Over the past decade, Persian Gulf countries witnessed an increase in tourism development and the number of international tourists. Though tourism development plays an important role in enhancing economies, tourism development may conflict with the region's conservative traditions and culture. The purpose of this research is to identify the attitudes and perceptions of residents in the State of Qatar towards the impacts of tourism development by: 1) applying Ap & Crompton's (1998) Index of Tourism Impacts (ITI): measuring the physical/ecological/social or cultural environments, and the residents' acceptance of visitors, 2) by identifying resident attitudes as expressed on Qatari-based social networks, and 3) through personal observation of resident attitudes. Respondents were selected using a convenience sampling technique to complete a survey instrument. Non-intrusive personal observation was also carried out to observe the nature of host-guest interactions at local tourist areas. Material regarding resident attitudes towards tourism development published through local media and forums on local social networks were collected. Descriptive statistics, factor analysis, and independent t-tests were used to describe data and to better understand resident attitudes towards the ITI dimensions. Content analysis was used to analyze forum entries, and field note extracts of personal observations were also used to present observed behaviours of residents. Survey findings reveal that resident attitudes differed according to respondents' age, length of residence, and ethnicity, particularly with respect to perceptions of change in local services and natural environment. The content analysis of forums revealed mixed feelings by residents (primary expatriates) towards tourism development. An attitude typology was derived from resident attitudes expressed through forum entries. Attitudes ranged from “denying tourism's existence” to “encouraging tourism”. Field observation of behaviours also revealed mixed attitudes towards the presence and behaviours of tourists, where residents either “accepted tourism” or “disapproved tourism”. Results suggested further research be carried out in testing the attitude typology in countries within the same region, and to modify the belief scale items and dimensions.

Sexual minorities experience more stress than the general population, which contributes to negative mental and physical health outcomes. This minority stress is a result living and working in social environments that do not accept homosexuality. In an attempt to avoid stressful situations, some sexual minorities try to conceal their sexual identity to various degrees in their everyday lives; however, this behaviour causes additional distress and becomes an even greater barrier to one’s well-being. One way to manage this stress is to participate in recreational activities in the company of other sexual minorities. In this way, leisure travel can be used as a coping mechanism for minority stress. The findings of this study bridge a gap between research on travel motivation, concealable stigma and stress coping. The aim of this study is not simply to list the travel motivations (such as escape, relaxation and socializing), but rather to uncover the meanings behind these motivations.

Cultural clusters with an agglomeration of heritage and historic assets represent national or local history, culture and tradition. Hence, they often become distinctive urban tourism resources supplying multifunctional places for tourists to visit and enjoy. However, the designation of a cultural district by government is not merely a strategy for the preservation of cultural assets and tourism development because a variety of stakeholders, with divergent goals and objectives, are usually involved in the process of converting cultural resources into marketable products. The number of tourists to Insadong, a representative traditional cultural district in Seoul, Korea, has increased rapidly in the last decades with many issues and problems. Insadong is a place where Koreans and foreigners alike experience Korean tradition and it is a unique area where the atmosphere combines both the historical and modern in the centre of the city. The area is also multi-functional, offering a mix of history, entertainment, cuisine, shopping etc. for a mixed clientele. This area has a long history as a cultural business district which was organically generated, but numerous issues and changes have occurred in relation to the commercial development and policy of government. Since this area gained fame as a tourism destination after it was designated as a cultural district, it also encountered problems like rising rental fees, change of space use, modifications in the items for sale, and destruction of small traditional art-related shops, which created the traditional atmosphere. This study examined the policies of the public sector and the role of the private sector in the development of Insadong through examining the government’s assessment and perspectives, the NGO’s perspectives and the entrepreneurs’ situation and expectations for business. Through analyzing crucial events, NGO’s activity, and the initiation of government policies, my research reveals dramatic change under the impact of tourism and government policies, as well as recent problems that have occurred at the cultural district. This study also examined aspects of heritage tourism in an evolving culture cluster in a major city. To the author’s knowledge, this type of research has not been undertaken previously in Korea and is rare in Asia. However, it is difficult to generalize from a case study. Thus, there is a need to undertake similar studies elsewhere to determine if what has been observed in Insadong is unique or if it is an example of a phenomenon that can be observed in other places.

