<p>The study investigates knowledge management (KM) practices in the public sector in Botswana. The underlying premise is that good KM leads to efficiency and effectiveness. The study assesses the KM practices in the government departments by means of a questionnaire survey of senior managers. The assumption is that the corporate manager/directors will know what knowledge is there, how knowledge is created, shared and flow in the organization. The main question of this study is whether the Botswana public sector is practicing KM. Related questions are:&nbsp / What are the views of public service managers/ directors on the benefits that can be reaped from KM practices?&nbsp / What evidence is there that the public service has a culture of sharing information and knowledge? And how are staff members encouraged to internalize and use new knowledge? How are creativity and new ideas encouraged?&nbsp / Are there appropriate technological resources to facilitate effective KM, for example central knowledge repositories and social networking?The study explores the problem and questions by means of a questionnaire survey amongst 43 departmental directors of the Government of Botswana. The overall finding is that information management rather than KM is being practiced. The respondents, senior public service managers, certainly recognize the value of and the need for KM. But, they themselves identify certain weaknesses, such as lack of knowledge of KM among their staff, weak communication inside and across the departments, lack of policy and lack of good KM systems.<br /> .</p>

In this study, it is aimed to determine and implement a process based strategic planning methodology for Turkish Ministry of Finance. Proposed methodology has been implemented in Ministry of Finance by a T&Uuml / BiTAK supported strategic management project in collaboration with Ministry of Finance Strategy Development Unit (MoF_SDU), T&Uuml / SSiDE and a private Consultancy Company. This project was a direct consequence of reforms on Public Financial Management and stipulated by the Laws No. 5018 and 5436 which have been prepared based on efficiency in public service delivery. Proposed methodology is different from other strategic planning methodologies for public and non-profit organizations because it uses a combination of numerous techniques that are previously developed for strategic planning. Examples are mentoring, e- learning, idea tray method, and process modelling. Firstly, strategic planning methodology is determined with close inspection of international approaches and best practices. Ministry of Finance&rsquo / s organizational chart is redesigned to enable more effective and efficient operation. Ministry of Finance is divided to 14 strategic business units (SBUs). For every SBU, detailed environmental analyses are conducted and critical issues are derived. Mission and strategic vision statements are clearly determined and core processes are modelled and standardized. Strategic goals and detailed objectives are formulated. Finally, performance indicators are determined for every objective for evaluation and continuous improvement. At the end of the implementation, 2008-2012 strategic plan for Ministry of Finance is prepared and numerous organizational improvements are observed.

Innovations in the public services have become mandatory to provide more efficient and secured services to the citizens. In today&#039 / s fast changing technological environment, the sustained management of innovation is the most vital executive task for the organizations. Identification of the technological innovation process is required in order to manage innovation in the public organizations. This thesis study aims to build a technological innovation model for public organizations in Turkey identifying technological innovation process, stakeholders of the process, sources of innovation, obstacles of innovation and driving forces of innovation. In this research study, strategically important organizations, including all ministries and the pioneer public organizations that perform technological innovation projects are analyzed. In the research study, case study is used as a research strategy and interviews are used as data collection methods. Using collected data / data sets are produced and presented in tables. Data analysis results enable to identify technological innovation process, stakeholders of the process, sources of innovation, barriers of innovation, and driving forces of innovation. Consequently, in accordance with the findings of the study, a new technological innovation model that may pave the way for technological innovation projects and enable successful management of innovation process is constructed. The proposed model lights the way of managers for their innovation projects by means of determining unclear innovation process and identifying the inputs and outputs of the process. Moreover, this study is a guide for managers in public organizations identifying possible obstacles and offering solutions, identifying driving forces to accelerate the innovation process, emphasizing the importance of interaction between the stakeholders.

Le débat public sur le changement dans le secteur public s'organise actuellement selon une ligne de démarcation qui oppose les tenants de la performance et de l'efficience qui penchent vers la privatisation des services publics, et de l'autre les tenants de l'assimilation de la « défense du service public » et de l'intervention de l'Etat au rejet de toute notion d'évolution et de performance. Le programme de recherche du management public doit s'enrichir pour contribuer à sortir de ces fausses alternatives et lier la question politique de l'évolution de l'Etat et celle, technique, de la réforme administrative.<br />Nous posons le débat du point de vue de la théorie de la connaissance, en montrant que ces deux postures se rattachant toutes deux au positivisme logique et qu'elles passent à côté des grands enjeux du changement du secteur public. Dans la lignée des travaux de Hayek nous proposons une ligne de démarcation entre positivisme et évolutionnisme. En partant de la distinction faite par North entre institutions et organisations, nous analysons leur dynamique différente et le lien qui peut être établi entre innovation institutionnelle et organisationnelle dans le secteur public. Cette nouvelle perspective implique un retour au politique comme source de la décision publique et donc à la philosophie politique comme point d'où penser le management public.<br />Dans un deuxième temps, nous définissons des axes d'enrichissement du programme de recherche en management public pour lier philosophie politique et efficacité pratique. Le changement dans un environnement incertain demande de réviser le système de croyances sous-jacent aux institutions et repose sur l'apprentissage collectif et la progression par essais et erreurs. Le politique, réduit selon l'actuelle ligne de démarcation à une fonction support de la gestion publique, retrouve toute sa place, au sens de la philosophie politique classique et de l'humanisme civique républicain. Support du questionnement éthique à la base de toute politique, et outil de résolution de problèmes, le management public peut s'inscrire dans le domaine des sciences morales.<br />Nous concluons sur le développement de nouveaux arts pratiques de l'action publique pour conduire le changement.

