The research in this thesis focuses on the intangible resources of organisations. Intangible resources include an organisation's collective knowledge and learning, leadership talent, the values that shape its culture, routines and processes and the collaborative relationships. These intangible resources are known as intellectual capital (IC) because they support organisational activity along with financial and physical capital. Previous research has classified IC into three principle components of human, organisational and relationship capital and has established a link between IC and organisational value. Recent studies have also emphasised the notion of interrelationships between the three components of intellectual capital in developing capabilities that drive value creation. Yet it is often unclear how the various elements interrelate to one another to generate organisational value. This thesis investigates how IC contributes to organisational value creation. Central to this research is the examination of the mechanisms through which IC factors are integrated within organisations in order to develop capabilities. As innovation is widely agreed to be a determinant of organisational value creation, this research adapted and extended the model of intelligence and innovation proposed by Glynn (1996) to develop a comprehensive theoretical framework for empirically examining the synergistic effects of IC. Building upon four major theoretical streams: resource-based view of the firm, innovation theory, intellectual capital theory and organisational capabilities, this research has elaborated the ideas and constructs presented in the original model and de-contextualised them to an intellectual capital perspective. A qualitative, interpretive approach was applied to two in-depth case studies for investigating the intangible resource-base of two knowledge intensive companies. The results were then expanded to a cross-case context in order to compare and contrast the value creating potential of the IC factors. The findings of this research are presented in the form of a descriptive framework that classifies the characteristics of a value creating process. The purpose of the framework is to provide pointers for identifying IC resources and developing capabilities in a way that provides an organisation with sustainable competitive advantage, and thereby, value.

nÃo hà / Hà uma estimativa de 25% de pessoas talentosas distribuÃdas na populaÃÃo mundial, o que indica a participaÃÃo de fatores hereditÃrios. Contudo, sem a estimulaÃÃo do ambiente, nenhum talento se desenvolve. A educaÃÃo de alunos talentosos se justifica tanto do ponto de vista pessoal, pois cada indivÃduo tem direito ao pleno desenvolvimento de suas potencialidades, como do social, com o emprego socialmente produtivo dessas capacidades. No que diz respeito ao talento de lideranÃa, à de fundamental importÃncia que seja incentivado, desde a escola, para o exercÃcio da cidadania. Neste trabalho, foram utilizados os aportes teÃricos de Moscovici (2015); Renzulli (1984, 1986), Luckesi (2005), Viana (2005), Gardner (1995), dentre outros, que assinalam a importÃncia da participaÃÃo dos educadores e dos alunos no processo de identificaÃÃo e desenvolvimento dos talentos. O objetivo geral desta pesquisa consistiu em investigar a prÃtica de identificaÃÃo do talento de lideranÃa realizada junto aos alunos que ocupam a posiÃÃo oficial de lÃderes de sala de aula, nas turmas de 1 ao 3 ano do Ensino MÃdio de uma escola profissionalizante do CearÃ. Especificamente, visou: i) verificar qual o tipo de avaliaÃÃo educacional diagnÃstica usado para identificar alunos indicados como lÃderes de sala de aula; ii) identificar as caracterÃsticas do talento de lideranÃa apresentadas por esses alunos; iii) reunir sugestÃes, junto a professores e alunos, para a melhoria das estratÃgias de identificaÃÃo e ensino desses alunos. Assim, foi realizada uma investigaÃÃo de natureza qualitativa, na forma de um estudo de caso. A amostra foi intencional e composta por: i) 8 estudantes, ii) 10 professores e iii) 8 gestores, num total de 26 sujeitos. Foram utilizados, como instrumentos de pesquisa, o questionÃrio misto e o grupo focal. Os dados foram analisados por meio de anÃlise de conteÃdo. Os dados revelaram que o tipo de avaliaÃÃo educacional diagnÃstica do talento de lideranÃa utilizado pelos educadores à classificatÃrio, sem o uso de instrumentos ou tÃcnicas que possam avaliar melhor as caracterÃsticas, posturas e habilidades necessÃrias para ser lÃder de turma. Os atuais lÃderes de sala apresentam um estilo democrÃtico, proativo e servidor. As principais caracterÃsticas identificadas foram a responsabilidade, o compromisso e a postura exemplar. Os sujeitos consultados sugeriram formaÃÃo sobre lideranÃa e parcerias para aprimorar o processo de seleÃÃo e de prÃticas de ensino para essa populaÃÃo. / There is 25% of talented people distributed in the whole world population, which indicates the participation of hereditary factors. However, without environment stimulation, no talent develops. The education of talented students is justified based on a personal point of view, since each individual has the right to the full development of his/her potential, as well as based on a social point of view, towards a socially productive use of those capacities. Regarding leadership talent, schools must encourage it to the exercise of citizenship. Moscovici (2015); Renzulli (1984, 1986), Luckesi (2005), Viana (2005), Gardner (1995), proposed a theoretical framework to this study. They point out the importance of the participation of educators and students in the process of identification and development of talents. The main purpose of the current research was to accomplish an investigation about the practice of identification of the leadership talent carried out with the students who occupy the official position of classroom leaders, from the 1st to 3rd year of High School at a technical-professional school in CearÃ-Brazil. Specifically, this study aimed: i) verifying what type of diagnostic educational evaluation is used to identify students indicated as classroom leaders; ii) identifying the characteristics of the leadership talent presented by these students; iii) gathering suggestions, with both teachers and students, for improvement of the identification and teaching strategies of these students. Thus, a qualitative research was accomplished, as a case study. The mixed questionnaire and the focus group were used as instruments for data collection. A content analysis of the collected data was accomplished. The samples were composed by: i) 8 students, ii) 10 teachers and iii) 8 managers; 26 subjects altogether. The results revealed that the type of diagnostic educational evaluation of leadership talent used by educators is classificatory, without the use of better techniques to identify characteristics, postures and skills needed to be a classroom leader. The current leaders present a democratic, proactive and server style. The main characteristics identified were responsibility, commitment and exemplary posture. The subjects consulted suggested training on leadership and partnerships to improve the selection process and the teaching practices for this population.