This thesis deals with the mystery shopping, which is described from a theoretical and practical point of view. For its application in practice has been chosen area of Czech mobile operators. Telecommunications market in the Czech Republic points to a highly competitive environment. The aim of the work will be understanding and comparison of the advantages offered services and customer access levels for O2, T-Mobile and Vodafone in terms of three different clients (pensioners, students and entrepreneurs). As a result, this work should provide recommendations on what type of customer should each operator to focus the media with regard to perceived competitive advantage, and on what segment would in turn be incorporated into the future.

Dado um espaço vetorial topológico $X$ e um operador linear $T$ contínuo em $X$, dizemos que $T$ é {\\it hipercíclico} se, para algum $y \\in X$, o conjunto $\\{y, T(y), T^2(y), T^3(y), \\ldots T^n(y) \\ldots \\}$ for denso em $X$. Um dos principais resultados envolvendo operadores hipercíclicos consiste no chamado {\\it Critério de Hiperciclicidade}. Tal Critério fornece uma condição suficiente para que um operador linear contínuo seja hipercíclico. Por muitos anos, procurou-se saber se o Critério também era uma condição necessária. Em \\cite, Bayart e Matheron construíram, nos espaços de Banach clássicos $c_0$ e $\\ell_p, 1 \\leq p < \\infty$, um operador hipercíclico $T$ que não satisfaz o Critério. Neste trabalho, apresentamos a construção realizada por Bayart e Matheron. Além disso, também apresentamos alguns resultados sobre hiperciclicidade. / Given a topological vector space $X$ and a continuous linear operator $T$, we say that $T$ is {\\it hypercylic} if, for some $y \\in X$, the set $\\{y, T(y), T^2(y), T^3(y), \\ldots T^n(y) \\ldots \\}$ is dense in $X$. One of the main results concerning hypercyclic operators is the so-called {\\it Hypercyclicity Criterion}. Such Criterion gives a sufficient condition to a continuous linear operator be hypercyclic. For many years, it sought to know if the Criterion was also a necessary condition. In \\cite, Bayart and Matheron constructed, in the classical Banach spaces $c_0$ e $\\ell_p, 1 \\leq p < \\infty$, a hypercyclic operator $T$ which doesn\'t satisfy the Criterion. In this work, we present the Bayart/Matheron construction. We also present some results about hypercyclicity.

Cette thèse est consacrée à l’étude de la série principale unitaire de certains groupes de Lie semi-simples, du point de vue de la géométrie non-commutative. Pour une famille de sous-groupes paraboliques minimaux de composante de Levi L fixée, nous décrivons la famille des représentations de la série principale unitaire associées au moyen de C*-modules sur C*(L). Cette construction s’inspire de celle des modules d’induction de M. A. Rieffel et nous proposons plusieurs modèles pour les C*-modules obtenus, qui reflètent à ce niveau global les réalisations classiques des représentations de la série principale. En rang réel 1, nous caractérisons certains opérateurs bornés sur ces modules, obtenant ainsi un résultat d’irréductibilité analogue à celui de F. Bruhat dans le cas classique. Nous démontrons ensuite la convergence, sur des sous-modules, d’intégrales d’entrelacement analogues à celles définissant les opérateurs de Knapp et Stein. Ces intégrales peuvent être décomposées en somme d’un opérateur densément défini et vraisemblablement borné, d’un opérateur densément défini et d’un terme résiduel, étudiés séparément. Nous indiquons enfin, dans certains cas particuliers, une procédure de normalisation aboutissant à la construction d’opérateurs d’entrelacement unitaires entre C*-modules. Ces opérateurs manifestent l’action du groupe de Weyl régissant les équivalences entre représentations de la série principale au niveau de la C*-algèbre réduite du groupe. / This thesis is devoted to the study of the unitary principal series of certain semisimple Lie groups, within the framework of non-commutative geometry. For a family of minimal parabolic subgroups sharing the same Levi component L, we describe the associated unitary principal series representations by means of C*(L)-Hilbert modules. This construction is inspired from the work of M. A. Rieffel and we provide different realisations for the modules that it yields, thus translating at a global level the classical pictures of the principal series. For real-rank 1 groups, we characterise a certain class of bounded operators on those modules, and obtain an irreducibility result, analogous to Bruhat’s classical one. We then establish the convergence, on certain submodules, of intertwining integrals close to the ones defining Knapp and Stein operators. Those integrals can be written as the sum of a densely defined and likely bounded operator, a densely defined unbounded operator and a residual term. We finally indicate, in special cases, a normalisation process which yields unitary intertwining operators between Hilbert modules. Those operators implement the Weyl group action related to unitary equivalences among the principal series at the level of the group reduced C*-algebra.