Saudi Arabia is the world's leading oil producer and exporter. The economy in the country is almost totally dependent on oil. Tourism is one of the sectors which received more attention in the last few years after the establishment of the High Commission for Tourism and Antiques in 2000. The Commission's main purpose is to develop, promote and enhance the tourism sector, particularly the domestic tourism sector, to be one of the important sectors in economy. The main purpose of this research is to identify motivations and values for Saudi citizens to travel domestically and to measure their satisfaction on the services they are provided with when they travel within the country. Maslow's Motives Modal (1998) and Rokeach Value Survey (1973) are applied in the study. Motivations are examined by understanding the 'push' and 'pull' factors and these concepts have been used in many studies. The idea behind these concepts is that people travel because they are pushed by their own internal forces and pulled by external forces of the destination attributes. The study was conducted in the city of Medina and Jeddah in Saudi Arabia and 140 questionnaires were obtained, 77 in Medina and 63 in Jeddah. Respondents were selected using a convenience sample through a snowball technique among females and families and a convenience and purposive sample among males at places such as coffee shops and restaurants. Obtained data were analyzed using SPSS. The findings indicated that there are eight push motivations for Saudi domestic tourists including (Relaxation, Spirituality, Family, Cultural, Activity, Knowledge, Loyalty and Economic) and five pull factors including (Religious, Safety, Entertainment, Luxury and Local culture). The study showed that the push factor of Relaxation and the pull factor of Religion are the most important factors as perceived by Saudis. It was also revealed that Saudi domestic tourists have high level of satisfaction on the services they are provided with when they travel domestically. The study suggested further research to be carried out across the Muslim and Arab world in order to explore more travel motivations and values dimensions for people in this region.

Culture has been demonstrated in the literature to have an effect on tourism behavior, including the way that tourists perceive their travel experience; different cultures often hold different values (LeBlanc, 2004 & Sussman and Rashcovsky, 1997). Thus, understanding visitors’ values in comparison to those of the host destination may alter how tourism businesses should relate to tourists, how a tourist may perceive their experience, as well as a tourist’s motivation to travel to a destination (Devesa, Laguna & Palacios, 2010). The combination of heritage and tourism, specifically the UNESCO world heritage site designation, has had a significant impact on tourist motivation as well through the prestige that the designation presents (Parks Canada, 2009). Current research lacks a focus on the individual in relation to the UNESCO world heritage site designation (Marcotte & Bourdeau, 2006). There is also a lack of research with a Canadian focus as well as comparisons amongst cultures (Kay, 2009). Although there has been some focus on Canada, the demographics have been skewed toward English speaking individuals; a lack of demographic information and data concerning native tongue has been collected (Gibson, McKelvie & DE MAN, 2008). The current study will take a Canadian focus by situating the research within Canada, specifically the UNESCO world heritage site of Quebec City, and compare the Anglophone and Francophone cultures. Anglophone and Francophone tourists are defined in this study as “people whose mother tongue is French (Francophone) or English (Anglophones)” (Gibson et al., 2008, p. 137). This study uses a questionnaire; which combines the questionnaires found in Lee, Lee and Wicks (2004) and Kozak (2001), in order to collect data on tourist travel motivations and satisfaction. The survey was conducted during October 2011, and involved the researcher travelling to different tourist sites, such as the Citadel and Le Musee de la Civilisation. The final data set consisted of 375 cases, and an effective response rate of 443. The objectives of this study were: 1.To examine the motivational differences between Canadian Anglophone and Francophone visitors. 2.To examine whether there are cultural differences in the travel needs of Francophone and Anglophone travelers.3.To examine whether tourism sites and businesses in Quebec City are meeting the needs and desires of tourists. To accomplish these objectives, the following research questions were asked: 1. Why do people visit heritage sites? Specifically, what motivates people to visit heritage sites? 2. Do Canadian Anglophone and Francophone cultures have different motivations for travelling? Sub-questions could include: in general, do different cultures have different motivations for travelling? For example, tourists may aim to connecting with their ancestral roots and culture. 3. Are Anglophone and Francophone tourists satisfied by their travel experience to Quebec City? In particular, are there differences in satisfaction levels between Anglophone and Francophone tourists? The computer program SPSS (version 19) was used to conduct statistical tests on, and interpret, the data that was collected. Independent samples t-tests, one-way ANOVAs,Two-way ANOVAs and frequencies, modes and medians were performed in order to reach the research objectives and answer the research questions. This study provides insight into the travel motivations and satisfaction levels of Anglophone, Francophone, and bilingual visitors to Quebec City. The main implications of this study concern marketing, interpretation of sites, and service provision. The findings of this study present conflicting results surrounding the influence of family and culture on travel motivations of tourists. However, the findings of this study suggest that gender has a strong influence on tourist motivation, and marketing efforts should be targeting females as they were more significantly affected by the motivations examined in this study. There are also implications related to interpretation as there were significant differences found between Anglophone and Francophone participants on the motivation factor ‘cultural exploration experiences offered’. Finally there are implications surrounding service provision as the findings suggest that activities may be more geared towards the Anglophone travelers. This study will expand on these implications further.

