D.Ed. / The research nature of this study was primarily explorative, and also descriptive. The objective of this study was to explore and describe community experiences of aggressive behaviour exhibited by police officials towards them. This research was of a qualitative nature. Four steps of psycho-educational programme development were followed. In the first step a situational analysis was carried out. The sampling component was purposively selected police officials working under the jurisdiction of specific police stations in Gauteng Province and community members as victims of aggression at the hands of police officials. Data gathering methods used in this research were phenomenological individual and focus group interviews and observations. The researcher conducted the observation for this study during interviews and field notes were written during interview process. The researcher conducted interviews with victims of aggressive behaviour by police officials and other participants were police officials and stakeholders who are dealing with inappropriate behaviour of police officials. The participants had to comment on their experiences of aggression exhibited by police officials and other participants who are police officials in the South African Police Service talk about their experiences when they were involved in aggressive action towards the community. These interviews formed the basis of this study to facilitate the attainment of the primary objective, which was to explore and describe the experience of aggression behaviour exhibited by Police officials towards the community. The data from these interviews were analysed using an open coding method. An independent coder did an analysis independent from the researcher. A consensus validation discussion was held with the independent coder on the codification of the data. The detailed discussion of results obtained from the interviews and observations were presented in verbatim quotes, descriptive and reflective notes and the illustration of emergent themes and categories. Rigour and adequacy were ensured by data collected and the results obtained from data analysis indicated convergence and saturation. The integration of trustworthiness, that is, credibility, transferability, dependability and confirmability were applied throughout the study. Ethical considerations and consent letters were presented to the participants, including preserving of anonymity, confidentiality, voluntary participation, understood consent and the ethical role of the researcher has adhered to. The research is very important as the experiences of aggression by community members were explored and described. The research results indicated that there is tension among the community and police officials in the South African Police Service. The Police officials under study are demoralised and tend to become negative towards the public because they are of the opinion that enough is not done to support them in performing their difficult duties. It is evident from the results that there is lack of effective communication stakeholders who are dealing with inappropriate behaviour in the South African Police Service with other structures like the Independent Complaints Directorate. In step two the psycho-educational programme was developed. Firstly a conceptual framework was derived from the result of step one. The conceptual framework served as framework of reference for the description of a psycho-educational programme. In step three the programme was implemented and in step four the programme was evaluated. In conclusion, it is evident that aggression really exists in the workplace and officials are affected by such aggression. The recommendations of dealing with aggressive behaviour exhibited by police officials towards the community was done in line with the situational analysis after the conclusion drawn from the findings and were described in a psycho-educational perspective.

During apartheid numerous atrocities, including torture were committed by the security forces in South Africa. Most atrocities were directed at black people, during the political violence. The question which the researcher investigated was how people who worked in the police and had tortured and committed other atrocities re-established meaning and identity after South Africa became a democracy. South Africa’s history was discussed, focussing on factors which created an environment which was conducive to the committing of atrocities. The basic tenets of social constructionism were considered and how they relate to concepts such as agency, power, essentialism, identity, morality, meaning-making, torture, illness and posttraumatic stress disorder. Dialogic analyses were conducted on each participant’s narrative. The researcher is seen as an integral part of the storytelling event. The ways in which the participants positioned themselves in telling their stories are discussed as attempts to reconstitute themselves. The impact on the researcher of working with perpetrators is discussed. Themes were distilled from participants’ narratives. These are discussed with attention given to the problems they identified as having led to perpetration, such as racism, enacting of masculinity and militarisation. Problems they identified which arose as a result of perpetration include aggression, alienation, illness and addiction to violence. They demonstrated extreme shame and remorse in telling their stories. / Psychology / D.Litt. et Phil. (Psychology)

