published_or_final_version / abstract / toc / China Area Studies / Master / Master of Arts

published_or_final_version / abstract / toc / Business / Master / Master of Philosophy

by Chan Chi Chuen, Lee Wing Yiu, Vivian. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2000. / Includes bibliographical references (leaves 52-57). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF ILLUSTRATIONS --- p.v / LIST OF TABLES --- p.vi / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Introduction --- p.1 / Problem --- p.2 / Objective of Study --- p.3 / Chapter II. --- BACKGROUND --- p.4 / Internet Banking Worldwide --- p.4 / Background of Retail Banking and the evolution of Internet banking in Hong Kong --- p.7 / Internet Usage in Hong Kong --- p.9 / Chapter III. --- LITERATURE REVIEW --- p.11 / Previous Research --- p.11 / Conceptual Framework - Theory of Reasoned Action --- p.12 / Behavioral Intentions --- p.14 / Attitude --- p.14 / Subjective Norms --- p.16 / Conceptual Model --- p.18 / Decomposing Attitudinal Belief Structure --- p.18 / Decomposing Normative Belief Structure --- p.20 / Research Model --- p.21 / Research Hypotheses --- p.22 / Chapter IV. --- METHODOLOGY --- p.25 / Research Design --- p.25 / Questionnaire Design / Operationalization --- p.25 / Convenience --- p.26 / Superior Information --- p.26 / Reasonableness of price --- p.26 / Risk --- p.27 / Approval from the others --- p.27 / Subjective Norms --- p.27 / Attitude --- p.28 / Intention --- p.28 / Sample and Sampling Procedure --- p.28 / Data Collection Method --- p.29 / Data Analysis --- p.30 / Chapter V. --- FINDINGS AND ANALYSIS --- p.32 / Factor Analysis --- p.33 / The Original Conceptual Model --- p.33 / Measurement Model Fit --- p.33 / Reliability of the Measurement --- p.34 / Validity of the measurement --- p.35 / Structural Model Fit --- p.37 / Overall Model Fit --- p.37 / Chi-square (x2) --- p.37 / Other Fit Indices --- p.38 / The Modified Conceptual Model --- p.40 / Reliability of the Measurement --- p.41 / Validity of Measurement --- p.41 / Structural Model Fit --- p.43 / Overall Model Fit --- p.43 / Chi-square value (x2) --- p.43 / Other Fit Indices --- p.43 / Chapter VI. --- CONCLUSION --- p.47 / Managerial Implication --- p.47 / Limitations --- p.50 / Future Research Directions --- p.51 / BIBIOGRAPHY: --- p.52 / Books --- p.52 / Periodicals --- p.52 / Internet Websites --- p.56

by Chik Sze-Lok, Chu Hoi-Yan. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 68-71). / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.ii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- BACKGROUND --- p.5 / Internet Banking in the United States --- p.5 / Internet Banking in Hong Kong --- p.8 / Chapter III. --- LITERATURE REVIEW --- p.11 / Relationship Marketing --- p.11 / E-commerce and Internet Banking --- p.14 / Chapter IV. --- CONCEPTUAL FRAMEWORK --- p.20 / Banker-Customer Relationship Model --- p.20 / Determinants of Long-term Orientation --- p.21 / Satisfaction --- p.21 / Trust --- p.22 / Perceived Banker's Commitment --- p.27 / Dependence --- p.29 / Chapter V. --- METHODOLOGY --- p.32 / Data Collection --- p.32 / Measures --- p.32 / Reputation --- p.33 / Experience --- p.33 / Perception of Banker's Specific Investments --- p.33 / Perceived Uniqueness of Services --- p.34 / Satisfaction --- p.34 / Trust --- p.34 / Perceived Banker's Commitment --- p.35 / Dependence --- p.35 / Long-term Orientation --- p.36 / Chapter VI. --- RESULTS --- p.37 / Long-term Orientation --- p.33 / Trust --- p.39 / Perceived Banker's Commitment --- p.39 / Dependence --- p.40 / Chapter VII. --- DISCUSSIONS --- p.41 / Chapter VIII. --- MANAGERIAL IMPLICATIONS --- p.46 / Chapter IX. --- LIMITATIONS --- p.50 / Chapter X. --- DIRECTIONS FOR FUTURE RESEARCH --- p.52 / APPENDICES --- p.51 / BIBLIOGRAPHY --- p.68

