Women all across the United States who work for public housing authorities greatly desire to have more career advancement opportunities. As the number of women in the workforce and moving into management positions continues to increase yearly, current cross-gender mentorship programs, even if available are often outdated and unresponsive to the demographic change. This study focused on women's careers, mentoring, and the barriers to their career progression. The purpose of this qualitative case study was to explore participant perceptions perception of mentoring and its effects on career advancement for women who work in public housing management to open a deeper dialogue about women and gender bias in management in traditionally male-dominated workplaces. Participants consisted of 10 senior property management managers currently employed in Florida and Georgia public housing authorities. Data collection was accomplished via an open-ended semi-structured interview protocol and recorded to ensure validity and integrity of the interview; NVivo 11 software was used to assist with the coding, categorization, and identification of recurrent patterns. In depth analysis of the coded data further revealed three essential themes of mentoring, professional leadership training programs, and access to those opportunities were critical to career progression but often unavailable or ineffective. The participants revealed that same-gender mentoring relationships were more successful than cross-gender. Participants almost unanimously agreed that mentoring and advance leadership training opportunities are critical to employee career progression for any employee, and particularly to women in male-dominated industries. Increasing the dialogue to develop more comprehensive and available cross-gender mentoring programs could be the catalyst for meeting the challenges of leading in the midst of the changing workforce.

Many small farm farmers in the United States are reluctant to use information communication technology (ICT) and e-commerce, yet little is known about their decision-making rationale. The purpose of this transcendental phenomenological study was to explore U.S. small farm farmers' decision making, specifically, regarding use or non-use of e-commerce, in managing farm operations by using the Miles and Snow's typology of strategic management. The purposive sample consisted of 30 small farm farming operations in Kansas and Missouri with revenue less than $250,000 per annum. Data analysis was 3-tiered and involved use of horizontalization, thematic clustering, and synthesis. Using the Van Kaam method of data analysis, 4 themes emerged: (a) small farm farmers have a family-oriented farming experience with complex factors that lead to the reliance on fellow farmers for information and support; (b) small farm farmers rely on fellow farmers for advice and support as well as the use of established procedures in their farming operations; (c) while small farm farmers see the value in ICT in farming, many view it as either impractical or non-applicable for their own operations; and (d) small farm farmers recognized that ICT has a positive impact on farms productivity, income, and growth. However, some small farm farmers were reluctant to adopt ICT due to expenditure, location, and farm size concerns. Study findings also highlighted a few business models such as community-supported agriculture investment that small farm farmers use to enhance their daily farm operations. With insights from the study, small farm farmers in the United States may be able to improve their understanding of e-commerce applications, which could potentially lead to increased annual profits for these farmers, new customers and consistent product pricing for consumers.

The insurance industry continues to experience financial scandals despite increasing pressure to integrate sound governance practices. The purpose of this multiple case study was to explore the corporate governance strategies insurance business leaders used to support financial performance. The targeted population consisted of 7 business leaders from 7 insurance companies in Austria who have used corporate governance strategies successfully to support financial performance. The conceptual framework of this study was the agency theory. Data for the study were gathered from face-to-face semistructured interviews and a review of company documents. The data were analyzed using Yin's 5 nonlinear interlinked steps for assembling, disassembling, reconvening, inferring, and formulating conclusions. Three themes emerged from the data analysis: the need for a robust risk-management system, effective internal control mechanisms, and consistent application and compliance with corporate governance principles and regulations. The implications for positive social change include the potential for business leaders in the local community to restore confidence in the stability and financial performance of the insurance industry by establishing corporate governance structures with a robust risk-management system and processes that support transparency and accountability.

