Thesis (Ed. D.)--Boston University, 1993. / Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 177-182).

Thesis (Ph. D.)--Rutgers University, 1995. / Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 266-285).

M. Tech. Business Information Systems / The major objective of this study was to conceptualize a framework needed to guide effective usage of digital library. This study was motivated by the fact that, much as several studies have been conducted to inform digital library usage ; the determinants of the effective usage are still not clearly articulated. The study utilized the unified theory of acceptance and use of technology (UTAUT) to guide the flow and collection of data. By using a close ended questionnaire data was collected from three campuses of Tshwane University of Technology (TUT) namely ; Pretoria, Soshanguve and Garankwa. The Statistical Package for Social Scientist (SPSS) v21 was used to conduct univariate and bivariate analyses.

Thesis (Ph. D.)--Rutgers University, 2010. / "Graduate Program in Communication, Information and Library Studies." Includes bibliographical references (p. 196-207).

Public libraries, globally, are adopting the use of information and communication technologies (ICTs) in order to improve services to the users. ICTs in public libraries are enhancing services to the users by ensuring that services are available to them quickly and efficiently. ICTs in public libraries include computers and their Internet-based facilities, printers, photocopiers, laminators, faxes, telephones, televisions, compact discs, (CDs) and digital video discs (DVDs). This study focussed on the utilisation of ICTs in public libraries at Ekurhuleni Metropolitan Municipality (EMM). The general aim of the study was to assess the utilisation of ICTs at EMM public libraries by the users. Both qualitative and quantitative research approaches through a survey research method were deployed. The study targeted all public libraries at Ekurhuleni and within the libraries; library users and control librarians (librarians in charge of libraries at Ekurhuleni) were targeted. Control librarians participated in the study as key informants. The researcher needed to find out if they would corroborate what users said. There is a total of 43 public libraries at Ekurhuleni and eight were included in this study. These eight libraries were selected through stratified sampling. Out of 24033 registered users at Ekurhuleni libraries, 332 were randomly selected to take part in the study. All eight control librarians of participating libraries were included in the study. The total response rate for the targeted library users was 51% (170). The findings of this study indicate that although ICTs in EMM libraries are highly utilised, staff attitudes, cost of ICTs services, users’ lack of ICTs knowledge and skills, slowness of ICTs and power failure, make it difficult for users to maximise the full benefits offered by ICTs. The study recommended that the cost of ICTs services be reduced, customer care workshops and ICTs training be prioritised for staff, structured ICTs training programmes be developed for library users, users’ access time to Internet be extended, subscription to online databases be prioritised, Internet bandwidth be increased, uninterrupted power supply be installed in libraries and that positions be created for librarians specialising on ICTs. / Information Science / MA (Information Science)

Public libraries, globally, are adopting the use of information and communication technologies (ICTs) in order to improve services to the users. ICTs in public libraries are enhancing services to the users by ensuring that services are available to them quickly and efficiently. ICTs in public libraries include computers and their Internet-based facilities, printers, photocopiers, laminators, faxes, telephones, televisions, compact discs, (CDs) and digital video discs (DVDs). This study focussed on the utilisation of ICTs in public libraries at Ekurhuleni Metropolitan Municipality (EMM). The general aim of the study was to assess the utilisation of ICTs at EMM public libraries by the users. Both qualitative and quantitative research approaches through a survey research method were deployed. The study targeted all public libraries at Ekurhuleni and within the libraries; library users and control librarians (librarians in charge of libraries at Ekurhuleni) were targeted. Control librarians participated in the study as key informants. The researcher needed to find out if they would corroborate what users said. There is a total of 43 public libraries at Ekurhuleni and eight were included in this study. These eight libraries were selected through stratified sampling. Out of 24033 registered users at Ekurhuleni libraries, 332 were randomly selected to take part in the study. All eight control librarians of participating libraries were included in the study. The total response rate for the targeted library users was 51% (170). The findings of this study indicate that although ICTs in EMM libraries are highly utilised, staff attitudes, cost of ICTs services, users’ lack of ICTs knowledge and skills, slowness of ICTs and power failure, make it difficult for users to maximise the full benefits offered by ICTs. The study recommended that the cost of ICTs services be reduced, customer care workshops and ICTs training be prioritised for staff, structured ICTs training programmes be developed for library users, users’ access time to Internet be extended, subscription to online databases be prioritised, Internet bandwidth be increased, uninterrupted power supply be installed in libraries and that positions be created for librarians specialising on ICTs. / Information Science / M. Inf.