by Leung Bun, Wong Kam Man. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2000. / Includes bibliographical references (leaves 78-81). / ABSTRACT --- p.ii / ACKNOWLEDGEMENT --- p.iii / TABLE OF CONTENTS --- p.iv / LIST OF FIGURES AND TABLES --- p.v / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- LITERATURE REVIEW --- p.4 / Chapter III. --- RESEARCH MODEL --- p.10 / Chapter IV. --- RESEARCH METHODOLOGY --- p.15 / Chapter V. --- RESEARCH RESULTS --- p.20 / Chapter VI. --- DISCUSSION OF RESEARCH RESULTS --- p.34 / Chapter VII. --- IMPLICATIONS TO MANAGERS AND RESEARCHERS --- p.42 / Chapter VIII. --- CONCLUSION --- p.48 / APPENDIX --- p.49 / BIBLIOGRAPHY --- p.78

Chu Chun-fai, Carlin. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 69-73). / Abstracts in English and Chinese. / Chapter Part I: --- INTRODUCTION --- p.1 / Chapter Part II: --- LITERATURE REVIEW --- p.4 / Chapter - --- Financial option-pricing theory / Chapter - --- Real option-pricing theory / Chapter - --- Real option-pricing theory in Management Information System Area / Chapter Part III: --- CASE BACKGROUND --- p.14 / Chapter - --- Case Background / Chapter - --- Availability of online banking services in Hong Kong / Chapter - --- Online banking investment in the Hong Kong Chinese Bank / Chapter Part IV: --- RESEARCH MODEL --- p.19 / Chapter - --- Research model / Chapter - --- Modelling of the optimal timing problem of HKCB / Chapter - --- Justification of geometric Brownian motion assumption for using Black-Scholes formula / Chapter Part V : --- DATA COLLECTION --- p.30 / Chapter Part VI: --- ANALYSIS RESULT --- p.35 / Chapter - --- Analysis result / Chapter - --- Sensitivity analysis on the selected parameters / Chapter - --- Suggested investment timing / Chapter Part VII: --- DISCUSSIONS AND IMPLICATIONS --- p.44 / Chapter - --- Result discussion / Chapter - --- Implications for researchers / Chapter - --- Implications for practitioners / Chapter Part VIII: --- LIMITATIONS AND CONTRIBUTIONS --- p.48 / Chapter - --- Limitation on data collection process / Chapter - --- Limitations on Black-Scholes model / Chapter - --- Contributions / APPENDIX / Appendix A -Limitation of traditional Discounted Cash Flow analysis --- p.51 / Appendix B -Banks services available to the customers --- p.54 / Appendix C -Sample path of a Geometric Brownian Motion --- p.56 / Appendix D -Discounted Cash Flows analysis of immediate entry of online banking investment --- p.57 / Appendix E -Black-Scholes formula and its interpretation for non-traded --- p.61 / Appendix F -Questionnaire for Online banking investment --- p.64 / Appendix G -Availability of online banking services in May 2001 --- p.67 / Appendix H -Sensitivity analysis on the number of initial usage --- p.68 / Appendix I -Reference List --- p.69

by Tai Oi Yen, Irene, Yip Ping Yin, Gerald. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2001. / Includes bibliographical references (leaves 38-40). / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.iv / LIST OF FIGURES AND TABLES --- p.v / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- BACKGROUND --- p.3 / Chapter III. --- CONCEPTUAL FRAMEWORK --- p.8 / Chapter IV. --- RESEARCH METHODOLOGY --- p.15 / Chapter V. --- RESULTS AND DISCUSSION --- p.19 / Chapter VI. --- IMPLICATIONS TO MANAGER AND RESEARCHERS --- p.27 / Chapter VII. --- CONCLUSION AND WAP BANKING OUTLOOK --- p.33 / APPENDIX --- p.36 / BIBLIOGRAPHY --- p.38