Abstract After Joining WTO (World Trade Organization), being in international, versatile and global conflict, it is critical for enterprises to research new organization architecture and management in flexible way. That is to say, the functional flexibility, numerical flexibility or wage flexibility plays a very important role to improve capability, reduce cost and increase profit. Nevertheless, the strategy will be meaningful to improve performance when closely connecting with employees¡¦ satisfaction and involvement. This study is developed via the questionnaires on the highest executive and basic employees from 40 branches of case company. To investigate the interaction effect between human resource flexibility and performance by the highest executive survey, and to investigate the interaction effect between job satisfaction and job involvement after flexibility strategy executed by the employees¡¦ survey. Finally the analysis was done by reliability analysis, descriptive statistics analysis, one-way Anova (analysis of variance), correlate analysis and regression analysis, and find the following results: 1. The functional flexibility has significantly influences on organization performance. 2. The wage flexibility has significantly influences on organization performance. 3. Different point view on human resource flexibility will happen due to different characteristic. 4. After human resource flexibility executed, different organization performance will happen due to different characteristic. 5. Different point view on wages flexibility will happen due to different characteristic. 6. After wage flexibility executed, different job attitude will happen due to different characteristic. 7. After wage flexibility executed, job reward satisfaction has significantly effect on job attitude. According to the research result, we find a safe and fair wage reward system will have significant effect on employees¡¦ job satisfaction and job involvement. ¡§No pain, no gain¡¨, a friendly consideration will enable to improve organization performance.

ABSTRACT The integration and coordination process across organizational functional levels are crucial for firms to formulate their corporate and functional strategies. However, most related studies have been focusing on a rational and analytical process, which is the reaction of the ¡©economic rationality¡ªof managers and organizations. What have been always neglected by researchers were the upward political process of the organization, the exercises of power, conflicts, and the communication process involved. This study has attempted to investigate the upward political behaviors, to understand their influences on organization¡¦s subordinates. We adopt both experimental design and questionnaire survey to achieve higher credibility and validity. The results of our experimental design showed that upward political behaviors have significantly influences on work satisfaction and leave inclination. Key Words¡GMicro-Political Behavior¡BPower¡BStaff Satisfaction¡BLeave Inclination¡BJob Satisfaction¡BUpward Political Behavior

The Asia Pacific Region has become the center for development of the world and trade in 21st century. Kaohsiung Port enjoys a pivotal location within the region and the local government is determined to capitalize on its geographic advantages. Kaohsiung is already a major container transshipment hub. With frequent links to ports all over the world, Kaohsiung is also set to become one of the world¡¦s leading production and distribution centers. The most important resource of organization is ¡§human resource¡¨, so how to make people work for organization hardly is important for organization. Every shipping company aims to offer the most efficient service with highest quality to enable its customers. So how to reinforce the quality of manpower, improve job performance and service quality are the most important targets for shipping company. Therefore, this study used individual variables of sea-land transfer personal reshuffle as independent variables, job satisfaction and organizational commitment as dependent variables to probe into the relation among the individual variables, job satisfaction and organizational commitment. This thesis did the analysis through issuing questionnaires. Effective questionnaires sent back are 110. By using statistical method, the results of this research indicate that: 1. The different education to extrinsic satisfaction and continuance commitment comes out remarkable discrepancy. 2. The different age to continuance commitment comes out remarkable discrepancy. 3. The different land experienced year to normative commitment and continuance commitment comes out remarkable discrepancy. 4. Three factors of job satisfaction have positive relation to three factors of organizational commitment. 5. Three factors of job satisfaction have impact on three factors of organizational commitment According to the results of research, the organization needs to strengthen internal management system, fortify employees¡¦ loyalty, to enhance job satisfaction of employee to increase the employees¡¦ commitment. Therefore, the organization can promote the job performance and reinforce its competition.

