Police officers on-site service eccounters are the service quality for the moments of truth . For face to face contact with the process of understanding and control, affect the public perception of service quality.In this research,according to the perspectives of police officers service encounters,through the public and their experience of interactive codes, enhance the public satisfaction with the police officers. Study aimed to survey the public and police officers interactive codes of service eccounters in their role of symbol,and probe into the different levels between the public and police officers interactive codes of service eccounters, furthermore comprehend the relationship between public satisfaction and police officers interactive codes of service eccounters. The first stage of critical incident techique , 70 police personnel from the recovery of the questionnaire were satisfied with 66 events, with 60 not satisfied with the events.Through the analysis classified includeing interactive codes of service eccounters of the body language, self-disclosure and behavior characteristics.Then by the second phase of validation study, using convenience sampling, issued 250 questionnaires and collected 248 questionnaires, 236 valid samples. By descriptive statistics, independent test, ANOVA, regression analysis and verified by two-way ANOVA analysis to explore the relationship between public satisfaction and police officers interactive codes of service eccounters. Research results, in the critical incident techique cases show that police officers feel the people are the most satisfied with the police¡¦s treatment response.It is obviously that people confirm the police officers treatment response ability of endangered public security.Police officers feel the people are the most unsatisfied with the congnitive differences of exchange messages,and account for the overwhelming majority.Therefore, to protect the legal and ban the illegal, police officers will apply law and unlawful message across service encounters people. People distrust the police because of the congnitive differences .Therefore, the public awareness and law-abiding is the concept of the underlying factors differ. Police service and sincere response to contact with the body language of the higher performance, care had more positive interactions, people will have better contact with the police service satisfaction;Service access to expose the higher self-disclosure in confidence, more positive relationship with the public,the more people have better satisfaction;Service contact to the better qualities of convenience services, expertise being more substantial, the public will be better satisfied.But it is also show that the level of police officers interactive codes of service eccounters did not affect satisfaction interactive source for significant differences in the change.

One of the fundamental properties of bulk metals is the cancellation of electric fields. The free charges inside of a metal will move until they find an arrangement where the internal electric field is zero. This implies that the electric dipole moment of a metal particle should be exactly zero, because an electric dipole moment requires a net separation of charge and thus a nonzero internal electric field. This thesis is an experimental study to see if this property continues to hold for tiny sub- nanometer metal particles called clusters (2 - 200 atom, R < 1 nm). We have measured the electric dipole moments of metal clusters made from 15 pure elements using a molecular beam electric deflection technique. We find that the observed dipole moments vary a great deal across the periodic table. Alkali metals have zero dipole moments, while transition metals and lanthanides all have dipole moments which are highly size dependent. In most cases, the measured dipole moments are independent of temperature (T = 20 - 50 K), and when there is a strong temperature dependence this suggests that there is a new state of matter present. Our interpretation of these results are that those clusters which have a non- zero dipole moment are non-metallic, in the sense that their electrons must be localized and prevented from moving to screen the internal field associated with a permanent dipole moment. This interpretation gives insight to several related phenomena and applications. We briefly discuss an example cluster system RhN where the measured electric dipole moments appear to be correlated with a the N2O reactivity. Finally, we discuss a series of magnetic deflection experiments on lanthanide clusters (Pr, Ho, Tb, and Tm). The magnetic response of these clusters is very complex and highly sensitive to size and temperature. We find that PrN (which is non-magnetic in the bulk) becomes magnetic in clusters and TmN clusters have magnetic moments lower than the atomic value as well as the bulk saturation value implying that the magnetic order in the cluster involves non-collinear or antiferromagnetic order. HoN and TbN show very similar size dependent trends suggesting that these clusters have similar structures.

Reproduction de : Thèse de doctorat : Physique : Lyon 1 : 2005. / Titre provenant de l'écran titre. 270 réf. bibliogr.

