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Data matching is the automated process permitting the comparison of significant amounts of personal data from two or more different databanks in order to produce new information. Its use by governments implicates many rights and freedoms, including the protection against unreasonable search and seizure under section 8 of the Canadian Charter. / In the author's opinion, a governmental data matching program will probably constitute a search or seizure under section 8 when a positive answer is given to two questions. First, is there a use or transfer of information which implicates constitutionally protected information? Generally, section 8 will only protect biographical personal information, as described in the Plant case. Second, one must determine if a reasonable expectation of privacy exists as to the purpose for which the information will be used. In other words, one must determine if the two governmental databanks are separate on the constitutional level. / However, a positive answer to both of theses questions does not mean that the matching program necessarily infringes section 8. It will not be considered unreasonable if it is authorised by law, if the law itself is reasonable, and if the execution of the program is reasonable. Presuming that the program is authorised by law, it is probable that a matching program aimed to detect individuals collecting illegally social benefits will not be considered unreasonable.

The Constitution of the Republic of South Africa, 1996 (Act 108 of 1996) stipulates that every person has the right of access to information held by government. To give effect to this right, legislation in the form of the Promotion of Access to Information Act, 2000 (Act 2 of 2000) was promulgated. This study explores the access to information regime that was established by die aforementioned legislation with specific reference to similar regimes in the United States of America, Australia, New Zealand and Canada. Attention is also devoted to the prerequisites and potential obstacles associated with the implementation of the Promotion of Access to Information Act, 2000. Based on the practices in other states, the conclusion was reached that the nature of information that may be requested in the South African context should be expanded, that cabinet records should only be excluded to the extent that disclosure thereof would be harmful, that frequently requested records should be made automatically available and that decision-making guidelines of government institutions should be published. As far as procedural requirements are concerned, it is proposed that information officers should acknowledge receipt of requests and that, where necessary, records should be translated to ensure that they are useful to a requester. It is further proposed that the wording of the ground of refusal regarding policy formulation and decision-making in government institutions be amended to take account of the consequences of disclosure. It is imperative that appeal and review mechanisms be accessible to members of the public and it is therefore proposed that an information commissioner be instituted to settle disputes in information related matters. Lastly it is proposed that sanctions be imposed against officials who deliberately undermine the public's right of access to information and that separate units be established in government institutions to deal exclusively with requests for access to information. / Public Administration / D. Litt. et Phil. (Public Administration)

The Constitution of the Republic of South Africa, 1996 (Act 108 of 1996) stipulates that every person has the right of access to information held by government. To give effect to this right, legislation in the form of the Promotion of Access to Information Act, 2000 (Act 2 of 2000) was promulgated. This study explores the access to information regime that was established by die aforementioned legislation with specific reference to similar regimes in the United States of America, Australia, New Zealand and Canada. Attention is also devoted to the prerequisites and potential obstacles associated with the implementation of the Promotion of Access to Information Act, 2000. Based on the practices in other states, the conclusion was reached that the nature of information that may be requested in the South African context should be expanded, that cabinet records should only be excluded to the extent that disclosure thereof would be harmful, that frequently requested records should be made automatically available and that decision-making guidelines of government institutions should be published. As far as procedural requirements are concerned, it is proposed that information officers should acknowledge receipt of requests and that, where necessary, records should be translated to ensure that they are useful to a requester. It is further proposed that the wording of the ground of refusal regarding policy formulation and decision-making in government institutions be amended to take account of the consequences of disclosure. It is imperative that appeal and review mechanisms be accessible to members of the public and it is therefore proposed that an information commissioner be instituted to settle disputes in information related matters. Lastly it is proposed that sanctions be imposed against officials who deliberately undermine the public's right of access to information and that separate units be established in government institutions to deal exclusively with requests for access to information. / Public Administration and Management / D. Litt. et Phil. (Public Administration)

