf der Entscheiderebene als auch in den Entwicklungsabteilungen interdisziplinär. Dabei arbeiten wir mit unterschiedlichen Ansätzen und Prozessen, um Innovation möglich zu machen. In unserem Beitrag teilen wir unsere Erfahrungen zur gegenwärtigen Entwicklung in der Digitalisierung. Wir liefern wir spannende Insights zu Innovationen und zum Thema Nachhaltigkeit in mittelständigen Unternehmen bis zu den Global Playern

Project starts with the Swedish food to study the Swedish diet cultureand the traditional customs. Based on the theory of the sustainabledevelopment, the project makes a deep discussion about how tointroduce the Swedish culture to China, which aims to expand itsinfluence in China, improve the Swedish popularity in China andpromote the development of Swedish tourism.The project sets Embassy of Sweden in China as a project partnerand ultimately provides the product solutions which can improve theeconomic benefits for Swedish Embassy in China.Project aims to promote Swedish culture to Chinese people. Try topromote Swedish culture by products. As a related industry chain,which help and cooperation can be used in China and achieve thesustainable development of a product in a field.As a designer, when we improve the design, we should make multiangles analysis and assessment of the ecological, economic, culturaland social fields at the same time. Creative thinking can be used tosolve problem, to convey the theory of sustainable development.The design of sustainable development make the idea of sustainabledevelopment be emerged into the process of the product design,make ecological environment and economic development become acausal organic whole, which can make effective utilization of theresources and the energy to reduce the environmental pollution to aminimum.Product innovation design which is based on the product design toadapt to the current social trends is the innovative design field, whichis derived from the Theory Inventive Problem Solving, it is a part ofindustrial design.Define the nation branding, which refers to the overall image that acountry is in the minds of the citizens, it is the sum of the tangibleand intangible value that the people feel of a country.Nation branding is using a powerful, attractive and distinctive way toshow the image of the country. Therefore, in order to enhance thevalue of the nation branding, all countries attach great importance tothe construction of the nation branding.

This research is done by designing a set of sustainable tableware to give customers a sustainable dining experience and promote restaurant sustainable practice. Through the exploration of new materials, the result is an innovation of tableware, thus sustainable restaurants will have a completely sustainable dining environment. At the same time, when customers experience sustainable dining customers, they will be promoted by sustainability and behavior more sustainable. With increasing environmental degradation, the United Nations published the sustainability goals to reduce the damage of the environment and build sustainable awareness. The restaurant brings lots of environmental issues like food waste, energy waste, and air pollution. Until now, there is not an ideal solution for tableware. The ceramic and porcelain manufactory overexploitation of natural resources and release harmful gases. The design process is an attempt to use new and degradable materials to design sustainable tableware.

Small and medium-sized enterprises (SMEs) are the engine of economic growth and job creation. Governments have devoted considerable resources to increase their competitiveness in the market. Several design support programmes (DSPs) have emerged from this investment to promote design as a strategic resource for innovation and business growth. Although existing research indicates that an effective use of design can enhance the business performance, a lack of interest amongst SMEs to work with designers is cited in several studies. Despite the great amount of money, energy and time that has been spent on design support for SMEs, there is still a lack of knowledge about effective delivery and evaluation. This thesis focuses on the problem of finding better ways to assist SMEs with design for economic growth by evaluating the effectiveness of design support for SMEs. This research, therefore, has examined the activities of UK-based DSPs, investigated the expertise of design consultancies and inquired about the self-image of designers in order to expand the knowledge of design support for SMEs. The research applied an interpretive paradigm, where multiple realities are recognised as socially constructed. Data was gathered through interviews with individuals representing DSPs, SMEs, design consultancies and government support agencies assisting SMEs. Observation of business support events and publicly available documents were used as additional sources. A thematic analysis and a systematic metaphor analysis were employed to examine the resulting data. The research has highlighted a number of key issues that are pivotal to the success of design support for SMEs. This PhD research also proposes two explanatory frameworks to contribute to design theory and practice: a seven-step evaluation framework for planning and evaluating the outcomes of DSPs and a re-framing of the generalist-specialist dilemma that can inform the activities of design consultancies and DSPs and can guide designers to improve their expertise.

