Thesis (M.Journ.)--University of Hong Kong, 2001. / Includes bibliographical references (leaves 57-58). Also available in print.

Thesis (M.P.A.)--University of Hong Kong, 2001. / Includes bibliographical references (leaves xx-xxvii).

Thesis (M.P.A.)--University of Hong Kong, 2001. / Includes bibliographical references (leaves xx-xxvii). Also available in print.

La présente thèse s'intéresse à la couverture de l'information lors de crises, soit des événements brutaux et inattendus, attribuables « à une situation très difficile, voire dangereuse, pour un individu, une organisation, un corps social, un système économique ou un pays » . Elle a pour objectif de définir en quoi les pratiques journalistiques et le contenu des médias diffèrent du quotidien à la situation de crise. L'hypothèse de départ, sur laquelle elle s'appuie, est qu'en situation de crise, les pratiques journalistiques seront affectées par l'émotivité, l'impulsion du moment et la recherche d'exclusivité. S'agissant du contenu, il y aura saturation de certains thèmes liés à la crise, alors que plusieurs sujets abordés quotidiennement seront évacués et que le risque d'erreurs ou d'inexactitudes sera exacerbé. Ce travail doctoral emprunte la voie de la comparaison entre la France et le Québec, deux pays présentant une structure de chaînes télévisées similaire, laquelle permet d'établir des bases de comparaison valables. Pour répondre au questionnement initial, une triple stratégie méthodologique a été adoptée. Cette stratégie inclut des entretiens semi-directifs sous forme d'histoire de vie professionnelle, réalisés avec différents acteurs de l'information. Suivent les résultats d'une analyse quantitative du contenu des journaux télévisés qui s'appuie sur un corpus composé de reportages présentés lors de trois types de crises survenues en France et au Québec, soit des crises « sociales », des crises « naturelles » et des crises « mixtes ». Enfin, une analyse de contenu des 1 676 décisions issues de la jurisprudence du Conseil de presse du Québec a été effectuée. / This thesis focuses on the news coverage during abrupt and unexpected events, due to "a very difficult situation, even dangerous, for an individual, an organization, a social body, an economic system or a country" and aims to determine in what journalistic practices and media contents in a crisis situation differ from the ordinary daily practices. The assumption on which this thesis rests is that in a crisis situation, journalistic practices will be affected by emotions, the spur of the moment and the search for exclusivity. Regarding content, there will be saturation of certain issues related to the crisis, while many daily topics will be removed and the risk of errors or inaccuracies will be exacerbated. This doctoral work follows the path of a comparison between France and Quebec, as both countries present a similar language and TV channel structure, which allows us to establish valid comparison bases. To answer the question of the research, a triple methodological strategy was adopted. First are presented the results of semi-structured interviews we made, in the form of professional life stories, with different actors from the information sector. These are followed by the results of a quantitative content analysis of television news which is based on a corpus formed of reports presented during three types of crises in France and in Quebec: "social" crisis, "natural" crises and "mixed" crises. Finally, a content analysis of 1,676 decisions from the jurisprudence of the Quebec Press Council was conducted.

