Environmental management has increasingly become a critical approach for dealing with environmental issues. Implicit in this, is the premise that for environmental management to be effective, a systematic approach is imperative. For this reason, environmental management systems have emerged as the strategy for organizations within which environmental management initiatives are co-ordinated. While environmental management systems (EMS) are a necessary and important tool to achieve quality environmental performance and protection, experience with them illustrates how their adoption and implementation are constrained by a number of factors. EMS cannot operate in isolation. Rather, they need to be incorporated into an organization's overall management strategy. Using the Msunduzi Council as a case study, this study looks at the challenges and complexities that local governments, tasked with the protection of the environment at local level, encounter. The New England Road Landfill Site has been highlighted as a section of the Msunduzi Council where an Environmental Management System is entrenched. Research methods used to obtain data comprised a workshop and key informant interviews. Issues that emerged from the workshop informed and directed the analysis of the data. As research undertaken and conclusions drawn suggest, the adoption and implementation of an Environmental Management Framework or System ensures that environmental matters are tackled in a systematic and proactive manner within an organization. This in turn promotes quality environmental management and subsequently sustainable development. / Thesis (M.Sc.)-University of Natal, Pietermaritzburg, 2002.

Ongoing quality concerns in low Income housing have allegedly not been addressed adequately, as has been expressed in numerous speeches and at the Provincial Housing Summit of 2005. This study is an investigation into quality concerns in house construction in governmentsubsidised low-income housing projects in the Pietermaritzburg area. It is informed by total quality management literature. It is motivated by aspects including: (1) government's accountability for public funds; (2) serving as base research for improved resource allocation; (3) and for quality improvement and sustainability strategies; (4) creating an opportunity for introspection by other members in the supply chain; and (5) a responsibility of all stakeholders to realise the ultimate goal of customer satisfaction. Research Design The following research objectives were set: (I) To identify house construction quality concerns in government-subsidised lowincome housing projects in the Pietermaritzburg area. (2) ... To identify the causes of house construction quality problems in the low income housing delivery environment within the Pietermaritzburg area, from the perspective of the developers, municipality and Department of Housing : KwaZulu-Natal. In the context of this research, "developer" is defined as the entity used by the Department or the municipality as an agent for implementing projects. (3) .. To identify how house construction quality issues are currently being addressed. The research was approached in two phases. Phase I was designed to identify whether quality concerns existed in the low income housing projects in the Pietermaritzburg area; and to identify the nature and the extent thereof. Phase 2 was designed to explore the perceived causes of quality concerns, and to identify the systems used by the municipality, its developing agent and the Department of Housing, to ensure sustained quality management. Findings Defects : The findings recorded in Chapter 5 illustrate that there are quality concerns in Pietermaritzburg in relation to government-subsidised low-income housing which were caused mainly by poor workmanship, especially the topping of slabs (i.e., the process in which a final layer of cement is applied to smoothen the floor surface, also refelTed to as "screeding"). The Pareto analysis'indicates that there is a mixture of defect types and causes that need to be addressed, and in order of priority_ These are : (I) screeding; (2) water connection; (3) fitting frames; (4) site clearance; (5) constructions of walls; (6) plumbing, specifically toilet fittings; (7) glazing; (8) corking/filling of gaps; (9) plaster material; (l0) door quality; (11) plaster work; and (12) the quality of frames. Existing systems, norms and standards: Role players are at different stages of advancement with regard to quality and supply chain management. The institutions appear to have an internal focus to quality management that is not customer focussed and lacks information and involvement of all stakeholders. There is no formalised policy on quality management. Such a policy is needed to guide quality improvement and monitoring systems (Gryna, 200 I: 185). The institutions do not appear to have a quality management strategy, or to have a fully integrated quality perspective. Quality assurance and audit process are also lacking. Neither the municipality nor the Department appears to use statistical process control systems to measure and analyse all processes. It appears that the proper infrastructure is not in place to implement a quality management system. Information systems are poor and this is a barrier to effective quality improvement implementation programmes, and to effective project management. There is no common understanding of roles, responsibilities and inspection criteria and processes and internal and external role players are excluded from quality management processes. The management environment and organisational culture within the municipality and the department do not appear to be conducive to encourage a learning organisation approach. Materials quality is not monitored, although it is noted that materials are not perceived to be the cause, and from the sample it is clear that materials have not contributed much to defects. Recommendations: These have been summarised as follows: I. The adoption of a quality management policy that incorporates all stakeholders; 2. The inclusion of quality management in strategic plans with a phased implementation programme; 3. Partnership development and joint planning with all role players; 4. Use of larger contracts, over a longer period of time through a programmatic systems approach; 5. Identification ofbenchmarking partners; 6. The adoption of an audit and assurance mechanism, based on ISO 9000; 7. Development of a learning organisation and change management culture, led from the top; 8. The inclusion of quality performance targets in managers' performance reviews; 9. Clearly defined inspections procedures and documents (including roles and responsibilities), and availability of these on site; 10. Information management systems upgrading; 11. Revision to National Building Regulations in the context of low-income housing; 12. Improved municipal strategies on water connection; 13. On site training regarding topping of slabs, fitting windows and door frames and block work; and 14. Training of all managers and staff on all aspects of quality management theory, tools and techniques, and specifically in relation to low-income housing. / Thesis (MBA)-University of KwaZulu-Natal, Pietermaritzburg, 2006.