Small retail business leaders use online marketing to connect with consumers and the community. The purpose of this qualitative multiple case study was to explore the strategies some small retail business leaders use to implement online marketing to increase sales. Data were collected from 4 small retail business owners who successfully used strategies to implement online marketing in California. The conceptual framework for this study was Rogers's diffusion of innovation theory. Data collection techniques and sources were semistructured, face-to-face interviews, and review of public business documents, company websites, social media websites, and analytical tools. A thematic analysis of the data yielded 4 themes: social media platforms and strategies, online marketing strategies and challenges, online content strategies, and follow-up strategies. Business leaders of small retail organizations who want to increase revenue, remain competitive, overcome challenges associated with online marketing, and increase communication by implementing new technology might elect to align with the strategies identified in this study. The implications for positive social change include the opportunity for small retail business leaders to increase revenue while providing more job opportunities to benefit employees, employees' families, and the community.

Owners of small businesses contribute approximately 39% of the gross domestic product and create 2 out of every 3 new jobs, but only 25% of startup small businesses stay afloat after 5 years. Guided by the resource-based view theory of the firm, the purpose of this multiple case study was to explore strategies small auto dealership business owners use to sustain businesses in New York City. Data were collected through semistructured interviews from 3 participants who owned small auto dealership businesses and succeeded beyond 5 years. Data analysis entailed using coding techniques and cluster analysis. Member checking was used to strengthen the credibility and trustworthiness of the interpretation of participants' responses. The 3 themes that emerged in the final report related to small business owners' strategies for success, influence of customer satisfaction on small business survival, and influence of prior industrial experience on small business owners' success. Findings from this study may contribute to social change by indicating some strategies that business owners use to sustain business and mitigate harmful effects of job loss. Data from this study may contribute to the prosperity of small business owners, their employees, and local community. The beneficiaries of this research include small business owners, practitioners, and policy makers.

There is an unwarranted number of men and women that experience an unwanted sexual contact occurrence while on active duty, that is not reported through the military's sexual harassment or sexual assault system channels. A reporting system that is cumbersome and ineffective may hinder a leader's perception in implementing effective sexual harassment and sexual assault policies and procedures. The purpose of this descriptive multiple case study was to explore the ways a reporting system influenced the decision making processes of leaders and the importance of a fluent information flow through communication channels regarding the reporting system for sexual misconduct within an organization. The conceptual framework for the study was comprised of Freire's dialogical pedagogy theory, leadership decision making, and Bandura's social cognitive theory in cultural context. The research questions addressed the perceptions of 10 retired, senior military leaders, regarding how a leaders' decision making processes may be influenced by a reporting system. The data sources included interviews, observations, journaling, and historical documents. The results suggested that leaders' decision making processes were motivated by the following factors: (a) reporting process, (b) leader decision making processes, (c) gender in the workplace setting, (d) reporting deterrent factors, (e) hostile work environments, (f) leader contributions, and (g) social comparisons. The results of this study contribute to positive social change through their potential to be used to deter or eliminate sexual misconduct at the individual, organizational, and societal levels.

For more than 20 years, cap-and-trade system has served as an efficient market-based mechanism to reduce emission of air pollutants such as sulfur dioxide and greenhouse gas. In this system, a limited amount of emission allowances are traded between affected firms with no price restriction. A potential problem arises when market demand of the allowances significantly surpasses market supply: allowance prices could boom to unexpected high level that jeopardizes the overall economy. Safety valve, an innovative mechanism, sets an upper limit of the allowance price and eliminates the risk of allowance price spike. Yet individual firms would bear less incentive to undertake substantial investment in costly emission reduction equipment. This paper analyzes how firms would change their investment strategy when we add a safety valve to a cap-and trade system. Since the allowance price evolution process is time dependent and does not follow the standard Geometric Brownian Motion, there is no analytical solution to this problem, hence we base our analysis on numerical analysis. Using a lattice model, we conclude that a safety valve would undoubtedly delay firms’ actual investment in emission reduction equipment. We also conduct sensitivity tests to analyze how would a firm’s investment strategy respond to change in some model parameters.

