This inductive study investigates interactions within groups of visitors during a science center visit. Using simplified interaction analysis of recorded videos; I explore the group dynamics in terms of what determines who takes the lead while multigenerational groups interact with different types of experiments. From the observations, I suggest that the age of different group members and specific design aspects of the experiments play the most important roles in the emergence of leadership. Teenagers in a group tend to take the leadership and dominate during a group interaction, while young children like to explore freely leading the group from one experiment to the next without focusing on finishing them properly. As for the design aspects, if an experiment requires cognitive skills then adults and teenagers take the lead but if an experiment requires physical skills and provides immediate feedback then young children take the lead. I also suggest, instead of guiding the young children in the group, adults tend to become observers during engagements. This study will be useful for researchers and interaction designers who are focusing their work on the behavior of multigenerational groups in science center or museum settings.

<p>This thesis is about collaborative activities in interactive spaces. These spaces are characterized by having shared, large displays in combination with private displays and software tools that facilitate a fluent sharing of information between people and their resources. The aim is to understand the collaborative activities in interactive spaces in terms of how team members are allowed to contribute to the overall work and what influence the physical qualities of space have on the collaboration. The research questions focus on the ways team members come to contribute to the work, how roles and functions are handled during collaboration, and how the physical qualities of the space influence the collaborative activities. To investigate these issues two empirical studies were conducted. The first study focused on two student teams that carried out conceptual design activities. The second study focused on geographically distributed meetings of an international research network. Data was mainly collected using video recordings, observations and questionnaires. The analyses are primarily based on detailed investigations of video recordings. The results showed in the first study that the large, touch-sensitive displays made it possible for the team members to interact and contribute to the work in several ways, which led to more equalized roles. In the second study the setting was more complex; the use of both video- and audio conferences made it difficult for the team members to overview the situation and to take part in the conversations, and their roles became more accentuated. It was further found that the physical- and the social space were intertwined: they appeared as spaces within spaces. The team members were also in a concrete sense constructing spaces within spaces: they created their own spaces in the common space and they often made transitions between shared and private, focal and peripheral work.</p>

This thesis is about collaborative activities in interactive spaces. These spaces are characterized by having shared, large displays in combination with private displays and software tools that facilitate a fluent sharing of information between people and their resources. The aim is to understand the collaborative activities in interactive spaces in terms of how team members are allowed to contribute to the overall work and what influence the physical qualities of space have on the collaboration. The research questions focus on the ways team members come to contribute to the work, how roles and functions are handled during collaboration, and how the physical qualities of the space influence the collaborative activities. To investigate these issues two empirical studies were conducted. The first study focused on two student teams that carried out conceptual design activities. The second study focused on geographically distributed meetings of an international research network. Data was mainly collected using video recordings, observations and questionnaires. The analyses are primarily based on detailed investigations of video recordings. The results showed in the first study that the large, touch-sensitive displays made it possible for the team members to interact and contribute to the work in several ways, which led to more equalized roles. In the second study the setting was more complex; the use of both video- and audio conferences made it difficult for the team members to overview the situation and to take part in the conversations, and their roles became more accentuated. It was further found that the physical- and the social space were intertwined: they appeared as spaces within spaces. The team members were also in a concrete sense constructing spaces within spaces: they created their own spaces in the common space and they often made transitions between shared and private, focal and peripheral work.

This study has been carried out from two points of view: how museums have changed to adapt to new technologies and the inclusion of people with different disabilities as a target group when developing a new product. This study is done through a series of qualitative interviews made to museum staff and personnel related to the target group, belonging to working directly any of the groups in which the disabilities are divided. Through the study and the application of their answers and contributions as well as the data collected in previous studies, the development of an interactive-multimedia Lab was accomplished, which is installed in the museum Kulturfabriken in Skövde. In order to execute a product development process properly, an adequate methodology was developed, which combines working methods, focused directly on the elaboration of the product from the most practical point of view and analysis methods, which helped analyze the process in an appropriate way through the different interviews and meetings held with the focus groups, to make a customized product with the needs of the museum, but also to combine the needs of the groups with disabilities and special features such as: surround sound system and immersive space, in order to create a suitable multimedia space.