Libraries, particularly academic libraries implement technologies to enhance their services to promote teaching, learning and research. In this thesis the impact of information technologies (library technologies) on delivery of services at the Balme Library of the University of Ghana was evaluated. The researcher adopted the multi-methods approach to the research by using a semi-structured questionnaire to collect data from users (students) of the library and para-professional staff of the Balme Library of the University of Ghana who formed one group of the study. The interview was used to collect data form professional staff of the library who on the other hand formed the second group of the study. Responses of the data collected from the two groups formed the components of the study and data collected quantitatively were analysed using univariate analysis method and interpreted by the descriptive and inferential statistics method. The qualitative data, on the other hand, was analysed using the narrative analysis approach. The findings of the study reveal that a variety of IT facilities such as computers, internet, photocopiers, scanners, braille embossers, magnifiers for reading, reference management software, video conference facility, electronic theses, electronic databases, automated library system, electronic past questions and the library website are available at the library and are very accessible to all users (students) and staff of the library. Students and staff of the library have good IT skills to utilise those resources. The findings also reveal that the IT infrastructure had positive impacts on the delivery of library services ensuring that users received the appropriate services they needed at the right times and places The study found challenges of slow internet connectivity, unstable power supply, lack of IT skills, inadequate IT infrastructure among others and these hinder the maximum utilisation of IT in and out of the library and recommends periodic training of staff and users, proper maintenance of facilities, increase of internet bandwidth and better marketing of library services / Information Science / M. Inf. (Information Science)

Information and communications technology (ICT) makes remote access to information possible. Resource sharing facilitates the provision of access to information sources not owned by an individual library. Case studies were conducted at the University of South Africa and University of Namibia libraries to explore the provision of access to information in academic libraries in southern Africa through collection development, resource sharing and acquiring remote access to electronic resources through ICT facilities. It was found that both libraries have recently adapted their collection development policies to accommodate electronic resources although their budgets did not increase accordingly. The recruitment of ICT knowledgeable staff tends to be a problem at both libraries. Resources are shared via interlending and document supply with Unisa Library as a model in southern Africa. Both libraries add their holdings to the national bibliographies and Sabinet and are members of GAELIC. However, the UNAM library is a passive partner. A consortium within Namibia’s borders is suggested to improve resource sharing. / Information Science / M. A. (Information Science)

Public library services in New Zealand are being re-examined in light of the developments in ICT and an increasingly multicultural population. The research question investigated was “Can an internet portal on a public library website be used to meet the information needs of new Chinese Mandarin immigrants to the Auckland region of New Zealand?” In an attempt to effectively answer the research question and sub-questions the researcher conducted a literature review on two aspects relevant to the study: immigration theory and information behaviour (IB). Thirty Chinese Mandarin speaking recent migrants to the Auckland region of New Zealand were interviewed in-depth to determine their information behaviour (IB) and resources used. The findings indicate that respondents were in need of everyday survival information. The findings suggest that a more coordinated approach to information provision, for example through a library web portal, will assist respondents in their search for information relating to their initial settlement. / Information Science / M. Inf.

Submitted in fulfillment of the requirements of the Master of Management Sciences in Library and Information Science, Durban University of Technology, Durban, South Africa, 2015. / This study investigates the preparedness of subject librarians to meet the challenges of information technology in higher education institutions in the province of Kwa-Zulu Natal. The objectives of the study were to identify different technologies that subject librarians use, also to investigate the preparedness of subject librarians to meet the challenges of information technology as it changes rapidly. Furthermore to determine the areas in their technological skills that subject librarians need to improve or strengthen; and to investigate whether the surveyed institutions are providing training and development programmes to re-skill and update subject librarians on new technologies. The target population for this study was subject librarians from major academic institutions in Kwa-Zulu Natal. Electronic questionnaires were administered to subject librarians for data collection purpose. The study revealed some weaknesses in the use of some technology as well as challenges being faced in skills transfer using technology. Recommendations were made on support from the management of universities in re-skilling subject librarians and pro-active actions from subject librarians should they encounter something new in technology. / M