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Affect, perceived service quality, and satisfaction : assessing the moderating role of service settingJiang, Ying 01 January 2001 (has links)
No description available.
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Advertising strategy and anthropology : a focused look at consumers and their organizing devicesWhiddon, Jeremiah J. 02 August 2002 (has links)
This thesis was designed and written with advertising stakeholders in mind.
The aim of my thesis is to illustrate how listening to and understanding the
behavior and voices of consumers from the perspective of a trained anthropologist
can improve advertising strategies. My instruments for conducting this research
include an in-depth investigation of 28 consumers who use organizing devices (e.g.
personal digital assistants and paper-based organizers) and a qualitative analysis of
two print ads from Palm, Inc.
In the first phase of my research, I employed ethnographic techniques and
analyses to shed light on the usage-based benefits consumers realize by using
organizers. In the second part of my research, I reveal my analysis and
interpretations of print ads from Palm, one of the world's largest producers of
organizers.
My research culminates with the placement of the Palm advertisers'
decisions in a critical framework. I do this by illuminating the consonance and
contradiction between the ways in which I found consumers using organizers and
the ways in which they are promoted in the advertising.
Among other things, my research found informants using their organizers as
a means to escape the tedium of commuting to and from work; I also found
informants using their organizers to extend their memory capacity and create
solutions to problems. In the end, my interpretations lead to pragmatic conclusions
that potentially make advertising strategy more efficacious: Palm advertising
should create scenes in which people are actively using their organizers to achieve
benefits (e.g. memory, entertainment, etc.) they seek. / Graduation date: 2003
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A comparative study of the influence of country of origin on consumer attitudes : a comparison between Guangzhou, Shenzhen and Hong Kong students /Sung, Wing-yiu, Raymond. January 1986 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1986.
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CONCEPTS OF SELF AND THEIR RELATIONSHIPS TO MOTIVATIONAL COMPONENTS OF BUYER BEHAVIORTapia Sanchez, Humberto, 1943- January 1974 (has links)
No description available.
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An application of the means-end theory Measurement of Delivery and consumption of an educational service /Anitsal, M. Meral, January 2007 (has links) (PDF)
Thesis (Ph. D.)--University of Tennessee, 2007. / Title from title page screen (viewed on Oct. 24, 2007). Thesis advisor: Ernest R. Cadotte. Vita. Includes bibliographical references.
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What motivates a consumer to make an online purchase / Tracy Somerton Dupuis.Somerton Dupuis, Tracy January 1900 (has links)
Thesis (M.M.S.) - Carleton University, 2003. / Includes bibliographical references (p. 61-63). Also available in electronic format on the Internet.
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Using principal components analysis to understand consumers' moment-to-moment affect traces and their influence on ad and brand attitudesYoung, Jennifer Lee, January 1900 (has links)
Thesis (Ph. D.)--University of Texas at Austin, 2008. / Vita. Includes bibliographical references.
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Brand preference and group influenceOlson, LeRoy George. January 1967 (has links)
Thesis (Ph. D.)--University of Wisconsin, 1967. / Typescript. Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliography.
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Ignorance is bliss the information malleability effect /Mishra, Himanshu Kumar. January 2006 (has links)
Thesis (Ph.D.)--University of Iowa, 2006. / Supervisors: Dhananjay Nayakankuppam, Baba Shiv. Includes bibliographical references (leaves 57-61).
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The festival gap : comparing organizers' perceptions of visitors to a survey of visitors at the Carolina Renaissance Festival, 2005 /Gross, Justin A. Alderman, Derek H. January 2006 (has links)
Thesis (M.A.)--East Carolina University, 2006. / Presented to the faculty of the Department of Geography. Advisor: Derek Alderman. Includes bibliographical references (leaves 114-119). Also available via the World Wide Web. Adobe reader required.
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