During apartheid numerous atrocities, including torture were committed by the security forces in South Africa. Most atrocities were directed at black people, during the political violence. The question which the researcher investigated was how people who worked in the police and had tortured and committed other atrocities re-established meaning and identity after South Africa became a democracy. South Africa’s history was discussed, focussing on factors which created an environment which was conducive to the committing of atrocities. The basic tenets of social constructionism were considered and how they relate to concepts such as agency, power, essentialism, identity, morality, meaning-making, torture, illness and posttraumatic stress disorder. Dialogic analyses were conducted on each participant’s narrative. The researcher is seen as an integral part of the storytelling event. The ways in which the participants positioned themselves in telling their stories are discussed as attempts to reconstitute themselves. The impact on the researcher of working with perpetrators is discussed. Themes were distilled from participants’ narratives. These are discussed with attention given to the problems they identified as having led to perpetration, such as racism, enacting of masculinity and militarisation. Problems they identified which arose as a result of perpetration include aggression, alienation, illness and addiction to violence. They demonstrated extreme shame and remorse in telling their stories. / Psychology / D.Litt. et Phil. (Psychology)

South Africa has been synonymous with police brutality for many years. This stigma remains till this day. The South African Police Service and the Government has tried in vain to change the image of the South African Police Service. This research was conducted to analyse the prevention of police brutality in the Western Cape, focusing on Cape Town. This will include the effects police brutality has had on the community, and the resulting breakdown of relations between the police and the community. This study will compare statistics of police brutality related incidents from South Africa with that of the United States of America, the United Kingdom, Australia and Nigeria. This comparison will indicate if South Africans do suffer more brutality cases at the hands of the police or is brutality by police officers a worldwide phenomenon. The research questions that were asked during this study are if police brutality is a problem, why does police brutality occur, how does it affect the community and what can be done to prevent police brutality. This study used a mixed method of research methodology to attempt the answer the complex questions asked. This included survey questionnaires that were distributed to police officials, Community Police Forum members and the community around the Cape Town Central Business District. Semi structured interviews were held with members of the police’s departmental hearing section. Literature was also obtained regarding police brutality. Prevention of police brutality strategies from the United States of America, United Kingdom, Australia and Nigeria were obtained to compare these strategies and determine which have been successful and could be a benefit to the South African Police Service. The current strategies the South African Police Service have also put in place will be discussed which will include legislation, white paper on safety and security, the green paper on police practice and the National Development plan 2030. Combining all the information obtained, this research will provide findings regarding the phenomenon of police brutality and possible recommendations that could assist with the prevention of police brutality. This in turn will help build a better relationship between the South African Police Service and its Citizens that they swore to protect and serve. / Criminology and Security Science / M. A. (Criminal Justice)

This exploratory and qualitative investigation is used as a research strategy to indicate a preventative policing style for public violence in the Eastern Free State. The research's integration of problem-solving methods may be used in instances where public violence is common and pre-empted. The study researched the policing of public expression against poor service delivery in a democratic South Africa after the adoption of a new Constitution. The Scanning, Analysis, Response and Assessment Model is applied by way of a service-oriented, preventative policing style involving the principles of the Community Policing Style. The dissertation argues that though the South African Police Service's handling of public violence in the Eastern Free State, was reminiscent of the former public violence of political oppression, it should gradually move away from the military approach to a preferred community policing style and include relevant role players in using a systematic and service-orientated preventative policing style to address public violence. / CRIMINOLOGY / MTECH: POLICING

This exploratory and qualitative investigation is used as a research strategy to indicate a preventative policing style for public violence in the Eastern Free State. The research's integration of problem-solving methods may be used in instances where public violence is common and pre-empted. The study researched the policing of public expression against poor service delivery in a democratic South Africa after the adoption of a new Constitution. The Scanning, Analysis, Response and Assessment Model is applied by way of a service-oriented, preventative policing style involving the principles of the Community Policing Style. The dissertation argues that though the South African Police Service's handling of public violence in the Eastern Free State, was reminiscent of the former public violence of political oppression, it should gradually move away from the military approach to a preferred community policing style and include relevant role players in using a systematic and service-orientated preventative policing style to address public violence. / CRIMINOLOGY / MTECH: POLICING