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Darbuotojų požiūris į kokybės sistemos diegimą / Personnel‘s Attitude Towards the Implementation of the Quality System in a HospitalAmbrazevičienė, Reda 15 June 2005 (has links)
Public Health Management
Personnel‘s Attitude Towards the Implementation of the Quality System in a Hospital
Reda Ambrazeviciene
Scientific adviser Dr. Ilona Buciuniene
Kaunas Medical University, Public Health Faculty, Department of Social Medicine.- Kaunas, 2005.-75 p.
Aim of the work. To analyse personnel‘s attitude towards the implementation of the quality system in a hospital.
Tasks. To estimate the level of the personnel participation in the implementation of the quality system and the attitude toward patients; as well as participation in the process of health care provision; to find out personnel’s attitude towards the main quality system’s documents that describe the work process; to give the recommendations of how to improve the implementation of the quality system in the surgery departments in hospitals.
Methodics of the Research. Object of the research – personnel‘s of the surgery departments attitude towards quality improvement. Research methods – analysis of the newest Lithuanian and foreign scientific literature and juridical documents, questioning the personnel. Questionnaire was given to personnel members at the surgery department; the return rate was 69,93 per cent. Methods of the statistical analysis – statistical significance of the data was measured by the criteria χ², number of the freedom degree (df) and the statistical significance. Responses to the questions and statements were analysed by the method of averages. Difference between several different... [to full text]
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