Considerando a necessidade de comunicação entre a administração pública e a sociedade e seus cidadãos, da maneira mais efetiva e transparente possível, o objetivo desta pesquisa foi analisar o conjunto de elementos de transparência das informações públicas apresentadas pelos gestores nos portais dos Institutos Federais da Região Sul do Brasil. Trata-se de uma pesquisa quantitativa e qualitativa, aplicada quanto à sua finalidade, e exploratória quanto ao seu objetivo. No intuito de explicar a problemática a partir dos referenciais teóricos publicados, foi utilizado omo procedimento a pesquisa bibliográfica e o posterior estudo de campo nos seis Institutos Federais da Região Sul do Brasil. Assim, o referencial teórico abordou aspectos sobre a transparência pública e conceitos de informação e comunicação no setor público, apresentando índices de mensuração de transparência pública. O levantamento de dados junto aos Institutos buscou mensurar nos portais o grau de transparência das informações apresentadas pelos gestores, aplicando instrumento de pesquisa que permitiu a obtenção de índice de transparência para 11 categorias de itens pesquisados, além de verificar a presença nos portais dos itens considerados obrigatórios pela Lei de Acesso à Informação. Em um segundo momento, buscou verificar, por meio de questionário, a percepção dos gestores dos Institutos sobre os aspectos que compõem o tema proposto, a fim de observar como acontece esse processo de comunicação entre os órgãos públicos e o cidadão. Os principais resultados obtidos enfatizam, de maneira geral, um baixo índice de divulgação das informações públicas, com menor média de divulgação para informações sobre responsabilidade social, ambiental e econômica, e maior média para as informações relacionadas aos dados gerais da instituição, desde sua estrutura administrativa até sua regulamentação. Também foi observado que nenhuma instituição pesquisada cumpre integralmente com as exigências da Lei de Acesso à Informação. Os resultados sobre a percepção do gestor demonstram uma tendência de divulgar as informações produzidas, mas fatores como a desorganização das informações nos portais, a falta de padronização na estrutura virtual e no tipo de linguagem utilizada, bem como a falta de mecanismos de participação e interação popular nos portais são determinantes no tocante aos problemas de acesso e de comunicação com o público em geral. Além disso, o pouco tempo de criação das instituições pesquisadas e do exercício do cargo de seus gestores também deve ser considerado como reflexo para os resultados encontrados. Dessa forma, a presente pesquisa realçou a importância do tema Transparência Pública e alcançou um resultado positivo para uma contribuição científica e social. / Considering the need of communication between public management and society and its citizens, in a way which is more effective and transparent, the aim of this research was to analyze the transparency of public information presented by the managers of the portals of southern Brazil’s Federal Institutes. It is a qualitative and quantitative research, applied as its purpose, and exploratory as its aim. In order to explain the issue from the theoretical frameworks published, it will be used as a procedure the bibliographic research and the further study field research in the six southern Brazil’s Federal Institutes. Therefore, the theoretical framework approaches aspects about public transparency, concepts of information and communication in the public sector, and it presents measurement indexes of public transparency. The data collection with the Institutes sought to measure – in the portals – the level of transparency of the information presented by the managers, applying a search tool which provided the transparency index of eleven categories of the researched items, besides verifying the presence of the required items by Access to Information Law. In the sequence, it sought to verify the Institutes managers’ perception of the aspects which composes the proposed theme, for the purpose of observing how the process of communication between public agencies and the citizen is happening. The main results obtained emphasize, in a general way, a low level of public information propagation, with a lower average of propagation to the information about social, environmental and economic responsibility, and a greater average to the information related to the institution’s general data – from its management structure to its ordinance. It was also observed that no institution which was researched fully comply with the demands of the Access of Information Law. The results about the manager perceptio demonstrate a tendency in publishing the produced information, however, elements such disorganization of information in the portals, lack of standardization of the virtual structure and type of language to use, and lack of procedures of popular participation and interaction in the portals are determiners to bring problems in the access and in the communication with the public. Besides, the short time of institutions’ creation and the short time of the managers assuming their functions must be considered as a reflex of the found results. Therewith, the present study highlighted the importance of Public Transparency theme and it reached a positive result to a scientific and social contribution.

