M.Ing. (Engineering Management) / Construction project success is the number one goal for every client, stakeholders and for project team members who are involved with construction projects. However, construction projects often exceed the stipulated budget, are completed beyond the scheduled period and are not even to the required quality. Despite its poor record, the construction industry contributes a lot to the country’s economy and as such, it should be ensured that it performs better than it has currently. Besides the technical issues/factors which are a norm for influencing construction project performance, recent studies have shown that other factors relating to people and how they interact in teams may in fact have a significant influence on project performance. Consequently, culture and cultural differences seem to be one of the important issues that need to be dealt with and managed properly if projects are to be successful; given the nature of contracting, where joint ventures and partnerships seem to be prevalent (Kivrak et.al, 2009). Therefore, the purpose of this research was to investigate the impact of cultural differences on construction project performance. Because culture is seen as a ‘soft’ issue, it makes it hard to be measured empirically (Ankrah, 2007), and therefore requires to be assessed through the perceptions of the individuals who operate within that particular culture (Palmer, Cooper and Burns, 2010). Five dimensions of culture, namely: age, gender, race/ethnicity, educational background and organisational culture background were investigated and chosen to be measured against the three traditional project outcomes, namely: time, cost and quality, while taking into account safety and productivity. A questionnaire was issued to 310 participants drawn from construction projects across South Africa, and 109 responses were received, giving a response rate of 35.16%. The study reviewed that the construction industry’s performance is poor and it can also be attributed to differences in individuals’ cultural background because culture affects one’s mind in terms of behaviour and decision making. Findings from the study showed that a relationship existed between culture and project performance, and that cultural differences had an impact on construction project performance.

Thesis (M.B.A.)-Business Studies Unit, Durban University of Technology, 2006 133, [5] leaves / Project Management is the wave of the future. This discipline and its evolution continues to be one of the principal means by which operational and strategic changes are managed in the enterprise. The importance of Project Management for organisational success will expand, rather than wane, in years to come. Projects, particularly large scale complex ones with multiple stakeholders, are failing at alarming rates despite a wide spectrum of efforts to solve the problem. The lack of meaningful results and outcomes is due, in part, to the fact that organizations tend to operate on a set of unproven assumptions concerning project objectives, business requirements, user expectations, motivations, agendas, schedules, costs and time frames. The management dilemma is that Transnet has committed R 65 billion to projects in the hope of developing its core businesses to that of world-class standards as a logistics service provider in South Africa. Transnet’s capital project division, Protekon, is responsible for managing the projects committed to this R 65bn capital expenditure. Transnet’s perception of Protekon’s failure to successfully deliver projects could result in appointments of external consultancies such as Hatch McDougal and Guba (HMG – an engineering consultant firm). Whereas, previously, Protekon was the monopoly service provider of engineering and project management skills within Transnet, Transnet’s sub-divisions appear to be utilizing outside consultancies more frequently. The reason for procuring engineering and consultancy services external to Transnet, among others, is the perception that Protekon is performing poorly in delivering successful projects. The outsourcing of work, fuelled by the negative perception of Protekon’s performance, directly impacts on the profitability of Protekon in the short to medium term. The objective of this dissertation was firstly to investigate the effect of Protekon’s involvement in Transnet’s project success; and secondly, to recommend strategies to improve the rate of project success, that could be applied within Transnet and Protekon. / M

A research report presented to the Department of Social Work School of Human and Community Development Faculty of Humanities University of the Witwatersrand In partial fulfillment of the requirements for the Master of Arts by Coursework and Research Report in Social Development, November 2015 / Monitoring and Evaluation (herein referred to as M&E) has become a critical practice in the delivery and improvement of development programmes in many Non-Governmental Organisations (herein referred to as NGOs). This study explored M&E practices in NGOs. The study adopted a qualitative research approach that allowed the researcher to capture participants’ lived experiences. A case study design was used. The sample size was made up of 8 different Non-Governmental Organisations in Gauteng. From the first two organisations two participants were chosen from each, then one participant was chosen from each of the other six organisations. This gives a total of 10 project/programme managers who were interviewed. Also, two key informants of the study were drawn from people who are experts in the M&E sector by academic qualification and experience who were working as M&E specialists in corporate companies that conduct advanced M&E for NGOs as hired consultancies. These are the participants who were able to offer comprehensive answers that were directly relevant to the purposes of the research. Participants were purposively selected and in-depth interviews guided by the use of semi-structured interview schedules were used to collect data. Thematic content analysis was used to analyse data. The findings of the study reveal that factors such as management style of engagement and donor expectations influence the design of M&E systems. Challenges faced by practitioners in the design and implementation of M&E systems include among other things poor implementation of plans, shortage of personnel who are competently trained to undertake M&E, less funding allocated to M&E and performing M&E as a ritual rather than an important subcomponent of good project management. The findings of this research contribute to our understanding M&E practices in NGOs. It is hoped that insights gleaned in the study will help to inform both practice and theory in this area of inquiry