Nous nous intéressons dans ce travail à la dynamique des opérateurs de Schrödinger unidimensionnels, discrets, associés à un potentiel sturmien quasi-périodique. Le résultat principal de cette thèse est une borne supérieure pour les exposants de transport qui mesurent la vitesse de propagation du système. Cette borne, valide pour presque tous les potentiels sturmiens, est sous balistique pour une force de couplage suffisante. La validité de la borne est couplée à une condition diophantienne liée au nombre irrationnel qui définit le potentiel. Cette condition est vraie presque sûrement. Nous exhibons par ailleurs un exemple d’irrationnel pour lequel une borne supérieure sous balistique est impossible indépendamment de la force de couplage. Nous faisons l’étude de la dimension fractale du spectre de l’opérateur qui minore sous certaines conditions les exposants de transport. Nous obtenons une nouvelle borne inférieure pour la dimension de boîte du spectre grâce aux propriétés connues sur la forme du pseudo spectre. Les restrictions pour obtenir une borne dynamique à partir de notre résultat sont d’avoir une condition initiale cyclique standard et que le potentiel soit associé à un irrationnel à densité bornée. Enfin dans la dernière partie de ce travail, nous démontrons que le spectre de l’opérateur associé au nombre d’argent ß = [2, 2, . . . ] possède une structure hyperbolique. L’expression du pseudo spectre peut être vu comme un système dynamique. Nous conjuguons ledit système à une dynamique symbolique abstraite selon la méthode dite des partitions de Markov. Le système se comporte comme un fer à cheval de Smale. Nous dérivons de l’hyperbolicité des propriétés pour les dimensions fractales du spectre. Dimensions dont l’attrait dynamique a été rappelé dans la partie précédente. Nous déduisons notamment l’égalité des dimensions de Hausdorff et de boîte pour cet opérateur. / In this thesis, we study the dynamics of discrete, one-dimensional, sturmian Schrödinger operators. The main result is a dynamical bound from above for transport exponents that valuate speed of the wavepacket spreading. This bound is true for almost every sturmian potential and is sub-ballistic for a coupling constant big enough. This bound is valid with respect to a diophantine condition on the irrational number that define the potential. This condition is true for almost every irrational numbers. We show an example of irrational number with ballistic motion at any coupling constant. We study the fractal dimension of the spectrum of these operators which can bound from below, under more restrictive assumptions, transport exponents.We get a new bound from below for the box dimension of the spectrum. Assumptions needed to use this bound on dynamical purpose are the initial condition to be cyclic and the potential associated to a bounded means irrational number. In the last part of the thesis, we show that the spectrum of the operator associated to the so-called silver mean ß = [2, 2, . . . ] has a hyperbolic structure. The spectrum can be express as the non wandering set of a dynamical system. Using Markov partition method, we conjugate its dynamics to a symbolic one. The dynamical system behave like a Smale horseshoe. We derive from hyperbolicity spectral information, especially on fractal dimension. For example, we get that Hausdorff and box dimensions coincide for this operator.

We characterized the group of linear operators that preserve sign-nonsingular matrices over ��(ℝ). Then we extended these results to n show that a linear operator T that strongly preserves L-matrices over ��,�(ℝ) if and only if T preserves L-matrices and T is also one to one on m,n the set of cells. We also characterized the group of linear operators that strongly preserve L-matrices. In addition, we characterized the group of linear operators that preserve super L- matrices, the subset of L-matrix. Also we investigated linear operators that preserve totally L-matrices, the subset of L-matrix. Chapters 1 and 2 of this dissertation contain some material of the work done by other researchers on the linear preserver problems and the properties of sign-nonsingular matrices and L-matrix. Characterizations of linear operators in Chapters 3, 4, 5, and 6 of this dissertation are new.

Thesis (Ph. D. in Mathematics)--Vanderbilt University, May 2007. / Title from title screen. Includes bibliographical references.

Thesis (Ph.D.)--University of Missouri-Columbia, 2006. / The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file viewed on (February 27, 2007) Vita. Includes bibliographical references.

Thesis (M.A.)--University of North Carolina at Greensboro, 2006. / Title from PDF title page screen. Advisor: Kenneth Allan; submitted to the Dept. of Sociology. Includes bibliographical references (p. 81-85).

Thesis (Ph. D.)--Ohio State University, 2006. / Title from first page of PDF file. Includes bibliographical references (p. 105-107).

No description available.