by Sung Chi-Keung, John. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references (leaves 28-30). / ABSTRACT / TABLE OF CONTENTS / ACKNOWLEDGEMENT / CHAPTER / Chapter I --- INTRODUCTION --- p.1 / Chapter II --- HISTORY OF THE ARCHITECTURAL PROFESSION AND THE BUILDING INDUSTRY --- p.6 / Chapter III --- ANALYSIS OF ORGANIZATIONAL STRUCTURES --- p.14 / Chapter IV --- SURVEY RESEARCH --- p.48 / Chapter V --- STUDIES OF THREE ARCHITECTURAL FIRMS --- p.56 / Chapter VI --- CONCLUSION --- p.82 / APPENDIX / BIBLIOGRAPHY

Social movement literature suggests that organizations espousing radical ideologies must develop bureaucratic structures in order to survive, changes which inevitably create an organization more concerned with self-maintenance than social transformation. In the Battered Women's Movement, some radical feminists argue that trends toward increased formalization and centralization in feminist collectives provide evidence that the movement has been coopted, and thus radical organizations seeking to challenge inequitable social structures have been transformed into more traditional social service agencies. This thesis examines one shelter for battered women which, due mainly to severe internal conflict, found it necessary to modify its structure from a collective to a hierarchy led by a coordinator. This change led neither to decreased radical ideology nor to an increased focus on organizational maintenance at the expense of socially transformative goals. However, due to a lack of formalized procedures, this outcome largely reflects the personal inclinations of the coordinator.

This study aims to explore the management of offenders’ education for optimum rehabilitation in a Correctional Centre in Gauteng. In this study the nature of correctional education management is explored in relation to the self-concept of offenders as learners, as well as their view and experience on their future position as released parolees striving for reintegration into the society. Methodologically, the study is located in the qualitative paradigm where a questionnaire was designed to gather the respondents’ demographic profiles, and to extract from them the factors that influence crime propensity and amenability to correction through correctional education. The questionnaire was targeted at all functionally literate participants who indicated their interest at the sampling stage. The research site was a Correctional Centre in the Gauteng Province. Respondents comprised sixteen offenders and five officials. The key findings of this research are that policy intervention is crucial to improve the management of offenders’ education, so to remove barriers that hinder the exercise of effective education. How offenders’ education is managed impacts on their receptiveness of education. This implies their fate as future ex-offenders and their prospects of employment after release as citizens are tarnished with the stigma of a criminal record. Their self-esteem seems to improve with the acquisition of well managed education, while on the other hand, propensity to recidivate is high where the management of their education has failed and hopelessness and lack of motivation in planning for a better future pervade. Thus, proper management of offenders’ education can go a long way to ensure their successful reintegration in the society. The research report concludes with recommendations that could have implications for future research in the context of correctional education management, as well as implementation and monitoring of such management via policy in order to achieve optimum rehabilitation of offenders. / Educational Leadership and Management / M. Ed. (Education Management)

No description available.

The principal objectives of this study were to determine: a) the direct effect of an apartment manager’s leadership style and b) the direct and indirect effects of functional health, morale, and social activity on residential satisfaction using a path model. The sample for this study consisted of residents of government subsidized housing for the elderly in Virginia. The majority of the respondents were widowed, white females with and average age of 73. The sample was drawn from 10 apartment communities selected from a list of 19 communities containing 2,156 apartments. A self-administered instrument was developed, pretested, and revised as needed, and sent to one-half of the residents in each of the 10 communities. The responses were scored to determine the respondents' levels of residential satisfaction, perception of the apartment manager•s leadership style, level, of social activity, morale, and functional health. A total of 210 usable responses were obtained from the initial distribution of 582 instruments and one follow-up mailing. The total response rate was 36.1%. Leadership style emerged as having the strongest direct effect on residential satisfaction, .329, followed by social .222, morale, .071, and functional health, -.067. The R² was .262. The model was refined, positioning functional health, morale, and social activity as exogenous variables with leadership style as the intervening variable. The analysis was conducted separately for the group of respondents with eight years or less of education and for the group with more education. The total effect of every bivariate relationship was greater for the group with less education. The total effect of leadership style on residential satisfaction was .446 for the less educated group and .267 for the group with more education; for social activity, .371 and .178: for morale, .134 and .019; and for functional health, -.093 and .014, respectively. The R²s were .327 and .102, respectively. Leadership style of the manager has a strong direct effect on the residential satisfaction of the respondents as does their level of social activity. The total effect of morale and functional health on residential satisfaction is minor with functional health having a negative effect. The residential satisfaction of those with less education was more strongly affected by all variables than were the group with less education. / Ph. D.

