Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2017-04-24T13:12:15Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Andre_M_de_ Souza_MPA_CCSA_2016_DISSERTAÇÃO.pdf: 1370513 bytes, checksum: 7bb49fb148783f014d53dd8aae9f2087 (MD5) / Made available in DSpace on 2017-04-24T13:12:15Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Andre_M_de_ Souza_MPA_CCSA_2016_DISSERTAÇÃO.pdf: 1370513 bytes, checksum: 7bb49fb148783f014d53dd8aae9f2087 (MD5) Previous issue date: 2016-09-28 / O estudo teve por objetivo compreender, por meio das experiências dos coordenadores TAE´s da UFPE, como a gestão administrativa da UFPE pode ser considerada inovadora. Os objetivos específicos foram: verificar o grau de importância e o grau de utilização de práticas inovadoras de gestão na UFPE; identificar as principais práticas de gestão consideradas inovadoras e as respectivas barreiras à implementação destas na UFPE; e compreender o conceito de uma “gestão administrativa inovadora” implícito nas ideias, valores e crenças compartilhados pelos gestores. O referencial teórico fundamentou a compreensão da temática inovação em práticas de gestão (PAIVA; ROCHA-PINTO, 2015; BRANDÃO; BRUNOFARIA, 2013; COSTA et al, 2013); e da Teoria da cognição organizacional e o construto Teoria implícita (BASTOS, 2002; JANISSEK-DE-SOUZA, 2007). Trata-se de um estudo de caso, as técnicas de análise foram quantitativa e qualitativa, a amostra composta por 53 coordenadores e um questionário semi-aberto foi utilizado. Como resultados, a gestão administrativa da UFPE parece estar distante de um contexto considerado inovador; Por outro lado, o Plano de capacitação e qualificação dos servidores e a interiorização da UFPE foram as principais práticas de gestão consideradas inovadoras. As principais barreiras à implementação de práticas inovadoras foram: resistência às mudanças, recursos financeiros insuficientes e burocracia excessiva; o conceito de gestão administrativa inovadora da UFPE caracterizou-se pela existência de processos participativos, de incentivo à capacitação, de canais de comunicação eficazes e tecnologias integradas, de transparência pública. Para estudos futuros, sugere-se ampliar as observações com os demais servidores da UFPE, como também, o desenvolvimento de propostas de avaliação de desempenho no contexto das universidades federais. / The study aimed to understand, through the experiences of TAE's UFPE coordinators, as the administration of UFPE can be considered innovative. The specific objectives were to verify the degree of importance and the degree of use of innovative management practices at university; identify key management practices considered innovative and their barriers to implementing these at university; and understand the concept of an "innovative administrative management" implicit in the ideas, values and beliefs shared by managers. The theoretical reasons for the understanding of the subject innovation management practices (PAIVA; ROCK-PINTO, 2015; BRANDÃO; BRUNO-FARIA, 2013; Costa et al, 2013); and the theory of organizational cognition and construct Implicit theory (BASTOS, 2002; JANISSEK-DESOUZA, 2007). This is a case study, the analysis techniques were quantitatively and qualitatively, the sample of 53 engineers and a semi-open questionnaire was used. As a result, the administration of UFPE seems far be considered an innovative context; On the other hand, the training plan and training of servers and the internalization of UFPE were the main management practices considered innovative. The main barriers to the implementation of innovative practices were: resistance to change, insufficient financial resources and excessive bureaucracy; the concept of innovative administrative management of UFPE characterized by the existence of participatory processes, to encourage training, effective communication channels and integrated technologies, public transparency. For future studies, it is suggested to extend the observations to other UFPE servers, as well as the development of performance evaluation of proposals in the context of federal universities.

Public libraries are evolving from their traditional role as promoters of literacy to a new role as providers of community resources, including after-school activities for teenagers. A policy mandate for such activities appears to be lacking though, which might impact negatively their effectiveness. The purpose of this study was to get a better understanding of the existing policy and implementation mechanisms of after-school activities offered by the Atlanta Fulton Library System in Georgia to at-risk teenaged patrons. Moore's theory of innovation and public value provided the theoretical framework for the study. An embedded case study research design was used to explore the perceived role of the public library, guiding policy framework, and factors constraining the implementation of after-school activities in 3 of the system 20 branches serving at-risk youth; semi-structured interviews with 21 participants comprising teenagers engaged in after-school activities, parents, librarians, library managers, and members of the Friends of the library; observations of teenagers' behaviors in the library setting; and publicly available document on the subject. The data were inductively coded and then subjected to a content analytical procedure, which revealed 5 after-school themes: bridging a digital divide, teen and community needs, public policy, and public service. The key finding of this study indicates an absence of a system-wide formal policy in how after-school services are provided across library branches for at-risk teenagers. The study concludes with recommendations to reexamine the existing after-school programs in a way that better incorporates the unique needs of library patrons and to align policies with these needs in order to better serve at-risk youth within the context of their communities.