Abstract The history of Private Security Industry in Taiwan has been twenty-five years till now. Private security guards are not only the major support to governmental police force but also the labor market in demand now in spite of the work force surplus in other industries caused by economic depression. The development of private security industry is still at developing stage so that some organizations¡¦ policies and systems are not complete and sound enough. In addition, the demographics of employees in this industry are different from those in others. Majority of them are low-level educational or unemployed older workers. They chose this low entry-barrier occupation in order to solve economic plight but find no aspiration for or don¡¦t adapt to this position after working for a while. The issues discussed above have been affected private security guards¡¦ job satisfaction and organizational commitment. Few of the foreign and domestic studies on private security industry focused on behavioral issue and were conducted quantitatively. The purposes of this study were to measure work values, job satisfaction and organizational commitment of private security guards and to examine the effect of work values on those two work attitudes. Due to most of private security guards are older workers, in this study age has divided into four categories with the reference of the Bureau of Accounting & Statistics as following: young aged¡]below 25¡^, middle aged¡]26-45¡^, senior aged¡]46-65¡^, and old aged¡]above 66¡^. Data collected from a questionnaire survey of 967 private security guards in southern part of Taiwan was analyzed using the statistical techniques of crosstab, descriptive statistics analysis, T-test, one-way ANOVA, and hierarchical regression. The results indicates: 1.Most of private security guards are reemployed; most of their previous positions are at non-managerial levels; previous tenure are mainly below 15 years; most of them engaged in service industry; the main reason of last separation for all of them was voluntary separation, but for the senior aged it was factory or business shut down; the first reason of present employment is basically to support family economy. 2.Private security guards emphasize most on the work value of ¡§the orientation of organizational security and economy¡¨ but least on ¡§the orientation of stability and free from anxiety ¡¨; they have greatest ¡§intrinsic job satisfaction¡¨ but least ¡§extrinsic job satisfaction¡¨; they have highest ¡§affective commitment¡¨ but lowest ¡§continuous commitment¡¨. 3.The occupation of a private security guard should possesses the work values of higher ¡§orientation of social interaction¡¨ and lower ¡§orientation of stability and free from anxiety¡¨. Employers might take the work values orientation into consideration in the process of recruiting and selecting. 4.Senior aged private security guards have higher affective commitment and normative commitment than the young and middle aged. 5.Among work values, ¡§the orientation of self-realization, the orientation of esteem, and the orientation of stability and free from anxiety¡¨ had significant positive effect on job satisfaction¡F ¡§the orientation of organizational security and economy¡¨ had significant negative effect on job satisfaction; ¡§the orientation of esteem¡¨ has significant positive effect on organizational commitment; ¡§the orientation of social interaction¡¨ had significant positive effect on affective commitment; ¡§the orientation of stability and free from anxiety¡¨ had significant negative effect on affective commitment, but significant positive effect on continuous commitment. Private security company employers might regard these findings as the direction of modifying organization policies to improve employee¡¦s work attitudes. Key words: Private Security guard, work values, job attitude, job satisfaction, organizational commitment

The managing concept of improving quality of work life has attracted attention of the researchers and practical managers gradually. The purpose of this study is to apply this concept on disposal of real estates by public and private sectors. Through discussion of relevant literature and experimental surveys, we used registrars of land administration authorities and land administration clerks of Land Administration Personnel¡¦s Association as subjects. The variables are quality of work life (including measurement perspectives such as learning development, dignity in work, nature of job, evaluation on promotion, working environment, salary and bonus, family leisure, and interpersonal interaction), attribute of individuals, city and county, and job satisfaction (including internal satisfaction, external satisfaction and overall satisfaction). In this study, the real estate operators¡¦ quality of work life, job satisfaction and the correlation between them were discussed. The return rate of questionnaires was 93% in this study. We carried out our study based on the 374 valid questionnaires with the descriptive statistical analysis, reliability analysis, independent sample T-test, one-way ANOVA analysis and Pearson¡¦s product moment correlation analysis. The important results of our research are as the following: 1.The average of quality of work life and job satisfaction is higher than the median value. This indicates that the real estate operators in both the public and private sectors recognized their perceptual experience in quality of work life and were quite satisfied with their jobs. While marriage, age and educational degree of the real estate operators in the public sector might create appreciable differences in their perceptual experience in quality of work life. 2.Differences between public and private sectors and between city and county and analysis on such differences: With respect to the perceptual experience in quality of work life and the overall job satisfaction, both the public and private sectors and the city and county have a degree of satisfaction above average. However, in terms of the degree of satisfaction, the private sector is higher than the public sector; Kaohsiung County is higher than Kaohsiung City. The parts that got the highest points and had the same perspective are nature of job and learning development. The part getting the lower points and having consistent perspective is family leisure. However, evaluation on promotion is the part in which the public sector had the lowest perceptual experience. In private sector, the lowest perceptual experience fell in salary and bonus. 3.Correlation between quality of work life and job satisfaction: In the public sector, the highest positive correlation exists between interpersonal interaction and the overall job satisfaction. In the private sector, the highest positive correlation is between family leisure and the overall job satisfaction. Based on the study results and the review of literature, we submit some suggestions on policies to public and private real estate dealers and their competent authorities, real estate operators at the basic level, and subsequent researchers for their reference in practical management.

