Parenting education is a process of providing information to parents on the challenges of parenting, services available for families, and ideas on how to interact with children. The federal Even Start family literacy program, designed to increase the educational opportunities of parents and children, has a strong parenting education component. Parenting information is offered through formal classes, support groups, home visits and by involving parents in their child's classroom. Using the life course and family system's perspective, this study examined the impact of participation in the Even Start program on parents' knowledge of parenting and their parenting practices. The study employed a pretest-posttest design and utilized quantitative and qualitative methods of data collection. In all, 74 Even Start and 26 comparison group parents participated. Four hypotheses were tested: (a) Even Start parents would make greater gains in parenting knowledge and practices than would comparison group parents; (b) parents who made gains in parenting knowledge and practices would have different demographic characteristics than those who did not make gains; (c) parents with lower depression, higher self-esteem, and greater social support would make greater gains in parenting knowledge and practices; and (d) programs offering more hours of parenting education would have parents making greater gains in parenting knowledge and practices. Quantitative results indicate that there are demographic differences at pretest and posttest in parents' scores on parenting knowledge and practices although there is no significant difference in score gains as the result of program participation. More positive parenting practices were associated at pretest and posttest with lower levels of depression. Qualitative results found increases in parenting knowledge, parenting practices, and self-esteem. No differences were found in programs who offered greater number of hours of parenting education than those that did not. / Graduation date: 1997

This study used a mixed method approach (quantitative and qualitative) to examine the commonalities and differences between Hispanic and non-Hispanic participants of the Even Start Family Literacy Program. Using a life course perspective, this study examined the educational background and life history of Hispanic and non-Hispanic participants, their reasons and goals for program participation, and changes experienced due to Even Start participation. The sample for the qualitative analysis consisted of 32 Hispanic and 25 non-Hispanic female participants. Quantitative latent growth curve analysis was conducted on 96 (75 Hispanic and 21 Non-Hispanic) participants to measure change over time and to estimate the differences in rate of change between Hispanic and non-Hispanic participants. Results of this study indicate that wide commonalities yet vital differences exist between Hispanic and non-Hispanic participants. Poverty was the significant determinant factor in Hispanic as well as non-Hispanic participants' school failure. The experiences and implications of poverty, however, varied for Hispanic and non- Hispanic parents. The reasons and goals for Even Start participation were to achieve self-sufficiency for Hispanic and non-Hispanic parents. Achieving self-sufficiency involved acculturation to the American society for Hispanic participants. For non- Hispanic parents achieving self-sufficiency involved attaining GED and getting off of welfare. No effect of ethnicity was identified on the five outcome measures quantitatively examined in this study, which include knowledge of child development, parenting confidence and support, depression, self-esteem, and life skills. Initial differences existed between Hispanic and non-Hispanic participants in knowledge of child development and life skills, with non-Hispanic participants reporting higher knowledge of child development and greater life skills. Non-Hispanic participants, however, did not make greater gains than their Hispanic participants after being in the program. Qualitative results indicate that skills gained by Hispanic participants helped them acculturate in the American society, whereas for non-Hispanic participants the program helped achieve a sense of purpose and direction in life and create a better life for themselves and their family. / Graduation date: 2003

In recent years interorganizational collaboration has increasingly been emphasized as an important step for addressing inefficiencies in the delivery of human services. Among the many benefits of collaboration described by human service authors are the creation of a more consumer-friendly service system, more efficient use of available resources, and avoiding service duplication. During the Spring and Summer of 1996, six focus groups were conducted in Oregon to assess the quality of collaboration between local social service providers and Even Start, a federally funded family literacy program. The federal Even Start legislation required that all Even Start programs collaborate with social service providers in their local communities to improve services for families and avoid duplication of services. This study examined data from the Even Start focus groups using a three-level hierarchical model to determine the approximate level of collaboration that existed in each of six Even Start communities. Results of the analysis indicated that collaboration in three of the six Even Start communities was at or near coordination, the middle level of the three-level model. Collaboration in the other three communities appeared to be somewhere below the lowest level of the model, cooperation. Although agencies at such a minimal level of collaboration may consider each other partners, they are likely to have limited knowledge about each other's operations and clients. Because three of six Even Start communities fit below the lowest level of the model, the model had limited utility for this analysis. However, for interagency relationships at higher levels, the model was effective in helping to find the approximate intensity of collaboration. Although the primary focus of the model used in this analysis was on collaboration intensity, a comprehensive evaluation of collaboration would include numerous additional variables, especially outcomes related to the purposes of the interagency relationship. Several lessons learned during the course of this study have implications for future research. First, by creating data sets that are amenable to examination from multiple perspectives, qualitative methods offer unique flexibility for data collection in secondary circumstances such as the present study. Second, it is likely that collaboration in occurs in varied patterns, few of which resemble the highest levels of collaboration advocated by authors in the field. Finally, rather than broadly encouraging human service organizations to move toward the highest levels of collaboration, researchers need to provide answers to basic questions about what forms of collaboration are most helpful, in which circumstances, and why. / Graduation date: 1999

Literature for and about successful volunteer literacy programs highlight and advocate for practices that inform administrators and trainers of the needs and expectations of volunteer tutors. Applications of this knowledge can affect the type of policies that administrators implement in their programs and the type of support that they provide for their tutors. This project was an opportunity for the researcher to reflect on his experiences as a consultant and trainer with community-based programs and to increase his understanding of the volunteers in order to assist in future administration and training work.