This study examines the influence of inward technology transfers and international entrepreneurial orientation (IEO) on the export performance of small and medium-sized firms (SMEs). IEO and innovation are frequently cited as critical antecedents of export activities. Highly entrepreneurial and innovative firms seek to capitalize on their unique intellectual property by penetrating a niche global market quickly. Extant research primarily focuses on technology innovators, in countries well known for their technological advances and support of technology based start-ups. However, SMEs that do not have a technological niche also internationalize. This phenomenon is particularly prevalent in developing economies like Egypt, where horizontal flows of technology (the transfer of technology from one organization to another), especially from overseas companies, are more common than vertical transfers of technology (i.e., from researchers directly to organizations). The literature suggests that many SMEs, especially those in developing economies, rely on the horizontal inflow of technology to enhance their export potential. The hypothesis is that by importing technology, firms also develop an outward internationalization capability (OIC). A second hypothesis is that IEO contributes to creating such capability. The literature postulates that IEO is a dynamic capability that helps firms exploit and reconfigure their resources to pursue international opportunities. Thus, firms with a higher IEO are more likely to develop OIC than are their less entrepreneurially oriented counterparts. Also, firms with a higher IEO are more likely to be involved in inflow of technology processes than are their counterparts. Despite evidence of a link between innovation and export performance, there is a dearth of research examining how inward transfers of technology from other countries influence the development of capabilities and outward internationalization of firms. This research addresses this gap by using resource-based view of the firm, dynamic capabilities view, network theory, and the concept of entrepreneurial orientation, to develop an explanation of how inward transfers of foreign technology may influence the internationalization capability and export performance of firms. Hypotheses are tested in the context of horizontal transfers of foreign technology to SMEs located in Egypt. The research progressed in two stages. In the first stage, interviews with managers of firms having experience importing technology and with substantial export activity helped to identify and confirm relevant factors that comprise OIC. During the second stage, data on inflows of technology (IFT), IEO, OIC, and exports were collected from a sample of 214 SMEs by a survey. Research results identified capabilities that underlie the outward internationalization of SMEs, by developing an OIC scale. There are no measures for OIC in extant literature. Thus, this research contributes to the development of a valid and reliable measure of this construct. Findings support the hypothesis that IEO has a direct positive effect on export performance. The relationships between IEO and export performance is partially mediated by OIC. On the other hand, the relationship between inflows of technology and export performance is fully mediated by OIC, where this research found that IFT does not have a direct effect on export performance. The research results further suggest that the level of OIC development is mainly explained by IEO, but with some contribution from IFT. The research contributes to streams of literature in international business, international entrepreneurship and management of technology. In particular, it expands the understanding of linkages between inward internationalization (inward flow of technology) and outward internationalization (export activities). The linkage between inward and outward internationalization processes received limited attention in the literature, and such research is rarer still in the context of SMEs in developing economies. The research additionally investigates the influence of a 'firm's strategic orientation (IEO) on export performance. While IEO is suggested to have a direct effect on export performance, IEO is also suggested to be an antecedent of OIC, which in turn affects export performance. Studying the mediating effect of OIC contributes to clarifying the conflicting findings of previous studies that examined the impact of entrepreneurial behaviour on international performance. The results provide owners/managers of SMEs with guidance on how to lever technology transfers by building related capabilities. The research also provides SMEs with guidance on how to measure and assess their OIC, and understand how such capability can be built or enhanced. The results additionally clarify the role of a firm's strategic orientation (IEO) in the configuration of resources and the creation of capabilities. Finally, the research helps policy-makers structure export-support polices that explicitly take advantage of opportunities presented by technology imports.