This thesis presents an investigation into the potential of digitally enhanced exhibition spaces to foster the engagement of children within family groups with museum objects on display, i.e. where physical contact is prohibited. The main focus is on the influence of digital enhancement on visitors’ engagement with artefacts and not on the digital elements themselves. This study has taken the mixed methods approach. It combines ethnographicallyinformed field studies with a design intervention within an overarching methodology of action research. In the review of literature, research from multiple fields including museum studies, interaction design and play research was brought together and examined from the perspective of exhibition design. This led to the development of the Social Dream Spaces Model. This model, which describes how visitors engage with museum objects, was used as the basis for a design intervention aimed at enhancing children’s engagement with exhibited artefacts. In-gallery participant observations were carried out in Bantock House Museum, Wolverhampton. Insights, based on data analysed from the perspective of the Social Dream Spaces Model, were used to develop a prototype of a digitally enhanced space, which was implemented into the existing exhibition. Data gathered in observations before and after the design intervention were compared in order to determine any changes in visitors’ responses to the exhibition. This study demonstrates the benefit of using the Social Dream Spaces Model for designing digitally enhanced exhibition spaces that promote children’s engagement with artefacts and social contact around them. The findings also confirm that designing subtle and nonintrusive digital enhancement can facilitate intergenerational interaction in exhibition spaces.

The preliminary design phase occurs near the launch of an engineering project, normally after an initial requirements gathering phase. Through a series of meetingswhich gathers the key actors of a project, effective preliminary design involves discussion and decision-making punctuated by group creativity techniques. These activities are designed to explore the potential solutions of the problem, such asbrainstorming or causal analysis, or to address the project itself, such as collaborative project planning. Such activities are usually conducted in traditional meeting rooms with pen and paper media, which requires significant time and effort to prepare, perform, and later render into a digitally exploitable format. These processes have resisted previous attempts of computer-supported solutions, because any additional instruments risk obstructing the natural collaboration and workflow that make these activities so beneficial. Over the past decade, technologies such as interactive table tops, interactive wall displays, speech recognition software, 3D motion sensing cameras, and handheld tablets and smartphones have experienced significant advances in maturity. Theirform factors resemble the physical configuration of traditional pen-and-paper environments,while their "natural" input devices (based on multi-touch, gestures, voice, tangibles, etc.) allow them to leverage a user's pre-existing verbal, spatial,social, motor and cognitive skills. Researchers hypothesize that having these devices working in concert inside interactive spaces could augment collaboration forco-located (i.e. physically present) groups of users.There currently exist several interactive spaces in the literature, illustrating awide range of potential hardware configurations and interaction techniques. The goal of this thesis is first to explore what qualities these interactive spaces should exhibit in their interaction design, particularly with regard to preliminary designactivities, and second, to investigate how their heterogeneous and distributed computing devices can be unified into a flexible and extensible distributed computing architecture. The first main contribution of this thesis is an extensive presentation of an interactive space, which at its core uses a configuration not yet fully explored inprevious literature : a large multitouch table top and a large multitouch interactive Abstract board display. The design of this interactive space is driven by observations o fgroups engaged in preliminary design activities in traditional environments and a literature review aimed at extracting user-centered design guide lines. Special consideration is given to the user interface as it extends across multiple shared displays, and maintains a separation of concerns regarding personal and group work. Finally, evaluations using groups of five and six users show that using such an interactive space, coupled with our proposed multi-display interaction techniques, leads to a more effective construction of the digital artifacts used in preliminary design.The second main contribution of this thesis is a multi-agent infrastructure forthe distributed computing environment which effectively accommodates a widerange of platforms and devices in concerted interaction. By using agent-oriented programming and by establishing a common content language for messaging, the infrastructure is especially tolerant of network faults and suitable for rapid prototyping of heterogeneous devices in the interactive space.