Considerando a necessidade de comunicação entre a administração pública e a sociedade e seus cidadãos, da maneira mais efetiva e transparente possível, o objetivo desta pesquisa foi analisar o conjunto de elementos de transparência das informações públicas apresentadas pelos gestores nos portais dos Institutos Federais da Região Sul do Brasil. Trata-se de uma pesquisa quantitativa e qualitativa, aplicada quanto à sua finalidade, e exploratória quanto ao seu objetivo. No intuito de explicar a problemática a partir dos referenciais teóricos publicados, foi utilizado omo procedimento a pesquisa bibliográfica e o posterior estudo de campo nos seis Institutos Federais da Região Sul do Brasil. Assim, o referencial teórico abordou aspectos sobre a transparência pública e conceitos de informação e comunicação no setor público, apresentando índices de mensuração de transparência pública. O levantamento de dados junto aos Institutos buscou mensurar nos portais o grau de transparência das informações apresentadas pelos gestores, aplicando instrumento de pesquisa que permitiu a obtenção de índice de transparência para 11 categorias de itens pesquisados, além de verificar a presença nos portais dos itens considerados obrigatórios pela Lei de Acesso à Informação. Em um segundo momento, buscou verificar, por meio de questionário, a percepção dos gestores dos Institutos sobre os aspectos que compõem o tema proposto, a fim de observar como acontece esse processo de comunicação entre os órgãos públicos e o cidadão. Os principais resultados obtidos enfatizam, de maneira geral, um baixo índice de divulgação das informações públicas, com menor média de divulgação para informações sobre responsabilidade social, ambiental e econômica, e maior média para as informações relacionadas aos dados gerais da instituição, desde sua estrutura administrativa até sua regulamentação. Também foi observado que nenhuma instituição pesquisada cumpre integralmente com as exigências da Lei de Acesso à Informação. Os resultados sobre a percepção do gestor demonstram uma tendência de divulgar as informações produzidas, mas fatores como a desorganização das informações nos portais, a falta de padronização na estrutura virtual e no tipo de linguagem utilizada, bem como a falta de mecanismos de participação e interação popular nos portais são determinantes no tocante aos problemas de acesso e de comunicação com o público em geral. Além disso, o pouco tempo de criação das instituições pesquisadas e do exercício do cargo de seus gestores também deve ser considerado como reflexo para os resultados encontrados. Dessa forma, a presente pesquisa realçou a importância do tema Transparência Pública e alcançou um resultado positivo para uma contribuição científica e social. / Considering the need of communication between public management and society and its citizens, in a way which is more effective and transparent, the aim of this research was to analyze the transparency of public information presented by the managers of the portals of southern Brazil’s Federal Institutes. It is a qualitative and quantitative research, applied as its purpose, and exploratory as its aim. In order to explain the issue from the theoretical frameworks published, it will be used as a procedure the bibliographic research and the further study field research in the six southern Brazil’s Federal Institutes. Therefore, the theoretical framework approaches aspects about public transparency, concepts of information and communication in the public sector, and it presents measurement indexes of public transparency. The data collection with the Institutes sought to measure – in the portals – the level of transparency of the information presented by the managers, applying a search tool which provided the transparency index of eleven categories of the researched items, besides verifying the presence of the required items by Access to Information Law. In the sequence, it sought to verify the Institutes managers’ perception of the aspects which composes the proposed theme, for the purpose of observing how the process of communication between public agencies and the citizen is happening. The main results obtained emphasize, in a general way, a low level of public information propagation, with a lower average of propagation to the information about social, environmental and economic responsibility, and a greater average to the information related to the institution’s general data – from its management structure to its ordinance. It was also observed that no institution which was researched fully comply with the demands of the Access of Information Law. The results about the manager perceptio demonstrate a tendency in publishing the produced information, however, elements such disorganization of information in the portals, lack of standardization of the virtual structure and type of language to use, and lack of procedures of popular participation and interaction in the portals are determiners to bring problems in the access and in the communication with the public. Besides, the short time of institutions’ creation and the short time of the managers assuming their functions must be considered as a reflex of the found results. Therewith, the present study highlighted the importance of Public Transparency theme and it reached a positive result to a scientific and social contribution.