by Chan Cheong Hee (Kenneth). / Thesis (M.B.A.)--Chinese University of Hong Kong, 1993. / ABSTRACT --- p.ii / table of contents --- p.iii / appendix --- p.iv / preface --- p.v / Part I (1989-1991) / Chapter a. --- background --- p.1 / Chapter b. --- organization settings --- p.5 / Chapter c. --- issues that drive the changes --- p.14 / Chapter d. --- diagnosis --- p.17 / Chapter e. --- interventions --- p.22 / Chapter f. --- commentaries --- p.25 / part ii (1992 - future) / Chapter a. --- introduction --- p.28 / Chapter b. --- diagnosis --- p.29 / Chapter c. --- interventions recommended --- p.44 / Chapter d. --- conclusion --- p.57 / appendix / Chapter I. --- PRC/HK SALES ORGANIZATION / Chapter II. --- PRC REP. OFFICE ORGANIZATION / Chapter III. --- CURRENT SITUATION - JOB RESPONSIBILITIES OF HK BASED SALES REP. AND LOCAL NATIONAL / Chapter IV. --- PERCEPTION OF CURRENT ORGANIZATION / Chapter V. --- ULTIMATE ARRANGEMENT / Chapter VI. --- COMMERCIAL ORGANIZATION INTERIM REPORT - 11 CRITICAL ISSUES / Chapter VII. --- ORGANIZATION CHANGE - DISCUSSION WITH STAFF / Chapter VIII. --- QUESTIONNAIRE FORM / Chapter IX. --- QUESTIONNAIRE RESULT / Chapter X. --- organization chart - 1996 projection

This study is an examination of the hypothesis that selected contemporary American novels offer vivid illustrations of modern problems and practices of management as seen in business and industry. Too often, university management courses treat management processes as isolated cases in limited and static settings. Novelists, on the other hand, treat these same processes in a broader context and often deal quite subtly and perceptively with everything from the mammoth corporation to the single proprietorship. Students proposing to become businessmen, therefore, should benefit from this novelistic perspective so frequently overlooked.

by Hui See-mun Alice. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1994. / Includes bibliographical references (leaves 51-53). / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.ii / LIST OF ILLUSTRATIONS --- p.iii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- METHODOLOGY --- p.3 / Chapter III. --- TOTAL QUALITY MANAGEMENT - AN OVERVIEW --- p.5 / Importance of Quality to banks --- p.5 / History of TQM --- p.7 / Definitions on Quality.......: --- p.9 / Definitions of Total Quality Management --- p.10 / Critical factors for a successful TQM program --- p.14 / Chapter IV. --- TQM IN CHASE MANHATTAN BANK --- p.18 / Reasons for implementing TQM in Chase --- p.18 / Fundamental principles and values of Chase TQM --- p.18 / TQM implementation in Hong Kong --- p.23 / Chapter V. --- EVALUATION AND RECOMMENDATIONS --- p.29 / Evaluation of the system --- p.29 / Recommendations --- p.33 / Chapter VI. --- CONCLUSION --- p.39 / APPENDIX / Chapter 1. --- Overview of ISO 9000 --- p.41 / Chapter 2. --- HKMA Quality Award Criteria Framework --- p.43 / Chapter 3. --- TQM plan --- p.44 / Chapter 4. --- Problem solving process 8c Quality improvement process --- p.45 / Chapter 5. --- Deming's 14 principles --- p.46 / Chapter 6. --- Juran's 10 steps in quality improvement --- p.47 / Chapter 7. --- Crosby's 14 steps in quality improvement --- p.48 / Chapter 8. --- Malcolm Baldrige Award assessment system --- p.49 / BIBLIOGRAPHY --- p.51 / LIST OF ILLUSTRATIONS / Figure 1. Framework of Chase TQM --- p.19 / Figure 2. Plan-Do-Check-Act Cycle --- p.21 / Figure 3. TQM Plan --- p.44 / Figure 4. Problem Solving Process --- p.45 / Figure 5. Quality Improvement Process --- p.45