Abstract This research explores the problems of resource allocation during the process of internationalization by small and medium-sized manufacturing firms. The literature largely portrays a positive view of internationalization with respect to increased firm performance or growth. However, particularly for Small and Medium-Sized Enterprises(SMEs), growth through internationalization increases uncertainty and may jeopardize firm performance and even threaten survival of the firm. The literature indicates that some SMEs fail during the process of expanding to foreign markets (Brewer 1981;Ramaswamy 1992; Mudambi and Zahra 2007). Many of these failures are due, in part,to the challenges of allocating limited resources during and after internationalization(Chen and Hsu 2009). Given the challenge of internationalizing, this research examines the influence of resource allocation on firm performance with the aim of providing recommendations on how entrepreneurs can make better resource allocation decisions that in turn may lead to improved performance. To address the problem of allocation of limited resources during and after internationalization, theoretical propositions are developed based on modern portfolio-theory (Markowitz 1952; 1959; 1991) that explains the risk-return tradeoffs with regards to resource allocation to domestic, U.S., and foreign markets and possible effects on firm performance. This research applies a multiple case-study approach based on critical realism, a qualitative philosophical research paradigm. Data collection is through in-depth interviews with executives of twenty-two small- and medium-sized manufacturing firms located in Canada. Within-case and cross-case analyses findings are used to confirm or modify the propositions, resulting in a descriptive model that best explains resource allocation decisions and the effects on performance. The findings indicate that resource allocations to domestic, U.S., and foreign markets have different contributions to overall firm performance. However, the way in which resource allocation trade-offs are decided between these markets is largely dependent on the firms or owners/manager’s disposition to risks and returns. Findings from this research also show that decisions by firm managers to allocate resources to a particular market depend on their assessment or anticipation of risks and the potential mitigation strategies that are required in order to maximize returns. This, consequently, determines the firm’s performance during the process of internationalization. This research contributes to the literature in international entrepreneurship, management of technology, and decision analysis. While there is an extensive body of literature that focuses on the output of internationalization (i.e., where, when, and how firms export their products), few studies have specifically examined the inputs that make this happen (one of these being the allocation of resources). Rugman et al. (2008) examines the resource allocation decision between domestic and foreign markets for Multinational Enterprises (MNEs) and the impact on firm performance. No known study has specifically explored resource allocation decisions between domestic, U.S., and foreign markets for SMEs and the influence on firm performance. This research fills the identified gap by making a significant theoretical contribution to this field by adopting portfolio theory to the challenge of allocating resources between domestic and foreign markets.