Millions of dollars are spent every year to plan and introduce educational innovation initiatives in the developing world with the hope of bringing about economic development, social progress, and educational reform (Kozma, 2008; Kombe, 2016). But the challenges with introducing and maintaining any educational innovation are multifold in developing countries, which are plagued by economic instability and a lack of resources. This situation worsens when the innovation involves any form of technology. The end result in most technology enhanced educational innovations (TEEIs) in such contexts is disillusionment -- either because expected outcomes have not been met or the positive impact is not sustainable. This disillusionment is usually caused by multiple gaps in the planning and implementation of the innovation or the unrealistic expectation that technology is the panacea of all ills. Studies on educational innovation endeavors (Vergara & Grazzi, 2008; Jhurree, 2005; Kozma & Vota, 2014) have identified a significant lack of research in developing countries. Building on these concerns, this dissertation is a qualitative introspective case study exploring different perspectives of the various change agents (Fullan, 2016; Rogers, 2003) involved in facilitating a TEEI project in Pakistan, namely Digital Hall Study (DiSH). Combining the experiences of these change agents, the study attempts to improve understanding of the factors that facilitate and/or hinder the process of designing, planning, implementing, adopting, and sustaining a TEEI project in the low resource educational settings of developing countries like Pakistan. Findings have shown four categories of factors that influence TEEI by offering support and posing challenges to the implementers and users: social context-based, institution-based, teacher-based, and innovation project-based factors. This study has also demonstrated that reevaluating the innovation process in TEEI projects is essential to ensure that needs analyses are conducted before those projects are designed.

This study is about the recruitment process. It started with a big picture of Work-life and narrowed down at the beginning of the career when candidates are applying for a job. There are different problems in the recruitment process. It is a stressful and uncertain experience for candidates. Also, the organizations will take damage by selecting an inadequate candidate. And, the recruiters have a hard time making a decent decision. This study investigates how to improve the experience of the stakeholders of candidates, organizations, and recruiters. The model of the design innovation process is the methodology of the project. The result is a candidate workshop framework that is a tool to get a deeper understanding of candidates. Designing a workshop can help to select an adequate person when there are the last few candidates. This workshop is complementary to a job interview, which can be before or after the job interview. It can be a physical or remote workshop. The workshop is about testing the abilities and soft skills that are not easy to measure by a traditional job interview. As a result, this solution can create an opportunity to gain better experience as teams and organizations meet people who are going to work with, and candidates get better feedback.

The open debate launched through the ‘Design Research Agenda for Sustainability’ within the paradigmatic ‘Changing the Change’ conference held in Turin in 2008, defined design for sustainability as “Everything design can do to facilitate the social learning process towards a sustainable society. That is, to sustain promising social and technological innovations and to re-orient existing drivers of change towards sustainability” (Cipolla & Peruccio, 2008: 42).

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Since the establishment of the first European fashion houses in the nineteenth century the male wardrobe has been continually appropriated by the fashion industry to the extent that every masculine garment has made its appearance in the female wardrobe. For the womenswear designer, menswear’s generic shapes are easily refitted and restyled to suit the prevailing fashionable silhouette. This, combined with a wealth of design detail and historical references, provides the cyclical female fashion system with an endless supply of “regular novelty” (Barthes, 2006, p.68). Yet, despite the wealth of inspiration and technique across both male and female clothing, the bias has largely been against menswear, with limited reciprocal benefit. Through an exploration of these concepts I propose to answer the question; how can I use womenswear patternmaking and construction technique to implement change in menswear design?

The theoretical part is devoted to an explanation of the issue. Specifics of services are outlined as well as trends that will shape future services. A service design is presented as a main topic. Its aim is to find all customer-service "touchpoints", to discover a customer's journey through the service and, on the basis of these inputs, to innovate the service for the highest customer satisfaction and efficiency for a provider on the other hand. There are also presented arguments for the service design as well as methods how services can be improved -- "customer journey map", "personas", own experience with the service, "ethnographic research" and "webdesign". These methods are also used in a practical part. The practical use of the service design is shown on a business "Glasses home". Its focus is a sale of glasses through an e-shop bryle-domu.cz as well as through a patented self-service optician "Optiscont". Using the previously introduced methods, a survey for "Glasses home" is realised. The survey have two phases. The first phase is devoted to the testing of a service prototype, the second phase is devoted to the complex assessment of the service that has been innovated based on the first phase. The final part is devoted to interpretation of results. Based on the practical part, a "customer journey map" is compiled, including "personas" -- archetypes of service customers. The "reservoir of good will" is used to present the strengths and weaknesses of the service. Finally, recommendations for innovations are formulated. The main message is to simplify the website, to explain the "Optiscont" concept to customers at the point of sale and to focus on interconnecting all touchpoints.