Recent attacks on media freedom in South Africa, that includes the ruling ANC party’s proposal for statutory regulation of the press, have seen press self-regulation fiercely contested and the ombudsman of the Press Council of South Africa (PCSA) defending the press’ constitutional right to freedom of expression. Extensive arguments have been made by government, the public and the press for other forms of press regulation, such as statutory and independent co-regulation. In addition no accurate, detailed trends arising from complaints the ombudsman has dealt with in recent years, have been freely available on which arguments in such a debate could be based. This research analyses the complaints dealt with by the press ombudsman in recent years in order to evaluate the present self-regulatory system, which is based primarily on the theories of freedom of expression and social responsibility of the press. The analyses involves determining what trends exist in complaints cases that the ombudsman, Joe Thloloe, has dealt with since he took office in August 2007, until August 2011 when a Review of his office was published by the PCSA. The study takes a qualitative approach, with some degree of quantification, and utilises document analysis and qualitative content analysis as data collection methods to analyse 593 cases, with specific focus on government complaints which form 15% of all cases analysed. The findings reflect that the ombudsman’s approach in dealing with complaints was fair, that he displayed intolerance for transgressions and that his rulings were free of any obvious bias. This is evident in, amongst other findings, the very few appeals lodged against his rulings and even less successful appeals. In addition the press often voluntarily corrected their mistakes before prompted by the ombudsman. The findings also dispel some of the ANC’s criticisms that have led to its calls for statutory press regulation, such as the public and government’s acceptance of the self-regulation system, complaints from government largely having involved accuracy and not privacy as the ANC claimed, and that government’s failure to sign the legal waiver often resulted in cases being dismissed. The findings also point to a significant increase in complaints, specifically from government, in the year 2010, which is the year in which the ANC renewed its calls for statutory regulation. This does not necessarily reflect a sudden decline in the quality of journalism but rather indicates that the ruling party differed fundamentally in its philosophical thinking regarding the press, which was perhaps informed by a developmental model of the press rather than the social responsibility model on which the present system is based. In this sense the government sees it fit to interfere or censor the press if it feels the system is not performing. The findings show the ombudsman’s office lacked proper record-keeping from which accurate statistics could be derived, leaving a gap for criticism against the ombudsman. In addition, most often complaints against newspapers involved accuracy and fairness (such as not asking for comment). As is evident in several complaints falling outside the ombudsman’s mandate and the high number of dismissed cases, the findings also point to a lack of awareness or information of the system and of the ombudsman’s roles. In light of the theoretical frameworks that set out how the self-regulation system, which is entrenched in the notion of press freedom, can enhance the cause of press freedom by its ombudsman enforcing a socially responsible Press Code, the findings ultimately lead to the conclusion that the ombudsman’s work has advanced the cause of press freedom in South Africa during the research period. / Thesis (MA (Communication Studies))--North-West University, Potchefstroom Campus, 2013

Recent attacks on media freedom in South Africa, that includes the ruling ANC party’s proposal for statutory regulation of the press, have seen press self-regulation fiercely contested and the ombudsman of the Press Council of South Africa (PCSA) defending the press’ constitutional right to freedom of expression. Extensive arguments have been made by government, the public and the press for other forms of press regulation, such as statutory and independent co-regulation. In addition no accurate, detailed trends arising from complaints the ombudsman has dealt with in recent years, have been freely available on which arguments in such a debate could be based. This research analyses the complaints dealt with by the press ombudsman in recent years in order to evaluate the present self-regulatory system, which is based primarily on the theories of freedom of expression and social responsibility of the press. The analyses involves determining what trends exist in complaints cases that the ombudsman, Joe Thloloe, has dealt with since he took office in August 2007, until August 2011 when a Review of his office was published by the PCSA. The study takes a qualitative approach, with some degree of quantification, and utilises document analysis and qualitative content analysis as data collection methods to analyse 593 cases, with specific focus on government complaints which form 15% of all cases analysed. The findings reflect that the ombudsman’s approach in dealing with complaints was fair, that he displayed intolerance for transgressions and that his rulings were free of any obvious bias. This is evident in, amongst other findings, the very few appeals lodged against his rulings and even less successful appeals. In addition the press often voluntarily corrected their mistakes before prompted by the ombudsman. The findings also dispel some of the ANC’s criticisms that have led to its calls for statutory press regulation, such as the public and government’s acceptance of the self-regulation system, complaints from government largely having involved accuracy and not privacy as the ANC claimed, and that government’s failure to sign the legal waiver often resulted in cases being dismissed. The findings also point to a significant increase in complaints, specifically from government, in the year 2010, which is the year in which the ANC renewed its calls for statutory regulation. This does not necessarily reflect a sudden decline in the quality of journalism but rather indicates that the ruling party differed fundamentally in its philosophical thinking regarding the press, which was perhaps informed by a developmental model of the press rather than the social responsibility model on which the present system is based. In this sense the government sees it fit to interfere or censor the press if it feels the system is not performing. The findings show the ombudsman’s office lacked proper record-keeping from which accurate statistics could be derived, leaving a gap for criticism against the ombudsman. In addition, most often complaints against newspapers involved accuracy and fairness (such as not asking for comment). As is evident in several complaints falling outside the ombudsman’s mandate and the high number of dismissed cases, the findings also point to a lack of awareness or information of the system and of the ombudsman’s roles. In light of the theoretical frameworks that set out how the self-regulation system, which is entrenched in the notion of press freedom, can enhance the cause of press freedom by its ombudsman enforcing a socially responsible Press Code, the findings ultimately lead to the conclusion that the ombudsman’s work has advanced the cause of press freedom in South Africa during the research period. / Thesis (MA (Communication Studies))--North-West University, Potchefstroom Campus, 2013