Aquesta tesi doctoral és el primer estudio exploratori sobre el procés d'inversió dels inversors de capital risc filantròpic en empreses socials. El model, des del punt de vista del finançador, uneix els principis del model tradicional de capital risc amb objectius socials. A través de la provisió de capital i de serveis no-financers a empreses socials, el capital risc filantròpic dóna suport a les necessitats de sostenibilitat de les empreses en què inverteix amb l'objectiu d'afavorir els seus creixement i en últim maximitzar els seus impacte social. La hipòtesis bàsica del capital risc filantròpic és que els fons filantròpics han de ser dirigits a problemes socials importants per la qual cosa els finançadors han de esforçar-se de maximitzar l'impacta del seu finançament donant compte dels resultats a les parts interessades. Els inversors de capital risc filantròpic creuen que la sostenibilitat econòmic- financera de les empreses socials participades pugui ser l'enllaç entre creixement i maximització de l'impacta social: només si aquestes empreses són capaços de ser independents des del punt de vista econòmic, poden enfocar en el seu missió social i per tant maximitzar el seu impacte. De tota manera, la value proposition del model de capital risc filantròpic és fortament diferent de la del capital risc tradicional ja que el primer té l'objectiu de maximitzar l'impacta social, i el segon el rendiment financer de la inversió aquesta. És així clau entendre com les tècniques i l'estructura del procés d'inversió del capital risc es pugui adaptada en el cas del capital risc filantròpic. Basant-se en la teoria de les asimetries informatives i utilitzant una metodologia de recerca articulada en dos passos, aquesta recerca contribueix a la literatura existent de capital risc i emprenedoria social mostrant com problemes de selecciona adversa són gestionats en la fase de deal flow i selecció. A més, s'analitza també la manera com problemes de moral hazard impacten en la fase d'estructuració de la inversió i en la seva fase de post-investment. Els resultats indiquen que les inversions de capital risc filantròpic estan efectivament caracteritzades per un alt nivell de selecciona adversa que es gestiona amb una recerca proactiva de noves inversions i tenint en compte sobretot el factor humà. Al contrari, el moral hazard d'unes qüestió marginal en les fases de deal structuring i post-investment, amb els inversors que es aporten més com stewards de les empreses finançades que com a principals. / Esta tesis doctoral es el primer estudio exploratorio sobre el proceso de inversión del capital riesgo filantrópico en empresas sociales. El modelo, desde el punto de vista del financiador, une los principios del modelo tradicional de capital riesgo con objetivos sociales. A través de la provisión de capital y de servicios no-financieros a empresas sociales, el capital riego filantrópico apoya las necesidades de sostenibilidad de las empresas en que invierte, con el objetivo de favorecer su crecimiento y como último objetivo maximizar su impacto social. La hipótesis básica del capital riesgo filantrópico es, que los fondos filantrópicos deben ser dirigidos a problemas sociales importantes por lo cual los financiadores tienen que esforzarse en maximizar el impacto de su financiación dando cuenta de los resultados a las partes interesadas. Los inversores de capital riesgo filantrópico creen que la sostenibilidad económico-financiera de las empresas sociales participadas puede ser el enlace entre crecimiento y maximización del impacto social: solo si estas empresas son capaces de ser independientes desde el punto de vista económico, pueden enfocarse en su misión social y por lo tanto maximizar su impacto. De todas formas, la value proposition del modelo de capital riesgo filantrópico es considerablemente distinta de la del capital riesgo tradicional ya que el primero tiene el objetivo de maximizar el impacto social, y el segundo el rendimiento financiero de la inversión misma. Es así clave entender como las técnicas y la estructura del proceso de inversión del capital riesgo se pueda adaptar en el caso del capital riesgo filantrópico. Basándose en la teoría de las asimetrías informativas y usando una metodología de análisis articulada en dos pasos, esta investigación contribuye a la literatura existente de capital riesgo y de iniciativas emprendedoras sociales demostrando, como problemas de selección adversa son gestionados en la fase de deal flow y selección de las inversiones. Además, se analiza también la manera en que problemas de comportamientos oportunistas impactan en la fase de estructuración de la inversión y en su fase de post-investment. Los resultados indican que las inversiones de capital riesgo filantrópico están efectivamente caracterizadas por un alto nivel de selección adversa que se gestiona con una búsqueda proactiva de nuevas inversiones y teniendo en cuenta sobre todo el factor humano. Al contrario, el problema de comportamientos oportunistas resulta ser una cuestión marginal en las fases de estructuración de la inversión y de post-investment, con los inversores que actúan mas como stewards de las empresas financiadas que como principales. / This dissertation is a first exploratory study on philanthropic venture capital, a new and particular financing form available for social entrepreneurs that unites the profit-seeking investment principles characterizing the traditional venture capital investment model with social aims. The provision of capital and non-financial services to social enterprises are considered of key importance towards the maximizations of social impact as both elements are needs to enable social enterprises in becoming self-financially sustainable and thus able to successfully play in the marketplace. The main assumption underlying the philanthropic venture capital's value proposition is that size matters: funding growing social organizations is a sign of social success and relevance. The basic commitments are grounded in the belief that philanthropic funds need to be applied to important social problems and that funders must strive to maximize the social impact of their investment and only through growth the aim can be achieved. Philanthropic venture capitalists believe sustainability can be the link between growth and social impact maximization: if social enterprises are able to become self-financially sufficient, they can focus on their social mission. However, since the value proposition of the venture capital and philanthropic venture capital investment models are different, the key issue is understanding how the practices used in the former are modified by the latter. Grounded in an asymmetric information and stewardship theory framework and using a two step research design, I build on and contribute to previous work on venture capital and social entrepreneurship showing how adverse selection is mitigated in the deal flow and selection stages of the investment model. In addition to this, I also analyze how moral hazard issues shape the deal structuring and post-investment phases. Results indicate that philanthropic venture capital investments are indeed characterized by adverse selection which is managed through a proactive search of new deals which are then selected based on the human capital of the social entrepreneur. On the contrary, moral hazard tends to be a marginal issue in the deal structuring and post-investment phased of the investment, with investors acting as stewards of the organizations they back rather than principals.