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Ski Operations Managers’ Decision Making Under UncertaintyKeltie, Denise January 2007 (has links)
Abstract
This study explores decision making amongst ski area management. In particular, it examined how ski area managers are challenged by the risk and uncertainty as a result of weather and visitor activity patterns. Prospect theory suggests that response to uncertain conditions may not result from the application of rational thought processes (Tversky & Kahneman, 2000). Instead, decision makers may fall victim to any number of seemingly arbitrary rules or processes as they attempt to deal with uncertainty.
Ski operations in southern British Columbia were chosen for study because of the importance of ski operations to the economy of this region as well as the challenging and variable weather events they have recently experienced. For example, this area hosts international and regional visitors as well as major events like the Vancouver 2010 Olympics and Paralympic Games events. As a result, there is considerable interest in creating ski conditions that are of international calibre. However, the Vancouver and the Coast Mountains faced a weather anomaly of warm, wet weather in January 2005. Nearby regions experienced equally problematic weather conditions the following December. The task here was to discover how ski area managers were coping with the uncertainty created by variable weather patterns.
This study utilized qualitative methods. In total, 16 ski area managers participated in semi-structured interviews between the months of November 2006 and March 2007. Interviews were conducted within three British Columbia tourism regions: Vancouver and Coast Mountains, Thompson Okanagan, and Kootenay Rockies.
The most common weather disturbances to selectively or entirely impact ski operations were high winds, cold temperatures, avalanche hazards, and lightning. Managers used both rules and tools to deal with the uncertainty created by weather conditions. In terms of rules, they often relied upon heuristic strategies (cognitive rules of thumb) to help with decision making. They tended to open and close at the same time each year for example. Often these heuristics were based on historical weather data and skier visitation rates. Many managers reported being unaffected by existing biases in their decision making or falling victim to escalation of commitment (often reported in decision making studies). These managers also relied on a variety of tools to reduce uncertainty during decision making. These tools included the use of management teams, reliance on experience and individual expertise, historical weather and skier data, and reliance upon business models. For example, most of those interviewed reported extensive efforts to enhance operational sustainability. They focused on diversification (of winter products and year round activities), slope development (summer grooming), snowmaking, and environmental sustainability initiatives. In each case, the goal seemed one of reducing uncertainty in an inherently uncertain situation. Industry and market trends were impacted by improved ski technology and the increasing popularity of internet and last minute holiday bookings.
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Ski Operations Managers’ Decision Making Under UncertaintyKeltie, Denise January 2007 (has links)
Abstract
This study explores decision making amongst ski area management. In particular, it examined how ski area managers are challenged by the risk and uncertainty as a result of weather and visitor activity patterns. Prospect theory suggests that response to uncertain conditions may not result from the application of rational thought processes (Tversky & Kahneman, 2000). Instead, decision makers may fall victim to any number of seemingly arbitrary rules or processes as they attempt to deal with uncertainty.
Ski operations in southern British Columbia were chosen for study because of the importance of ski operations to the economy of this region as well as the challenging and variable weather events they have recently experienced. For example, this area hosts international and regional visitors as well as major events like the Vancouver 2010 Olympics and Paralympic Games events. As a result, there is considerable interest in creating ski conditions that are of international calibre. However, the Vancouver and the Coast Mountains faced a weather anomaly of warm, wet weather in January 2005. Nearby regions experienced equally problematic weather conditions the following December. The task here was to discover how ski area managers were coping with the uncertainty created by variable weather patterns.
This study utilized qualitative methods. In total, 16 ski area managers participated in semi-structured interviews between the months of November 2006 and March 2007. Interviews were conducted within three British Columbia tourism regions: Vancouver and Coast Mountains, Thompson Okanagan, and Kootenay Rockies.
The most common weather disturbances to selectively or entirely impact ski operations were high winds, cold temperatures, avalanche hazards, and lightning. Managers used both rules and tools to deal with the uncertainty created by weather conditions. In terms of rules, they often relied upon heuristic strategies (cognitive rules of thumb) to help with decision making. They tended to open and close at the same time each year for example. Often these heuristics were based on historical weather data and skier visitation rates. Many managers reported being unaffected by existing biases in their decision making or falling victim to escalation of commitment (often reported in decision making studies). These managers also relied on a variety of tools to reduce uncertainty during decision making. These tools included the use of management teams, reliance on experience and individual expertise, historical weather and skier data, and reliance upon business models. For example, most of those interviewed reported extensive efforts to enhance operational sustainability. They focused on diversification (of winter products and year round activities), slope development (summer grooming), snowmaking, and environmental sustainability initiatives. In each case, the goal seemed one of reducing uncertainty in an inherently uncertain situation. Industry and market trends were impacted by improved ski technology and the increasing popularity of internet and last minute holiday bookings.
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Elements of a decision support system for chief nurse executives /Barton, Amy J. Gocsik. January 1993 (has links)
Thesis (Ph. D.)--University of Florida, 1993. / Typescript. Vita. Includes bibliographical references (leaves 150-158).