Thesis (Ph. D.)--University of Missouri-Columbia, 2003. / Typescript. Vita. Includes bibliographical references (leaves 222-234). Also available on the Internet.

Thesis (Ph. D.)--University of Missouri-Columbia, 2003. / Typescript. Vita. Includes bibliographical references (leaves 222-234). Also available on the Internet.

Thesis (M. Soc. Sc.)--University of Hong Kong, 1983.

Smart acquisition was the change programme introduced at the end of the twentieth century charged with transforming the effectiveness of defence procurement within the United Kingdom. The initiative was rolled-out as a cornerstone of the Blair government’s strategic defence initiative from 1998 onwards and represents, today, the management philosophy, public sector organisational structures and UK industrial strategy for delivering defence equipment. This research seeks to understand the manner and extent of changes to defence procurement derived from the smart acquisition initiative, viewed as a ‘technology’ through which government exercises power. Accordingly, understanding smart acquisition develops and deepens our knowledge of the nature of government itself. I offer, initially, in chapters 1 and 2 an introduction to smart acquisition, its background and historical antecedence. I discuss the methodology employed for interrogating the phenomenon as an auto/ethnographical study of UK defence practices. Chapter 3 details the factors that drove defence reorganisation, whilst chapter 4 derives smart acquisition as rational and benign managerial change. Chapter 5 critiques this perspective by unveiling smart acquisition as a neoliberal construct through which government procures and cements assemblages of regimes of control and socialisation, legitimised through managerial narratives and governmentalist forms. A revised critical analytical model of smart acquisition embracing governmentalist notions is, consequently, provided in chapter 6. Chapter 7 introduces a specific defence procurement project team and describes its transformation strategy and emerging business model. In chapter 8 the project team is superficially revealed as a rational change agent embedding and embracing management reform. Chapter 9 critiques this, presenting the team as a constructed governmentalist regime, an expression of control, socialisation and surrender of agency. Chapter 10 concludes the research by observing that smart acquisition is a complex set of understandings and a multiplicity of forms and discourses.

The study investigates knowledge management (KM) practices in the public sector in Botswana. The underlying premise is that good KM leads to efficiency and effectiveness. The study assesses the KM practices in the government departments by means of a questionnaire survey of senior managers. The assumption is that the corporate manager/directors will know what knowledge is there, how knowledge is created, shared and flow in the organization. The main question of this study is whether the Botswana public sector is practicing KM. The study explores the problem and questions by means of a questionnaire survey amongst 43 departmental directors of the Government of Botswana. The overall finding is that information management rather than KM is being practiced. The respondents, senior public service managers, certainly recognize the value of and the need for KM. But, they themselves identify certain weaknesses, such as lack of knowledge of KM among their staff, weak communication inside and across the departments, lack of policy and lack of good KM systems.

<p>The study investigates knowledge management (KM) practices in the public sector in Botswana. The underlying premise is that good KM leads to efficiency and effectiveness. The study assesses the KM practices in the government departments by means of a questionnaire survey of senior managers. The assumption is that the corporate manager/directors will know what knowledge is there, how knowledge is created, shared and flow in the organization. The main question of this study is whether the Botswana public sector is practicing KM. Related questions are:&nbsp / What are the views of public service managers/ directors on the benefits that can be reaped from KM practices?&nbsp / What evidence is there that the public service has a culture of sharing information and knowledge? And how are staff members encouraged to internalize and use new knowledge? How are creativity and new ideas encouraged?&nbsp / Are there appropriate technological resources to facilitate effective KM, for example central knowledge repositories and social networking?The study explores the problem and questions by means of a questionnaire survey amongst 43 departmental directors of the Government of Botswana. The overall finding is that information management rather than KM is being practiced. The respondents, senior public service managers, certainly recognize the value of and the need for KM. But, they themselves identify certain weaknesses, such as lack of knowledge of KM among their staff, weak communication inside and across the departments, lack of policy and lack of good KM systems.<br /> .</p>