Police officers have a significant role to play in the stability, economic growth, and development of South Africa. Therefore, it is critical for the South African Police Service (SAPS) to have police officers who are engaged in their work. However, given the high levels of crime and violence in South Africa, and the ensuing dangers associated with police work, many of these situations are experienced as stressful, often resulting in psychological distress. On the contrary, some police officers, regardless of the stressful nature of their job, seem to enjoy their work and exert greater effort in dealing with these stressors. The purpose of this study was to provide a qualitative description of occupational stress and work engagement as perceived and experienced by police officers in the SAPS Dog Unit. The researcher’s interest in this research topic, emanated when, as part of a Psychometry Internship at the SAPS, the researcher was involved in psychometric evaluation of police officers who wanted to join the Dog Unit. The researcher had the opportunity to interview police officers who acknowledged that, despite being aware of the stressful nature of the job, they were willing to deal with these stressors. Furthermore, a comprehensive search of literature revealed that there are no qualitative studies exploring perceptions and experiencesof occupational stress and work engagement of police officers in the Dog Unit. This motivated the researcher to conduct this study to fill in the gap of qualitative research literature. A qualitative research design was used and the transactional approach to stress formed the theoretical premise of this study. A purposive non-probability sampling technique resulted in10 interviews being conducted with both male and female dog handlers at the SAPS Dog Unit in Durban. The researcher utilised a semi-structured interview schedule and all audio-taped interview data was analysed using thematic content analysis. The findings of the study suggest that individual differences and situational factors are useful in explaining how stressors produced different reactions in police officers at the Dog Unit based on their cognitive appraisal of work demands. The most common sources of occupational stress experienced by participants include: (a) task related stressors, (b) organisational stressors, and (c) personal stressors. With regard to these stressors, the results suggest that organisational stressors greatly affect participants compared to task-related stressors. With regard to perceptions and experiences of work engagement, the results reveal that perceptions of work engagement spanned over six domains: (a) inner calling, (b) an active choice to become a police officer, (c) to serve and protect, (d) sense of duty, (e) recognition, and (f) to form an identity. Interestingly it was found that the following resources positively influenced work engagement, namely, social support, skills and abilities, peer support, and self-efficacy. In addition, findings suggest that positive appraisals of work situations and being immersed in one’s job significantly influenced participant’s experiences of work engagement. Thus, the findings suggest that adequate resources and positive appraisals can promote engagement even when the conditions for engagement are less than optimal.This study contributes greatly to the evolving body of knowledge on occupational stress and work engagement and provides a unique context specific perspective to understanding how police officers in the Dog Unit perceive and experience occupational stress and work engagement. Prior to the present study, no studies had been undertaken to specifically understand perceptions and experiences of police officers in the Dog Unit. It has become clear that further research in this regard is required to bring about a deeper understanding of the perceptions and experiences of occupational stress and work engagement of police officers in the Dog Unit. The objective being to provide more support to police officers to ensure the stability, economic growth, and development of South Africa. In contrast to studies which show that high job demands and lack of job resources negatively impact employee engagement, findings from this study show that despite being exposed to conditions that are less favourable for engagement, police officers at the Dog Unit are engaged. An understanding of police officer’s perceptions and experiences of occupational stress and work engagement may provide direction for strategies to provide more support to dog handlers and improve work engagement in the Dog Unit. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2012.

<p>A survey of the literature revealed that althougth a great deal of research has been carried out relating to stress and coping internationally, little has been written about nurses in South Africa. The aim of this study was to identify the possible causes and frequency of stress experienced by registered nurses working in a hospital, to identify the coping strategies used, to assess the relationship between stress and coping mechanisms of registered nurses, to compare stress and adopted coping strategies among registered nurses in the different units/wards, to identify the support systems that minimize stress and to address stress amongst nurses in South Africa.</p>

