The purpose of this study was to investigate teacher perceptions of computer-based technology and technology support provided by a rural school division; the extent of teachers’ self reported computer skills, comfort levels, perception of obstacles; and the amount of support, time, and training available to them to accomplish the integration during the course of instruction. This research was conducted during the 2010-2011 school term as a case study of a small rural K-12 school division in southern Virginia, consisting of teachers from each core curriculum from each of the three schools, selected deliberately. The study was divided into three phases: an analysis of the school survey; focus group discussion with teachers; and qualitative data generated from focus group interviews. A major finding was that the teachers contend that classroom practices can be changed if teachers are given time to plan how to integrate technology in instruction, thus better preparing students for the 21st century. To accomplish this changed school leaders need to promote opportunities and remove obstacles that impede effective technology integration, and that additional time, access, and training should be established. Because teacher perceptions impact the success of technology integration and support, it is imperative to provide sufficient time for training on how to utilize available equipment in the classroom. This study also reinforced the importance of understanding teacher perceptions which are as important a resource as the hardware and software in computer-based technology in order to promote the successful integration of computer technology in classrooms.

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Los canales digitales, como la banca móvil, tuvieron un incremento en su uso durante los últimos años. Esto produjo que las empresas bancarias tengan la necesidad de mejorar su competitividad y hacer prevalecer la continuidad de sus usuarios. En este sentido, la presente investigación busca comprobar que la variable de percepción de uso es un antecedente de la intención de continuidad de uso, y esta, de la satisfacción del usuario. Para ello, se realizó una encuesta online a 201 personas y los resultados fueron analizados gracias a la herramienta estadística SmartPLS que validó el modelo de medición reflexiva y el modelo estructural de la investigación. Los resultados permiten comprobar que la intención de continuidad de uso de los servicios de banca móvil está determinada por la percepción de uso, la cual abarca las siguientes dimensiones: actitud del usuario, compatibilidad, movilidad del servicio, facilidad de uso, y utilidad de uso percibida; asimismo, se concluye que la satisfacción es precedente de la intención de continuidad de uso. La investigación aporta información al sector de banca retail que podría permitirles brindar soluciones innovadoras a sus usuarios, satisfacer sus expectativas, fomentar un boca a boca positivo, y asegurar la supervivencia y éxito a largo plazo del canal digital. / Digital channels, such as mobile banking, have seen an increase in their use in recent years. This produced that banking companies have the need to improve their competitiveness and make the continuity of their users prevail. In this sense, the present research seeks to verify that the variable of perception of use is antecedent to the intention of continuity of use, and this, to user satisfaction. To do this, an online survey was conducted with 201 people and the results were analyzed thanks to the SmartPLS statistical tool that validated the reflective measurement model and the structural model of the research. The results allow us to verify that the intention to continue the use of mobile banking services is determined by the perception of use, which encompasses the following dimensions: user attitude, compatibility, service mobility, ease of use, and usefulness of use. perceived; It is also concluded that satisfaction is precedent of the intention to continue use. The research provides information to the retail banking sector to frequently adopt market studies focused on mobile banking users, to provide them with innovative solutions, meet their expectations, promote positive word of mouth, and ensure the survival and long-term success of the digital channel. / Tesis / PE