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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Patronizing Speech in Interability Communication toward People with Cognitive Disabilities

Morris, Vann 09 June 2007 (has links)
Some people without disabilities may use patronizing speech when they talk to people with cognitive disabilities. This study asked college-aged students without disabilities to evaluate patronizing speech toward people with cognitive disabilities. They randomly read either one of two vignettes; in one vignette a cashier with no disability used patronizing speech toward a customer with a cognitive disability, and in the other vignette a cashier with no disability used nonpatronizing speech toward a customer with a cognitive disability. The participants evaluated the patronizing speech as being significantly less professional, appropriate, and common than the nonpatronizing speech. They rated the cashier as feeling significantly more warm, supportive, and nurturing when s/he used patronizing speech, and the customer as feeling significantly less respect when spoken to through patronizing speech. Significantly more participants believed they would have spoken differently than the cashier when s/he used patronizing speech.

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