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A strategic environmentally conscious production decision modelStuart, Julie Ann 08 1900 (has links)
No description available.
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Household decision-making : the adoption of agricultural technologies in EthiopiaKebede, Yohannes January 1993 (has links)
Technology adoption has been seen as key to the development of more productive agriculture in lesser developed countries. But the adoption and adaptation of new agricultural technology occurs at the level of farm families where decisions are made based on perceived risks and benefits of the new technology, and its fit within the knowledge and practices of existing agricultural system. / The processes and consequences of household decision-making are investigated using unidisciplinary methods of decision analysis involving statistical, mathematical, psychological, anthropological and econometric techniques brought together in a holistic manner. The study is focused in the Ada and Selale regions of the Central Ethiopian Highlands. The technologies studied are fertilizer, improved crop varieties, pesticides and cross-bred cows. / Differences in goals and strategies of households are caused by inequalities in ownership of physical resources, and access to local institutions and indigenous knowledge. Village and regional institutions greatly influence access to physical (e.g. land) and non-physical (knowledge and information) resources. Successful intervention strategies are those that recognize region- and experience-specific potentials. / When compared with physical resources, non-physical resources exert greater influence on decisions to adopt technologies and on the efficiency with which inputs are used in the production of grain and milk outputs. Producers are willing to take risks in enterprises in which they have the advantages of favourable location or experience. The degree of risk-averse behaviour of households reduces the probability of adopting technologies in both study sites. Natural factors (e.g. rainfall) and policy variables (e.g., land tenure and market) increase production risk. Indigenous production knowledge and schooling consistently reduce variability in production.
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Collaborative multidisciplinary decision making in distributed environmentXiao, Angran 08 1900 (has links)
No description available.
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Control of construction contracts : analysis of systems for the control of progress, quality and cost of construction to the client, based upon six cases in building or civil engineering in the UKNinos, Gerassimos Emmanuel January 1983 (has links)
Six civil engineering and building projects under construction have been observed in order to compare theory and practice, and thus draw conclusions on how clients and their management teams may control construction effectively. It has been reported and the six studies have shown that during construction as problems occur decisions taken to tackle them result in changes to one or more of the independant variables cost, time and performance. It is therefore argued in this thesis that if these variables are to be controlled to the client's benefit: (i) clear responsibilities, duties and authority to make decisions should be given to the members of project management teams; (ii) a project control system should be set up which will help the management team to perform those duties; (iii) both the management team and the system should be organized to suit the particular project and client.
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Driving and restraining forces for economic and technical efficiency in dairy farms : what are the effects of technology and management? /Hansson, Helena, January 2007 (has links) (PDF)
Diss. (sammanfattning) Uppsala : Sveriges lantbruksuniv., 2007. / Härtill 4 uppsatser.
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Turning the wheels of change : the top management contribution to the process of strategy formation /Sminia, Harry, January 1900 (has links)
Thesis (doctoral)--Rijksuniversiteit Groningen, 1994. / Includes bibliographical references (p. 171-183).
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Analysing strategic decision-making in an environment with high rates of change : a model for leaders of organisationsWeilert, Heinz Maria 03 1900 (has links)
Thesis (MPhil (Information Science))--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: The thesis deals with the context, content (being concepts) and process of model
development. They are combined to propose a model for analysing strategic decision-making
in an environment characterised by high rates of change.
Over the last 230 years, society has been re-categorised from ‘agricultural’ to ‘industrial’ and,
more recently to ‘post-industrial’. Naturally, organisations are part of such society, and
strategy formation, as a process which is located within organisations, can only be discussed
within the context of the current society. By necessity therefore, the model for analysing
strategic decision-making would seek to reflect on the development of organisational
strategies in the current environment. This rapidly changing environment is characterised by
uncertainty which impacts on organisational decision-making.
Chapter 2 describes how the effects of uncertainty influences decisions and outcomes,
particularly when considering the decision-maker’s ability to manage risks emanating from
the environment, as well as organisational risks within own work domains. The loose
coupling of cause and effect leads to a conceptual problem when linear rationality is used to
frame meaning. Decision-makers experience demand to change such meaning (and structure)
based on the reality they are experiencing, presenting them with perceived dichotomies. In
order to overcome such dichotomies, ‘Constructivism’, as a methodology, is used to provide
form, acknowledging assumptions about behaviour and structure. The assumptions are
discussed using conceptual continuums (presenting the perceived dichotomies), posed as a
‘framework’ intended to assist leaders in dealing with uncertainty. Order, for example, is
temporarily established through standards that give an organisation stability. Innovation as a
concept, on the other hand, is associated with the flexibility required to succeed in dynamic
environments. Strategy formation in this thesis deals with the concepts ‘organising’,
‘standardising’, ‘rationalising’, ‘emergence’, ‘complexification’ and ‘innovation’ that form
part of such framework.
Chapter 3 provides insight to organisational order, which emerges from the interplay between
‘strategy formation’ as a deliberate process, and the emergent and varied organisational and
contextual forces at play over time. The process forms a narrative – and provides some of the
organisational stability. Strategies emerge, as would the institution created by the interplay.