Thesis (Ph. D.)--University of Washington, 2001. / Vita. Includes bibliographical references (leaves 150-155).

No description available.

Contrary to conventional theory, a growing body of evidence suggests that economies with abundant natural resources perform badly in terms of economic growth relative to their resource poor counterparts—the so-called resource curse hypothesis. However, this general hypothesis is not robust. It clearly fails to account for the differing experiences of resource abundant economies. For instance, the theory, applied generally, offers no explanation as to why economies like Botswana and Norway have exceptional growth while Saudi Arabia and Nigeria have stagnated. Prompted by these experiences, the thesis investigates the circumstances under which the curse is more or less likely to exist. In particular, the thesis finds evidence that the major reason for the diverging experiences is the differences in the quality of institutions across countries. The thesis tests the hypothesis that the effect of resources on growth is conditional on the type and quality of institutions, by further building on Boschini, Pettersson, and Roine’s (2007) and Mehlum, Moene, and Torvik’s (2006b) influential works on the role of institutions in mitigating the resource curse. Advances are made by: (a) using a panel of up to 53 countries with different levels of development, institutional quality and natural resource abundance over the period 1984-2003; (b) applying a two-step system Generalised Method of Moments (GMM) estimation that accounts for biases associated with omitted variables, endogeneity and unobserved heterogeneity that potentially affect existing cross-country Ordinary Least Squares (OLS) growth results; (c) supplementing results of the commonly used International Country Risk Guide (ICRG) institutional performance indicators with those of institutional design indicators–that is, highlighting the role of electoral rules and form of government; (d) using an institutional quality measure that is more related to financial institutions than just economic or political institutions; (e) using a resource abundance indicator that focuses on non-renewable resources alone rather than the ones commonly used in the literature that include renewable resources, which are inappropriate. The key hypothesis that natural resource economies are not destined to be cursed if they have good institutions is confirmed by the empirical results of the thesis. Specifically, the results suggest that (a) adopting a democratic regime is better than a non-democratic one, in terms of generating growth from resource abundance (b) the electoral rules that a country adopts matter, i.e. having a democratic proportional rather than a democratic majority regime increases the growth benefits of resource abundance (c) as far as the form of government adopted is concerned, a democratic parliamentary rather than a democratic presidential regime generates more economic growth from its abundant natural resource (d) a well functioning banking sector induces more (resource abundant generated) growth and capital accumulation. Therefore, the lessons for policy makers who struggle to overcome the impediments to economic development that potentially accompany the “curse of resource abundance” are the need to develop and maintain better institutions and adopt improved management strategies of the financial proceeds forthcoming from such abundance.

Contrary to conventional theory, a growing body of evidence suggests that economies with abundant natural resources perform badly in terms of economic growth relative to their resource poor counterparts—the so-called resource curse hypothesis. However, this general hypothesis is not robust. It clearly fails to account for the differing experiences of resource abundant economies. For instance, the theory, applied generally, offers no explanation as to why economies like Botswana and Norway have exceptional growth while Saudi Arabia and Nigeria have stagnated. Prompted by these experiences, the thesis investigates the circumstances under which the curse is more or less likely to exist. In particular, the thesis finds evidence that the major reason for the diverging experiences is the differences in the quality of institutions across countries. The thesis tests the hypothesis that the effect of resources on growth is conditional on the type and quality of institutions, by further building on Boschini, Pettersson, and Roine’s (2007) and Mehlum, Moene, and Torvik’s (2006b) influential works on the role of institutions in mitigating the resource curse. Advances are made by: (a) using a panel of up to 53 countries with different levels of development, institutional quality and natural resource abundance over the period 1984-2003; (b) applying a two-step system Generalised Method of Moments (GMM) estimation that accounts for biases associated with omitted variables, endogeneity and unobserved heterogeneity that potentially affect existing cross-country Ordinary Least Squares (OLS) growth results; (c) supplementing results of the commonly used International Country Risk Guide (ICRG) institutional performance indicators with those of institutional design indicators–that is, highlighting the role of electoral rules and form of government; (d) using an institutional quality measure that is more related to financial institutions than just economic or political institutions; (e) using a resource abundance indicator that focuses on non-renewable resources alone rather than the ones commonly used in the literature that include renewable resources, which are inappropriate. The key hypothesis that natural resource economies are not destined to be cursed if they have good institutions is confirmed by the empirical results of the thesis. Specifically, the results suggest that (a) adopting a democratic regime is better than a non-democratic one, in terms of generating growth from resource abundance (b) the electoral rules that a country adopts matter, i.e. having a democratic proportional rather than a democratic majority regime increases the growth benefits of resource abundance (c) as far as the form of government adopted is concerned, a democratic parliamentary rather than a democratic presidential regime generates more economic growth from its abundant natural resource (d) a well functioning banking sector induces more (resource abundant generated) growth and capital accumulation. Therefore, the lessons for policy makers who struggle to overcome the impediments to economic development that potentially accompany the “curse of resource abundance” are the need to develop and maintain better institutions and adopt improved management strategies of the financial proceeds forthcoming from such abundance.

