Members of distributed teams often have difficulty sharing unique information with their teammates during decision making tasks. These communication problems may hinder the development of cognitions that allow team members to reach a similar understanding of the content and structure of task information. The C-MAP intervention (Rentsch, Delise, & Hutchison, 2008) was designed to assist team members in sharing their information through behaviors that convey the content and structure of information by using specific communication behaviors and developing a knowledge object. In the present study, the knowledge object took the form of a white board where information was posted and organized. The development of the team knowledge object was the focus of the study. Using the knowledge object, team members could post a piece of unique information, highlight it, and organize it into clusters, thereby illustrating the content and structure of information through knowledge object development (KOD) behaviors. The present study evaluated the relationships among four types of KOD behaviors (posting content, highlighting content, conveying structure within domain, and conveying structure across domains) used to externalize pieces of unique information and two team cognition variables (transferred and interoperable knowledge) that develop with respect to each piece of unique information. Results provided evidence that posting content behaviors and highlighting content behaviors were positively related to transferred knowledge. Results also indicated that conveying structure within domain behaviors were negatively related to interoperable knowledge. However, conveying structure across domains behaviors were positively related to interoperable knowledge. Implications of these findings for the C-MAP intervention and suggestions for future research are presented.

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大多數組織都存有各種資訊以及成功解決問題的經驗，但是由於缺乏知識管理之應用，這些資訊或經驗都不是很容易累積，且經常需要重複花費許多時間去找尋或整合一些零散的知識，造成組織資源與成本的浪費。 本研究以政大商學院為例，集中探討研究型知識與研究人員，並參考Advanced Distributed Learning (ADL)所發展之SCORM content aggregation model提出一個最佳實務模型The Shareable Researching Knowledge Object Reference Model (SREKORM)，希望透過對研究型知識的的系統管理，協助研究人員知識分享、創新，更可為組織累積智慧，創造價值。主要建議如后： (1)將知識呈現方式由傳統的文件轉換為知識物件呈現方式。 (2)將知識搜尋方式由傳統的全文檢索轉換為知識物件檢索方式。 最後，經由論文訪談的方式，了解研究人員從理論及實務對本研究的觀點，並驗證本研究付諸實行之可行性。 / Knowledge is generally available, but not always readily accessible, due to lack of knowledge management in most organizations. So people within organization always spent duplicate time to search or summarize scattered information. This study will focus on researching and researchers based on the College of Commerce, National Chengchi University, and reference the SCORM content aggregation model put forward by Advanced Distributed Learning, and then intends to develop a best practice of researching knowledge--The Shareable Researching Knowledge Object Reference Model (SREKORM), for the purpose of assisting innovation, knowledge sharing and accumulated. The proposal is as follows: (1) To transform the form of knowledge representation from traditional documents to knowledge objects (2) To transform the methods of retrieving knowledge from the traditional full text to knowledge objects. Finally, through case interview, the viewpoints of researchers regarding the theories and actual practices in research at NCCU can be understood and verified the availability of set up of SREKORM in NCCU offered by the current study.