Bibliography: pages 86-93 / In South Africa, freedom of information (FOI) or the right of access to information (ATI) is entrenched in section 32 of the Constitution. Section 32 guarantees every citizen the right of access to any information held by the state or held by any other person that is to be used for the protection or exercise of any right. The Promotion of Access to Information Act (PAIA) is the law that gives effect to section 32 of the Constitution. Regardless of a remarkable trend towards the adoption of FOI laws globally, international trends have shown this does not automatically translate into fulfilment of people’s right to information, as access to information by citizens remains a challenging factor. This study utilised mixed method research through the explanatory sequential design to assess compliance with FOI legislation by public bodies in South Africa with the view to ensure transparency, accountability and good governance. In this regard, the study first conducted a quantitative study by analysing the reports of the South African Human Rights Commission from the reporting years 2006/07 to 2016/07 to assess compliance with sections 14, 17 and 32 of the PAIA. The compliance trends were identified and thereafter a qualitative study was conducted to answer the question why the situation was the way it was. In this regard, interviews were conducted with a purposively chosen sample from complying and non-complying public bodies. The targeted participants were records managers, deputy information officers or officials responsible for PAIA in each chosen public body. The mixing strategy for the current study was at the data analysis, presentation and reporting level. Key results suggest that over the years, there were problems in the implementation of the FOI legislation in South Africa and its use was limited. Where implementation has taken place, it has been partial and inconsistent. The responsibility for implementation of FOI legislation in most public bodies is assigned to legal departments that do not have knowledge of what records are created, where and how they are kept. With regard to compliance, in terms of the degree of comparison, the situation was better in national departments, worse in provincial departments (with full compliance from the Free State, Limpopo, Western Cape and, to some extent, KwaZulu-Natal) and worst in municipalities. The study recommends the establishment of an information governance unit to implement FOI in public bodies. This unit will also be responsible for other information functions such as records management and information technology. Failure to assign responsibility to a relevant unit would perpetuate the non-compliance with FOI legislation in South Africa. As a result, accountability, transparency and good governance preached by the public sector to advance democracy in South Africa would be a mirage. A model for the implementation of PAIA within a public body is suggested. / Information Science / M. Inf.

An effective records management programme is a major element of the governance of any organisation. However, despite this crucial role played by records management, there is a consensus amongst researchers that many organisations, including government departments, pay little attention to the management of records. In South Africa, government departments are under legislative obligations to adopt a systematic and organised approach to the management of records. For example, the National Archives and Records Service of South Africa Act (Act No. 43 of 1996) requires government departments to develop, implement and maintain proper records management systems. The purpose of this study was to explore records management trends in the Department of Provincial and Local Government (DPLG) to establish if the Department was managing records according to legislative requirements. Data was collected through online questionnaires, physical observation and interviews with selected DPLG employees and analysed through an open source software. The key findings of the study revealed that an enormous benefit for the implementation of a records management programme is the commitment and support of top management. The study recommended that records management should be included in the performance contracts of all employees in the DPLG. The study concluded that a records management programme will only function effectively if it is developed as part of the strategic objective of the organisation. / Information Science / M.A. (Information Sxcience)

An effective records management programme is a major element of the governance of any organisation. However, despite this crucial role played by records management, there is a consensus amongst researchers that many organisations, including government departments, pay little attention to the management of records. In South Africa, government departments are under legislative obligations to adopt a systematic and organised approach to the management of records. For example, the National Archives and Records Service of South Africa Act (Act No. 43 of 1996) requires government departments to develop, implement and maintain proper records management systems. The purpose of this study was to explore records management trends in the Department of Provincial and Local Government (DPLG) to establish if the Department was managing records according to legislative requirements. Data was collected through online questionnaires, physical observation and interviews with selected DPLG employees and analysed through an open source software. The key findings of the study revealed that an enormous benefit for the implementation of a records management programme is the commitment and support of top management. The study recommended that records management should be included in the performance contracts of all employees in the DPLG. The study concluded that a records management programme will only function effectively if it is developed as part of the strategic objective of the organisation. / Information Science / M.A. (Information Sxcience)