Thesis (MBA)--Stellenbosch University, 2012. / The ability of any business to survive is highly dependent on its ability to continuously sustain an advantage not only on its competitors, but also the constantly changing environment that it operates in. In our current global economy it is imperative that a company’s business leaders consistently make better decisions than their competitors to ensure that they survive, grow and maintain a healthy economical status. This can only be done through insight, knowledge, skill, experience and leadership – all of which is build up over time and hard work. It also highlights and questions the effect that management and strategic thinkers has had on the outcome of successful businesses. With an abundance of strategic theories, frameworks and books available, this research opted for an approach to understand the domain of strategic management by focusing on the theories and teachings of two significant thinkers of business strategy – Peter Drucker and Henry Mintzberg. The researcher conducted a structured and systematic review of existing literature and synthesised the information and results in this thesis. The researcher explored Drucker and Mintzberg’s views on strategic thinking, strategy planning, strategy process, innovation, entrepreneurship and the art of crafting strategy.

O presente estudo possui características de uma pesquisa de natureza exploratória, cujo objetivo é comparar a Reengenharia e a Qualidade Total, através de Critérios de Relevância identificados a partir de uma revisão dos clássicos da literatura administrativa. A idéia aqui esboçada é procurar identificar o que é essencial nestes novos modelos, e quais seriam suas contribuições mais significativas para entender tais tecnologias enquanto instrumentos eficazes para que as organizações façam aquilo que elas se propõem a fazer. O produto do presente estudo visa oferecer subsídios para o entendimento das duas abordagens, bem como representa a tentativa de sugerir alternativas para a ampliação das mesmas. / The present study has the characteristic of an exploratory research . The objective is to compare Reengineering and Total Quality based on relevance criteria identified through the sutdy of selected authors of the administrative theory. The main ideia here outlined isto look for the essential elements in each model and find out which are their most significant contributions to the understanding of these new technologies as efficient instruments for carrying out the, organization objectives. The final product of the present study is a better understanding of both approaches and na attempt to contribute to their improvement.

O presente estudo possui características de uma pesquisa de natureza exploratória, cujo objetivo é comparar a Reengenharia e a Qualidade Total, através de Critérios de Relevância identificados a partir de uma revisão dos clássicos da literatura administrativa. A idéia aqui esboçada é procurar identificar o que é essencial nestes novos modelos, e quais seriam suas contribuições mais significativas para entender tais tecnologias enquanto instrumentos eficazes para que as organizações façam aquilo que elas se propõem a fazer. O produto do presente estudo visa oferecer subsídios para o entendimento das duas abordagens, bem como representa a tentativa de sugerir alternativas para a ampliação das mesmas. / The present study has the characteristic of an exploratory research . The objective is to compare Reengineering and Total Quality based on relevance criteria identified through the sutdy of selected authors of the administrative theory. The main ideia here outlined isto look for the essential elements in each model and find out which are their most significant contributions to the understanding of these new technologies as efficient instruments for carrying out the, organization objectives. The final product of the present study is a better understanding of both approaches and na attempt to contribute to their improvement.

O presente estudo possui características de uma pesquisa de natureza exploratória, cujo objetivo é comparar a Reengenharia e a Qualidade Total, através de Critérios de Relevância identificados a partir de uma revisão dos clássicos da literatura administrativa. A idéia aqui esboçada é procurar identificar o que é essencial nestes novos modelos, e quais seriam suas contribuições mais significativas para entender tais tecnologias enquanto instrumentos eficazes para que as organizações façam aquilo que elas se propõem a fazer. O produto do presente estudo visa oferecer subsídios para o entendimento das duas abordagens, bem como representa a tentativa de sugerir alternativas para a ampliação das mesmas. / The present study has the characteristic of an exploratory research . The objective is to compare Reengineering and Total Quality based on relevance criteria identified through the sutdy of selected authors of the administrative theory. The main ideia here outlined isto look for the essential elements in each model and find out which are their most significant contributions to the understanding of these new technologies as efficient instruments for carrying out the, organization objectives. The final product of the present study is a better understanding of both approaches and na attempt to contribute to their improvement.