Inequality in South Africa in terms of access to education, finance, food security, and public amenities is worse in rural areas under traditional leadership than in urban areas not under the control of traditional leaders. In most of these areas, people live in abject poverty and underdevelopment is rife with no access to economic opportunities, basic services and economic and social infrastructure. This study attempts to ascertain the involvement of traditional leadership in the Local Economic Development (LED) of these areas. It also explores the mandate given to traditional leadership through government legislation, policies and programmes in LED. The study further seeks to suggest through a model how traditional leadership could be involved in LED. This study focuses on the following questions:  What are the fundamental causes of the exclusion of traditional leadership in LED?  What government policies and programmes are in places that explicitly spell out the role of traditional leadership in LED? and  What are the perceptions of traditional leadership implicit in the government’s LED initiatives? The scope of the study covers the uMgungundlovu District which has 24 traditional councils that form the local House of Traditional Leaders. These traditional councils spread across the seven local municipalities that form part of the District. The data was collected using a qualitative research methodology which focused on interviews with government officials and traditional leaders, to get their perceptions on the role of traditional leadership in LED. Government legislation, policies and programmes have also been reviewed to check the official government position on the role of traditional leadership in LED. Engagement with government officials, traditional leaders and government publications reveals that traditional leadership is not playing a role in LED. There are no LED programmes directed to traditional communities that are led by traditional leaders. There is then a justifiable perception that traditional leaders are being deliberately excluded from government LED initiatives. A review of the government legislation, policies and programmes indicates that they do not bar the traditional leaders from playing a role in LED. The constitution of the Republic of South Africa provides a broad framework with regard to the role of traditional leaders by stating that the national government may provide for a role of traditional leadership in matters affecting their communities. The White Paper on Traditional Leadership and Governance recognizes traditional leadership as an institution located in rural areas that has a role to play in the fight against poverty. The Traditional Leadership Governance and Framework Act states that government may provide a role for traditional leaders in respect of economic development. This study provides a model through which traditional leadership could be involved in LED. The model provides for a role to be played by the provincial House of Traditional Leaders, as part of LED policy formulation; a role for the local House of Traditional Leaders as part of LED strategy development; and for a Traditional Council, as part of LED implementation monitoring. Traditional ward’s headmen are envisaged as assisting in coordination and a ward committee, in which traditional leadership is represented, is envisaged as contributing towards evaluation. The study finally recommends that the Provincial Department of Economic Development and Tourism in collaboration with the Department of Cooperative Governance and Traditional Affairs should establish a fund for a LED programme for traditional communities. The study further recommends that the conceptualization of LED programmes should be done in consultation with traditional leadership, and that traditional leadership should lead the implementation of the programme in their respective areas. / Thesis (M.Com.)-University of KwaZulu-Natal, Westville, 2012.

The study was motivated by a concern for the high vulnerability of poor African women to HIV/AIDS in South Africa and an understanding of their role in the growing informal trade sector in Durban. As the institution responsible for managing informal trade development, this study examines the role of local government in addressing AIDS vulnerability and impact within this economic sector. Local government in South Africa is at the centre of potentially conflicting policy agendas: promoting citizen participation in social and economic development while creating an efficient and competitive local economy. The research outlines how the challenge of meeting these divergent goals has influenced policy approaches to informal trade and the extent to which these constrain or support women traders and their enterprises. The study examines how this in turn influences their economic vulnerability to HIV/AIDS. The study also explores the institutional attitudes and current approaches to addressing HIV/AIDS in the informal trade sector and explores the potential for a targeted and integrated response. In-depth interviews with local government staff and external stakeholders were used to investigate institutional perspectives on the significance of HIV/AIDS and the importance of creating appropriate local level interventions within informal trade settings. Interviews also assessed current management and support strategies for informal trade and examined whether these create an enabling environment for women to protect themselves and their enterprises against the threat and impact of HIV/AIDS. Interviews were supported by an extensive review of gender and HIV/AIDS literature and analysis of relevant policy regarding informal economy and SMME development in South Africa. The study found that the multiple pressures on local government, as well as institutional restructuring and staff changes have inhibited progress towards implementing an effective management strategy for informal trade. A lack of regulation threatens the security and livelihoods of survivalist women traders, and high barriers to obtaining permits to trade impact negatively on women due to their multiple constraints and responsibilities. The study revealed that priority in providing holistic business support, including skills development and financial services, is skewed towards more profitable enterprises which has excluded most women traders. This has restricted women's productive capacity and enterprise development and heightened their economic vulnerability to HIV infection and impact. This is compounded by a lack of functional, representative organisations to convey the concerns of marginalised female traders to local government. It is likely that the prevalence of HIV/AIDS in informal markets in Durban is high. However, stigma and discrimination has prevented widespread disclosure. The vulnerability of women and the impact of HIV/AIDS on their enterprises and local economic development is recognised by staff working at street level, but not by key decision makers. This, in conjunction with the marginalisation of the sector as a whole, has influenced the lack of progress in developing a co-ordinated multidisciplinary response to HIV/AIDS among informal workers. Few interventions which directly address HIV/AIDS have been put in place in the informal workplace, largely because of a lack of understanding of the crisis; its conceptualisation as a health issue only; and the fixed location of local government's response within the health department. Acknowledging the resource and capacity constraints within local government, the study concludes by outlining a series of realistic potential interventions which can be mainstreamed within the standard functions of local government. A shift in thinking is required to conceptualise AIDS as a workplace issue, and recognise the significance of its economic impact. Women traders need to be considered as valuable and vulnerable workers, as well as mothers and carers and therefore as an important group for targeted HIV/AIDS interventions. The study calls for gender-sensitive measures to be implemented, which recognise the specific needs and constraints of women in the informal trade sector. / Thesis (M.Dev.Studies.)-University of KwaZulu-Natal, Durban, 2004.