Occupational stress, intrinsic motivation and job engagement are areas of importance for today’s management. The main objective of this study was to explore the combined effect of occupational stress and intrinsic motivation in determining job engagement in the South African Police Service. Moreover, the study investigated the relationship between occupational stress, intrinsic motivation and job engagement. The study also sought to enquire into the effects rank and gender has on the study variables. A quantitative approach was adopted. A structured self – administered questionnaire comprising of four sections: biographical information, police stress questionnaire, intrinsic motivation inventory and job engagement scale was used to collect data. Statistical Package for the Social Sciences (SPSS) was used to analyse data, and both descriptive and inferential statistics were utilized. The results revealed a negative relationship between occupational stress and job engagement. A positive relationship between intrinsic motivation and job engagement was also found. There was no combined effect of occupational stress and intrinsic motivation on job engagement. Lastly, no significant differences in the way police experience stress were found among rank and gender. The researcher concluded that even when police officers are under great amounts of stress they are still engaged in their jobs. Where levels of intrinsic motivation were high for the police officers, so were the levels of job engagement. Demographic variables did not yield any significant relationships to the study variables. These findings are of significance in creating a police force which is productive and meets the goals and objectives of the South African Police Service.

A substantial amount of international research exists examining the impact of HIV/AIDS on health care workers. However, the impact of HIV/AIDS on nursing staff in South Africa has been relatively neglected. The primary objective of this study was to examine the impact of the AIDS pandemic on the subjective work experiences of peri-urban nurses in South Africa. The study explored the relationship between external changes in the nurses' working environment and their internal psychological responses for negotiating this change. A focus group of eight nurses was conducted, followed by indepth individual interviews with three group members. A grounded theory method was utilised to process and analyse the data. The research showed that nurses experience two forms of change. It was suggested that nurses respond to external changes in a manner designed to maximise their control and sense of meaning in an unpredictable environment. This accommodation involves the restoration of an internal psychological equilibrium through a process of balancing positive and negative experiences. The attainment of such an acceptable equilibrium may allow for diminished stress, increased satisfaction or fulfilment and the validation of personal and professional significance.

M.A. (Psychology) / The aim of the research conducted was to analyze and evaluate the prevalence of Posttraumatic Stress Disorder (PTSD) in emergency workers. A literature study was formulated in which PTSD, and comorbid symptoms of Anxiety, Depression, Stress and Burnout were defined. These are seen as secondary symptoms to the overall effect of PTSD. Data was collected through the use of psychometric tests. These were administered to two main groups. The experimental group reflected the results of the emergency medical worker, while the control group reflected thescores attained by the emergency worker. Both groups were made up of a sample of 30 individuals (n= 30) making the full total of persons studied 60 (n=60). To evaluate for any level of significant difference t-tests for independent groups were administered. Scores found to be significant were trait anxiety scores and burnout scores. All other scores were found to be nonsignificant in a comparison of the two' groups.

M.Cur. (Psychiatric Mental Health Nursing) / Injuries suffered by nursing personnel as a result of aggression by mental health care users are on the increase. The psychiatric nurses and assistant nurses working in a psychiatric institution may suffer physical trauma, which gets healed over time with proper treatment, but the emotional scars are not attended to, hence some of the psychiatric nurses and assistant nurses working in a psychiatric institution do not cope. The impact of this trend is enormous and it is reflected in the health care service. The main purpose of this research study is to explore and describe the experiences of psychiatric nurses and assistant nurses who have been exposed to aggression by mental health care users while working in a psychiatric institution, in order to formulate guidelines to promote the mental health of these psychiatric and assistant nurses to. A qualitative, exploratory, descriptive and contextual research design was utilised in this study. There were two phases to the research, whereby phase one included the description and exploration of experiences of nurses who have been exposed to aggression by mental health care users in a public psychiatric hospital in Gauteng. In phase two, guidelines were formulated to promote the mental health of the nurses in this context. A purposive sampling method was used, since it provides information-rich cases for in-depth study. One-on-one in-depth phenomenological interviews were utilised to gather data. Lincoln and Guba’s approach to trustworthiness was adopted, and I employed the services of an independent coder - an experienced psychiatric nursing specialist - to assist. Thereafter a consensus discussion was held. Ethical principles were adhered to throughout the study. The findings of the research were discussed in the light of literature relevant to this research study and similar studies will be used to verify the findings. Tesch’s method of data analysis was utilised in analysing the data of this research study. The findings revealed that participants experience significant emotional distress as a result of both verbal and physical aggression by mental health care users. Aggressive behaviour was recognised by the participants as being the outcome of interplay between numerous interactional and contextual factors. Participants may at times, experience conflict between their job mandate – to care for the mental health care users – and their need for personal safety. This often results in a sense of ambivalence towards those they care for, as well as towards their job. The participants were of the opinion that they should be offered counselling or debriefing services by management after exposure to aggressive incidents in order to recuperate from the anxiety-provoking situation they encountered. They also mentioned that they do not receive enough training in handling aggressive mental health care users, hence at times they feel demotivated. Guidelines to facilitate the mental health of nursing personnel who have been exposed to aggression by mental health care users, were formulated and recommendations were made to psychiatric nursing practice, psychiatric nursing education and psychiatric research. Evaluation of the study was done and the role of an advanced psychiatric nurse in mobilising resources to facilitate the mental health of psychiatric nurses and assistant nurses working in a psychiatric institution who have been exposed to aggression by mental health care users, was outlined.