A dissertation submitted in fulfillment of the requirements for the Masters degree of Master of Science in Building in the School of Construction Economics and Management, Faculty of Engineering and Built Environment, The University of Witwatersrand. / Informal social networks among the construction craftworkers from various ethnic groups create barriers of entry to crafts men entering the Constuction Industry in the Western Cape, South Africa. This study aimed to investigage how informal social networks found in three construction sites in an ethnically diverse area, can bring economic exclusions and promote inequality in terms of accessibility to social economic resources. Data was collected using Social Network Analysis (SNA) method, through the egocentric approach. Data analysis was done with the use of the social network analysis program UCINET. Findings from the three case studies showed that the accessibility of job information is through the informal social networks formed among the construction artisans, foremen including construction managers. Moreover, artisans from these sites were mostly friends and neighbours of the same race which suggests that their social relations facilitated the transfer of information concerning job opportunities. These kinds of relations transmit limited information. As much as the informal social networks can be advantageous, they create barriers of entry to those who are not part of these networks or barriers to skills acquisition to those who do not possess craft skills. These exclude those who do not belong to these advantageous networks. Further findings showed that a particular trade was dominated by a particular race. Also, minimal interaction was observed among different races suggesting a hindrance of transfer of information about job opportunites across ethnic groups. It is recommended that the artisans need to interact with others from different races as to broaden their networks and also to have multiplex networks. The government also needs to implement new policies which can enable people to have equality in the accessbility of social resources and economic opportunities.

Thesis (M.B.A.)-Business Studies Unit, Durban University of Technology, 2006 133, [5] leaves / Project Management is the wave of the future. This discipline and its evolution continues to be one of the principal means by which operational and strategic changes are managed in the enterprise. The importance of Project Management for organisational success will expand, rather than wane, in years to come. Projects, particularly large scale complex ones with multiple stakeholders, are failing at alarming rates despite a wide spectrum of efforts to solve the problem. The lack of meaningful results and outcomes is due, in part, to the fact that organizations tend to operate on a set of unproven assumptions concerning project objectives, business requirements, user expectations, motivations, agendas, schedules, costs and time frames. The management dilemma is that Transnet has committed R 65 billion to projects in the hope of developing its core businesses to that of world-class standards as a logistics service provider in South Africa. Transnet’s capital project division, Protekon, is responsible for managing the projects committed to this R 65bn capital expenditure. Transnet’s perception of Protekon’s failure to successfully deliver projects could result in appointments of external consultancies such as Hatch McDougal and Guba (HMG – an engineering consultant firm). Whereas, previously, Protekon was the monopoly service provider of engineering and project management skills within Transnet, Transnet’s sub-divisions appear to be utilizing outside consultancies more frequently. The reason for procuring engineering and consultancy services external to Transnet, among others, is the perception that Protekon is performing poorly in delivering successful projects. The outsourcing of work, fuelled by the negative perception of Protekon’s performance, directly impacts on the profitability of Protekon in the short to medium term. The objective of this dissertation was firstly to investigate the effect of Protekon’s involvement in Transnet’s project success; and secondly, to recommend strategies to improve the rate of project success, that could be applied within Transnet and Protekon.

