This research investigates how public service organisations (PSO’s) use public procurement, referred to as the acquisition of goods and services by PSOs, to analyse the processes through which a PSO acquires innovative goods and services in order to improve public services. Despite a number of success stories from the literature (Phillips et al, 2007; Uyarra, 2010; Yeow et al, 2011), PSOs struggle to procure and implement innovation (e.g. Uyarra et al, 2014a). One major reason for this lack of innovation procurement and adoption is the nature of governance of the procurement process in the public sector (Rolfstam, 2009).Drawing from the public sector and organisational governance literature, this research develops a conceptual framework to investigate how internal, managerial and external governance affects the willingness and ability of PSOs to procure innovative goods and services. External governance refers to overarching bodies of organisations and institutions situated outside the PSO which influences policy and organisational arrangements of PSOs. Managerial governance refers to organisational actors and other stakeholders brought together to form governing boards which directly control and support the PSO leader. Internal governance refers to the day-to-day operations and delivery of a public service. This research adopts a positivist approach with a deductive inquiry process. Using the English secondary education system as the PSO under investigation this research utilises a mixture of quantitative (survey to two types of secondary schools in England) and qualitative methods (four case studies). The findings of this research indicate that these three governance levels influence PSOs procuring innovation in a number of ways. External governance can determine the decision-making process and what can and cannot be procured to improve the service and how budgets are used for innovations. External governance can also act as a source of expertise and knowledge, create opportunities and incentivise PSOs by establishing conditions, mechanisms and access to large scale programmes and initiatives. Similarly, managerial governance entails actors to act as gatekeepers in the decision making process, assisting in procurements by leveraging expertise from other positions and improving the chances of procuring innovation through partnership arrangements with internal governance actors. At the internal governance level, procurement of innovation is greatly improved when ‘champions’ support innovative solutions and when staff responsible for the delivery of the service (i.e. teachers) specify requirements. This research makes three contributions. Firstly, it develops a conceptual framework for public procurement of innovation (PPI) with governance at the centre. Secondly, it adds to the growing body of literature of PPI practice and the barriers faced by PSOs. Finally, this research pays attention to education, a public service sector that has been overlooked by previous studies. Consequently, this research may help policy-makers and practitioners to better understand the governance of PPI.

Submitted by Cássia Santos (cassia.bcufg@gmail.com) on 2017-03-20T12:06:45Z No. of bitstreams: 2 Dissertação - Ellysson Fernandes Rosa - 2017.pdf: 1867728 bytes, checksum: e906915dc461d83d855dee2429197666 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Approved for entry into archive by Luciana Ferreira (lucgeral@gmail.com) on 2017-03-20T14:00:20Z (GMT) No. of bitstreams: 2 Dissertação - Ellysson Fernandes Rosa - 2017.pdf: 1867728 bytes, checksum: e906915dc461d83d855dee2429197666 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2017-03-20T14:00:20Z (GMT). No. of bitstreams: 2 Dissertação - Ellysson Fernandes Rosa - 2017.pdf: 1867728 bytes, checksum: e906915dc461d83d855dee2429197666 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2017-03-10 / This research intended to know the PSM profile of public servants who submitted their innovative projects in the 1st project contest for government managers of Goiás-Brazil in 2012. Considering the importance of motivation in the context of public administration, as well as the pressing need for innovation to respond to the social demands, this research was concerned to understand the relationship of PSM level with the profile of public servants of strategic level considered innovative. Using the t-test, multiple correspondence analysis (MCA) and hierarchical cluster analysis (HCA), it was concluded that the PSM level of innovative public servants is significantly higher than that of public servants in general, compared to a research that is a reference in the subject in Brazil. As for the public servers profile, it was found that most of the results achieved are in agreement with previous studies in the literature that investigated the profile of public servants with high levels of PSM, highlighting the Information Technology Managers to a greater extent. / Esta pesquisa pretendeu conhecer o perfil da motivação do serviço público (PSM) em gestores governamentais goianos que inscreveram seus projetos inovadores no 1º concurso de projetos dos Gestores Governamentais de Goiás em 2012, promovido pelo SINDGESTOR. Considerando a importância da motivação no contexto da administração pública, bem como, a necessidade premente por inovação para dar respostas às demandas sociais, esta pesquisa se ocupou em entender a relação do índice de PSM com o perfil de servidores públicos de nível estratégico considerados inovadores. Utilizando teste t, análise de correspondência múltipla (MCA) e a análise hierárquica de cluster (HCA) concluiu-se que o nível de PSM destes servidores públicos inovadores é significativamente maior do que os servidores públicos em geral em comparação à uma pesquisa que é referência no tema no Brasil. Quanto ao perfil dos servidores descobriu-se que a maior parte dos resultados alcançados está em consonância com estudos anteriores da literatura que pesquisaram sobre o perfil de servidores públicos com alto índice de PSM, destacando os gestores da tecnologia da informação em maior proporção.