The present study identified and described the general education English as a Second Language (ESL) programs in Multnomah County, Oregon, offered by nonprofit organizations, in order to promote a more coordinated effort to meet the needs of the community. The study asked the following questions: 1) What are the non-profit organizations providing general adult ESL instruction in Multnomah County, Oregon?; 2) What are the nature and characteristics of these adult ESL education programs, including methods of recruiting, assessing, and tracking students?; 3) What are the methods of recruiting, training, and tracking volunteer teachers?; and 4) What, if any, ESL resource services made available would be perceived as most beneficial to this sector of the ESL instructional community? There were three parts to the study: 1) identifying the organizations, conducted by using an exploratory approach; 2) structured telephone interviews; and 3) classroom observations and/or teacher interviews, conducted by using ethnographic techniques with a stratified sample derived from the analysis of the data generated in the second portion of the research. Fourteen organizations qualified for the study, serving approximately 428 students. Methods of student recruitment were most commonly by word of mouth and referral or refugee assignment. Very few formal means of student evaluation and tracking of educational progress were reported. All ESL instruction was found to be performed by approximately 185 volunteers, recruited most frequently by word of mouth. Volunteers were most commonly trained by attending volunteer training seminars and/or receiving prepared handouts, or by no training at all. Tracking was done by telephone, forms, or not at all. The services perceived most valuable, listed from most to least, were: tutor training seminars, instructional material recommendations, grant and funding information, recruitment of volunteer tutors, and recommendations on methods of student evaluation. Student evaluation was the only service rated less than valuable. A mailing list was created from the information generated from the telephone interviews and forwarded to Portland Community College, and The Portland Literacy Council, whose information has been updated accordingly.

This study explores perceptions of interorganizational collaboration through an investigation of the opinions and actions of a public library and three community-based organizations. Interorganizational collaboration is often viewed as an effective strategy for accomplishing objectives that would not otherwise be possible with a single organization. Particularly for complex societal issues such as adult literacy, researchers and practitioners believe collaboration between organizations is necessary in order to achieve desired outcomes. Public libraries are engaging in collaborations also to extend their reach, establish the library’s relevance, increase community involvement, and advocate for their position as a community asset. This thesis is a case study of one such library and its community partners. In 2005, Oregon’s Multnomah County Library (MCL) developed a strategic plan that included helping adults reach their personal literacy goals. Recommendations for the implementation of adult literacy services included advice against the library becoming a direct service provider and advocated instead for the use of community relationships in order to pool resources, generate new ideas, and improve access to services. This thesis explores how MCL and three employment agencies envision and enact collaboration, and how they perceive and engage with each other as partners or collaborators. Semi–structured, open–ended interviews with central players at MCL and staff from three employment agencies formed the basis of this research. These thirteen participants represented multiple perspectives on adult literacy and collaboration in the library and its community. Participants’ responses were coded and organized according to themes found in the literature, and additional themes emerged from significant topics in the interviews. Analysis consisted of comparing and contrasting the themes with existing theory and across participants, determining patterns and relationships, and developing a framework for understanding the perceptions of collaboration held by the library and its community. Although the collaboration literature distinguishes between partnership and collaboration, the participants in this study used both terms interchangeably. However, they typically referenced and had experience with relationships between individuals (partnership) as opposed to relationships between organizations (collaboration). Participants indicated that the role of the individual, characterized by the importance of a personal connection and the effort required to engage in partnership or collaboration, was the most important factor in building working relationships. Considering that participants typically described relationships between individuals as representative of collaborations or partnership, a logical consequence is that an individual contributes significantly to the process. Other findings of this study focused on the differences between how MCL perceived its role as a partner and how the employment agency staff perceived the library as a partner. Although the community participants believed in the benefits of collaboration, they did not often pursue collaboration, and they did not see the library as a partner. Conversely, engaging with the community was part of the library’s mission, and each library participant confirmed that the goal of the library was to reach out to those who did not already know about the library. Three factors that shaped the process of partnering with the library were used as a framework for exploring the different perspectives held by the library and the community participants. Through an exploration of the library’s goals for community engagement, the library as a resource, and the library meeting community needs, this study found that the community participants perceived barriers to using the library as a resource and didn't realize that the library wanted to help them meet their needs. Implications of these findings for libraries and communities include the need for clarification of goals for collaboration and type of collaboration. Through a concrete awareness of the objectives for each collaborative endeavor, the library and community agencies can better understand the initial effort and resources required. Because the employment agencies did not see the library as a partner, the library may have to lead the process of engaging with the community, helping the community identify its needs, and explicitly linking library resources to specific community needs. Suggestions for future research include investigation into individuals who seek partnership or collaboration, specific information about initial interactions between individuals that eventually leads to collaboration, and the importance of linking the collaboration research to the public library setting.