published_or_final_version / abstract / Education / Master / Master of Science in Information Technology in Education

In recent years, terms as “knowledge economy” and “knowledge society” have appeared in contemporary management literature. The rhetoric has been that technology-based advantages alone are transient and that knowledge is the reason companies are able to gain and sustain competitive advantages. This has led to extensive research, and knowledge management has gained the reputation of a legitimate research field.This thesis aims at proposing a feasible approach and tool for an initial knowledge management assessment, using the case of an electronics manufacturer in South East China. By an extensive literature review and analyzing reasoning, a knowledge management assessment tool has been developed through a combination of a well-known model for knowledge creation and a globally wide-spread set of criteria for knowledge management. A pilot assessment, conducted to evaluate a management process in the case company, proved the assessment tool applicable.In that pilot assessment, it was shown that all stages of the dynamic knowledge creation process were supported to some extent even though there was a lack of support for some categories in the evaluation criteria. The trial evaluation is however to be viewed as successful since the assessment tool was proven to serve its purpose. The assessed process at the case company was considered to contribute a great deal to the department’s and organization’s knowledge management performance.Geographic location or maturity of knowledge management is not regarded to have any significant influence and the proposed assessment tool is considered as useful to various organizations, thus enjoying a high external validity.

published_or_final_version / abstract / toc / Education / Master / Master of Science in Information Technology in Education

published_or_final_version / abstract / toc / Education / Master / Master of Science in Information Technology in Education

by Chin Kong Hong. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2002. / Includes bibliographical references (leaves 32-33). / Chapter 1. --- Introduction --- p.1-13 / Chapter 1.1 --- "Defining a ""Knowledge-based Economy""" --- p.4 / Chapter 1.2 --- The Theory of Knowledge Creation --- p.8 / Chapter 1.3 --- Dominant General Management Logic -Organizational Knowledge Gatekeeper --- p.11 / Chapter 2. --- The Study - Hong Kong's Manufacturing Industry and the Evolvement of the Dominant Logic --- p.14-21 / Chapter 2.1 --- Historical Events --- p.15 / Chapter 2.2 --- The Impact of the British Colonial Government --- p.19 / Chapter 2.3 --- The Immigrant Population and Reliance on the Collective Family --- p.20 / Chapter 3. --- Findings of the Study --- p.22-26 / Chapter 3.1 --- The Manufacturing Firms' Ideological Values --- p.22 / Chapter 3.2 --- The Man ufacturing Firms' Corpus of Knowledge --- p.23 / Chapter 3.3 --- The Manufacturing Firms' Images of Knowledge --- p.24 / Chapter 3.4 --- Impact of Man ufacturing Firms' Dominant Logic on Knowledge Creation --- p.24 / Chapter 4. --- Discussion and Limitations --- p.27-29 / Chapter 4.1 --- Discussion of the Findings --- p.27 / Chapter 4.2 --- Limitations of the Study --- p.29 / Chapter 5. --- Conclusion --- p.30 / Notes / Bibliography / Appendix 1 - Dominant Logic and Knowledge Creation