A dissertation presented to the Higher Degrees Committee of the Cape Peninsula University of Technology in fulfilment of the requirements for the degree of Master of Technology: Construction Management, 2012 / This study investigated the underlying causes of rework in construction projects and the impact on overall project performance so that effective containment and reduction strategies can be developed. The objectives of the study were as follows: (i) to determine the influence different project types have on the causes of rework in construction projects; (ii) to determine the impact of rework on organisational and project performance; (iii) to determine the influence various project types have on rework costs (direct and indirect) in construction projects; (iv) to determine the influence various procurement methods have on total rework costs in construction projects; (v) to design and develop rework reduction and containment strategies. The research was motivated by several international and local studies demonstrating a lack of concern for the root causes of rework and the potential impact on cost, overall project performance, and the ‘value-addedness’ to the completed project. The research approach adopted included an exploratory and main study targeting purposively selected construction professionals and stakeholders in the Cape Peninsula metropolitan area of the Western Cape Province. The exploratory case study was carried out at the initial stage of the study to gain more insight into the causes and impact of rework on overall project performance. Specifically, data was collected by means of observation of physical works, semi-structured interviews with relevant parties directly involved in site operation and the analysis of site instruction record documents. The main study obtained data from 78 construction professionals and stakeholders via questionnaire survey, a survey conducted among design consultants and contractors in the general building category ranging from grade 3 to 9 who are registered with Construction Industry Development Board (CIDB). Descriptive, inferential statistics and probability distribution functions were used to analyse the data. The findings revealed that changes initiated by the client, changes initiated by the design team due to errors and omissions, poor coordination, and finally, integration among the design team were the major contributing factors to rework. Moreover, non-compliance with specifications, setting-out errors, low labour skills, and emphasis on time and cost aggravated the occurrence of rework on site. The study revealed that while there is no significant difference between the causes of rework and various project types, rework can and often does make a significant contribution to any project’s cost overrun. The total mean cost of rework as a percentage of the original contract value for new build project and refurbishment/renovation projects was 4.89% and 6.28% respectively. However, rework costs do not differ relative to project type or procurement method. Furthermore, the study revealed that cost overruns, time overruns and design team dissatisfaction all impacted on project performance. The findings indicate that designrelated rework can be minimised by implementing the following strategies: team building, involvement of subcontractors and suppliers, and design for construction. Moreover, involvement of subcontractors during construction, and the implementation of quality control and site quality management systems could also lead to reduction in rework during the construction phase. Furthermore, the probabilistic analysis of rework occurrence was determined in the projects selected; this analysis predicts the occurrence of rework so that a quantitative risk assessment could be undertaken prior to the commencement of construction. The research concludes by recommending that design and construction firms must develop organisational measurement systems for recording rework occurrence and its associated costs. It is by determining the frequency and costs of rework that effective strategies for its containment and reduction can be identified.

D.Ed. / The primary aim of this research was to develop an appropriate management framework to manage education-business partnerships and partnership projects by: determining to what extent education-business partnerships and partnership projects could best be managed at all levels of education especially at the school level; and developing an appropriate framework for managing education business partnerships and partnership projects. In order to achieve the general aim of the research project the following specific aims were investigated, namely to: describe and analyse what education-business partnerships are; describe the management of education-business partnerships and partnership projects as a component of education transformation; investigate a framework for managing education-business partnerships and partnership projects by reviewing the significant literature and examining the possibilities for the South African context; investigate empirically the perceptions and perspectives of business and education in respect of managing education-business partnerships and partnership projects; and devise an appropriate management framework for effective education-business partnerships and partnership projects, and the application of it in practice. The researcher has found that during his sojourn with the Mpumalanga Department of Education that there was no management framework in place to manage education-business partnerships and partnership projects. Neither in Mpumalanga Province nor in any other province are there best practices or benchmarks for managing partnerships. If there are then these are still very much in their infancy. In light of the above this research was conducted. Since 1994 the South African government has attempted to address the legacy of apartheid through a number of policy documents and legislation. Central to these policies and legislation have been the issues of redress, equity, quality and access to education. Similarly, the South African government and especially the education departments (national and provincial) are exploring new, effective and efficient forms of service delivery. These have given rise to new forms of social cooperation in the form of partnerships. In the case of education, partnerships are viewed as creative, innovative, productive and practical responses to the challenges faced by the South African education system. Government in general and education in particular realise, that service delivery is not the exclusive preserve of government alone but that there is a need to engage business and civil society organisations in partnership to address these challenges. In particular, government needs to create a sustainable environment for education-business partnerships to develop.

This Research Report that this research was motivated by the fact that despite thetremendous achievements have been realized from the successful implementation ofgovernment programmes and projects related the construction and refurbishment of medical facilities, educational, bridges and road infrastructure facilities. Trends indicate that only iota of evidence implies that the concept of risk management is fully integrated and embraced as part of a culture for ensuring the successful project implementation by the Modern South African public sector organizations. Empirical research revealed that the common types of risks that have been affecting the successful implementation of government projects and programmes include: riots, fraud, corruption, changes in demographic figures, outsourcing risks, and floods and changes in weather. Most of the participants stated that risks associated with riots do not only arise from the riots within the government departments, but also in the external environment. In terms of the internal riots, they revealed that when the employees go on strike or riots on their own or in solidarity with the other trade unions, leading to the process for the implementation of government projects and programmes being affected. Yet, in certain cases, they noted that internal riots or strikes most occur as preceded by rumours that the riots by a particular union will take place and may significantly affect the ongoing process of implementation of government programmes. Besides risks associated with the internal riots by the employees and the communities, the interview findings also indicated that the other forms of risks arise from the strikes and riots by the private enterprises.

