The purpose of this study was to create knowledge and obtain an understanding of the importance of the staff’s attitude and their way of meeting the emotional needs of the children who were living at the orphanage. The study also aimed to investigate how and to what extent the children receive help from the staff to achieve self-fulfillment and reach their dreams. Qualitative method was used and four individual (semi-structured) interviews were conducted. The analysis was done based on previous research in the area and Maslows hierarchy of needs. The result shows that the staff believes it is of great importance that there should be someone who listens to the children. If there is someone who listens to the children, they get a chance to process any traumatic events they might have experienced and develop hope of reaching their dreams. The conclusion of the study is that the attitude of the staff is very important for the children's well-being and development.

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For a person stoma means change both in the health as well as psychosocial area. It is necessary to perceive the person as a bio-psycho-socially-spiritual being requiring satisfaction of all his/her needs. Shortage of satisfaction of psychosocial needs can have very serious impacts on the overall health condition of the client. Stoma nurses and stoma clubs significantly contribute to satisfaction of needs. Stoma nurses deal not only with a preoperative, postoperative care for stoma suffering people, their education but they also help them to solve problems, which occurred in connection with stoma, answer their questions and are their consultants and support. Stoma nurses are a great benefit for stoma suffering people and their families. Stoma clubs are voluntary associations where people suffering stoma meet. Their task is to defend the interests and rights of stoma suffering people, organise meetings, special seminars, cultural events and stays. Versatile activity of the clubs is involved in client?s stoma adaptation, improvement of his/her life and making satisfaction of psychosocial needs easier. The target of the Diploma Thesis was to find out the most frequent psychosocial problems of stoma patients and whether stoma stresses more ileostoma patients than colostomy ones. Targets of the thesis were met. There were defined five hypotheses for the targets. First hypothesis dealt with the question, whether stoma patients suffer lack of satisfaction of psychosocial needs. Second hypothesis analysed, whether stoma disturbed partner life of the stoma patient. Third hypothesis analysed, whether stoma nurses bring benefit to a stoma patient and the fourth one, whether stoma clubs are beneficial for a stoma patient. These hypotheses were proved. The fifth hypothesis analysed, whether stoma stresses more ileostoma than colostomy patients. This hypothesis was not proved. To collect data I used the form of quantitative research using non-standardised questionnaire for people suffering ileostoma and colostomy. This Diploma Thesis shall point out the necessity of satisfaction of psychosocial needs of stoma patients in practice.

The theme of this study is to evaluate the effectiveness of the social services sheltered housing. Due to demographic developments, increasing demand for social services and increasing spending in the social sector, the effectiveness of social services will be an increasingly important topic. We can assume, that because of to these factors, there will be more pressure on social services to prove their results. This study talks about theoretical concepts of effectiveness and defines the concept of effectiveness, which could be applied in social services. The work summarizes the models of measuring effectiveness in selected countries, including the Czech Republic, and specifies the concept of effectiveness in the Carlsbad region, in which sheltered housing social services are provided. The work also defines the term "the need" of the users of the social services and presents models, that can identify those needs. The part, that determines the effectiveness of social services, is in the research section. This is the part, where identification of adverse social situations and identification of meeting the needs of the users, is specified. Research, which used qualitative methodology, investigated whether sheltered housing social services are able to fulfill all these needs specified. Research has...

The spiritual needs of pensioners in the residential home in Velká Bíteš Abstract: This theses focuses on spiritual needs of senior citizens living in the residential home for pensioners in Velká Bíteš. The theoretical part concentrates on the human needs, ageing and old age, healh and social services. It deals with spirituality, pastoral care, meaning of life and some religions. The practical part examinates the spiritual needs of pensioners in Velká Bíteš and tries to find out if these are sufficiently met. Further it maps the relation between the elderly to the faith, especially to some religious activities, and their cooperation with pastoral workers. The theses provides specific recommendations based on the results of the survay. The conclusion lists recommendations, which could be put into the practice and increase the quality of the spiritual care for senior citizens in residential facilities. Key words: HUMAN NEEDS, MEETING OF NEEDS, NEEDS BY MASLOW, SPIRITUAL NEEDS, AGEING OF PEOPLE, CHANGES IN OLD AGE, HEALTH CARE (SERVICES), SOCIAL CARE (SERVICES), RESIDENTIAL HOME, SPIRITUALITY, PASTORAL CARE, PASTORAL WORKER, DEATH, DYING, MEANING OF LIFE, V. E. FRANKL, SOLITUDE, RELIGION