South Africa (SA) has always been a unique case for political scientists to analyse because of its heavy socio-economic cleavages created as a result of racist apartheid policies, but what has not been extensively covered is how these economic and social cleavages could impact on the practical experiences of public participation in post-apartheid South Africa. There are indeed many unexplored dimensions of this area. Herein lies the rationale for this research which revolves largely around global consensus amongst academics, development practioners, civil society as well as, amongst others, global bodies, that public participation is part of the solution to SA's development challenges but acknowledgement that obstacles to constructive SA public participation with local government do exist; it are these (potentially unique) obstacles which this dissertation aims to identify and examine in order to become part of the solution for a better SA for all. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Pietermaritzburg, 2008.

In recent years within South Africa, good governance has become a governmental goal with sound public participation processes becoming a core element of good governance practices. As a result of this goal, most decision-making tools have an element of public participation within them: a Strategic Environmental Assessment (SEA) is one such tool. This study aimed to examine the governance processes within the draft Mkhondeni Stream Catchment (MSC) area SEA with particular reference to public participation. Five objectives were conceived to achieve this aim. The first objective involved an examination of the public participation processes as articulated by the legislation. The second objective involved an examination of the public participation processes of the draft MSC area SEA. The third objective was to determine whether the ‘deliberation’ or public participation process was adequate. The fourth objective was to investigate how the draft MSC area SEA was framed and reframed by key stakeholders. The fifth and last objective of this study was to reflect on the public participation process and how it may be strengthened. Against the background of a focused literature review on good governance practices, public participation and SEAs, the fieldwork undertaken involved a qualitative approach using key informant interviews and random community member’s interviews. The key informant interviews were held with what are widely considered to be the key stakeholders within the MSC area SEA process. Random interviews were held with Ashburton community members to add value to this study by allowing for a wider perspective from general community members to be understood. There were 5 objectives that are set out for this study and they were achieved. Objective 1 is achieved through an examination into the public participation processes as articulated by the Provincial Department of Environmental Affairs and Tourism (DEAT) and legislation. The findings reveal that there is sufficient legislation and processes with regards to public participation in terms of Environmental Impact Assessments (EIAs); however it is noted that there is a lack of clarity with regards to the public participation processes and legislation within the SEA process and at present there are only recommendations for best practice. Objective 2 and 3 are achieved as they dealt with the understanding and adequacy of the public participation processes within the draft Mkhondeni SEA. The findings generated allow for the public participation methods and process used to be noted and in relation to the methods and process used the public participation process was deemed to be inadequate as it did not meet the minimum requirements stipulated by legislation in terms of public participation within an environmental assessment as well as the recommendations for best practice. Objective 4 is achieved by investigating how the draft SEA is framed by the key stakeholders. Out of the results the emerging themes that were identified within this study were that of: (a) Misrepresentation of the community by the Preservation of the Mkondeni Mpushini Biodiversity Trust (PMMBT); (b) the SEA being viewed as a learning process in which a lack of clarity emerged amongst interested and affected parties (I & APs) about the exact process that needed to be carried out to achieve the SEA; (c) a lack of trust in the government to take the comments of the community into consideration; (d) the importance of education within society about environmental tools, such as the SEA, and their uses; and (e) the need for social development to be considered alongside environmental concerns within the Ashburton area. And lastly, objective 5 is achieved as the public participation process within the draft SEA is reflected upon and recommendations are made. These recommendations deal with the following: (1) Involvement in the Formulation of the ToR, (2) Identification of I & APs, (3) Feedback, (4) Capacity Building and Education needs and (5) Management of the SEA Process. The intention of the researcher is that the knowledge derived from engaging with interviewees and from researching relevant literature will be used to improve future decision-making processes with the overall aim of improving the relationship between the relevant authorities and communities affected by so-called development. / Thesis (M.Env.Dev.)-University of KwaZulu-Natal, Pietermaritzburg, 2008.