Contrary to conventional theory, a growing body of evidence suggests that economies with abundant natural resources perform badly in terms of economic growth relative to their resource poor counterparts—the so-called resource curse hypothesis. However, this general hypothesis is not robust. It clearly fails to account for the differing experiences of resource abundant economies. For instance, the theory, applied generally, offers no explanation as to why economies like Botswana and Norway have exceptional growth while Saudi Arabia and Nigeria have stagnated. Prompted by these experiences, the thesis investigates the circumstances under which the curse is more or less likely to exist. In particular, the thesis finds evidence that the major reason for the diverging experiences is the differences in the quality of institutions across countries. The thesis tests the hypothesis that the effect of resources on growth is conditional on the type and quality of institutions, by further building on Boschini, Pettersson, and Roine’s (2007) and Mehlum, Moene, and Torvik’s (2006b) influential works on the role of institutions in mitigating the resource curse. Advances are made by: (a) using a panel of up to 53 countries with different levels of development, institutional quality and natural resource abundance over the period 1984-2003; (b) applying a two-step system Generalised Method of Moments (GMM) estimation that accounts for biases associated with omitted variables, endogeneity and unobserved heterogeneity that potentially affect existing cross-country Ordinary Least Squares (OLS) growth results; (c) supplementing results of the commonly used International Country Risk Guide (ICRG) institutional performance indicators with those of institutional design indicators–that is, highlighting the role of electoral rules and form of government; (d) using an institutional quality measure that is more related to financial institutions than just economic or political institutions; (e) using a resource abundance indicator that focuses on non-renewable resources alone rather than the ones commonly used in the literature that include renewable resources, which are inappropriate. The key hypothesis that natural resource economies are not destined to be cursed if they have good institutions is confirmed by the empirical results of the thesis. Specifically, the results suggest that (a) adopting a democratic regime is better than a non-democratic one, in terms of generating growth from resource abundance (b) the electoral rules that a country adopts matter, i.e. having a democratic proportional rather than a democratic majority regime increases the growth benefits of resource abundance (c) as far as the form of government adopted is concerned, a democratic parliamentary rather than a democratic presidential regime generates more economic growth from its abundant natural resource (d) a well functioning banking sector induces more (resource abundant generated) growth and capital accumulation. Therefore, the lessons for policy makers who struggle to overcome the impediments to economic development that potentially accompany the “curse of resource abundance” are the need to develop and maintain better institutions and adopt improved management strategies of the financial proceeds forthcoming from such abundance.

Thesis(M.S.)--Auburn University, 2005. / Abstract. Vita. Includes bibliographic references.

Thesis (M.S.)--Ohio University, June, 1989. / Title from PDF t.p.