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Consumer's behavior and trust in E-commerceAMIMEUR, Rachel, NOCERAS MULET, Caterina January 2012 (has links)
Title: Consumer’s behavior and trust in E-commerce. Authors: AMIMEUR Rachel and NOCERAS MULET Caterina Supervisor: LJUNGQUIST Urban Level: Bachelor Thesis in Business and Administration, Marketing Key words: E-commerce, consumer’s behavior, buying behavior, Trust, pure players… Purpose: The purpose is to explore how people working in E-commerce can encourage customers purchase decision on internet by improving customer trust during the purchase. Frame of references: First of all, we give a definition of consumer behavior following by characteristics affecting it and a description of different king of buying behavior. Then, we describe the buyer decision making process for a known product or an innovation. We bring some knowledge about trust in E-commerce. Finally, we present our conceptual framework. Method: First, we explain the methodological approach and then the research design. After this, we explain which research method we took and why. Finally, we explain the writing of our survey. Conclusion: Trust in E-commerce can be brought through for elements: product quality, payment security system, E-customer relation management, website quality and time of delivery.
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Consumer self-concept and retail store loyalty : the effects of consumer self-concept on consumer attitude and shopping behavior among brand-specific and multi-brand retail stores /Rocereto, Joseph F. Suri, Rajneesh. January 2007 (has links)
Thesis (Ph.D.)--Drexel University, 2007. / Includes abstract and vita. Includes bibliographical references (leaves 130-144).
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Shelter in the storm : business turmoil and marketing strategy effectiveness /Lewandowska, Aleksandra. January 2004 (has links)
Thesis (Ph.D.)--Murdoch University, 2004. / Thesis submitted to the Division of Arts. Bibliography: leaves 154-189.
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The effects of multiple discounts on consumers' product judgments /Cai, Zhen (Jane). Suri, Rajneesh. January 2008 (has links)
Thesis (Ph.D.)--Drexel University, 2008. / Includes abstract and vita. Includes bibliographical references (leaves 148-157).
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The effect of novel attributes on product evaluation : explaining consumer resistance to technological innovation /Mukherjee, Ashesh, January 1998 (has links)
Thesis (Ph. D.)--University of Texas at Austin, 1998. / Vita. Includes bibliographical references (leaves 178-188). Available also in a digital version from Dissertation Abstracts.
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The effect of value network integration on evaluations of modern, classic and retro brandsDemir, Kivilcim Dogerlioglu. January 2010 (has links) (PDF)
Thesis (Ph. D.)--Washington State University, May 2010. / Title from PDF title page (viewed on July 6, 2010). "College of Business." Includes bibliographical references.
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Licensing and fluency of sacrosanct experience recallRaska, David. January 2009 (has links) (PDF)
Thesis (Ph. D.)--Washington State University, May 2009. / Title from PDF title page (viewed on Apr. 2, 2009). "College of Business." Includes bibliographical references (p. 136-142).
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Ethnic consumer reaction to targeted marketing a theory of intercultural accommodation /Holland, Jonna. January 1996 (has links) (PDF)
Thesis (Ph.D.)--University of Nebraska--Lincoln, 1996. / Includes bibliographical references (leaves 130-138).
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The effects of experience and perceptions on consumers' acceptance of on-line shopping /Lim, Nena. January 2003 (has links) (PDF)
Thesis (Ph.D.) - University of Queensland, 2003. / Includes bibliography.
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Developing consumer trust in a computer-mediated environment : an investigation of market signals /Aiken, Kirk Damon. January 2001 (has links)
Thesis (Ph. D.)--University of Oregon, 2001. / Typescript. Includes vita and abstract. Includes bibliographical references (leaves 141-147). Also available for download via the World Wide Web; free to University of Oregon users.
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