by Rachel, Yu Mei Ping. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1994. / Includes bibliographical references (leaves 83-87). / ABSTRACT --- p.i / TABLE OF CONTENTS --- p.ii / LIST OF ILLUSTRATIONS --- p.iv / ACKNOWLEDGEMENT --- p.v / Chapter / Chapter I . --- INTRODUCTION / Background --- p.1 / Why Suddenly Needs 'Quality' ? --- p.2 / Actions by the HKHA --- p.4 / Chapter II. --- RESEARCH METHODOLOGY / The Research Problem --- p.6 / Literature Research --- p.6 / Interviews --- p.7 / Questionnaire --- p.7 / Chapter III. --- QUALITY AND CONSTRUCTION PROCESS / What Is Quality ？ --- p.10 / What Is ISO 9000 --- p.12 / The Construct ion Process --- p.13 / Special Characteristics of Construct ion Industry --- p.16 / Construct ion Vs Manufacturing --- p.19 / Chapter IV. --- QUALITY IN CONSTRUCTION PROCESS / Quality Adhered to Each Stage of Construct ion Process --- p.21 / What is Going On ？ --- p.25 / Why 'Construction Stage' ？ --- p.29 / Why ISO 9000 ？ --- p.29 / Chapter V. --- VIEWS FROM DIFFERENT PERSPECTIVES / A Triangular Relationship --- p.32 / Government --- p.33 / Contractors --- p.40 / Client (Private Developers ) --- p.48 / Chapter VI. --- CONCLUSION / Before and After the Research --- p.52 / Is It Suitable --- p.53 / Can It Cure the Quality Problem ？ --- p.55 / Would It Be Accepted ？ --- p.57 / Conclusion --- p.57 / Further Words on the Project --- p.58 / APPENDICES / Appendix I : List of Contractors Obtained ISO 9000 Certificates (Up To July 1993) --- p.59 / Appendix II : Sample of Questionnaire --- p.61 / Appendix III : ISO 9001 Quality System Elements --- p.70 / Appendix IV : Auditing Procedures --- p.81 / BIBLIOGRAPHY --- p.83

by Sitt Wing-leung William. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1995. / Includes bibliographical references (leaves 64-65). / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.v / LIST OF FIGURES --- p.vii / LIST OF TABLES --- p.viii / ACKNOWLEDGEMENTS --- p.ix / Chapter / Chapter I. --- INTRODUCTION / The Development of Quality --- p.1 / Rise of International Quality Standard --- p.2 / ISO 9000 Quality Standard --- p.3 / Significance of ISO 9000 --- p.5 / Maintenance Management --- p.7 / Project Objective --- p.8 / Chapter II. --- RESEARCH METHODOLOGY / Case Study Approach --- p.10 / Settings and Timeframe --- p.10 / Data Collection --- p.11 / Literature Review --- p.12 / Chapter III. --- MAINTENANCE MANAGEMENT / Company Profile --- p.13 / Maintenance Department --- p.14 / Repair and Maintenance --- p.16 / Problems Encountered --- p.18 / Improved Operating System --- p.21 / Benefits of the New System --- p.28 / Limitations of the New System --- p.29 / Chapter IV. --- APPLICATION OF ISO 9000 QUALITY SYSTEM / 14Elements Applied to Maintenance Department --- p.31 / Implementation Process --- p.41 / Difficulties Encountered --- p.45 / Hints to Successful Implementation --- p.47 / Benefits and Drawbacks --- p.50 / Chapter V. --- CONCLUSION / Summary --- p.53 / Recommendations for Further Study --- p.55 / APPENDIX --- p.57 / BIBLIOGRAPHY --- p.63