Thesis (MBA)--Stellenbosch University, 2005. / ENGLISH ABSTRACT: This mini study project reviews the experiences of implementing an Enterprise Programme Office (EPD). The reason for the implementation, as well as the alignment of the structure and role of the EPD is reviewed in a literature research as well as an empirical study of eight large listed South African companies. The study attempts to establish whether the value of the EPO exceeds the cost of the EPD and whether the type of EPD implemented impacts on the success of the initiative. Strong . executive support and a formalised change management prógramme are highlighted as important prerequisites for success. An approach to measure the success of the implementation is discussed as part ofthe literature research. The implementation of an EPD is not simple. Understanding this at the conceptual stage will ensure that the business will not underestimate the size, complexity and impact on the business. If this is acknowledged, inclusion of a formal change management process will be readily supported and the level of budget and skills allocated is more likely to be appropriate. The strong correlation between EPD effectiveness and the success of individual projects or projects within a programme, as established in the KPMG Project Management Survey (2002:3) indicates a strong business case for building an effective EPD. The mini study project is able to confirm that the value of having an EPD does exceed the cost of implementing and running the EPD, within the confines of this study. The implementation of an effective EPD provides the business with a vehicle to implement their key initiatives, using a formal process that significantly reduces the risk of failure. / AFRIKAANSE OPSOMMING: Hierdie mini-studieprojek neem die resultate van die implementering van 'n Ondernemingsprojek-kantoor (OPK) in oënskou. Die rede vir die implementering, asook die posisionering van die struktuur en rol van die OPK word ondersoek by wyse van 'n literatuurstudie, sowel as 'n empiriese studie van agt groot gelyste Suid- Afrikaanse maatskappye. Die studie poog om te bepaal of die waarde van die OPK die koste van die OPK oortref en of die tipe OPK wat geïmplementeer word die sukses van die inisiatief beïnvloed. Die volgehoue ondersteuning van die uitvoerende bestuur sowel as 'n formele veranderingsbestuursprogram word vooropgestel as belangrike voorvereistes vir sukses. 'n Benadering wat die sukses van die implementering meet, word as deel van die literatuurstudie bespreek. Die implementering van 'n OPK is nie so eenvoudig nie. Dis belangrik dat dit reeds tydens die koseptualiseringsfase in gedagte gehou word ten einde te verseker dat die omvang, kompleksiteit en impak op die besigheid nie onderskat word nie. Indien dit aanvaar word, sal die insluiting van 'n formele veranderingsbestuursproses geredelik ondersteun word en die standaard van begroting en vaardighede wat toegewys word, neig om meer gepas te wees. Die sterk onderlinge afhanklikheid tussen die effektiwiteit van die OPK en die sukses van individuele projekte binne 'n program, soos vasgestel is met die KPMG Projekbestuur Ondersoek (2002:3), dui op 'n sterk besigheidsaak ten gunste van die daarstelling van 'n effektiewe OPK. Die mini-studieprojek kan, binne die beperkinge van die studie, bevestig dat die waarde van die vestiging van 'n OPK, die koste van implementering en bestuur van die OPK oortref. Die implementering van 'n effektiewe OPK voorsien besigheid van 'n medium om hulle sleutel inisiatiewe te implementeer deur gebruik te maak van 'n formele proses wat die risiko van mislukking aansienlik verminder.

This diploma thesis deals with project management certifications. It focuses on project and program managers and explores their relationship with the certifications and possible links to quality management. The main objective is to make a cross-section area of certificates in the Czech market, create a a summary of available certifications and perform research, which chats certifications of companies carving out on bussines within the Czech ICT market. The thesis is divided into several parts. The first part is based on the theoretical foundations and was set up as an introduction to project management. Futher are particularly detailed project management competencies like an object of knowledge and skills, that are required to perform manager's work. The second part contains a list of available certificates, including requirements for obtaining. Contribution of this part is just the list created, which concentrates all the important details about particular certificates, including assignment of certificates for the recommended work positions. The last section describes the research implementing, which focuses on finfing out the plans of project and program managery for obtaining new certificates. Research deals with the analysis and synthesis of responses received and creates new knowledge, that reveal possible future trends. Research is unique in dealing with the Czech ICT market, which has not been studied on this topic yet. Diploma thesis presents a comprehensive view at the certifications, but also focuses on a narrow area of the ICT market, where possibilities of certificate usage are observed and confrontation of different views is offered.

The study was conducted to determine strategies that could be used by relevant managers and authorities in promoting the morale of lecturers at a TVET College, in Newcastle, KwaZulu-Natal. A qualitative research design and methodology was used to gather data from semi-structured interviews with the participants by means of two focus groups of six lecturers each and face to face interviews with the three programme managers. Purposive sampling was used to select the lecturers from the two engineering campuses of the sampled college. Data were constantly compared and analysed using the constant comparative analysis of data. The study found that aspects that contribute to low morale exceed those for high morale in the sampled college. Therefore, by studying the results obtained from the data, it can be deduced that lecturers at the College are not content with the current working conditions and the senior management style of the college. It is the duty of managers to consider the holistic welfare of employees. This is necessary for the creation of a suitable workplace for all staff of the college. To achieve this, supervisors and lecturers need to know what aspects influence staff morale. Henceforth, this study focused on effective strategies and recommendations that could be implemented to promote the morale of lecturers at the college. / Educational Management and Leadership / M. Ed. (Education Management)