University of Macau / Faculty of Social Sciences and Humanities / Department of Communication

This study attempts to explain reasons that underlie the positive correlation between media use and increased levels of engagement by relying upon the agenda-setting theory. The models set forth suggest the following sequence: News attention as influenced by several antecedent variables affects agenda-setting effects on the readers/viewers; in turn, agenda-setting effects trigger strong attitudes among the public and, finally, strong attitudes lead to various types of civic behaviors. The individual level of statistical analysis employed in this research is based on the 2004 ANES data along with a content analysis of stories from the New York Times and NBC’s Nightly News. Fit statistics of four models -- specifically, first-level newspaper, first-level TV, second-level newspaper and second-level TV -- indicated that all of the structural models were retainable, meaning that the hypothesized sequence reflects well the data. Especially, every direct effect along the chain - ranging from media use to agenda-setting, from agenda-setting to attitudes strength, and from attitudes strength to engagement - was significant. Indirect and total effects of agenda-setting for political and civic participation were all found to be significant. Agenda-setting effects operated as a mediator between media use and civic engagement, as hypothesized. In sum, the effects of agenda-setting may be viewed as related to both the behavioral and the cognitive levels so that: What the public thinks about something can be extended to what the public does about something. / text

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A Critical Theoretical perspective is used to analyse the underlying logic of globalization (flexible capital accumulation) as problematic for social policy and programs. Conflicts between economic accumulation and political legitimation emerged as contradictory stagflation leading to delinking the gold standard and abandonment of the Keynesian consensus and Bretton Woods system. The Macdonald Royal Commission on Economic Union and Development Prospects for Canada abandoned its claim to public enlightenment and social consensus in validating free trade. The economic constitution of free trade limits social rights and future political intervention into the economic sphere. The social orientation to emancipation and well-being are restrained to utilitarian discourse. Critical Theory of the Frankfurt School is compared with positivism and interpretivism within an analytic frame of ontology, epistemology and methodology. The historical background of the Frankfurt School is discussed with contributions by Adorno, Foucault, Freud, Habermas, Honneth, Horkheimer, and Marcuse. A meta-theoretical framework is developed for use in social work theory and practice. Jiirgen Habermas' Theory of Social Action is analysed within the frame as arguing the good life in the public sphere. Habermas' interpretation of the crisis of the welfare state as the colonization of the lifeworld by strategic communication is applied to the recent free trade and social policy debate. Universal pragmatics and the criteria of universal validity claims is developed. A communication assessment method is developed from Habermas' universal validity claims criteria and theory of communicative action. The typological criteria is used to measure public consensus on The Globe and Mail Newspaper coverage of Canadian public sphere discourse on free trade and social policy from 1980 to 1995. A multi-stage sample of textual arguments is deconstructed and analysed within an "ideal speech situation" of the hermeneutic-dialectical computer program ATLAS/ti. Qualitative analysis and statistical measures of Chi-Square Analysis and Dendrograms are adapted to the validity claim criteria to describe the results. Methodological results are tentative, and presented as an exploration of theory applied to method which is useful for social work theory and practice. The importance of the Habermasian revision of Critical Theory to social work theory and practice is discussed.

Presented as a comparative analysis, this qualitative audience study tests the hypothetic proposition that youths’ (1) consumption of media is mediated by various socio-economic determinants as well as cultural and institutional practices. In order to test this hypothesis, the research examines the media (more specifically, television) consumption practices and lifestyles of black South African youths living in an urban city (Durban) and a peri-urban town (Alice) at a particular moment in time. Positioned as a historical study that reflects a specific period in the history of television (and media) in South Africa, the study attempts to provide a snapshot of youths, television consumption and lifestyles in post-apartheid South Africa. It assesses the relationship between youths and media during a specific period, namely, around a decade after South Africa’s first democratically elected government and when the country was still in the throes of political and economic change and transition. It assesses this relationship over a four-year period (from 2002 to 2006) and reflects on this epoch in relation to the then existing policy and regulatory framework as well as to the findings from other relevant empirical research. The analysis reflects upon the social constructs of class and gender in relation to the study’s broader findings on television consumption, which are derived from qualitative and quantitative empirical data. It develops categories and typologies of the lifestyles of youths towards this end and it concludes that youths’ media consumption practices and the production and reproduction of lifestyles is a complex matrix of ‘lived’ experiences, cultural identity and other socialising factors such as age, race and class. Moreover, it shows that peoples’ media choices and the related selection and appropriation of media are fundamentally informed by specific policy and regulatory regime. Notwithstanding this, the ways in which black South African youths use media (imported programming or local television content, for example) and accordingly fashion their lifestyles, remains largely determined by their class, their access to Information and Communication Technologies (ICTs) and the proximity of the experiences represented in the media to those with which they can identify. (1) I refer to youths (in the plural) in recognition of the heterogeneity of young people classically referred to as the amorphous group, youth. / Thesis (Ph.D.)-University of KwaZulu-Natal, Durban, 2011.