For managing an enterprise, the exterior must face the fast changes of markets, technologies, and customers and the interior must communicate and coordinate among superiors, colleagues, and subordinates. Under the allocation of limited resources, members in organization usually utilize their own power to acquire the extra-benefits for protecting their own or group¡¦s benefits. The frequency and strength of political behavior occurred in the organization depend on the factors such as organizational framework and environment to be varied. Among these factors, the employee mindset is a major problem ¡]Tushman¡A1977¡^. The study uses Perceptions of Organizational Politics Model developed by Ferris et al.¡]1989¡^as research frame to discuss the effects of perception of organizational politics on job satisfaction, job pressure, Job involvement, and turnover tendency of organizational employees: do Perceptions of Organizational Politics vary in different industries and if there is a difference in the degree of Perception of Organizational Politics of employee¡¦s behavior in different industries. In the study, Perceptions of Organizational Politics Scale (POPS) totals 26 items which adopt 15 items from POPS of Kacmar & Carlson (1992) plus 11 items out of 31 items of Kacmar & Ferris (1992). After factor analysis, the POPS is divided into four perspectives: ¡§superior behavior¡¨, ¡§go along to get ahead¡¨, ¡§promotion and difference between policy practice and execution ¡¨ and ¡§coworker and clique behavior¡¨. The objectives of the study are ¡§public and private hospital¡¨, ¡§private high technology industry¡¨, ¡§private traditional manufacturing industry¡¨, ¡§public service industry¡¨, ¡§government agency¡¨ and ¡§public and private school¡¨. A total of 1141 questionnaires were mailed to the firms of industries described above, among the returned, 935 questionnaires were effective. The data were analyzed by Correlation Analysis, Reliability Analysis, Factor analysis, ANOVA , and Regression Analysis. The results show as the followings: 1. ¡§Sex¡¨, ¡§Age¡¨, ¡§education level¡¨ and ¡§tenure¡¨ of individual variables have no significant difference in Perceptions of Organizational Politics. 2. The results of the whole sample analysis confirm that Perceptions of Organizational Politics in the elementary employees are higher than that in the superiors. 3. In the study of cross-organizational comparison, It is found that in different industries Perceptions of Organizational Politics indeed cause negative effects on job satisfaction and job involvement, which make employees produce job pressure and increase the intention to leave. 4. The degree of Perceptions of Organizational Politics in employees varies in different industries, among surveyed industries, the Perceptions of Organizational Politics in ¡§public and private hospital¡¨ are highest. 5. ¡§Superior behavior¡¨ is the most important reason to cause employees¡¦ job unsatisfaction, job pressure and turnover tendency in different industries. 6. The study shows that ¡§coworker and clique behavior¡¨ has no significant effect on employee¡¦s job satisfaction, job involvement and turn over tendency, however, it is the main source of employee¡¦s job pressure in ¡§private high technology industry ¡¨and ¡§government agency¡¨. 7. ¡§Salary, Promotion and difference between policy practice and execution ¡¨ is the major reason for employees in ¡§private traditional manufacturing industry¡¨ to decease the intention of job involvement. It means that employees in ¡§private traditional manufacturing industry¡¨ than that in other industries care salary, promotion and difference between policy practice and execution. 8. Employees in ¡§public service industry¡¨ and ¡§public and private school¡¨ have higher level of job satisfaction than other surveyed industries. 9. Employees in ¡§public and private hospital¡¨, ¡§private traditional manufacturing industry¡¨ and ¡§private high technology industry¡¨ have higher job pressure than other surveyed industries. 10. Employees in ¡§private high technology industry¡¨, ¡§public and private school¡¨ and ¡§public service industry¡¨ have higher intention of job involvement than other surveyed industries. 11. Employees in ¡§private traditional manufacturing industry¡¨ and ¡§public and private hospital¡¨ have higher turnover tendency than other industries. The results of the study confirm that Perceptions of Organizational Politics indeed cause negative effects on employee¡¦s job satisfaction and job involvement, bring employees job pressure, result in decrease of job morale, and further increase the intention to leave. At this time, it depends on managers how to develop their own creativity and carry out strategic integration to gather the organizational members together. So a high performance team can be built to increase the competitive ability of the enterprise.

Members¡¦ political behaviors in organizations often influence the decision of Human Resources on members¡¦ salary or promotion. After perceiving organizational politics that might alter their expected job reward and performances, in the short run, employees might react negatively and lead to behaviors such as reduction of job involvement, dissatisfaction, job anxiety, as well as absentness. In the long run, there will be increasing turnover. The purpose of this study is to understand the relationship among Perception of Organizational Politics (POPs), Turnover Intention and Job Satisfaction. Through empirical survey data analysis, the findings are as follows: 1.There is no relationship between gender and turnover intention. 2.Members¡¦ age is negatively correlated with their turnover intention. 3.The turnover intentions of college & university graduates are lower than those with less education. 4.Members who are single have a higher turnover intention, compared with those of married members. 5.Members with longer tenure have a lower turnover intention. 6.Managers¡¦ turnover intention is lower than those with non-manager positions. 7.Members with higher POPs also tends to have higher turnover intentions. 8.Members with higher POPs have lower job satisfaction. 9.Job Satisfaction serves as an intervening variable, partially mediates the relationship between members¡¦ POPs and their turnover intentions.