Thèse réalisée en cotutelle avec l'Institut d’études politiques d'Aix-en-Provence, École doctorale de Sciences Po, Programme doctoral en sciences de l’information et de la communication / La présente thèse s’intéresse à la couverture de l’information lors de crises, soit des événements brutaux et inattendus, attribuables « à une situation très difficile, voire dangereuse, pour un individu, une organisation, un corps social, un système économique ou un pays » . Elle a pour objectif de définir en quoi les pratiques journalistiques et le contenu des médias diffèrent du quotidien à la situation de crise. L’hypothèse de départ, sur laquelle elle s’appuie, est qu’en situation de crise, les pratiques journalistiques seront affectées par l’émotivité, l’impulsion du moment et la recherche d’exclusivité. S’agissant du contenu, il y aura saturation de certains thèmes liés à la crise, alors que plusieurs sujets abordés quotidiennement seront évacués et que le risque d’erreurs ou d’inexactitudes sera exacerbé. Ce travail doctoral emprunte la voie de la comparaison entre la France et le Québec, deux pays présentant une structure de chaînes télévisées similaire, laquelle permet d’établir des bases de comparaison valables. Pour répondre au questionnement initial, une triple stratégie méthodologique a été adoptée. Cette stratégie inclut d’abord des entretiens semi-directifs sous forme d’histoire de vie professionnelle, réalisés avec différents acteurs de l’information. Suivent les résultats d’une analyse quantitative du contenu des journaux télévisés qui s’appuie sur un corpus composé de reportages présentés lors de trois types de crises survenues en France et au Québec, soit des crises « sociales », des crises « naturelles » et des crises « mixtes ». Ces reportages ont été soumis à une grille d’analyse, issue du projet Television Around the World de George Gerbner, adaptée aux nouvelles télévisées. Enfin, une analyse de contenu des 1 676 décisions issues de la jurisprudence du Conseil de presse du Québec a été effectuée. Cette dernière examine en profondeur les plaintes relatives à des situations de crises déposées au tribunal d'honneur de la presse québécoise et revient sur les griefs invoqués et les décisions rendues. Ces diverses analyses démontrent qu’il existe une complexité relative à la définition et à la compréhension des crises qui pose de nombreux défis aux professionnels de la nouvelle. Néanmoins, ces derniers font régulièrement face à ce type de situations, puisqu’elles occupent une place primordiale au sein de la programmation médiatique. Les répondants que nous avons rencontrés se sont dits préoccupés par la rapidité avec laquelle ils doivent traiter l'information, par le manque d'outils à leur disposition pour le faire lors de crises et par l'accès aux sources d’information, lesquelles peuvent tenter d'influencer ou de fausser leur jugement et ainsi nuire à leur liberté journalistique. Dans les deux pays analysés, la couverture de crise est présentée d’une façon très autocentrée, alors que les éléments qui retiennent principalement l’attention des journalistes sont ceux liés à leur pays d’origine. Néanmoins, le choix des thématiques et l’angle de traitement présentent de grandes similarités d’un pays à l’autre, alors que les journalistes ont tendance à mettre de l’avant les mêmes sujets dans les situations que nous avons observées. Des pratiques très spécifiques, qui se distinguent du quotidien, se manifestent donc lorsque vient le moment d’aborder les crises dans les médias. En identifiant ces façons de faire, la présente thèse jette les bases d’une réflexion essentielle sur la place accordée aux crises en information et révèle un manque d’outils déontologiques essentiels au travail des journalistes ainsi qu’un manque de réflexion et de recul sur la place accordée à certains sujets dans l’actualité. / This thesis focuses on the news coverage during abrupt and unexpected events, due to "a very difficult situation, even dangerous, for an individual, an organization, a social body, an economic system or a country" and aims to determine in what ways journalistic practices and media contents in a crisis situation differ from ordinary daily practices. The assumption on which this thesis rests is that in a crisis situation, journalistic practices will be affected by emotions, the spur of the moment and the search for exclusivity. Regarding content, there will be saturation of certain issues related to the crisis, while many daily topics will be removed and the risk of errors or inaccuracies will be exacerbated. This doctoral work follows the path of a comparison between France and Quebec, as both countries share a language and similar TV channel structure, which allows us to establish valid comparison bases. To answer the question of the research, a triple methodological strategy was adopted and the results of these analyses are presented in subsequent chapters of the thesis. First are presented the results of semi-structured interviews we conducted, in the form of professional life stories, with different actors from the information sector. These are followed by the results of a quantitative content analysis of television news which is based on a corpus formed of reports presented during three types of crises in France and in Quebec: "social" crises, "natural" crises and "mixed" crises. These reports were submitted to the grid analysis from George Gerbner’s project "Television Around the World". Finally, a content analysis of 1,676 decisions from the jurisprudence of the Quebec Press Council was conducted. This analysis offered the opportunity to examine a certain amount of complaints relating to crisis situations, to observe the objections raised in these complaints and to analyze the different trends with respect to the complainants, the respondents and the decisions of the Quebec media self-regulatory body. The complexity of the definition and understanding of crises results from these various analyzes and poses many challenges to the news professionals who regularly face this type of situations, since they play a major role in media programming. In the two countries analyzed, crisis coverage is presented in a very self centric way, while the main elements that attract the attention of journalists are those related to their country of origin. Nevertheless, the choice of themes and the angle of treatment are quite similar from one country to another and journalists tend to focus on the same issues and to put forward the same type of elements in the situations we observed. There are therefore very clear practices that appear when it comes to address crises in the media. By identifying these, this thesis lays the foundations of a critical reflection on the place made to crises in the information world and reveals an insufficient number of ethical tools essential to the work of journalists as well as a lack of reflection and perspective on the emphasis given to some topics in the news.