In general, dreams are conceived, ideas are conceptualised, and initiatives are embarked upon in order to alter the state of realities. Dreams change realities; when mechanisms are put in place to realise them, dreams succeed. However, anecdotal evidence as well as empirical findings has continued to reiterate the difficulties associated with realising dreams related to construction projects. Extending the „dream‟ analogy to the South African construction industry context therefore paints an uninspiring picture. Dreams associated with construction do not have a 100% chance of becoming realities as evident in reported poor project performance in the industry. Shattered dreams in the form of poor performing projects, poorly implemented construction processes, or worst, projects delivered at the expense of unexpected cost to the client as a direct result of poor H&S or time overruns, negate the intent of dreams. This thesis is primarily concerned with project performance related bottlenecks in South African construction. After an extensive review of related literature that entails the analysis of publications related to non-value adding activities (NVAAs), supply chain management (SCM), and system dynamics (SD) in the construction project management realm, an exhaustive mixed-mode quantitative survey was conducted among key participants in the South African infrastructure sector. Public sector clients, consulting engineers and contractors that were involved in civil engineering projects were surveyed repeatedly with approximately five survey instruments at convenient intervals. Results arising from the study, inter-alia, indicate that: an appreciable amount of NVAAs occur in South African construction; these NVAAs become further compounded when propagated into other value adding activities (VAAs) in the construction process; the identified NVAAs equally perpetrate the menace associated with poor performance to the detriment of the achievement of cost, H&S, quality, and time project targets, and the root cause of these NVAAs that often contribute to poor performance is not far from the much reported „shortage of skills‟ in South Africa. Notable contributions to the body of knowledge include SD models are extendable regardless of the source of their empirical data as evident in the qualitative models proposed in this study; within the SD domain, it is advisable to consider the „competence‟ of individuals assigned to tasks especially in a developing country as this study revealed that human resources issues predominate among the sources of NVAAs that eventuate in a range of poor project performance; the NVAAs that occur, and their causes on projects are perceived to be due to lapses and / or inadequacies that involved the entire construction supply chain; there is no single construction process / task that is immune from being affected by NVAAs; and within the South African, and by implication construction context generally iii in developing countries, the adequacy of required knowledge among project stakeholders is the most crucial determinant of project performance. As opposed to what is obtainable in developed countries, the construction industry in developing countries, particularly in South Africa, should take advantage of knowledge management (KM) techniques such as brainstorming, communities of practices, and face-to-face interactions. These techniques can be driven through appropriate mentorship programmes, industry focused built environment education, and other human resources driven avenues that do not necessarily require substantial investment in technologies, so that to a large extent organisations in the industry can prioritise KM, and thereafter, continually engage in it for future performance improvement. Using inferential statistical methods for hypotheses testing, and SD concepts for creating qualitative models led to a range of recommendations which, inter-alia, propose that halting the tide of NVAAs and poor performance requires the management of both tacit and explicit knowledge gained in construction; and most importantly, it requires the assurance that „competence‟ is the overriding criteria for selecting project partners, and also, for assigning either design or construction related activities to responsible parties involved in project realisation in South Africa. In effect, in order to engender a culture of continuous improvement in South African construction, other considerations should be subservient to „competence‟ in the construction supply chain. Competence must be located among everyone involved in project realisation, that is, enhancing the competence of all involved in project realisation is as good as ensuring performance improvement, which in turn, equates to the acceleration of project delivery in South Africa.

M.Ing. (Engineering Management) / The survival of organisations during the recent recession in South Africa and the rest of the world forced them to eliminate unnecessary expenditure, ineffective personnel and processes. The drive towards maximum project success became essential in order to survive. The researcher identified a concern within a technical team in the Transnet Freight Rail (TFR), a major rail based transport company. The research problem as identified is: That project teams are compiled randomly or by availability of personnel which promotes possible project failure and not by competency and without regard to team role efficiency. The researcher decided to investigate the influence of compiling a project team where the team members function within their preferred team roles. It was found that the Belbin Self Perception Inventory (SPI) is an effective instrument to determine the preferred team roles of project team members. This study is a qualitative one. A literature study supported the fact that employing team members in their preferred team roles does make a noticeable difference to the productivity of individual team members and the team. A failed project was identified within the TFR technical team. The Belbin SPI instrument was used to determine the preferred team roles of all the team members for the chosen project. The actual team roles performed by every member in the chosen project were determined by means of an interview with the team leader. The data obtained from the SPI was compared with the interview data and it was found that three of the four team members involved in the chosen project were not employed within their preferred team roles. This lead to a conclusion that, should the team members have been employed in their preferred team roles, their project would have been much more likely of being successful. This study points the way to a further quantitative study where the possibility of predicting project success could be investigated.