Thesis (MPhil)--University of Stellenbosch, 2006. / ENGLISH ABSTRACT: Health scientists agree that the media is a crucial conduit for communicating life-saving, preventative and curative health messages to a wider audience. They also concur that they are the gatekeepers, and the responsibility of communicating their findings and health information to the public rests with them. And yet, their relationship with journalists is often unhealthy and in need of attention. Many health scientists lack knowledge and understanding about who the media are, and what they require to do the job of reporting ethically and professionally. They often lack the skills needed to frame simple, succinct messages timeously, especially on controversial issues such as vaccines and drug safety, immunisation and drug treatment for infectious diseases such as HIV/AIDS. This study argues that health scientists/professionals globally, irrespective of culture, ethnicity, creed, language or media systems, need training on how to communicate with the media in the interests of public health. This is especially so in the modern world with its complex, high-speed communication. The objective of the study was to assess the impact of a WHO media communication training programme for health scientists worldwide. More specifically, the study sought to shed light on whether the training shifted their perceptions and attitudes to the media. And, if so, in what way? It also aimed to find out if the trainees learned any skills on how to deal with reporters. The research methodology was qualitative. A review of the literature, to establish current thinking in the field, was followed by interviews with health professionals. The interviewees are from China, South Africa and Ghana and received the same basic training either in South Africa, China or Sri Lanka. Some were trained in 2005, others in 2004 and others before that. Most had been trained together with participants from other countries. Two focus groups were conducted in China before and after training. Included, is an account of the aims and objectives of each module of the actual training. The study also made use of WHO documents and news and feature articles from newspapers, radio and the internet. Most participants had never had media communication training but had been interviewed by reporters. While some had positive experiences, others felt bruised by their interactions with journalists. After training, however, they registered a shift in attitude toward feeling more positive and less fearful of the media. They felt more confident and better equipped to engage with journalists. Most participants desired more training to consolidate the skills that they had learned. Some had managed to put the training to good use by developing similar programmes in their own country. Others who were trained more recently were enthusiastic about the prospect of sharing ideas with colleagues. Those who were unlikely to deal with the media directly said they felt they could at last contribute to discussions on the media in the workplace. The WHO training, albeit a first step aimed at bridging the gap between health professionals and journalists, goes a long way in addressing the frustrations and the complexities of dealing with the media. Health professionals want to communicate because they need to reach their target population, the ordinary person in the street. Training and facilitation can empower health professionals to deal constructively with the media in getting health messages to the public. This training programme, which imparts practical skills including how to prepare and manage interviews, could be adapted to meet the needs of scientists from different disciplines. / AFRIKAANSE OPSOMMING: Gesondheidswetenskaplikes is dit eens dat die media ‘n uiters belangrike middel is om lewensreddende, voorkomende en genesende gesondheidsboodskappe aan ‘n groter gehoor oor te dra. Hulle stem ook saam dat hulle die hekwagters is en die verantwoordelikheid het om hul bevindinge en gesondheidsinligting aan die publiek oor te dra. Tog is hul verhouding met joernaliste dikwels ongesond en sorgwekkend. Talle gesondheidswetenskaplikes het geen kennis en begrip van wie die media is en wat hulle nodig het om hul taak – verslaggewing – eties en professioneel te verrig nie. Hulle kort dikwels die vaardighede om eenvoudige, saaklike boodskappe betyds te formuleer, veral as dit kom by omstrede aangeleenthede soos veilige entstowwe en medisyne, immunisering en medisyne vir die behandeling van aansteeklike siektes. Hierdie studie voer aan dat wetenskaplikes/gesondheidsberoepslui wêreldwyd – ongeag kultuur, etnisiteit, geloof, taal of mediastelsels – ‘n behoefte het aan opleiding om beter met die media te kommunikeer ter wille van openbare gesondheid. Dit is veral belangrik vir die ingewikkelde en snelle kommunikasie van die moderne wêreld. Die doel van die studie was om die uitwerking van ‘n wêreldwye opleidingsprogram van die WGO oor kommunikasie met die media te bepaal. Die studie het meer spesifiek probeer lig werp op die vraag of die opleiding hul begrip van en ingesteldheid teenoor die media verander het. En, indien wel, op watter manier? Dit het ook probeer vasstel of deelnemers enige vaardighede aangeleer het oor hoe om met verslaggewers om te gaan. ‘n Kwalitatiewe navorsingsmetodiek is gevolg. Bestaande literatuur is bestudeer om huidige denkrigtings op die gebied te bepaal, waarna onderhoude met gesondheidsberoepslui asook ‘n TV-gesondheidsverslaggewer van Beijing, China, gevoer is. Die ondervraagdes kom van China, Suid-Afrika en Ghana en het dieselfde basiese opleiding in Suid-Afrika, China of Sri Lanka ondergaan. Sommige is in 2005 opgelei, party in 2004 en ander vroeër. Die meeste is saam met deelnemers van ander lande opgelei. Twee fokusgroepe is voor en ná opleiding in China bestudeer. ‘n Verslag oor die oogmerke en doelwitte van elke module van die werklike opleiding is ingesluit. Die studie het ook gebruik gemaak van WGO-dokumente, nuus- en artikels uit nuusblaaie, die radio en die internet. Die meeste deelnemers het nooit opleiding in mediakommunikasie gehad nie, hoewel verslaggewers al onderhoude met hulle gevoer het. Terwyl dit vir sommige ‘n aangename ondervinding was, het ander nie goeie herinneringe aan hul interaksie met joernaliste nie. Ná opleiding het hulle egter getuig van ‘n positiewer gesindheid teenoor en minder vrees vir die media. Die meerderheid van die deelnemers wou graag verdere opleiding hê om hul pas verworwe vaardighede uit te bou. Party kon selfs soortgelyke programme in hul eie lande ontwikkel. Van die meer onlangse deelnemers was geesdriftig oor die vooruitsig om gedagtes met kollegas te wissel. Diegene wat waarskynlik nie veel met die media te doen sou hê nie, het gesê hulle kon nou minstens by die werk aan gesprekke oor die media deelneem. Hoewel dit maar die eerste tree is om die gaping tussen gesondheidsberoepslui en joernaliste te oorbrug, slaag die WGO se opleiding in ‘n groot mate daarin om die frustrasies en verwikkeldhede van omgang met die media te oorkom. Mense in die gesondheidsberoepe wil graag kommunikeer omdat hulle hul teikenbevolking – die gewone mense – moet bereik. Opleiding en tussentrede kan hulle toerus om konstruktief met die media om te gaan ten einde gesondheidsboodskappe aan die publiek oor te dra. Hierdie opleidingsprogram kan aangepas word om in die behoeftes van wetenskaplikes in verskeie vakgebiede te voorsien.