M.A. / A stress inoculation training programme suitable for blue collar workers was developed using Meichenbaum's (1977) training guide-lines. The stress inoculation training programme set out to develop coping skills based on a script including scenes dealing with : supervisor-worker conflict, meeting production deadlines, interactions with para-state officials, problems based on migrant lifestyles, safety issues and the stress experienced by management ...

Magister Artium - MA / The aim of this paper was to identify the sources of stress for teachers involved with inclusive education as well as whether there is a statistically significant difference in stress experienced by teachers based on their biographical details. In this research the focus was on intellectual disability. / South Africa

Magister Curationis - MCur / A survey of the literature revealed that althougth a great deal of research has been carried out relating to stress and coping internationally, little has been written about nurses in South Africa. The aim of this study was to identify the possible causes and frequency of stress experienced by registered nurses working in a hospital, to identify the coping strategies used, to assess the relationship between stress and coping mechanisms of registered nurses, to compare stress and adopted coping strategies among registered nurses in the different units/wards, to identify the support systems that minimize stress and to address stress amongst nurses in South Africa. / South Africa

The focus of this study was to investigate work-family conflict, social support and gender ideologies of professional/registered nurses in the South African context, specifically within the Cacadu District (Eastern Cape). The study had four aims: (a) to investigate the construct validity of the measuring instrument, (b) to investigate the relationship between social support provided by family and family interference with work (FIW), (c) to ascertain the influence of shift work on perceived work-family conflict, and lastly, (d) to determine whether there is a difference between the number of children in households and nurses’ perceptions of work-family conflict. A quantitative research design was used in the study. The sample (N = 106) was taken from five district hospitals in the Cacadu District, Eastern Cape. The measuring instrument consisted of three scales, namely the Multi-dimensional Work-Family Conflict Scale (Carlson, Kacmar, & Williams, 2000), the Social Support Questionnaire (Sarason, Sarason, Shearin, & Pierce, 1987), and an adapted Gender Ideology Scale (Tsai, 2008). The results indicated that the construct validity of the Multi-dimensional Work-Family Conflict scale was satisfactory. However, analysis of the Social Support Questionnaire and Gender Ideology scales both suggested that these scales have not been validated for use with diverse samples outside the contexts in which they were developed. The results also indicated that there is a relationship between social support provided by families and behaviour-based family interference with work. Additionally, there appeared to be a difference between the shifts worked by nurses and their perceived work-family conflict, except for strain-based work interference with family. And lastly, the only significant difference between the number of children in the household and work-family conflict was reported for strain-based work interference with family. The implications of the results for future research suggest the importance of developing and validating work-family conflict, social support and gender ideology scales that are dependent on the context of the research. In so doing, the constructs of the scale are made meaningful. Additionally, the findings provide preliminary evidence of tailoring work-family initiatives that address the needs of the nursing profession and the context of healthcare institutions