The purpose of this research is to examine the relationship between perceptions of organizational politics and job satisfaction. This research also deeply investigates the variables that moderate the perceptions of organizational politics-. These variables are understanding, control, locus of control, type A personality and the tenure working for supervisor. The objects of this research are public and privacy organizations. The sample consisted of 1643 employees selected from diverse organizations. The data was analyzed by statistical methods are descriptive statistic, t-test, ANOVA, correlation analysis, factor analysis, reliability analysis, regression analysis and hierarchical regression analysis. The major results of this study are as following: The perceptions of organizational politics were found have a negative relationship with satisfaction. This finding also indicated that understanding and control moderated the relationship between the perceptions of organizational politics and job satisfaction. However, locus of control, type A personality and tenure working for supervisor don¡¦t have moderate effect in the relationship between perceptions of organizational politics and job satisfaction.

Do salespeople who follow the Golden Rule or let their faith influence their behavior serve their customers better or like their jobs and employers more than other salespeople? The Golden Rule is a quote from Christ found in Matthew 7:12 NIV and is considered a universal ethical principle taught by all major religions. It is also a behavioral standard for many in business. A review of the sales, marketing, and organizational literatures, however, failed to uncover studies which assess the relationships of following the Golden Rule or a person’s faith or spirituality with key business outcomes. Salespeople impact the performance and perception of their firms, yet are regarded as highly unethical by the public. Therefore, an investigation of how these variables influence their behavior seems justified. A Golden Rule Disposition (GRD) is conceptualized as a higher-order personality disposition which influences the traits of agape love, forgiveness, gratitude, humility, and selflessness. Personal faith is defined as a higher order personality trait blending a desire for a personal relationship with God (the Divine or Supreme Being) with core personality influences on the behaviors of an individual. A comprehensive model was developed and tested using structural equation modeling to investigate a GRD’s relationships with job satisfaction, organizational commitment, propensity to leave, life satisfaction, and customer orientation. Personal faith’s influence on these relationships was tested using moderated multiple regression. Completed questionnaires were collected from 142 members of an automobile dealer’s sales force to provide the data for this study. A GRD influenced all proposed lower order traits except for selflessness and humility. A GRD had a positive effect on all dependent variables except propensity to leave and life satisfaction. Faith was not a moderator of any relationships, but was found to be positively related to forgiveness and gratitude. A surprising result was the lack of a relationship between job satisfaction and life satisfaction. These findings should be important to organizations that practice the marketing concept. The combined effect of following the Golden Rule and personal faith leads to more satisfied customers and a more stable workforce to meet organizational goals.

The new labor pension act effective on July 1. 2005 effective, all brings not the impact to the employer and the laborer, the employer for the consideration enterprise profit, to salary policy, and motivation system whether can remind along with the retirement pension, makes the significant change. In addition, according to is connected the domestic and foreign research demonstration, the work degree of satisfaction with leaves job the wish to have obviously is being connected, has drawn back the new labor pension act made rule since June 2004 male Browe, brings the impact to the enterprise is: The staff loyalty drops, leaves job the tide and the rate of flow increases, outside the work a package of increase and so on.After the employer has taken these measures, the relative staff is unable to the present work to meet its need, therefore this research attempts to understand after the fatigue draws back the newly made official implementation, the staff regarding the salary fair cognition, drive system satisfaction, work satisfaction with leaves job influence the tendency. The research variable material obtains picks the provide questionnaire way, altogether sends out 500 questionnaire, the reflex winding effective sample number is 339, the effective reflex winding rate is 67.8%, after recycling effective questionnaire by SPSS statistical analysis way, picks ways and so on descriptive statistics analysis , correlation analysis, T-Test, one way anova, linear regression, makes variable research each construction surface the statistical analysis, discusses result of the research. The results of the study were as below: 1.The different variable staff, it to the influence of employee intent to resignation in compensation justice, Satisfaction in the motivation, And job satisfaction to have the significance difference personally. 2.The compensation justice, to satisfaction in the motivation, intent to resignation to have the significance difference. 3.The satisfaction in the motivation, intent to resignation to have the significance difference. 4.The job satisfaction, to variable with intent to resignation to have the intermediary influence personally. 5.The job satisfaction, with intent to resignation to the compensation justice to have the intermediary influence. 6.The job satisfaction, to satisfaction in the motivation with intent to resignation to have the intermediary influence. 7.The different variable staff, the compensation justice, satisfaction in the motivation, the job satisfaction to intent to resignation to have the significance influence.