In municipalities across the globe, traditional forms of governance are being supplemented by collaborative arrangements between governments and their constituencies toward jointly produced public services. Since the late 1970s, this phenomenon known as coproduction has been utilized in efforts to survive severe budget cuts, improve performance, increase accountability, and welcome traditionally silenced voices. However, no study to date has undergone a citywide assessment of coproduction to determine its breadth and depth in a city. Additionally, there is practically no empirical study that examines what citizen characteristics and perceptions are associated with participation in coproduction. The present study represents a first attempt to begin to fill these gaps in the literature. Specifically, this dissertation analyses: (1) How prevalent is coproduction? (2) Who engages in coproduction? and (3)What motivates coproducers? I employ a mixed-method case study of Atlanta, Georgia via its Neighborhood Planning Unit system, using focus groups, citizen questionnaires, census and GIS data, and direct observations. Overall, the coproduction classifications developed in this dissertation enable more systematic research on coproduction. The dissertation findings also contribute to our understanding of (1) how much this service delivery strategy is being utilized in an urban municipality, (2) which forms are most utilized, (3) what triggers participation in each form, and (4) who utilizes coproduction the most – even challenging the longstanding perception that African Americans and low-income groups do not participate in such activities. Lastly, study findings suggest a need to reconceptualize the current theory of coproduction as a public service delivery strategy.

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Thesis--Columbia University. / Bibliography: leaves 510-539.

Thesis--Southern Illinois University, Functional Area of Curriculum and Instruction. / Vita. Bibliography: leaves 52-55.

In contrast with most Asian and African nations, the Republic of Singapore has often been cited as a model state where bureaucratic corruption is minimal. What then is the secret of Singapore's success at corruption control? This dissertation examines the factors that help to explain the effective control of corruption in Singapore, the administrative and legal methods employed to combat corruption in the Republic and the efficacy and legitimacy of such controls. The study has been undertaken in four parts. Part I seeks to define the elusive concept of corruption, and to examine the problems of corruption in Asia and in the developing countries, and the various physical, political, social and economic factors that support Singapore's corruption control strategy. In Parts II and III, an attempt has been made to determine, analyse and evaluate the administrative and legal methods employed to combat corruption, especially in the public services. There is a detailed study of the scope and application of Singapore's anti-corruption laws and the workings of various law enforcement agencies involved in combating corruption. The dissertation concludes with a general discussion of the sufficiency of Singapore's solutions and the problems ahead in the battle against the canker of corruption in Singapore.

Decentralisation has been viewed as one means for promoting citizen well-being by bringing public goods and services closer to local needs. Yet empirical evidence across developing countries shows mixed results. This study aims to examine the association between decentralisation, public services and well-being in decentralised Indonesia. It argues that decentralisation enhances citizen well-being through improved local government capacity better able to deliver public goods and services. With lack of local government capacity and accountability, decentralisation decreases well-being. This study contributes to existing research on decentralisation and well-being in three ways. First, while most studies discuss decentralisation and well-being in a cross-country context, this examines the relationship in a cross-local government context, and specifically within a developing country. Second, while most decentralisation studies focus on objective measures of well-being, this study uses both a subjective measure (i.e. happiness and citizen satisfaction with public services) and an objective measure (i.e. child health and healthcare demand). Third, while most studies use either aggregate or individual analyses to examine the effect of decentralisation on well-being, this study uses multilevel analysis to examine the effect of local government determinants on individual well-being.This study uses unique datasets which combine individual and household level data and local government data. Individual and household level data is taken from the Governance and Decentralisation Survey (GDS) 2006, the Indonesian Family Life Survey (IFLS) 2007, and the Indonesia socio-economic survey (Susenas) 2009. Local government level data comes from the national village census (Podes) 2006-2008, the national election database 2004-2007, the national health database 2009, local development budget and expenditure information 2004-2008, and the consumer prices indices 2004-2009. The main findings show that well-being among Indonesians varies across local governments, and that disparities in both public services and well-being appear between more developed and less developed regions. Well-being is not only associated with individual and household determinants, but also with local government determinants. The results are consistent, namely, that variation in well-being is associated with the capacity of local governments to deliver public goods and services. Citizens report being happier and more satisfied when local governments are able to provide better public goods and services for them (i.e. able to spend more of their budget on providing public services). In contrast, well-being decreases in the face of local corruption and of weak capacity to govern. These findings suggest that improving local government capacity to provide effective policies and good public services is vital to improve citizen well-being in decentralised Indonesia.

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No / This essay critically evaluates the recent phenomenon of `evidence-based management' in public services that is especially prominent in health care. We suggest that the current approach, broadly informed by evidence-based health care, is misguided given the deeply contested nature of `evidence' within the discipline of management studies. We argue that its growing popularity in spite of the theoretical problems it faces can be understood primarily as a function of the interests served by the universalization of certain forms of managerialist `evidence' rather than any contribution to organizational effectiveness. Indeed, in a reading informed by the work of French geographer Henri Lefebvre, we suggest that in the long term the project is likely to inhibit rather than encourage a fuller understanding of the nature of public services. We conclude with a call for forms of organizational research that the current preoccupations of the evidence-based project marginalize if not write out altogether.

Thesis (MPA.) -- University of Limpopo, 2013 / Refer to document