This study investigates the impact of the Times of Zambia gender policy on journalistic practices. The policy was formulated to address issues of representation of women both in news coverage and at an institutional level. In spite of the implementation of the editorial gender policy, no change in gendered representation is evident. As a media practitioner and a Zambian woman concerned with social justice, I set out to investigate the impact of this policy on journalistic practices. The study is informed by a Cultural Studies approach to media studies, specifically drawing on the 'circuit of culture' (du Guy et ai, 1997) and focused on two specific 'moments', namely representation and production. Data was collected using two qualitative methods, namely document analysis and semi-structured in-depth interviews. The document analysis established that this policy is informed by a liberal feminist approach to media and identified the weaknesses in its formulation. The subsequent semi-structured in-depth interviews probed the practices and perceptions of male and female journalists and editors in relation to the degree of change in gendered representation in the news. This study finds that the editorial gender policy at the Times of Zambia has not had any significant impact on the journalistic practices and it probed the reason for this lack of effectiveness. It argues that this can be partially attributed to the orientation of the policy within a liberal feminist paradigm which neglects the internal and external factors that influence the representation of women and men in news production. Further, this position ignores the societal structures and power relations which impact, albeit unintentional, on the treatment of news. Inter-organisational factors such as profit maximisation, political interference, the use of news values and news beats are identified as leading to the exclusion of representations of women in hard news. At an intra-organisational level, lack of importance attached to the policy by senior staff and their attitudes to news production in general have meant that the policy was not enacted or ensured in any meaningful way. The study also established that the patriarchal values that characterise Zambian society influence journalists ' and editors' treatment of news, thus making the implementation of the policy ineffective. / KMBT_363 / Adobe Acrobat 9.54 Paper Capture Plug-in