The interplay results from continuous interaction between the intentional strategic
intervention and its actual interpretation or sensemaking throughout the organisation and its
context by those - including the leadership - who are operationalising the strategies. The
process of strategy formation provides opportunity for self-reflection by the decision-makers
(the I), the team members (the We), and the organisation - embodied in the social constructs
created through communication, processes and actions.
Chapter 4 connects the individual concepts in an iterative process of strategy formation, using
a morphological approach, to create structure from relationships. This enables the creation of
a normative model, which can be used in the process of analysing strategic decision-making
as a whole, that is, incorporating both the intention and its implementation.
The interplay and change of form provide the insight and the impetus for change to the
leader’s understanding of the schemata employed, the schemata embodied in organisational
strategy formation, as well as in decision-making. / AFRIKAANSE OPSOMMING: Die tesis handel met die konteks, inhoud (konseptueel) en proses van model ontwikkeling.
Hierdie dimensies word gekombineer om ‘n model voor te stel waarmee strategiese
besluitneming in ‘n omgewing met hoë ‘n veranderingstempo ge-analiseer kan word.
Gedurende die afgelope 230 jaar is ons sosiale omstandighede geherklassifiseer van
‘agraries’ na ‘industriëel’ en meer onlangs, na ‘post-industriëel’. Natuurlik is organisasies
deel van die totale sosiale omgewing en kan strategievorming, as ’n proses wat geplaas is
binne organisasies, alleen bespreek word binne die konteks van die huidige samelewing. Dit
is dus noodsaaklik dat die model vir die analise van strategiese besluitneming poog om na te
dink oor die ontwikkeling van organisatoriese strategieë in die huidige omgewing. Die snelveranderende
omgewing word gekenmerk deur onsekerheid wat ’n impak het op
organisatoriese besluitneming.
Hoofstuk 2 beskryf hoe die gevolge van onsekerheid besluite en resultate beïnvloed, veral
wanneer in ag geneem word wat die besluitnemer se vermoë is om risikos wat voortspruit uit
die omgewing, asook organisatoriese risikos binne die eie werksdomein, te bestuur. Die losse
verband tussen oorsaak en gevolg lei tot konseptuele probleem wanneer ‘n linêre rasionaliteit
gebruik word om betekenis te vorm. Besluitnemers ervaar eise om sodanige betekenis (en
struktuur) te verander, gebaseer op die werklikheid soos dit ervaar word, aangesien skynbare
teenstellings na vore kom. Ten einde sulke teenstellings te bowe te kom, word
konstruktiwisme as ‘n metodologie gebruik om aannames oor gedrag en struktuur te erken.
Die aannames word bespreek met gebruik van konseptuele kontinuums (wat die skynbare
teenstellings in ’n eenheid voorstel), en word gestel as raamwerk wat bedoel is om leiers te
help om suksesvol met onsekerheid om te gaan. Orde word byvoorbeeld tydelik tot stand
gebring deur organisatoriese standaarde wat organisatoriese stabiliteit bring Innovasie as
konsep word daarnaas geassosiëer met die soepelheid wat nodig is om in dinamiese
omgewings suksesvol te wees. Strategievorming handel in hierdie tesis met die konsepte
‘organisering’, ‘standardisering’, ‘rasionalisering’, ‘ontluiking’, ‘kompleksifikasie’ en
‘innovasie’ wat deel vorm van sodanige raamwerk.
Hoofstuk 3 gee insig in die organisatoriese orde wat ontluik uit die interaksie tussen
‘strategievorming’ as bewuste proses en die ontluikende en veranderlike organisatoriese en
kontekstuele kragte wat oor tyd heen aan die orde kom. Die proses vorm ‘n narratief – en
voorsien gedeeltelik organisatoriese stabiliteit. Strategieë ontluik soos wat die instelling deur
die interaksies gevorm word. Die interaksies is die gevolg van voortdurende wisselwerking
tussen die bedoelde strategiese intervensies en die werklike interpretasie of singewing deur
die organisasie heen en in die konteks deur diegene – insluitende die leierskap – wat die
strategieë operasionaliseer. Die proses van strategievorming gee die geleentheid vir selfrefleksie
deur die besluitnemers (die Ek), die spanlede (die Ons), en die organisasie –
uitgedruk in die sosiale konstrukte wat deur kommunikasie, prossese en aksies geskep word.
Hoofstuk 4 verbind die individuele konsepte in ‘n iteratiewe proses van strategievorming, om
daarmee struktuur uit verhoudings te skep. Dit maak die daarstelling van ’n normatiewe
model wat gebruik kan word in die analise van strategiese besluitneming as geheel, dit wil sê,
met insluiting van beide die intensie en die implementering, moontlik.
Die interaksie en verandering van vorm gee die insig en die impetus vir verandering aan die
leier se verstaan van die skematas wat gebruik word, skematas wat beliggaam is in
organisatoriese stratiegievorming en besluitneming.
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