Serious academic enquiry for the tourism sector may appear inconsequential, but the business of tourism is complex and fragmented. Tourism is a multi-disciplinary phenomenon facilitating research from a number of different angles and providing many services requiring partnership between public and private collaboration towards delivering an effective tourism sector. Waterloo Regional Council declared its aspiration for Waterloo Region to be a destination of choice. However, there has been no research conducted to understand the viability of this aspiration. Thus, this research understands from a stakeholder perspective how tourism development is being undertaken in the Region. This will provide a preliminary understanding on tourism development in the context of economic, social and environmental dimensions of development. The joint use of two theoretical frameworks helped to identify and manage divergent perspectives of sixteen stakeholders who provided the primary data for this research. The data revealed three major themes through a changing lens that first considers the role of tourism as an effective vehicle of development. This meets with change due to limitations and uncertainties due to constraints that lead to conflicts between stakeholders responsible for its development. Findings reveal that stakeholders confront numerous fundamental challenges, which provide constraints and bottlenecks for tourism development in the Region. This research understands the need for leadership, strategy and effective collaboration between all stakeholders as vital for tourism development.

ABSTRACT The cruise sector constitutes one of the fastest growing sectors of the tourism industry. With the continued growth of the industry comes the need to develop new ports to accommodate the increased volume of ships as well as the increasing size of modern cruise ships. It is important to understand how the development of new cruise ports impacts the local community. Therefore, the purpose of this study is to identify the attitudes and perceptions of residents regarding the impacts of the new cruise ship port development in Falmouth, Jamaica. The Historic Port of Falmouth was developed through a partnership between Royal Caribbean and the Port Authority of Jamaica and is the largest purpose-built port of call in the Caribbean. A case study approach was utilized to identify the attitudes and perceptions of residents regarding the impacts of the new port development in Falmouth, Jamaica. The study consisted of semi-structured interviews, and participant observation. The research took place in Falmouth in March 2012. A total of 23 interviews were carried out with residents who had varying levels of involvement with tourism. The three overarching themes emanating from the analysis of the data are: Big Ships, Big Disappointment, What could be improved? and All is Not Lost at Sea. Findings revealed that Falmouth residents are disappointed with the development because they have not received the economic benefits they were promised by Royal Caribbean. Despite the residents’ frustration and disappointment with the port, many still believe that it has given some opportunity for residents to improve their quality of life. The powerlessness of members of small Caribbean communities in the face of large tourism developers is evident throughout the study.

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