Community radio typically relies on volunteers to produce and present stations’ programming. Volunteers are generally drawn from stations’ target communities and are seen as “representatives” of those communities. It is with such volunteers and their role as representatives of stations’ target communities that this study is concerned. It poses the question: “what are the central concepts that typically inform volunteers’ knowledge of their target community, and how do these concepts impact on their perception of how they have gained this knowledge, and how they justify their role as representatives of this community?” The dissertation teases out the implications of these conceptualisations for a volunteer team’s ability to contribute to the establishment of a media environment that operates as a Habermasian ‘critical public sphere’. It argues that this can only be achieved if volunteers have detailed and in-depth knowledge of their target community. In order to acquire this knowledge, volunteers should make use of systematic ways of learning about the community, rather than relying solely on knowledge obtained by living there. In a case study of Katutura Community Radio (KCR), one of the bestknown community radio stations in Namibia, the study identifies key differences in the way in which different groups of volunteers conceptualise “the community”. The study focuses, in particular, on such difference as it applies to those who are volunteers in their personal capacity and those who represent non-governmental and community-based organisations at the station. It is argued that two strategies would lead to significant improvement in such a station’s ability to serve as a public sphere. Firstly, the station would benefit from an approach in which different sections of the volunteer team share knowledge of the target community with each other. Secondly, volunteers should undertake further systematic research into their target community. It is also argued that in order to facilitate such processes, radio stations such as KCR should recognise the inevitability of differences between different versions of “community knowledge”.

The concepts of editorial independence and public accountability are necessary in public broadcasting service as they help make a distinction between a public service broadcaster, a government and a commercial service broadcaster. This is because public service broadcasters are tasked with the responsibility of serving the interests of the general public. To do this, the above mentioned concepts have to be in place. This study examines these issues (editorial independence and public accountability) with reference to a case study of the editorial policies of the South African Broadcasting Corporation (SABC). Using public broadcasting theory, policy theory and qualitative research methods, the study examines the genesis of these editorial policies in 2003/2004 and how they provide the SABC with a means of balancing the tensions of editorial independence and public accountability. In analysing the SABC’s editorial policies, the study deals only with those policies whose principles are directly related to editorial independence and public accountability. Although some of these policies are found to be in line with public broadcasting service trends, others are found lacking. Various recommendations are made. The case study demonstrates the importance of an integrated and elaborated policy perspective in setting out how a public service broadcaster can manage editorial independence and public accountability. It also highlights the importance of using international ‘role models’ in ways that are appropriately adapted for the specific country concerned.

Contrary to earlier beliefs and media theories such as the hypodermic needle or magic bullet, the audience of public communication is not a passive homogenous mass that easily succumbs to media influence. The audience is active, that is, it makes an effort to interpret media content. Depending on predisposing cultural, political, religious, or economic factors the audience makes different meanings from media texts. Media messages are not wholly controlled by producers, although the producers have their preferred and expected readings. Using qualitative research techniques associated with ethnographic and cultural studies (notably focus group discussions), this study sought to explore the meanings rural people in Malawi make out of human rights and gender messages broadcast on radio and through music. Interpreted against Stuart Hall's (1974b) Encoding and Decoding model, the study concludes that while rural communities understand and appreciate the new sociopolitical discourse, they take a negotiated stance because they have their own doubts and fears. They fear losing their cultural identity. Additionally, men, in particular, negotiate the messages because they fear losing their social power over land, property and family.