La phase de conception préliminaire est déterminante lors de la réalisation d’un projet industriel. Elle exploite généralement des outils méthodologiques tels que le brainstorming, l’analyse causale et le chronogramme, qui permettent la collaboration entre des participants aux compétences et aux approches différentes. Ces activités se déroulent dans des salles de réunions traditionnelles, autour d'une table ou devant un tableau blanc, avec l’aide de nombreux papiers et Post-it, ce qui rend la préparation, l’exécution, et l’exploitation de ce processus particulièrement difficile. Jusqu’à présent, cette phase de conception préliminaire a résisté à la numérisation, notamment parce que l’addition d’un dispositif informatique au sein de ces activités perturbe la communication et la collaboration naturelles entre participants. Au cours des dix dernières années, de nombreuses avancées technologiques ont été réalisées en ce qui concerne les dispositifs numériques tels que les tables et les tableaux interactifs, les smartphones et les tablettes tactiles. La similarité des configurations physiques de ces dispositifs avec les dispositifs plus traditionnels permet d’exploiter les capacités préexistantes des utilisateurs (l’habileté motrice, le raisonnement spatial, le langage parlé, etc.). Les chercheurs se basent sur l’hypothèse que ces nouveaux dispositifs, travaillant de concert au sein d’espaces interactifs, pourront augmenter la collaboration co-localisée pour les équipes de conception préliminaire. L’objectif de cette thèse est, d’une part, d’étudier la conception d’un espace interactif pour la collaboration co-localisée durant la phase de conception préliminaire, et d’autre part, de proposer une architecture permettant de réunir les dispositifs hétérogènes et distribués composant cet espace.La première contribution consiste en une présentation détaillée d’un espace interactif utilisant une configuration physique encore peu exploitée dans la littérature scientifique : une table et un tableau multi-tactiles de grandes dimensions. La conception de cet espace interactif a été basée sur des observations d’utilisateurs dans un contexte de conception préliminaire traditionnel et sur une revue de la littérature visant à identifier des principes de conception. Lors de la conception de cet espace, une attention particulière a été portée à l’interface utilisateur qui s’étend sur des écrans partagés et qui maintient une séparation entre les activités d’un participant et les activités d’une équipe. Enfin, les évaluations, réalisées avec des groupes de cinq à six participants, démontrent une amélioration dans l’exploitation des outils méthodologiques sur supports numériques par rapport à une utilisation traditionnelle lors de la conception préliminaire.La conception d’une infrastructure distribuée basée sur un système multi-agents constitue la deuxième contribution de cette thèse. Cette infrastructure parvient à rassembler de nombreuses plateformes et des dispositifs hétérogènes. Elle représente une solution intéressante pour les espaces interactifs, en particulier parce qu’elle tolère particulièrement bien la défaillance de réseau et permet un prototypage rapide des dispositifs. / The preliminary design phase occurs near the launch of an engineering project, normally after an initial requirements gathering phase. Through a series of meetingswhich gathers the key actors of a project, effective preliminary design involves discussion and decision-making punctuated by group creativity techniques. These activities are designed to explore the potential solutions of the problem, such asbrainstorming or causal analysis, or to address the project itself, such as collaborative project planning. Such activities are usually conducted in traditional meeting rooms with pen and paper media, which requires significant time and effort to prepare, perform, and later render into a digitally exploitable format. These processes have resisted previous attempts of computer-supported solutions, because any additional instruments risk obstructing the natural collaboration and workflow that make these activities so beneficial. Over the past decade, technologies such as interactive table tops, interactive wall displays, speech recognition software, 3D motion sensing cameras, and handheld tablets and smartphones have experienced significant advances in maturity. Theirform factors resemble the physical configuration of traditional pen-and-paper environments,while their “natural” input devices (based on multi-touch, gestures, voice, tangibles, etc.) allow them to leverage a user’s pre-existing verbal, spatial,social, motor and cognitive skills. Researchers hypothesize that having these devices working in concert inside interactive spaces could augment collaboration forco-located (i.e. physically present) groups of users.There currently exist several interactive spaces in the literature, illustrating awide range of potential hardware configurations and interaction techniques. The goal of this thesis is first to explore what qualities these interactive spaces should exhibit in their interaction design, particularly with regard to preliminary designactivities, and second, to investigate how their heterogeneous and distributed computing devices can be unified into a flexible and extensible distributed computing architecture. The first main contribution of this thesis is an extensive presentation of an interactive space, which at its core uses a configuration not yet fully explored inprevious literature : a large multitouch table top and a large multitouch interactive Abstract board display. The design of this interactive space is driven by observations o fgroups engaged in preliminary design activities in traditional environments and a literature review aimed at extracting user-centered design guide lines. Special consideration is given to the user interface as it extends across multiple shared displays, and maintains a separation of concerns regarding personal and group work. Finally, evaluations using groups of five and six users show that using such an interactive space, coupled with our proposed multi-display interaction techniques, leads to a more effective construction of the digital artifacts used in preliminary design.The second main contribution of this thesis is a multi-agent infrastructure forthe distributed computing environment which effectively accommodates a widerange of platforms and devices in concerted interaction. By using agent-oriented programming and by establishing a common content language for messaging, the infrastructure is especially tolerant of network faults and suitable for rapid prototyping of heterogeneous devices in the interactive space.