This study aims to draw on some of the ethical guidelines enshrined in the South African Press Code (SAPC 2007:10). This SAPC states that “the press shall be obliged to report news truthfully, accurately, fairly and in a balanced manner, without any intentional or negligent departure from the facts”. This insight is used in order to analyse the way in which the 2008 xenophobic attacks were reported in South Africa by the Sowetan and Daily Sun newspapers. Overall, the findings show that the two newspapers adhered to the South African Press Code (2007), and were ethical in their 2008 news reports. This specifically contradicts the dominant perception of most mainstream newspaper readers, who thought that, the Daily Sun is just a tabloid newspaper which “represents the lowest standard of journalism” (Wasserman 2012:1), because of its sensational crime and sex stories. / Communication Science / M.A. (Communication)

This study aims to draw on some of the ethical guidelines enshrined in the South African Press Code (SAPC 2007:10). This SAPC states that “the press shall be obliged to report news truthfully, accurately, fairly and in a balanced manner, without any intentional or negligent departure from the facts”. This insight is used in order to analyse the way in which the 2008 xenophobic attacks were reported in South Africa by the Sowetan and Daily Sun newspapers. Overall, the findings show that the two newspapers adhered to the South African Press Code (2007), and were ethical in their 2008 news reports. This specifically contradicts the dominant perception of most mainstream newspaper readers, who thought that, the Daily Sun is just a tabloid newspaper which “represents the lowest standard of journalism” (Wasserman 2012:1), because of its sensational crime and sex stories. / Communication Science / M.A. (Communication)